Discover how generative AI in Slack transforms work on your productivity platform.

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Empower everyone with trusted AI and automation where work already happens

When all your conversations are happening in Slack, it’s a natural fit for AI and automation that work the way you do. Tap into the collective knowledge of your company with Slack AI, while maintaining total control of your data in Slack’s secure, trusted infrastructure. Automate everyday tasks with your favorite apps, right where your teams already spend their day.

Instantly get up to speed on your workday with Slack's generative AI features and powerful automations

Work flows faster when AI powers your search and summarises your information. When tasks are automated and apps are integrated, there are limitless possibilities with what you can do with Slack.

Find what you need faster with Slack AI.

Slack AI helps you get answers quickly and accurately, get up to speed on what you've missed, and make better, more informed decisions every day.

With just a click, you can recap channels and summarise threads to break down any essential information you might have missed. Slack AI is different from the experience of using free generative AI tools in your browser, because it intelligently digests and paraphrases relevant knowledge exclusively from public channels and conversations within Slack.

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Got a question and you're not sure how to find the answer? Ask Slack AI in your own words right from the search bar and you'll get a quick, concise answer. Search through projects, teams, and topics to find what you're looking for, and unearth insights that drive your business forward.

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Since your data never leaves Slack, it stays protected in our secure environment 100% of the time. This not only creates higher quality content for you, but also ensures that your data is safe and never shared. Slack AI runs completely within our trusted and secure platform, so your data is always in your control.

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Automate easily with Slack Workflow Builder

Simple to complex. No code to pro code. Build a workflow your way, and watch it go.

Automation is for everyone in Slack. With a clicks-over-code approach, workflows automatically take care of everyday tasks so you can focus on the important stuff. Easily set up your first workflow with Workflow Builder's drag-and-drop tool directly in Slack.

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Anyone can set up an automated process in minutes with Workflow Builder. Streamline a simple task like a PTO request, or reimagine a complex deal approval process across multiple systems. Find a reusable template in our new in-product gallery that works for you, and click to get started.

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Easily automate processes in just a few clicks. Slack offers out-of-the-box connectors from partners like Atlassian, Asana and more that enable you to automate work across your favorite workplace tools. Streamline any task or business process across tools to save time and eliminate endlessly switching between apps.

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Integrate all your apps into the flow of work

Over 2,600 of your team's favorite apps are ready to go, right inside Slack's app directory.

Streamline daily tasks and keep everyone aligned with a wide range of productivity and collaboration apps available in our app directory. Your entire team can manage calendars, collaborate on files, and even connect to your custom systems without ever leaving Slack.

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Extend the impact of Salesforce solutions by adding powerful integrations right where you’re already working. With Customer 360 apps in Slack, you can bring all your customer data where conversations and collaboration are happening. Increase revenue, boost productivity, streamline processes, and win lifelong relationships by rallying your teams around a single view of your customer.

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From sales and service to marketing, finance, and HR, your teams know the processes that are critical to your business. Slack puts easy yet powerful automation into the hands of every employee, so they can innovate the processes they know best and deliver on the performance metrics that matter for their team.

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Notification regarding automated PTO request
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Angelo Maria Berbano, Director of Operations Systems, Cebu Pacific Air

We have around seven legacy airline systems that we need to get a flight off the ground. Flight systems don't generally work well with other systems. But with Slack’s powerful API, we can stream updates from our legacy systems straight into Slack.

Angelo Maria Berbano
Director of Operations Systems , Cebu Pacific Air

Get the most out of Slack with thousands of partner apps and experts.

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Automation and AI FAQ

Automation in Slack helps improve team performance in every line of business. With AI-ready workflows, Slack customers can automate administrative tasks like weekly stand-ups and approvals to free up time for more strategic or creative work.

Slack workflows are a central part of the automation process. They’re easy to create with many no- and low-code options. Slack customers use workflows to do things like manage scrum activities, communicate within sales and service departments to increase customer satisfaction, and more.

Slack integrates with over 2,600 apps including deep integrations with Salesforce’s Customer 360 solutions. These integrations unlock the power of customer data and insights for all your lines of business, and you can connect all the enterprise apps your teams uses in one click via the Slack app directory.

The State of Work 2023 report surveyed over 18,000 workers. The results found that people adopting AI are 90% more likely to report higher levels of productivity yet, just 27% of companies currently use AI tools to help increase efficiency. Slack’s AI strategy gives companies the power to leverage their historical knowledge alongside generative AI to help increase productivity and drive decision making.