{"id":8631,"date":"2024-01-23T08:00:00","date_gmt":"2024-01-23T16:00:00","guid":{"rendered":""},"modified":"2024-01-24T15:46:58","modified_gmt":"2024-01-24T15:46:58","slug":"education-cloud-implementation-partners","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/in\/news\/stories\/education-cloud-implementation-partners\/","title":{"rendered":"Salesforce Partners Weigh In: How Education Cloud Modernizes Alumni Engagement and Fundraising"},"content":{"rendered":"\n<p><strong><em>Quick take: <\/em><\/strong><em>Salesforce partners <\/em><a href=\"https:\/\/www.accenture.com\/us-en\/services\/accenture-salesforce-index?c=acn_glb_semcapabilitiesgoogle_13645434&amp;n=psgs_0523&amp;gclid=CjwKCAjwysipBhBXEiwApJOcu_7wuIe8gNY4tPAjFnlacklv6hrPT50Fx09zonpXBezPrqY3zQLTKhoCoAgQAvD_BwE&amp;gclsrc=aw.ds\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Accenture<\/em><\/a><em>, <\/em><a href=\"https:\/\/www.pwc.com\/us\/en\/services\/alliances\/salesforce.html?WT.mc_id=CT3-PL300-DM1-TR1-LS4-ND30-PRG7-CN_SalesforceAlliance-Google&amp;gclid=CjwKCAjwysipBhBXEiwApJOcu608QZjiXgbi2m84kAwN2DCoxsMDqWpHC9f1uWUhs-erYXVVqSUUGRoCcs0QAvD_BwE&amp;gclsrc=aw.ds\" target=\"_blank\" rel=\"noreferrer noopener\"><em>PwC<\/em><\/a><em>, and <\/em><a href=\"https:\/\/cloud4good.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Cloud for Good<\/em><\/a><em> share why educational institutions should be investing in digital transformation.&nbsp;<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Just 10% of students feel \u201cvery\u201d connected to their student or alumni community, <a href=\"https:\/\/www.salesforce.com\/news\/stories\/higher-education-statistics-trends-2022\/\" target=\"_blank\" rel=\"noreferrer noopener\">according to Salesforce research<\/a>.&nbsp;<\/p>\n\n\n\n<p>Salesforce <a href=\"https:\/\/www.salesforce.org\/products\/education-cloud\/?d=cta-body-promo-8&amp;_ga=2.135526001.1795403617.1697485012-302217293.1696892496\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Education Cloud<\/a> helps institutions engage with these groups by providing connected, personalized experiences at every step of the learning journey \u2014 from recruitment and admissions to advancement and alumni relations and beyond.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Salesforce <a href=\"https:\/\/www.salesforce.org\/products\/education-cloud\/?d=cta-body-promo-8&amp;_ga=2.135526001.1795403617.1697485012-302217293.1696892496\" target=\"_blank\" rel=\"noreferrer noopener\">Education Cloud<\/a> helps institutions engage with these groups by providing connected, personalized experiences at every step of the learning journey \u2014 from recruitment and admissions to advancement and alumni relations and beyond.<\/p>\n<\/blockquote>\n\n\n\n<p>Salesforce partners provide expertise and solutions to help institutions implement Education Cloud, and tailor those implementations to specific organizational needs. Here\u2019s what three of these partners had to say about the technology and its power to modernize higher education.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-q-why-is-now-the-right-time-for-institutions-to-invest-in-digital-solutions-like-education-cloud-nbsp\"><strong>Q. Why is now the right time for institutions to invest in digital solutions like Education Cloud?&nbsp;<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cEvery day, we hear from institutions about the need to modernize their technology infrastructure, data, and applications while navigating cost and inflationary pressures. A single technology platform allows an institution to consolidate costs across licensing and system development, maintenance, training, and support, each representing a further potential return on investment,\u201d said<strong> Samantha Fisher, Managing Director, Global Education Practice at Accenture.&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cToday\u2019s generation of learners want interactive, personalized experiences that resonate with their individual needs. By investing in digital solutions like Education Cloud, universities can create hyper-personalized, connected experiences with students, alumni, and donors. Education Cloud allows for scalability and flexibility in today\u2019s digital-first world, empowering institutions with the tools and resources they need to be agile and pivot as situations change,\u201d said<strong> Caitroina McCusker, UK &amp; EMEA Education Leader at PwC.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cToday\u2019s donors seek experiences akin to their favorite brands \u2013 like Amazon or Netflix. If institutions are providing out-of-date experiences, they are risking that donor relationship. And, when every donor dollar counts, they need to make the process easy and inspirational. This is what Salesforce is doing. With Education Cloud, we are helping our clients break down internal barriers so they can provide better experiences for their donors and alumni community,\u201d <strong>said David Sicoli, Managing Director, Education Practice at Cloud for Good.&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13235\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2026\/03\/06\/tata-power-salesforce-accelerate-indias-clean-energy-transition\/\"\n\t>\n\t\t\t<div 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content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/in\/news\/stories\/agentforce-health-agents-for-harmonizing-medical-information\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce puts digital paperwork on autopilot so care teams can focus on patients\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png 1200w, 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https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2026\/03\/The-End-of-Healthcare-Paperwork_-Salesforce-Agents-Fueled-by-HealthEx-and-Verily-Return-Focus-to-Patients-1.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/in\/news\/stories\/agentforce-health-agents-for-harmonizing-medical-information\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe End of Healthcare Paperwork: Salesforce Agents, Fueled by HealthEx, Verily, and Viz.ai, Return Focus to Patients\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/in\/news\/wp-json\/wp\/v2\/posts\/8631\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-q-how-does-technology-support-alumni-engagement-and-fundraising-nbsp\"><strong>Q. How does technology support alumni engagement and fundraising?