{"id":9558,"date":"2024-06-19T06:30:48","date_gmt":"2024-06-19T06:30:48","guid":{"rendered":""},"modified":"2024-06-19T06:30:48","modified_gmt":"2024-06-19T06:30:48","slug":"ai-jobs-revenue-india","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2024\/06\/19\/ai-jobs-revenue-india\/","title":{"rendered":"Salesforce Economy in India Expected to Create 1.8M Jobs and $88.6B in New Business Revenues by 2028"},"content":{"rendered":"\n<p><em>The global Salesforce Economy, powered by AI, will create a net gain of 11.6M jobs and $2.02T in business revenues between 2022 and 2028.<\/em><\/p>\n\n\n\n<p><strong>Mumbai &#8211; June 19, 2024 \u2014<\/strong> Salesforce (NYSE: CRM), the global leader in CRM, today announced insights from an IDC study, indicating the Salesforce economy is expanding \u2014 and AI is accelerating its growth trajectory. The study forecasts that Salesforce and its ecosystem of customers and partners in India are expected to create a net gain of 1.8 million new jobs and generate $88.6 billion in new revenues from 2022 to 2028.<\/p>\n\n\n\n<p>The <a href=\"http:\/\/salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2024\/06\/IDC-Salesforce-Economic-Impact-Study.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">IDC Salesforce Economic Impact Study<\/a> underscores the transformative power of AI-powered cloud solutions in driving economic growth.<\/p>\n\n\n\n<p><strong>Drivers of Adoption<\/strong><\/p>\n\n\n\n<p>In India, among the companies that use AI today 79% use AI-powered CRM solutions and 80% use Enterprise AI software platforms.<\/p>\n\n\n\n<p>AI-powered applications will multiply operational efficiency and customer experience benefits. In India, the primary drivers for using AI-powered cloud solutions include improved employee productivity (35%) and customer experience (34%), and increased quality &#8211; of product, production, supply chain, service (29%).<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tRead the IDC Salesforce Economic Impact Study\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2024\/06\/IDC-Salesforce-Economic-Impact-Study.pdf\" target=\"_blank\">\n\t\t\t\t<span>Click here<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>Ecosystem Impact<\/strong><\/p>\n\n\n\n<p>AI drives significant opportunities for the partner ecosystem to help customers on their AI-powered journey.<\/p>\n\n\n\n<p>In every AI-powered cloud solution, in addition to the basic cloud subscription, for a fully functional implementation, 64% of respondents in India say they require IT project consulting or systems integration, 62% cloud services (for example, storage, security, other apps) and 55% IT ongoing managed services.<\/p>\n\n\n\n<p><strong>Jobs Impact<\/strong><\/p>\n\n\n\n<p>In the next 12 months, AI-powered cloud solutions are expected to impact organisations, with 58% citing increasing need for workforce AI skills. 51% of respondents expect improved job satisfaction, and 50% expect higher productivity &#8211; getting more done in less time.<\/p>\n\n\n\n<p>The study envisages that work will not only change, but also drive new categories of roles to be hired. In India, over the next 12 months, roles such as an AI ethicist (62%) data architects (58%) and a chief AI officer (52%) emerged as the top three roles.<\/p>\n\n\n\n<p><strong>Challenges<\/strong><\/p>\n\n\n\n<p>Today, the biggest challenges businesses in India face in implementing AI-powered cloud solutions technology are: trustworthiness\/bias in data (34%), lack of skilled employees (data scientists, data engineers, or AI modelers) (33%), and AI governance and risk management (30%).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-comments-on-the-news\"><strong>Comments on the News:<\/strong><\/h2>\n\n\n\n<p><strong>Arundhati Bhattacharya, CEO &amp; Chairperson, Salesforce India, <\/strong>\u201cIn an AI-first world as businesses continue to transform, the economic impact on jobs and revenue is immense. The IDC-Salesforce Economy study, defines the footprint of Salesforce and the economy at large defining the potential of AI to create jobs and drive business impact. India has shown immense growth and we are excited about the ecosystem we are creating in India fueling the AI revolution that moves from prediction of the future to creating it.