{"id":10112,"date":"2024-02-16T14:16:39","date_gmt":"2024-02-16T05:16:39","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10112"},"modified":"2024-09-18T14:04:49","modified_gmt":"2024-09-18T05:04:49","slug":"jp-what-is-salesforce-ai-einstein","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-salesforce-ai-einstein\/","title":{"rendered":"\u3010Salesforce Einstein\u3011Salesforce\u304c\u958b\u767a\u3059\u308bAI\u3001Einstein\uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u3063\u3066\u306a\u3093\u3060\uff1f"},"content":{"rendered":"\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-einstein-\u3063\u3066\u306a\u3093\u3060\" data-level=\"2\">Einstein \u3063\u3066\u306a\u3093\u3060\uff1f<\/a><\/li><li><a href=\"#h-einstein-\u306f\u55b6\u696d\u306b\u3069\u3046\u5f79\u7acb\u3064\" data-level=\"2\">Einstein \u306f\u55b6\u696d\u306b\u3069\u3046\u5f79\u7acb\u3064\uff1f<\/a><\/li><li><a href=\"#h-einstein-\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u3046\u5f79\u7acb\u3064\u306e\" data-level=\"2\">Einstein \u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u3046\u5f79\u7acb\u3064\u306e\uff1f<\/a><\/li><li><a href=\"#h-einstein-\u306f-chatgpt-\u3068\u4f55\u304c\u9055\u3046\u306e\" data-level=\"2\">Einstein \u306f ChatGPT \u3068\u4f55\u304c\u9055\u3046\u306e\uff1f<\/a><\/li><li><a href=\"#h-salesforce-\u306e-ai-\u3068\u30c7\u30fc\u30bf\u306b\u5bfe\u3059\u308b\u57fa\u672c\u6307\u91dd\u3068\u306f\" data-level=\"2\">Salesforce \u306e AI \u3068\u30c7\u30fc\u30bf\u306b\u5bfe\u3059\u308b\u57fa\u672c\u6307\u91dd\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#h-\u3082\u3063\u3068-einstein-\u306e\u3053\u3068\u3092\u77e5\u308a\u305f\u3044\" data-level=\"2\">\u3082\u3063\u3068 Einstein \u306e\u3053\u3068\u3092\u77e5\u308a\u305f\u3044<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-einstein-\u3063\u3066\u306a\u3093\u3060\"><strong>Einstein \u3063\u3066\u306a\u3093\u3060\uff1f<\/strong><\/h2>\n\n\n\n<p>Salesforce \u306e AI \u3067\u3042\u308b <strong>Einstein (\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3) \u306f\u3001\u7aef\u7684\u306b\u8a00\u3046\u3068\u3001\u300c\u79c1\u305f\u3061\u306e\u4e16\u754c<\/strong><a href=\"https:\/\/www.salesforce.com\/jp\/company\/news-press\/press-releases\/2023\/05\/230515\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>No.1 CRM<\/strong><\/a><strong> \u306b\u7d44\u307f\u8fbc\u307e\u308c\u305f AI \u6a5f\u80fd\u7fa4\u300d<\/strong>\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>&nbsp;Salesforce\u306f2014\u5e74\u3001&nbsp; AI \u7814\u7a76\u6240\u3092\u8a2d\u7acb\u3057\u30012016\u5e74\u306b\u521d\u3081\u3066\u5229\u7528\u53ef\u80fd\u306a\u88fd\u54c1\u6a5f\u80fd\u3068\u3057\u3066\u5e02\u5834\u306b\u6295\u5165\u3057\u307e\u3057\u305f\u3002\u300cSalesforce Einstein\u300d \u306f\u6a5f\u68b0\u5b66\u7fd2\u3001\u6df1\u5c64\u5b66\u7fd2\u3001\u81ea\u7136\u8a00\u8a9e\u51e6\u7406\u3092\u901a\u3058\u3066\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u3092\u5b66\u7fd2\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u52b9\u679c\u3092\u3082\u305f\u3089\u3059\u30d1\u30bf\u30fc\u30f3\u3092\u767a\u898b\u3057\u3001\u6b21\u306b\u884c\u3046\u3079\u304d\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u4e88\u6e2c\u30fb\u63d0\u793a\u3057\u307e\u3059\u3002\u3059\u3067\u306b\u591a\u304f\u306e\u304a\u5ba2\u69d8\u306b\u63a1\u7528\u3068\u6d3b\u7528\u304c\u9032\u307f\u3001<strong>1\u9031\u9593\u30671\u5146\u3092\u8d85\u3048\u308b\u4e88\u6e2c\u51e6\u7406\u3092\u5b9f\u884c<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Salesforce \u304c AI \u3092 CRM \u306b\u7d44\u307f\u8fbc\u3093\u3060\u76ee\u7684\u306f\u3001\u55b6\u696d\u3084\u30b5\u30fc\u30d3\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30b3\u30de\u30fc\u30b9\u306e\u62c5\u5f53\u8005\u304c\u3088\u308a\u52b9\u679c\u7684\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30de\u30fc\u30b1\u30bf\u30fc\u304c\u9867\u5ba2\u306e\u884c\u52d5\u3092\u4e88\u6e2c\u3057\u305f\u308a\u3001\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u3084\u55b6\u696d\u62c5\u5f53\u8005\u304c\u898b\u8fbc\u307f\u306e\u9ad8\u3044\u30ea\u30fc\u30c9\u304b\u3089\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3048\u308b\u3088\u3046\u306b\u3057\u305f\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306e\u671f\u5f85\u3092\u4e0a\u56de\u308b\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u305f\u308a\u3059\u308b\u305f\u3081\u306b Einstein \u306f\u751f\u307e\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Einstein \u306f <strong>Salesforce \u306e\u30d3\u30b8\u30cd\u30b9\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u7d44\u307f\u8fbc\u307e\u308c\u3066\u304a\u308a\u3001\u96e3\u89e3\u306a\u8a2d\u5b9a\u3092\u884c\u308f\u305a\u306b\u3001\u4e88\u6e2c\u53ca\u3073\u751f\u6210AI\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u4eab\u53d7\u3067\u304d<\/strong>\u3001\u6570\u591a\u304f\u306e\u696d\u52d9\u652f\u63f4\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u591a\u6570\u306e AI \u304c\u5b58\u5728\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u672c\u8a18\u4e8b\u3067\u306f\u4e3b\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-einstein-\u306f\u55b6\u696d\u306b\u3069\u3046\u5f79\u7acb\u3064\"><strong>Einstein \u306f\u55b6\u696d\u306b\u3069\u3046\u5f79\u7acb\u3064\uff1f<\/strong><\/h2>\n\n\n\n<p>\u65e5\u672c\u3067\u3082\u5e02\u5834\u30b7\u30a7\u30a2 No.1 \u3067\u3042\u308b Salesforce \u306e\u4ee3\u8868\u7684\u306a SFA\u3067\u3042\u308b\u300c <a href=\"https:\/\/www.salesforce.com\/jp\/products\/sales-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud\uff08\u30bb\u30fc\u30eb\u30b9\u30af\u30e9\u30a6\u30c9\uff09<\/a> \u300d\u306b\u3082Einstein \u306f\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_sales_els_how_it_works.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ea\u30fc\u30c9\u3084\u5546\u8ac7\u306e\u898b\u8fbc\u307f\u3092\u53ef\u8996\u5316\u3059\u308b\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0<\/a>\u3001\u4eca\u307e\u3067\u306e\u50be\u5411\u304b\u3089\u898b\u3048\u3066\u304f\u308b<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.einstein_sales_forecasting.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">\u58f2\u4e0a\u4e88\u6e2c<\/a>\u306a\u3069\u3001CRM\u306b\u84c4\u7a4d\u3057\u305f\u30c7\u30fc\u30bf\u304b\u3089\u9ad8\u3044\u7cbe\u5ea6\u3067\u300c\u6b21\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u3079\u304d\u5bfe\u8c61\u300d\u3092\u6559\u3048\u3066\u304f\u308c\u308b\u300c\u4e88\u6e2cAI\u300d\u304c\u4ee3\u8868\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u30012023\u5e74\u304b\u3089\u306f<a href=\"https:\/\/help.salesforce.com\/s\/articleView?id=sf.call_coaching.htm&amp;type=5\" target=\"_blank\" rel=\"noreferrer noopener\">\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u97f3\u58f0\u30c7\u30fc\u30bf\u3092\u5206\u6790<\/a>\u3057\u3066\u81ea\u52d5\u7684\u306b\u8b70\u4e8b\u9332\u3068\u30bf\u30b9\u30af\u3092\u751f\u6210\u3057\u305f\u308a\u3001\u304a\u5ba2\u69d8\u3078\u904e\u53bb\u306e\u5c65\u6b74\u3084\u8208\u5473\u30fb\u95a2\u5fc3\u3092\u8e0f\u307e\u3048\u305f\u30e1\u30fc\u30eb\u3092\u81ea\u52d5\u4f5c\u6210\u3057\u305f\u308a\u3059\u308b\u300c\u751f\u6210AI\u300d\u6a5f\u80fd\u3082\u6709\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6587\u5b57\u3067\u306f\u5c11\u3057\u30a4\u30e1\u30fc\u30b8\u306b\u3064\u304d\u306b\u304f\u3044\u3068\u601d\u3044\u307e\u3059\u306e\u3067\u3001\u30c7\u30e2\u52d5\u753b\u3067\u3055\u3089\u306b\u7406\u89e3\u3092\u6df1\u3081\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Sales GPT \u3067\u30e1\u30fc\u30eb\u3068\u8b70\u4e8b\u9332\u306f\u3082\u3063\u3068\u7c21\u5358\u306b\u3002\uff5cSalesforce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/kGgU6lsmVFc?start=81&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\"><strong>Sales GPT \u3067\u30e1\u30fc\u30eb\u3068\u8b70\u4e8b\u9332\u306f\u3082\u3063\u3068\u7c21\u5358\u306b<\/strong><\/figcaption><\/figure>\n\n\n\n<p>\u3053\u306e\u52d5\u753b\u306e\u4e2d\u306b\u767b\u5834\u3057\u305f