{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/in\/news","author_name":"Salesforce","author_url":"https:\/\/www.salesforce.com\/in\/news","title":"Salesforce Report: Nearly Half of Customers Think They'll Get Better Service by Threatening to Switch Communications Providers","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"mPovD0Zk8P\"><a href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/telecom-cable-customer-insights-2022\/\">Salesforce Report: Nearly Half of Customers Think They&#8217;ll Get Better Service by Threatening to Switch Communications Providers<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/in\/news\/stories\/telecom-cable-customer-insights-2022\/embed\/#?secret=mPovD0Zk8P\" width=\"600\" height=\"338\" title=\"&#8220;Salesforce Report: Nearly Half of Customers Think They&#8217;ll Get Better Service by Threatening to Switch Communications Providers&#8221; &#8212; Salesforce\" data-secret=\"mPovD0Zk8P\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/in\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2023\/12\/image6.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"In a world where more choice leads to more churn, what can communications service providers do to keep their customers happy? Salesforce\u2019s 2022 Trends in the Communications Industry Report, summarized in this article, has uncovered key insights that reveal how providers can drive satisfaction and find new opportunities for growth.&nbsp; The days when traditional communications [&hellip;]"}