Debashish Roy of CEAT and Soumya Majumdar of Salesforce India explore how India's automotive leaders are moving from single-point vehicle sales to connected, lifetime customer relationships.
Discover how leading mobility brands are using technology to deliver personalised customer experiences, deepen loyalty, strengthen online engagement, boost in-store sales with data-driven interactions, and improve dealer management at scale.
How dealers deliver connected, customer-first experiences with unified customer and vehicle data. Personalise every touchpoint, improve collaboration, boost lead conversion, and enable smarter decisions across the network.
Discover how automotive businesses can connect dealers, contact centres and service teams with AI-powered workflows, unified customer data and real-time insights to improve productivity, operational efficiency and customer satisfaction.