Watch the Service Cloud Lightning demo.

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Service Cloud demo
CONNECT THE RIGHT AGENT TO THE RIGHT CASE AT THE RIGHT TIME.

Get better insight into support agent workload and manage your support channels more efficiently. Service Cloud Lightning Omni-Channel Presence and Routing dynamically manages agent availability and intelligently pushes cases to the right agents. Best of all, your interactions are preserved across every channel, and on any device, making support communication seamless.

Watch all our free demo videos
Watch all our free demo videos
Watch all our free demo videos
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Demo Intro
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