&nbsp;<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cSuccessful alumni engagement and fundraising are rooted in human connection. Technology helps empower advancement offices with actionable, data-driven insights so they can personalize engagements and communication with alumni. For instance, we\u2019re seeing technology help streamline efficiencies, freeing up time for advancement officers to spend more hours interacting with alumni,\u201d said <strong>Fisher.&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cToday, technology is critical for maintaining key relationships. We see this daily with friends and family, and education organizations are no different. Technology can help alumni relations teams identify the interests of an individual based on what we know about them and their career since they left education, and then use that information for more effective marketing campaigns. This is critical to building and maintaining a link between alumni and the organization,\u201d said<strong> McCusker.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cTechnology helps institutions raise more funds and allow them to better engage and communicate with their donors and alumni. Technology becomes even more powerful when used in tandem across the student lifecycle, giving organizations a wealth of information to personalize the donor and alumni experiences for the institution,\u201d said <strong>Sicoli.&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tEinstein Copilot for Education is coming.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.org\/products\/education-cloud\/\" target=\"_blank\">\n\t\t\t\t<span>Get Education Cloud<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-q-how-does-education-cloud-help-institutions-reach-their-advancement-and-alumni-relations-goals-nbsp\"><strong>Q. How does Education Cloud help institutions reach their advancement and alumni relations goals?&nbsp;<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cTrusted data and insights are the foundation for personalized connection, which helps organizations meet their goals. A scalable solution like Education Cloud can enrich alumni datasets by providing a full historical view of a constituent \u2013 from which student organizations they joined to sports team affiliations and academic relationships. The whole picture of an alumnus&#8217; institutional engagement can help predict how likely they are to participate in alumni programs,\u201d said <strong>Fisher.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cEducation Cloud empowers educational institutions to connect and engage with alumni and donors from a single, integrated platform. Historically, alumni relations and fundraising operations have operated in silos, and advancement officers lacked access to critical insights and associated data. Now, institutions can unlock valuable insights to unleash new engagement opportunities in one place,\u201d said <strong>McCusker.<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cWith Education Cloud, institutions now have access to all of the innovation taking place across Salesforce, helping them better support fundraising teams so they can focus on driving donations,&nbsp; personalize engagement with alumni, and streamline advancement opportunities. And, by helping institutions connect data from across all of their departments, Education Cloud helps institutions surface better insights to drive better decision-making and improve the online giving experience,\u201d said <strong>Sicoli.<\/strong><\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper-nbsp\"><strong>Go deeper:&nbsp;<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Learn more about Salesforce Education Cloud <a href=\"https:\/\/www.salesforce.org\/products\/education-cloud\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/li>\n\n\n\n<li>Learn more about Salesforce\u2019s partner ecosystem <a href=\"http:\/\/salesforce.com\/partners\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/li>\n\n\n\n<li>Follow <a href=\"https:\/\/twitter.com\/partnerforce?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\" target=\"_blank\" rel=\"noreferrer noopener\">@partnerforce<\/a> on X, formerly known as Twitter, check out the <a href=\"https:\/\/www.instagram.com\/partnerforce\/?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">@partnerforce<\/a> Instagram account, and discover Salesforce Partners on <a href=\"https:\/\/www.linkedin.com\/showcase\/salesforce-partners\/\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Quick take: Salesforce partners Accenture, PwC, and Cloud for Good share why educational institutions should be investing in digital transformation.&nbsp; Just 10% of students feel \u201cvery\u201d connected to their student or alumni community, according to Salesforce research.&nbsp; Salesforce Education Cloud helps institutions engage with these groups by providing connected, personalized experiences at every step of [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":8630,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1145],"sf_theme":[1115],"sf_topic":[1183,1139],"sf_product":[],"sf_industry":[1252],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1094],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-8631","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-snapshot","sf_theme-digital-transformation","sf_topic-data","sf_topic-salesforce-partners","sf_industry-education","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Partners Weigh In: How Education Cloud Modernizes Alumni Engagement and Fundraising - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/in\/news\/stories\/education-cloud-implementation-partners\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Partners Weigh In: How Education Cloud Modernizes Alumni Engagement and Fundraising\" \/>\n<meta property=\"og:description\" content=\"Quick take: Salesforce partners Accenture, PwC, and Cloud for Good share why educational institutions should be investing in digital transformation.&nbsp; Just 10% of students feel \u201cvery\u201d connected to their student or alumni community, according to Salesforce research.&nbsp; Salesforce Education Cloud helps institutions engage with these groups by providing connected, 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