Service Cloud Voice Pricing

Unify telephony with digital channels and CRM data on the #1 CRM platform.
 

Support and Success Plans

 

Included Support:

Every license includes a two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Additional Support:

Our Premier, Premier Plus, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support.
 

Service Cloud Voice Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1800-420-7332 to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1800-420-7332 to discuss options.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1800-420-7332 to see what works for your business.
 

* Voice-to-text transcription to be licensed from the telephony partner.

** This edition requires an annual contract.

Amazon Connect is provided by Amazon Web Services, Inc. and AMCS LLC.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our Pricing and Packaging Guide to learn more.