{"id":8024,"date":"2022-05-03T07:58:00","date_gmt":"2022-05-03T14:58:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=8024"},"modified":"2023-12-22T10:07:01","modified_gmt":"2023-12-22T10:07:01","slug":"how-slack-evolved-the-digital-hq-in-a-time-of-change","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/how-slack-evolved-the-digital-hq-in-a-time-of-change\/","title":{"rendered":"How Slack Evolved the Digital HQ in a Time of Change"},"content":{"rendered":"\n

Despite all the disruptions to our working lives in the last couple years, one thing has become clear: we\u2019re not going back<\/a> to the old ways. The pandemic has accelerated the already ongoing transition from the physical office to the digital HQ<\/a>, helping employees, customers and partners to connect, work, and even socialize. But this road to the future of work hasn\u2019t been without its bumps. We need to keep prototyping new ways to get work done and create a sense of belonging. <\/p>\n\n\n\n

New challenges, new customer opportunities<\/h2>\n\n\n\n

In the early days of the pandemic we mostly \u201clifted and shifted\u201d the old ways from the office to the living room. After the initial shock passed and we realized remote and hybrid work were here to stay, we settled into that change. At Slack, we used data and customer feedback to reshape our product with a special focus on flexible, inclusive, and connected ways of working. <\/p>\n\n\n\n

Our goal is to make Slack a workplace tool that\u2019s human-centric. We work to develop thoughtful, intuitive products that help people focus more on their work, while making it a little more enjoyable. From sharing practices that can better reflect our reactions and personality, to using custom integrations that make work easier, our users take 15 billion actions per week. <\/p>\n\n\n\n

We are enabling our customers to be \u201cdigital-first,\u201d to empower teams to work when, where, and how it\u2019s best for them, while still feeling connected. <\/strong>That\u2019s why we recently released Slack Huddles<\/a>, an easily accessible, audio-first way to communicate inside a Slack channel or direct message, including channels with external partners. This is a tool to connect you with the right people \u2014 right where you\u2019re working. The typical huddle lasts 10 minutes, offering teams an alternative to lengthier video calls. It\u2019s the digital equivalent of tapping someone on the shoulder.<\/p>\n\n\n

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Open Image Modal<\/span>\"Huddles\"<\/a>
A Slack Huddle is the digital equivalent of tapping someone on the shoulder.<\/figcaption><\/figure><\/div>\n
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