Salesforce - Salesforce Five Ways Technology is Reshaping the Customer Experience

Five Ways Technology is Reshaping the Customer Experience.

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Connected through mobile access and empowered by choice, customers today expect their retail experience to be effortless. Retailers have to focus on delivering not just great customer service but a seamless customer experience.

Read the free white paper “The Next Retail Shift: Five Ways Retail Customers Are Changing and How You Can Use Customer Service to Capitalise.” Discover how cloud-based customer service solutions can help you:

Keep the customer experience consistent across channels
Use social media to nurture customer interactions
Empower your employees to serve customers in real time
And more

Embrace the new consumer landscape with CRM.

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Read the free white paper “The Next Retail Shift: Five Ways Retail Customers Are Changing and How You Can Use Customer Service to Capitalize.” Discover how cloud-based customer service solutions can help you:

Keep the customer experience consistent across channels
Use social media to nurture customer interactions
Empower your employees to serve customers in real time
And more

Embrace the new consumer landscape with CRM.