Agentforce World Tour Mumbai 2026

FAQ

Event information

Agentforce World Tour Mumbai will take place on Tuesday, 19 May 2026, between 8:30 a.m. and 6:30 p.m. IST.

Date: Tuesday, May 19, 2026
Venue: Jio World Convention Center, BKC, Mumbai
Directions via Google Maps: https://maps.app.goo.gl/FLwtHRi2GkQ8DD6T7

Agentforce World Tour Mumbai will take place in the Jasmine 1 and 2 ballrooms on the 3rd Floor and breakout rooms on the 2nd Floor at the Jio World Convention Center in Bandra Kurla Complex (BKC), Mumbai. You can enter from Gate 20.
There will be signage throughout the arrival process and into the venue to help you navigate Agentforce World Tour.

Subject to our prior approval, yes, your child may attend the event under your supervision for the duration of the event. Please email us prior to the event at indiaevents@salesforce.com and we will advise of any special information you need to be aware of (such as location of feeding rooms, any service of alcohol to avoid and publicity release requirements).

There are various options for accommodation within the vicinity such as Trident Hotel Bandra Kurla, and Sofitel Mumbai BKC.

Registration

The event is complimentary, excluding parking.

Registration includes access to:

Keynote by Arundhati Bhattacharya, President & CEO, South Asia, Salesforce

Breakouts for Data Foundation, Sales & Service, Marketing, and various sessions throughout the day

Campground

Complimentary Breakfast, Lunch and Tea.

You will receive your e-ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) before the event and also on the morning of May 19 (day of the event).
When you arrive at the venue, showing your e-ticket on your mobile device and a government id will allow for speedy entry. If you do not have it available or did not receive it, you will still be able to check in as long as you have a confirmation email.

Please email indiaevents@salesforce.com if you would like to change or cancel your registration.

Please note that registrations are non-transferrable.

Please check your SPAM folder or pull up the link on your original confirmation email. On the day, see an Ambassador or visit the registration help desk if you are still unable to locate your e-Ticket and they will be happy to help.

Venue information

Yes it is! Please click here to be taken to our Accessibility Guide. This guide will walk you step-by-step throughout the day, and it is screen reader compatible.

You can request provision for accessibility services when registering by indicating that you have accessibility requirements on the form and also mail them to us at indiaevents@salesforce.com till 5 May with the needs. Requests are honoured to the maximum extent possible.

There are valet services from the parking lot to the venue lobby, however they are chargeable.

There are accessible toilets, ramps and lifts throughout the venue, including lift access between spaces.

Male, female and accessible toilets are located on each floor of the venue. Accessible bathrooms can be used as gender neutral.

Yes. Priority seating is available in the Keynote and breakout spaces. You can request this service and others when registering by indicating that you have accessibility requirements.

If you require reserved seating in the Keynote, please plan to arrive 30 minutes before the Keynote begins.

All areas of the venue are guide dog friendly, however will need to be discussed in detail for designated areas of the venue.

Yes, you can request an auxiliary aid or sign interpreter (subject to notice and availability) when registering by indicating that you have accessibility requirements. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.

If you need an escort on the day, please let us know at the registration help desk and we will be happy to help you navigate to your destination.

Yes, there will be rest stops strategically placed throughout the venue. Priority is given to individuals with disabilities.

Yes, there will be rest stops strategically placed throughout the venue. Priority is given to individuals with disabilities.

We will have a lower height table at registration. If you would like access to lower height tables in other areas, you can request this, and anything else you may need, when registering by indicating that you have accessibility requirements.

During the event, Salesforce employees and event staff will be able to assist with accessibility requests at the registration help desk. Event staff will also be able to answer accessibility questions.
Additionally, you can email indiaevents@salesforce.com with any questions.

Additional information

It’s our priority to ensure a safe environment for everyone attending the Agentforce World Tour. Upon arrival at the venue, all attendees will have baggage scanned and pass through DFMD metal detectors. Small and large suitcases are not permitted into the event.

Please contact a member of the event staff who can raise an emergency or first aid response. First aid teams can respond anywhere onsite.

We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.

We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.