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Everything you need to know, without having to ask.
“Chatter has significantly increased our collaboration and speed to make a difference for people in need.”
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Collect answers to common questions and structure them so employees quickly find the information they need. Highlight recent questions on topics like internal processes, projects, products, or any subject you may need.
Use the customer community forum feature in Salesforce Chatter enterprise social network solution to set up an internal FAQ section. This is one of the many useful features of Chatter office collaboration software that can help improve the efficiency of your company.
Social Customer Service: Equip your customer support teams with social Customer Service Tools from Salesforce Service Cloud.
Live Agent Software: Engage your customers and prospects online in real-time. Live agent software from Salesforce Service Cloud.