{"id":11320,"date":"2025-06-19T18:08:31","date_gmt":"2025-06-19T12:38:31","guid":{"rendered":""},"modified":"2025-06-19T18:10:05","modified_gmt":"2025-06-19T12:40:05","slug":"agentic-ai-customer-experiences-india","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/agentic-ai-customer-experiences-india\/","title":{"rendered":"Watch: How Agentic AI Is Enhancing Customer Experiences In India"},"content":{"rendered":"\n<p>Salesforce India celebrated National Technology Month by showcasing the company\u2019s technological innovations, with a focus on how <a href=\"https:\/\/www.salesforce.com\/in\/agentforce\/what-is-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI<\/a> is redefining customer experiences with intelligent, autonomous engagement.<\/p>\n\n\n\n<p>In this video, teams across Salesforce India share how, powered by <a href=\"https:\/\/www.salesforce.com\/in\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> and <a href=\"https:\/\/www.salesforce.com\/in\/data\/\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>, businesses are transforming customer relationships, workflows, and enhancing trust.<\/p>\n\n\n\n<p>\u201cAt Salesforce, we&#8217;re transforming the way businesses build trust \u2014 through smarter, more connected experiences. Powered by autonomous Agentforce AI agents and Data Cloud, we\u2019re turning every customer interaction into a proactive, intelligent exchange,\u201d said Sanket Atal, Managing Director, Operations &amp; Technology.<\/p>\n\n\n\n<p>\u201cBy unlocking trapped data and delivering a complete Customer 360 view, we help teams build stronger relationships and deliver faster, more meaningful outcomes. For us, innovation is not just about scale \u2014 it&#8217;s about purpose: empowering the next generation, ensuring equity, and driving sustainable impact.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/p7gQyY4Vo8GMhT7MkMUX6m.jpg\"  data-uuid=\"p7gQyY4Vo8GMhT7MkMUX6m\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-learn-more\"><strong>Learn more:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read how <a href=\"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2025\/05\/02\/trailblazer-india-tdx-bangalore\/\" target=\"_blank\" rel=\"noreferrer noopener\">India\u2019s Trailblazer community has surged to 3.9 million<\/a><\/li>\n\n\n\n<li>Watch Salesforce leaders discuss <a href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/india-ai-agents-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">how AI agents are transforming India businesses<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce India celebrated National Technology Month by showcasing the company\u2019s technological innovations, with a focus on how agentic AI is redefining customer experiences with intelligent, autonomous engagement. In this video, teams across Salesforce India share how, powered by Agentforce and Data Cloud, businesses are transforming customer relationships, workflows, and enhancing trust. \u201cAt Salesforce, we&#8217;re transforming [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":10709,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1194],"sf_theme":[1114],"sf_topic":[2802],"sf_product":[2760],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1189],"sf_collection":[],"sf_visibility":[1522],"coauthors":[],"class_list":["post-11320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-feature-story","sf_theme-artificial-intelligence","sf_topic-agents","sf_product-agentforce","sf_location-apac"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Watch: How Agentic AI Is Enhancing Customer Experiences In India<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/agentic-ai-customer-experiences-india\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Watch: How Agentic AI Is Enhancing Customer Experiences In India\" \/>\n<meta property=\"og:description\" content=\"Salesforce India celebrated National Technology Month by showcasing the company\u2019s technological innovations, with a focus on how agentic AI is redefining customer experiences with intelligent, autonomous engagement. 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