{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/in\/news","author_name":"Salesforce","author_url":"https:\/\/www.salesforce.com\/in\/news","title":"How Businesses Use AI to Meet People Where (and When) They Are","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"cIRG0jV6Lz\"><a href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/how-ai-meets-people-where-they-are\/\">How Businesses Use AI to Meet People Where (and When) They Are<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/in\/news\/stories\/how-ai-meets-people-where-they-are\/embed\/#?secret=cIRG0jV6Lz\" width=\"600\" height=\"338\" title=\"&#8220;How Businesses Use AI to Meet People Where (and When) They Are&#8221; &#8212; Salesforce\" data-secret=\"cIRG0jV6Lz\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/in\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2025\/11\/Dreamforce-Customer-Insights-2.png","thumbnail_width":1200,"thumbnail_height":675,"description":"People with questions are everywhere, all the time, and entities like city governments and medical institutions don\u2019t necessarily have the budgets to establish 24\/7 call centers. Taxpayer dollars and patient fees are precious. Using AI and Agentforce, however, these organizations can meet their constituents, patients, learners, and customers whenever and wherever they are when they [&hellip;]"}