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Artificial intelligence (AI) is driving a level of transformation not seen since the Industrial Revolution. Salesforce Research surveyed customers and business professionals worldwide to discover:

  • Why today's customers expect more personalised, predictive experiences
  • How businesses are redefining strategies for smarter customer engagement
  • What role AI plays on high-performing sales, service, and marketing teams

Read the report to learn how AI is driving the next era of customer relationships.


Get the report now.

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