{"id":12648,"date":"2025-12-02T05:00:00","date_gmt":"2025-12-02T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=12648"},"modified":"2025-12-03T11:55:23","modified_gmt":"2025-12-03T06:25:23","slug":"agentforce-nonprofit-announcement","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/agentforce-nonprofit-announcement\/","title":{"rendered":"Salesforce Introduces Agentforce Nonprofit with New AI Agents to Empower Staff, Drive Fundraising, and Maximize Mission Delivery\u00a0"},"content":{"rendered":"\n

Nonprofits are at a breaking point. Funding is being cut, and nonprofits cite raising sufficient funds as their number one challenge<\/a> this year. Staff shortages and burnout are rising. Behind every number is a person stretched to the limit, a fundraiser skipping lunch, a case manager staying late, a volunteer coordinator juggling three roles. Meanwhile, demand for essential services keeps surging, leaving teams overwhelmed and struggling to provide the critical support that millions of people rely on.<\/p>\n\n\n\n

To better support the critical missions and work of the nonprofit sector, Salesforce today announced Agentforce Nonprofit<\/a> (formerly Nonprofit Cloud) with new, purpose-built AI agents<\/a> for fundraising, program management, volunteer coordination, and donor support. With Agentforce Nonprofit, organizations can deploy AI agents to elevate their teams \u2014 dramatically cutting down on administrative time. This translates to hundreds of hours saved that staff can redirect to high-value work that deepens community engagement and secures the vital funding needed to provide critical support to those in need.<\/p>\n\n\n\n

Nonprofits like Pacific Clinics, Pledge 1%, Blue Star Families,YMCA of San Diego County and America On Tech are already using AI agents to save hundreds of hours of manual work for their teams who are now elevated to focus on mission-critical work like delivering better services to their communities faster than they could before. <\/p>\n\n\n\n

Why it matters:<\/strong> According to our recent Nonprofit Trends Report<\/a>, nonprofits are under growing pressure, yet employees are buried in routine administrative tasks, using time that could be spent connecting with a vulnerable client or securing a crucial donor. Although a majority of nonprofits are optimistic or excited about AI, many don\u2019t know where to begin. Agentforce Nonprofit makes it easy and fast for nonprofits to get started with AI agents purpose-built to tackle the most common time-consuming tasks.\u00a0<\/p>\n\n\n\n

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Agentforce Nonprofit provided us with what we needed \u2014 access for clients when they need us, agility for our employees to do this vital work, and accurate data to guide us in delivering care that makes a positive difference.<\/p>\nKathy McCarthy, CEO\/President, Pacific Clinics <\/strong><\/cite><\/blockquote>\n\n\n\n

New innovations: <\/strong>Four new, prebuilt agents are available:<\/p>\n\n\n\n