\u201d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"12456\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/in\/news\/stories\/jaquar-groups-digital-shift-powered-by-salesforce\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" 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itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/in\/news\/stories\/slack-context-aware-ai-apps-agents\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSlack Expands Platform to Power Secure, Context-Aware AI Apps and Agents Built on Conversational Data\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t11 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/in\/news\/wp-json\/wp\/v2\/sf_press_release\/9558\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h1 class=\"wp-block-heading\" id=\"h-more-information\"><strong>More information:<\/strong><\/h1>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Read the<a href=\"https:\/\/www.salesforce.com\/in\/news\/wp-content\/uploads\/sites\/20\/2024\/06\/IDC-Salesforce-Economic-Impact-Study.pdf\"> IDC Salesforce Economic Impact Study<\/a><\/li>\n\n\n\n<li>Read more news from <a href=\"https:\/\/salesforce.com\/in\/news\/collections\/world-tour-essentials-mumbai-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">World Tour Essentials Mumbai<\/a><\/li>\n\n\n\n<li>Check out <a href=\"https:\/\/www.salesforce.com\/uk\/products\/einstein-ai-solutions\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u2019s AI solutions<\/a><\/li>\n\n\n\n<li>Learn more about the <a href=\"https:\/\/www.salesforce.com\/partners\/?d=cta-body-promo-8&amp;_ga=2.69410841.860165949.1699915531-1536107366.1697222263&amp;_gac=1.162470478.1697692495.Cj0KCQjwhL6pBhDjARIsAGx8D5_iHO4mHa8CxkpJBjgS8nNjnH69cKNbVvQoXZIFYnV_BAaDDyC5dowaAkO4EALw_wcB&amp;_gl=1*1o7xnzu*_ga*MTUzNjEwNzM2Ni4xNjk3MjIyMjYz*_ga_3VHBZ2DJWP*MTY5OTk4NzY4OC41Mi4wLjE2OTk5ODc2ODguMC4wLjA.\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce partner ecosystem<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-idc-methodology\"><strong>IDC Methodology:<\/strong><\/h2>\n\n\n\n<p>The IDC InfoBrief utilizes IDC&#8217;s Economic Impact Model (EIM) to forecast the economic impact of Salesforce and its ecosystem. The EIM incorporates data from IDC&#8217;s own market research and external sources to forecast revenues and jobs supported by the use of cloud computing and AI technologies.<\/p>\n\n\n\n<p>*IDC InfoBrief, sponsored by Salesforce, The Salesforce Economy: India &#8211; Powered by AI Cloud Solutions, doc #US52055724, April 2024<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The global Salesforce Economy, powered by AI, will create a net gain of 11.6M jobs and $2.02T in business revenues between 2022 and 2028. Mumbai &#8211; June 19, 2024 \u2014 Salesforce (NYSE: CRM), the global leader in CRM, today announced insights from an IDC study, indicating the Salesforce economy is expanding \u2014 and AI is [&hellip;]<\/p>\n","protected":false},"author":162,"featured_media":9559,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[1108],"sf_theme":[],"sf_topic":[1092,1100],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1189],"sf_collection":[2050],"sf_visibility":[],"coauthors":[1399],"class_list":["post-9558","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases","sf_topic-artificial-intelligence","sf_topic-automation","sf_location-apac","sf_collection-world-tour-essentials-mumbai-2024"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Economy in India Expected to Create 1.8M Jobs and $88.6B in New Business Revenues by 2028 - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/in\/news\/press-releases\/2024\/06\/19\/ai-jobs-revenue-india\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Economy in India Expected to Create 1.8M Jobs and $88.6B in New Business Revenues by 2028\" \/>\n<meta property=\"og:description\" content=\"The global Salesforce Economy, powered by AI, will create a net gain of 11.6M jobs and $2.02T in business revenues between 2022 and 2028. 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