Trailhead:
Classes by Role

Empower your team with the expertise they need. Choose a role to get started.

Administrators

Whether you’re a brand-new or expert Administrator, get the knowledge you need to get up to speed, perform at your best, and get the most out of Salesforce.

  • Get Started with Salesforce and the Nonprofit Starter Pack (NPO101)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for New Admins (ADM201)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Administration Essentials for New Admins in Lightning Experience (ADX201)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Salesforce Proficiency Pack for Administrators

    Days: 30 / Self-Paced and Instructor-led

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  • Administration Essentials for New Admins (Professional Edition) (ADM202)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for New Admins plus Certification (ADM201C)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

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  • Administration Essentials for Experienced Admins (ADM211)

    Days: 4 / Instructor-led, regional class

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  • Preparing for Your Salesforce Administrator Certification (CRT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Certification Preparation for Advanced Administrator (CRT211)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Introduction to Object-Oriented Programming with Force.com Code (ADM231)

    Days: 5 / Instructor-led, regional class

    COURSE DETAILSREGISTER NOW

  • Sales Cloud Administration: Products, Quotes, Orders and Collaborative Forecasts (ADM251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Service Cloud Administration (ADM261)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Get Started with Communities (ADM271)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Certification Preparation for Community Cloud Consultants (CRT271)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

    Days: 3 / Instructor-led, regional class

    COURSE DETAILS REGISTER NOW

  • Salesforce CPQ Admin Essentials for New Administrators (CPQ201)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Salesforce CPQ Admin Essentials for Experienced Administrators (CPQ211)

    Days: 4/ Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

Developers

Learn how to customise Salesforce and build apps that transform how your enterprise connects with employees and customers.

  • Declarative Development for Platform App Builders (DEV402)

    Days: 5 / Instructor-led, regional class

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  • Programmatic Development Using Apex and Visualforce (DEV450)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Programming Lightning Components (DEV601)

    Days: 5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Lightning Components Implementation for Platform Developers (DEV460)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

Solution Designers

Get the cloud knowledge you need to design custom applications for your business.

  • What’s Possible: Salesforce Fundamentals (STR101)

    Days: 3 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Implementing a Reporting Strategy for the Sales Cloud (STR301)

    Days: 3 / Instructor-led, regional class

    COURSE DETAILS REGISTER NOW

  • Preparing for Your Salesforce Service Cloud Consultant Certification (CRT261)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Preparing for Your Salesforce.com Sales Cloud Consultant Certification (CRT251)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

Technical Architects

Learn the essentials you need to design a secure infrastructure that delivers the full benefits of Salesforce.

End Users

Get your whole team of Salesforce users — including sales and support reps, marketing managers, and executives — up to speed quickly.

  • Reporting Fundamentals (RPT101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Reporting Fundamentals in Lightning Experience (RPX101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Sales Cloud Training for Sales Reps (SLS101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Sales Cloud Training for Sales Reps Using Lightning (SLX101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Sales Cloud Training for Sales Managers (SLS201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Sales Cloud Training for Sales Managers in Lightning Experience (SLX201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Service Cloud Essentials for Agents (SVC101)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Service Cloud Essentials for Managers (SVC201)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Service Cloud Essentials for Executives (SVC301)

    Days: .5 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Mobile and Desktop Exploration in Einstein Analytics (ANC101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

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  • Building Lenses, Dashboards and Apps in Einstein Analytics (ANC201)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Working with Data and Dashboards in Einstein Analytics (ANC301)

    Days: 3 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILS REGISTER NOW

  • Essentials for Marketing Cloud Email Marketers (EEB101)

    Days: 4 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Content Builder Essentials for the Digital Marketer (EML101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Journey Builder 101 (JB101)

    Days: 1 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Mobile Messages (MBC101)

    Days: 1 / Instructor-led, regional class

    COURSE DETAILSREGISTER NOW

  • Marketing Cloud Connect Essentials (MCC201)

    Days: 4 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Social Studio 101 (SS101)

    Days: 1 / Instructor-led, regional class

    COURSE DETAILSREGISTER NOW

  • Essentials of Pardot for Digital Marketers (PDT101)

    Days: 5 Days (3.5 hrs/day) / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Certification Preparation for Pardot Specialist (CRT150)

    Days: 2 / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

  • Certification Preparation for Pardot Consultant (CRT160)

    Days : 5 Days (3 hrs/day) / Instructor-led, regional class or instructor-led, virtual class

    COURSE DETAILSREGISTER NOW

Questions? We’ve got answers.

You don’t learn everything in life by reading a manual. So, if you have questions about Salesforce products, services, implementation, getting started, or anything else, please ask us. Our highly trained staff is ready to help.

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