Today’s digital tools threaten to drown companies in mountains of data. Business analytics software like Salesforce Einstein Analytics gives you a clear view into your data, helping to highlight critical performance metrics and trends.
This business intelligence can also help you identify problems, discover opportunities, and make better decisions as you chart future courses of action. Salesforce offers business analytics that natively integrate with Sales Cloud and Service Cloud, both powered by Einstein Analytics artificial intelligence.
Sales Cloud Business Analytics for sales provides a deep perspective into team performance and opportunities, leading to actionable insights. Service Cloud helps managers detect case trends, agency efficiency bottlenecks, and opportunities for channel optimisation.
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