Forrester Report: Top Trends and Emerging Technologies, Q3 2020

As we step into a new year and decade, the stage is set for a new crop of business leaders to emerge—ones that are both customer-obsessed and future-fit. These companies are likely to be more adaptive in the face of evolving customer values, more resilient to global disruptive forces, and more creative in their differentiation strategies.

Find out more in this Forrester report.

Learn about:

How consumers will expect brands to anticipate their needs and act on their behalf
Why insights-driven businesses will be better able to serve customers, attract talent, and operate efficiently
Why the strategies that worked in the 2010s won’t work as well in the 2020s
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