Frequently Asked Questions (FAQ)

These are the questions we hear a lot. Learn more by reading below.
When Salesforce launched Trailhead in 2014, our goal was to create a free online learning platform that gave anyone the tools needed to join the thriving Salesforce economy.

An online learning experience platform that enables companies to create a culture of learning, myTrailhead allows companies to customise Trailhead with their brand and content.
Our pricing is simple: myTrailhead is $25 USD/user/month and is an add-on to standard Salesforce licenses, which include Sales Cloud, Service Cloud, and/or the Salesforce Platform, on Enterprise Edition or above.
No, myTrailhead is a learning experience platform (LXP) that's designed around the needs of the learner, versus an LMS, which is designed for managers.

An LMS is top down and built for mandated learning, regulatory compliance, and record keeping, and typically has performance management capabilities. With myTrailhead, the learner is at the center with bite-size, gamified, customised content that's accessible to them when and where they want.

Most companies already have an LMS but it's no longer the only system used in corporate learning. myTrailhead is complementary to LMSs for companies that want to move to a more learner-centric model to drive a culture of learning.
myTrailhead supports English, French, German, Japanese, Mexican Spanish, and Brazilian Portuguese.
You can take advantage of optional services from Team Trailhead to help with creating engaging content. Content advisory services will help with content strategy, writing guidance, and change management. Content full-service enables you to fully outsource content creation from start to finish.
Take advantage of Trailhead today to start skilling up your employees and experience many of the same features and functionality that will come with myTrailhead. You can create tailored learning paths for your team with any of the hundreds of badges and track learning progress by downloading Trail Tracker, a free app on AppExchange, into your Salesforce org.
Once you’re ready to start thinking about getting your custom-branded content ready for myTrailhead, you can take this trailmix to learn about how myTrailhead works and how to prepare your content.

Discover how you can revolutionise the way your team learns with myTrailhead.