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Employee Service

Scale with employee engagement software built directly into your CRM. Drive efficiency and easily deliver employee management that your team will love — all on a single platform.

What can you do with your new employee management software?

Boost employee engagement while reducing operating costs by streamling HR and IT support.

Delight employees with an intelligent service experience.

Deliver a seamless HR experience for employees. Reduce costs by deflecting tickets with Self-Service and automate processes with prebuilt workflows.

A dashboard of a human resources service center platform

Scale employee support with an intelligent help desk. Centralise knowledge and Self-Service channels to help employees find answers on their terms.

A window depicting knowledge articles for an employee looking for information on relocation
A dashboard of a human resources service center platform
A window depicting knowledge articles for an employee looking for information on relocation

Support IT in delivering modern employee experiences.

Help IT deliver support across devices and channels with AI-powered tools that drive proactive resolution. Decrease ticket resolution time.

A window displaying an IT Service center with solutions for a video concern

Automate common service requests and give employees a consumer-like menu for a faster, more effortless self-service experience.

A service catalog dashboard
A window displaying an IT Service center with solutions for a video concern
A service catalog dashboard

Power service productivity with real-time collaboration.

Make your customer service more efficient with a powerful productivity platform. Resolve customers' issues faster.

Windows displaying a slack conversation about a software download

Boost productivity, easily collaborate with experts, and solve cases more efficiently with Service Cloud for Slack.

Windows displaying case swarming in slack
Windows displaying a slack conversation about a software download
Windows displaying case swarming in slack

Get the most out of employee engagement & management software with thousands of partner apps and experts.

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Shonnah Hughes - Chief Digital Officer

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Employee Service FAQ

Application programs that organisations use to increase employee job satisfaction and better manage workers.

Employee engagement software help employees find answers fast, accelerate team collaboration, and upskill workers.

Employee engagement and management software can scale employee support, reduce operating costs and improve employee productivity.