Sell faster with trusted AI built directly into your CRM. Boost productivity with an AI assistant, Einstein Copilot, to guide sellers & take action. Empower your team to see the future of their pipeline with predictive AI tools. Optimise every interaction using conversation intelligence. Easily customise and integrate AI everywhere you work with Einstein 1.
Drive productivity, accelerate decision making, close faster, and strengthen relationships.
Einstein Copilot
Never draft emails from scratch again. Ask Einstein to auto-generate personalised emails grounded in CRM and external data. Help sellers make introductions or send follow-ups in seconds. Automate personalised communications from anywhere you work, including Microsoft Outlook, Gmail, or even LinkedIn.
Say good-bye to flipping through notes. Ask Einstein to synthesise important call information in seconds. Quickly generate concise, actionable summaries from your sales calls or ask Einstein to identify important takeaways and customer sentiment so you have the context you need to move deals forward.
Eliminate one-size-fits-all sales strategies. Generate a customised action plan personalised to your customer and sales process. Increase conversion rates with step by step guidance and milestones grounded in CRM data.
Automate prospect and account research. Summarise lead, opportunity, and other CRM records to identify the likelihood of closing a deal, which competitors are involved, and more. Pull-in real-time data to understand relevant updates happening in the news. Eliminate manual data entry by asking Einstein to update any lead or opportunity record for you.
Sales Cloud Einstein
Get rid of manual data entry for good. Automatically capture and sync relevant customer and sales information from your email and calendar. Keep your CRM records and metrics up-to-date with ease.
Prioritise the most critical deals. Avoid the guesswork and get ahead of risks by understanding and actioning based on lead potential, opportunity health, and relevant sales activities.
Drive forecast accuracy with AI-predictions. Get the relevant logic, factors, and business trends that go into the predictions. Easily assess potential gaps in your pipeline and sales process.
Einstein Conversation Insights
Know exactly what customers are saying about your competitors and products. Get a birds-eye-view of what's happening across your team's sales calls. Uncover trends that are stalling deals so you can know how to your redefine sales programs, competitive plays, and enablement.
Identify and act on key moments from your sales conversations. Instantly spot customer objections, attitudes on pricing, and questions asked, all without listening to the entire call. Move deals forward fast with conversation insights related to opportunities, delivered in the flow of work.
Teach every rep to sell like the best rep. Ramp up new hires fast by sharing successful sales calls and circulating best-in-class techniques across the team. Create milestone based sales programs that deliver outcomes.
Buyer Assistant and Einstein Relationship Insights
Take your marketing pipe to sales pipe fast. Replace dead-end, web-to-lead forms with live conversations. Qualify and pass leads to reps right from your website. Empower qualified leads to connect with a rep instantly or schedule a meeting time that works for your prospect.
Uncover relationship networks without any manual research. Understand your prospect and customer network for every deal. Autopopulate contacts and relevant information to help build strong relationships with key decision makers.
Discover new relationships backed by external data. Get crucial context from relevant sources across the web pulled right into your CRM. Automatically update existing records as you learn more.
Drive forecast accuracy, grow pipeline, and optimise revenue with Sales Cloud and Tableau insights.
Accelerate sales with engagement built directly into your CRM. Connect with buyers and drive action.
Bring trusted customer data to AI and unlock impactful growth opportunities with a single, unified view of your accounts and sales activities from any data source.
Select your Sales Cloud edition below. Sales Cloud Unlimited edition includes our full suite of Sales AI products, right out of the box. For the others, you can easily add the products you need.
The simple CRM suite with marketing, sales, and service.
The CRM for sales.
The CRM for sales with more flexibility and web API.
The CRM for sales with intelligent automation and developer support built-in.
The best of Salesforce for sales with trusted AI and data.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
** Salesforce Starter in India, minimum 12 month subscription, plus taxes. New Customers only. See Terms for details. Contact your sales representative for more info.
With Salesforce, our sales reps have complete visibility into sales targets and customer data, which helps them sell faster and smarter.
Sibasish PaniHead, Digital Innovation & Technology, ESP, L&T Electrical & Automation
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AI can be used in sales to automate and optimise various sales activities, such as lead scoring, customer segmentation, personalised messaging, and sales forecasting. It enables businesses to make data-driven decisions, free up time, and improve sales effectiveness.
AI improves sales by automating repetitive tasks, providing real-time insights into customer behaviour, and generating drafts of personalised communication with customers. It also enables businesses to identify new sales opportunities and make data-driven decisions to optimise sales performance.
Artificial intelligence is changing sales by enabling businesses to automate and optimise various sales activities, from lead generation to customer retention. It is also helping businesses make data-driven decisions to improve sales performance and increase revenue.
