CRM FOR SMALL BUSINESS
The small business CRM that helps you grow your business
The small business CRM that helps you grow your business
Find more quality leads, win more deals and keep your customers happy in one unified 360 platform.
How can we help you grow your business?
Get the small business CRM basics to strengthen sales and service.
Strengthen sales and service with Salesforce Essentials, the perfect CRM package for those brands new to customer relationship management systems.
Customise sales, service, and marketing — and scale.
Grow your business with tools that help you find, win and keep more customers on one connected platform.
Discover apps and expertise to extend Salesforce.
Browse our AppExchange marketplace, with thousands of customised apps and specialised consulting partners to help you craft a perfectly tailored Customer 360 solution for your business.
Customer Story
“Salesforce is a common tool that bridges all teams. From the field operator to the head of finance, everyone is working on the same platform and off the same information.”

Don’t take our word for it. Here’s what small businesses are saying.
Secutech builds deeper, richer customer relationships using Salesforce.
“With Salesforce, wherever we find a gap, we can create new functionalities or workflows—often in just a few hours.”

Help your teams focus more on what matters most — your customers.
Put the power of the world's #1 CRM to work, at a price that works for you.
Essentials
Essentials
Sales and customer service tools in one app
$
25
USD/user/month
(billed annually)
(billed annually)
Sales Professional
Sales Professional
Complete sales solution for any size team
$
75
USD/user/month**
(billed annually)
(billed annually)
Service Professional
Service Professional
Complete customer service solution for any size team
$
75
USD/user/month*
(billed annually)
(billed annually)
* Offer requires an annual contract. Monthly pricing available.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
FAQs
Businesses of any size can benefit from using a CRM solution such as Salesforce. A CRM system can help you strengthen sales, improve customer service and grow business revenue by centralising customer communications into a single platform.
Small business owners use CRM to organise their customer data, manage customer relationships and improve business outcomes by streamlining processes and improving team productivity. CRM can be an essential tool in helping small businesses manage business operations as they grow.
Identify the needs of your business and the kinds of features that will help you grow and build better relationships with your customers. Salesforce provides a free trial which will help you get a feel for how a CRM system can help your business grow.
Find more customers.
+32%
MORE LEADS
Win more customers.
+26%
MORE LEADS
Keep customers happier.
+26%
HAPPIER CUSTOMERS
Connect everything.
+36%
FASTER APP INTEGRATION
* Source: Salesforce Customer Success Metrics Survey, conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary.
Questions? We’ll put you on the right path.
Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or, check out our “Pricing and Packaging Guide” to learn more.

Small Business CRM from Salesforce
Salesforce Small Business CRM can help you grow faster by giving you the tools to fill the sales pipeline through smarter marketing, improved sales productivity and efficiency, and retention capabilities. Salesforce customers report 27% increase in leads, 25% more closed deals, and 36% higher customer satisfaction. You can do it too.
Salesforce can help your business streamline and automate processes, so everyone is working more efficiently and consistently. Marketing can use segmentation and email nurturing to attract more prospects and warm them up for sales. Once you have closed those deals, Salesforce Small Business CRM gives your service agents more opportunities to add value and sell more services to your customers.
Contact Salesforce to see how a small business CRM can fuel your growth.
Salesforce can help your business streamline and automate processes, so everyone is working more efficiently and consistently. Marketing can use segmentation and email nurturing to attract more prospects and warm them up for sales. Once you have closed those deals, Salesforce Small Business CRM gives your service agents more opportunities to add value and sell more services to your customers.
Contact Salesforce to see how a small business CRM can fuel your growth.