World Tour Essentials Mumbai

FAQ

Event information

Salesforce World Tour Essentials Mumbai will take place on Wednesday, 19 June 2024, between 8:30 a.m. and 7:00 p.m. IST.

Jio World Convention Centre
G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India
Directions via Google Maps: https://maps.app.goo.gl/s2iNVfhPExnKNxJx9 or visit the Jio World Convention Centre website for more information.

Event check in will take place in the foyer of Level 3, just outside of the ballrooms. There will be signage throughout the venue to help you navigate to the event.

Subject to our prior approval, yes, your child may attend the event under your supervision for the duration of the event. Please email us prior to the event at apacevents@salesforce.com and we will advise of any special information you need to be aware of (such as location of feeding rooms, any service of alcohol to avoid and publicity release requirements).

There are many close by hotels to Jio World Convention Centre, and it is easy to get a taxi or public transport from most of these. Some of the closer hotels are:

Registration

The event is complimentary, excluding parking.

Registration includes access to the Keynote, breakout sessions, and Campground. Food and beverages will be provided and also available to purchase throughout the day.

You will receive your e-ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) the morning of the event.
When you arrive at the venue, showing your e-ticket on your mobile device will allow for speedy entry. If you do not have it available or did not receive it, you will still be able to check in.
Your e-ticket is also inside your original confirmation email.

Please email apacevents@salesforce.com if you would like to change or cancel your registration. Please note that registrations are non-transferrable.

Please check your SPAM folder or pull up the link on your original confirmation email. On the day, see an Ambassador or visit the registration help desk if you are still unable to locate your e-Ticket and they will be happy to help.

Venue information

Yes it is! Please click here to be taken to our World Tour Essentials Mumbai Accessibility guide. This guide will walk you step-by-step throughout the day, and it is screen reader compatible.

You can request accessibility accommodations and services when registering for World Tour by indicating that you have accessibility requirements on the form. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.

Please submit your request by Wednesday, 5 June 2024. Requests are honoured to the maximum extent possible.
Alternatively, please email us at apacevents@salesforce.com at any time with any needs.

The Centre offers assisted golf cart and wheelchair services on request to enhance the mobility of our guests.

Jio World Convention Centre is located at the Jio World Centre, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400098, India. Step free entrance is available. Internally, elevators to all levels are located on the ground floor to all levels.

If I am travelling to Jio World Convention Centre by car, taxi, bus, metro or train, I can find the directions to arrive at and depart the venue here. Here are the Google map directions.

Yes, Jio World Convention Centre provides accessible car park spaces. Approximately 5,000 cars can be parked in the basement car parking facility.

Yes, the space is wheelchair accessible.

Male and female toilets are located throughout the venue. Accessible toilets are available on level 2 adjacent to meeting rooms. There are no gender neutral toilets.

Yes. Priority seating is available in our Keynote and breakout rooms. You can request this service and others when registering by indicating that you have accessibility requirements.
If you require reserved seating in the larger Keynotes, please plan to arrive 30 minutes before the Keynote begins.

At Jio World Convention Centre, pets and service animals are not permitted inside the venue.

Yes, you can request an auxiliary aid or sign interpreter when registering for World Tour Essentials by indicating that you have accessibility requirements. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.
If you need an escort on the day, please let us know at the registration help desk and we will be happy to help you navigate to your destination.

There are power outlets located throughout the venue. Feel free to charge wherever and when needed.

Yes, there will be rest stops strategically placed throughout the venue. Priority is given to individuals with disabilities.

Yes, we will have a lower height table at registration. You can request this service and others when registering for World Tour Essentials by indicating that you have accessibility requirements.

During the event, Salesforce employees and event staff will able to assist with accessibility requests at the registration help desk. Event and Jio World Centre staff will also be able to answer accessibility questions.
Additionally, you can email apacevents@salesforce.com with any questions.

Additional information

It’s our priority to ensure a safe environment for everyone attending World Tour. Upon arrival at Jio World Convention Centre all attendees will have baggage scanned and pass through DFD metal detectors. Small and large suitcases are not permitted into the event, but a small cloakroom facility will be available.

Please contact a member event staff who can raise an emergency or first aid response. First aid teams can respond anywhere onsite.

We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.

We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.