Bombardier’s Agentic Enterprise speeds the aircraft lifecycle, from first pitch to field repair

November 6, 2026

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The image reads, “4 hours of engineering work done in 10–20 seconds.”

Agentforce gives every seller an on-demand engineer

Agentic sales engineer Clara runs complex calculations, surfaces technical specs, and models flight scenarios so sellers can answer buyers on the spot.

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The image reads, “6 data sources unified in Data 360.”

Turning scattered signals into sales focus with Data 360

Data 360 unifies CRM and market intelligence from six sources, giving sellers comprehensive context and alerting them when prospects show buying intent.

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The image reads, “1 unified console for managing grounded aircraft cases.”

Service Cloud helps get grounded aircraft back in the air

Connected service and field operations coordinate the right technician, parts, and travel for fast repairs and strong customer relationships long after the sale.

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Salesforce allows our teams to focus their time more effectively instead of navigating system after system and manually connecting dots at a scale that's simply beyond what any individual could realistically do across thousands of accounts, opportunities, and customer interactions.

Fauve Castagna

Manager, Sales AI & Enablement, Bombardier