Lessons from Five Retail & Consumer Goods Trailblazers

Discover how:
  • House of Anita Dongre personalised customer engagement and increased e-commerce sales 3X
  • Pepe Jeans built an intuitive and responsive website that reduced cart abandonment rate to less than 1.5%
  • Tata Cliq used automation and data to improve first call resolution by 15% in just 12 months
  • Balaji Wafers streamlined processes and reduced distributor onboarding time by 50%
  • Puma uses online purchase behaviour to offer consumers relevant, personalised experiences
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