{"id":10618,"date":"2024-10-23T06:00:00","date_gmt":"2024-10-23T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10618"},"modified":"2024-10-23T14:52:22","modified_gmt":"2024-10-23T13:52:22","slug":"manufacturing-modernization-trends","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/manufacturing-modernization-trends\/","title":{"rendered":"Report: 85% of Manufacturers Say They Must Modernize to Remain Competitive"},"content":{"rendered":"\n

After years of supply chain disruptions, economic uncertainty, and heightened geopolitical tensions, manufacturers now face a technology revolution from AI agents<\/a> and other innovations, and are under pressure to evolve. In response, an overwhelming 85% of the more than 800 manufacturing industry decision makers Salesforce surveyed for its latest Trends in Manufacturing<\/a> report said they must modernize their day-to-day operations to stay competitive.<\/p>\n\n\n\n

To get there, 97% of manufacturers are pursuing strategic changes, including to their service and aftermarket operations, and 26% characterize them as complete overhauls. These efforts include using new technologies like artificial intelligence (AI)<\/a> and connected assets<\/a> \u2014 which includes machinery, industrial equipment, vehicles, and appliances that are equipped with sensors, software, and connectivity capabilities \u2013 to improve and expand service and aftermarket offerings, open new revenue streams, stand apart from competitors, and increase customer loyalty.<\/p>\n\n\n\n

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