{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/in\/news","author_name":"Erika Symczak","author_url":"https:\/\/www.salesforce.com\/in\/news\/stories\/author\/erikasymczak\/","title":"Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"8BdpOnQh6X\"><a href=\"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2023\/06\/29\/sales-service-gpt-news\/\">Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2023\/06\/29\/sales-service-gpt-news\/embed\/#?secret=8BdpOnQh6X\" width=\"600\" height=\"338\" title=\"&#8220;Salesforce\u2019s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI&#8221; &#8212; Salesforce\" data-secret=\"8BdpOnQh6X\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/in\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"http:\/\/wp-bn.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2023\/12\/SalesServiceGPT.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Editor\u2019s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. Editor&#8217;s Note: Service GPT, Sales GPT, and the Einstein GPT Trust Layer are now generally available. Go here to learn more. Key Takeaways San Francisco and London \u2014 June 29, 2023 \u2014 Today [&hellip;]"}