{"id":8027,"date":"2022-05-03T05:58:00","date_gmt":"2022-05-03T12:58:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=8027"},"modified":"2024-05-13T12:41:08","modified_gmt":"2024-05-13T12:41:08","slug":"salesforce-ranked-1-crm-provider-for-ninth-consecutive-year","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/salesforce-ranked-1-crm-provider-for-ninth-consecutive-year\/","title":{"rendered":"Salesforce Ranked #1 CRM Provider for Ninth Consecutive Year"},"content":{"rendered":"\n<p>SAN FRANCISCO\u2014May 3, 2022\u2014Salesforce [NYSE: CRM], the global leader in CRM, today announced that it has been ranked the #1 CRM provider by the <a href=\"https:\/\/www.idc.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">International Data Corporation<\/a> (IDC) in its latest <a href=\"https:\/\/www.idc.com\/tracker\/showproductinfo.jsp?containerId=IDC_P25240\" target=\"_blank\" rel=\"noreferrer noopener\">Worldwide Semiannual Software Tracker<\/a>. This is the ninth consecutive #1 CRM ranking for Salesforce.<\/p>\n\n\n\n<p>The ranking comes after a year in which the CRM market accelerated. During that time, Salesforce grew its overall market share position and increased its revenue growth. Additionally, the data shows that Salesforce is the market share leader in IDC\u2019s segments for sales applications, customer service applications, marketing applications, model-driven application platforms, and enterprise community applications*.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"56132-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2023\/12\/numberone.jpg?w=500\" alt=\"number one crm\" class=\"wp-image-56132\" \/><\/a><\/figure><\/div>\n<div id=\"56132-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2023\/12\/numberone.jpg?w=500\" alt=\"number one crm\" class=\"wp-image-56132\" \/><\/figure><\/div>\n<\/div><\/div><\/div>\n\n\n<p>\u201cIn this digital work-from-anywhere era, companies need to adapt their business models to address customers\u2019 evolving needs,\u201d said David Schmaier, President and Chief Product Officer, Salesforce. \u201cWe are grateful to be recognized as the #1 CRM by IDC, underpinning how companies across every industry continue to engage Salesforce as a trusted digital advisor who can help accelerate their efforts to build direct relationships with their customers, employees, partners, and more.\u201d<\/p>\n\n\n\n\n\n<p><\/p>\n\n\n\n<p>In addition to being the #1 CRM provider worldwide, Salesforce is also the #1 market share leader for CRM in Asia-Pacific (including Japan), Latin America, North America, and Western Europe.<\/p>\n\n\n\n<p><em>IDC, Worldwide Semiannual Software Tracker, April 2022.&nbsp;<\/em><\/p>\n\n\n\n<p><em>*CRM market includes the following IDC-defined functional markets: Sales Force Productivity and Management, Marketing Campaign Management, Customer Service, Contact Center, Advertising, and Digital Commerce Applications.<\/em><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information<\/strong><\/h4>\n\n\n\n<p><em>To view the report and learn more, click <\/em><a href=\"https:\/\/www.idc.com\/getdoc.jsp?containerId=IDC_P25240\" target=\"_blank\" rel=\"noreferrer noopener\"><em>here<\/em><\/a><em>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SAN FRANCISCO\u2014May 3, 2022\u2014Salesforce [NYSE: CRM], the global leader in CRM, today announced that it has been ranked the #1 CRM provider by the International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. This is the ninth consecutive #1 CRM ranking for Salesforce. The ranking comes after a year in which the CRM [&hellip;]<\/p>\n","protected":false},"author":162,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":9239,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1130],"sf_theme":[1115],"sf_topic":[1129],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1110],"sf_collection":[1171],"sf_visibility":[],"coauthors":[1399],"class_list":["post-8027","post","type-post","status-publish","format-standard","hentry","sf_content_type-news-announcements-product","sf_theme-digital-transformation","sf_topic-awards-and-recognition","sf_location-amer","sf_collection-success-now"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Ranked #1 CRM Provider for Ninth Consecutive Year - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/salesforce-ranked-1-crm-provider-for-ninth-consecutive-year\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Ranked #1 CRM Provider for Ninth Consecutive Year\" \/>\n<meta property=\"og:description\" content=\"SAN FRANCISCO\u2014May 3, 2022\u2014Salesforce [NYSE: CRM], the global leader in CRM, today announced that it has been ranked the #1 CRM provider by the International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. 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