Provide smarter, faster service with the world’s #1 customer support solution.
Get help desk services designed for small business needs.
Set up fast and see how easy customer service can be.
Reach your customers everywhere on email, social, phone, and chat.
Route inquiries from all channels through one easy-to-use console, ensuring customers get to the right agents, right away — no customisation required.
+31%
CASE RESOLUTION**
Empower both customers and agents with intelligent self-service.
Help customers quickly find their own answers and assist each other with branded self-service sites and customer communities. Service Cloud also gives agents an easy-to-use knowledge base for consistent, correct answers that drive customer satisfaction.
+30%
CUSTOMER RETENTION**
** Salesforce Customer Success Metrics Survey, conducted 2015-2017 among 7,000+ customers randomly selected. Response sizes per question vary.
Try the simple, out-of-the-box customer service CRM.
Essentials
Essentials
All-in-one sales and support app*
$
25
USD/user/month**
(billed annually)
(billed annually)
Professional
Professional
Complete service CRM for teams of any size
$
75
USD/user/month*
(billed annually)
(billed annually)
Enterprise
Enterprise
Customisable CRM for comprehensive service
$
150
USD/user/month*
(billed annually)
(billed annually)
* This edition requires an annual contract. Monthly pricing available on Essentials edition.
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