Putting your product in the right place, at the right time can increase customer satisfaction — and your revenue. Connect with customers when they’re discovering and discussing your product in their social feed. If they like what they see, they can buy with just a click.
Let your customers be your biggest product evangelists. Their recommendations on accessories and upgrades are invaluable. When you allow them to buy directly in discussion groups, they can help you upsell, becoming your partners in profit.
Coming soon: Lightning Components from our e-commerce partners will be available on AppExchange. You’ll be able to build an e-commerce website into Community Cloud with drag-and-drop ease using Community Builder. Create an all-in-one highly tailored and branded mobile customer experience.
Salesforce Community Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before.
Using community software from Salesforce, leading companies worldwide have built customised, branded communities to integrate and simplify business processes and enable seamless collaboration across the enterprise