{"id":12008,"date":"2025-09-15T10:43:41","date_gmt":"2025-09-15T05:13:41","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&#038;p=12008"},"modified":"2025-09-15T11:13:35","modified_gmt":"2025-09-15T05:43:35","slug":"sg-bats-salesforce-digitize-cricket-equipment-industry-india","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2025\/09\/15\/sg-bats-salesforce-digitize-cricket-equipment-industry-india\/","title":{"rendered":"SG Bats Teams Up with Salesforce in First-Ever Collaboration to Digitize India\u2019s Cricket Equipment Industry"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>Collaboration highlights the integration of Salesforce Automation, Service Cloud, and Dealer Management System to unify sales, service, and real-time insights across 850+ locations<\/em><\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>India, 12th September, 2025<\/strong>: <a href=\"https:\/\/shop.teamsg.in\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sanspareils Greenlands<\/a> (SG), an Indian cricket and leading sports equipment manufacturer, and <a href=\"https:\/\/www.salesforce.com\/in\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a>, the world\u2019s #1 AI CRM*, today announced a strategic collaboration to digitize SG Cricket\u2019s trade channel sales operations and dealer management system. The unified Salesforce platform will give SG a complete 360-degree view of its customers and dealers by connecting previously siloed data, enabling real-time insights, faster decision-making, and more unified dealer experiences.<\/p>\n\n\n\n<p class=\"has-text-align-left\">As part of its digital transformation journey, SG Bats will leverage Salesforce <a href=\"https:\/\/www.salesforce.com\/in\/service\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\u00a0 to automate workflows, improve field productivity, streamline customer support operations, and strengthen partner relationships through a unified Dealer Management System. This marks a significant milestone towards realising the technology vision for one of India\u2019s most popular and respected cricket bat brands. Salesforce will drive unique yet unified experiences for SG Bat\u2019&#8217;s extensive network of over 850 dealers throughout India and its varied product range, encompassing cricket equipment, protective gear, footwear, and sportswear. The collaboration positions SG to harness AI-driven insights to expand into new markets while strengthening its existing dealer network.<\/p>\n\n\n\n<p class=\"has-text-align-left\">While Salesforce has previously partnered with other sporting goods manufacturers, this collaboration represents Salesforce&#8217;s first partnership within India&#8217;s cricket equipment ecosystem, highlighting the company&#8217;s expanding presence across diverse manufacturing sectors.&nbsp;<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>Comments on the news:<br>Aditi Sharma, Regional Vice President for Sales, Salesforce India, <\/strong>said, &#8220;In today&#8217;s rapidly evolving industrial landscape, the revolutionary power of AI is igniting a new era of manufacturing excellence, transforming legacy companies like SG at their core. This isn&#8217;t just about adopting new technology &#8211; it&#8217;s about unleashing a seismic shift toward intelligent, predictive, and adaptive manufacturing that redefines what&#8217;s possible. In a country where the passion for cricket runs deep, we are delighted to be a part of this journey harnessing our AI-powered platform to create groundbreaking production lines, supercharge operational efficiency, and forge a future of limitless, data-driven growth.&#8221;<\/p>\n\n\n\n<p class=\"has-text-align-left\"><strong>Paras Anand, CEO, Sanspareils Greenlands, <\/strong>said<strong>,<\/strong> \u201cAs customer expectations continue to evolve in the sports industry, we believe the future of sports equipment manufacturing lies in data agility, real-time responsiveness, and intelligent decision-making. This collaboration with Salesforce is more than just a technology upgrade; it&#8217;s about future-proofing our organization by embedding intelligence into every dealer interaction and sales touchpoint. By digitizing our entire trade channel, we are laying the foundation for a connected, scalable enterprise that can thrive in India&#8217;s rapidly expanding sports ecosystem while maintaining the precision and excellence that SG has been known for decades.\u201d<\/p>\n\n\n\n<p class=\"has-text-align-left\">As part of the ongoing product innovation, Salesforce continues to expand the boundaries of enterprise AI with<a href=\"https:\/\/www.salesforce.com\/in\/agentforce\/\"> Agentforce<\/a> \u2014 the Salesforce Platform that enables companies to build and deploy AI agents capable of autonomously taking action across business functions. Agentforce represents the next evolution of Salesforce, a platform where AI agents work alongside humans to create a digital workforce that amplifies human potential and delivers results with unmatched speed and intelligence.<em><br><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Collaboration highlights the integration of Salesforce Automation, Service Cloud, and Dealer Management System to unify sales, service, and real-time insights across 850+ locations India, 12th September, 2025: Sanspareils Greenlands (SG), an Indian cricket and leading sports equipment manufacturer, and Salesforce, the world\u2019s #1 AI CRM*, today announced a strategic collaboration to digitize SG Cricket\u2019s trade [&hellip;]<\/p>\n","protected":false},"author":712,"featured_media":9570,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":true,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1126],"sf_theme":[1115],"sf_topic":[1093],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1189],"sf_collection":[],"sf_visibility":[1522],"coauthors":[2817],"class_list":["post-12008","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases-customer","sf_theme-digital-transformation","sf_topic-digital-transformation","sf_location-apac"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>SG Bats Teams Up with Salesforce in First-Ever Collaboration to Digitize India\u2019s Cricket Equipment Industry - Salesforce<\/title>\n<meta name=\"robots\" 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