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Meet 5 Financial Services Trailblazers from India

  • Rupeek united all post-disbursal teams on one platform, enabling them to coordinate customer requests seamlessly, and improve service productivity by 50%
  • Razorpay streamlined and automated sales processes, enabling merchants to be contacted within minutes of submitting their interest on the website
  • DMI Finance digitised their loan origination process, so that credit decisions for 95% of loan applications are made in less than 60 seconds
  • Edelweiss Global Wealth Management built a fully-automated NPS workflow and sentiment analysis engine that helped them resolve cases faster, resulting in 92% satisfied customers
  • RBL Bank integrated credit card application onboarding processes on one platform, reducing onboarding time via external channels by 50%
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