Salesforce’s Sales Cloud contact management software for enterprise and SMBs allows you to access critical customer data including key contacts, communication history, and more. You’ll get a complete picture of all your customers and gather insights about how to engage with them to help close the sale.
Use a feed of your customers’ social content to understand what they are saying about products or services. You’ll uncover valuable insights into your customers’ issues, so you can proactively provide answers.
Moving your contact management online and in the cloud enables collaboration amongst teams across the organisation. Our social collaboration tools are designed for you to share insights, relevant documents, and more on every business record and contact to ensure everyone has the most up-to-date data.
Access the full account and contact data you need to keep deals moving through the sales process, from anywhere. The Salesforce mobile app pulls in valuable social profile information from your accounts and contacts, giving you deep insights so you can walk into that important sales meeting with confidence.