Einstein \u306e\u751f\u6210AI\u6a5f\u80fd\u306f\u3001\u4ee5\u4e0b\u306e2\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-sales-email-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">1\uff09<strong>Sales Email &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>CRM\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u5bfe\u8c61\u9867\u5ba2\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3084\u8208\u5473\u30fb\u95a2\u5fc3\u306b\u5408\u308f\u305b\u305f\u30e1\u30fc\u30eb\u3092\u3001Einstein \u304c\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u81ea\u52d5\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u62c5\u5f53\u8005\u306e\u81ea\u5df1\u7d39\u4ecb\u3084\u6253\u3061\u5408\u308f\u305b\u306e\u65e5\u7a0b\u3092\u6c7a\u3081\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306e\u305f\u3081\u306e\u9023\u7d61\u3082\u6587\u9762\u3092\u6bce\u56de\u8003\u3048\u308b\u3053\u3068\u306a\u304f\u6570\u79d2\u3067\u5b8c\u4e86\u3057\u307e\u3059\u3002\u3053\u306e Sales Email \u6a5f\u80fd\u306f\u300cMicrosoft Outlook\u300d\u300cGmail\u300d\u300cLinkedIn\u300d\u306a\u3069\u306e\u4ed6\u793e\u74b0\u5883\u3067\u3082\u81ea\u52d5\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-call-summaries-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">2\uff09Call Summaries<strong> &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>\u3053\u306e\u6a5f\u80fd\u306f\u3001\u5358\u306a\u308b\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u97f3\u58f0\u306e\u6587\u5b57\u8d77\u3053\u3057\u306b\u3068\u3069\u307e\u308a\u307e\u305b\u3093\u3002\u901a\u8a71\u8a18\u9332\u304b\u3089\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u8981\u70b9\u3092\u7c21\u6f54\u306b\u307e\u3068\u3081\u3066\u304f\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3084\u9867\u5ba2\u306e\u611f\u60c5\u5206\u6790\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u5f8c\u306b\u3068\u308b\u3079\u304d\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u7279\u5b9a\u3057\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u5546\u8ac7\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3081\u308b\u30b5\u30dd\u30fc\u30c8\u3092\u3057\u307e\u3059\u3002\u8981\u70b9\u3092\u7de8\u96c6\u3057\u3066<a href=\"https:\/\/www.salesforce.com\/jp\/slack\/\">Slack<\/a>\u3084\u30e1\u30fc\u30eb\u3067\u3059\u3050\u306b\u30b7\u30a7\u30a2\u3059\u308b\u3053\u3068\u3067\u3001\u90e8\u9580\u3092\u8d85\u3048\u305f\u6848\u4ef6\u306e\u5171\u6709\u30fb\u9023\u643a\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-seven wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u55b6\u696d\u5411\u3051AI\u3067\u4e00\u79d2\u3067\u3082\u65e9\u3044\u5546\u8ac7\u6210\u7acb\u3092<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u55b6\u696d\u6d3b\u52d5\u3092\u8ce2\u304f\u30b9\u30de\u30fc\u30c8\u306b\u3059\u308b\u55b6\u696d\u5411\u3051AI\u3067\u3042\u308bEinstein Copilot\u304c\u5546\u8ac7\u3092\u4e00\u79d2\u3067\u3082\u65e9\u304f\u6210\u7acb\u3078\u3068\u5c0e\u304d\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/demo\/sales\/sales-ai-demos\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u30c7\u30e2\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-seven.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-seven.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p>\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u300c\u55b6\u696d\u6d3b\u52d5\u304c\u5727\u5012\u7684\u306b\u697d\u306b\u306a\u308b\u300d\u3068\u5c11\u3057\u306f\u611f\u3058\u3089\u308c\u305f\u3068\u601d\u3044\u307e\u3059\u3002\u3000<\/p>\n\n\n\n<p>\u7279\u306b Salesforce \u306e AI \u3067\u3042\u308b Einstein \u304c\u4e00\u822c\u7684\u306a AI \u3068\u7570\u306a\u308b\u7406\u7531\u306f\u3001Einstein \u304c\u5b66\u7fd2\u3059\u308b\u30c7\u30fc\u30bf\u306b\u3082\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u60c5\u5831\u3092\u5b66\u7fd2\u3057\u305fAI\u3068\u3001\u3042\u306a\u305f\u306e\u5546\u8ac7\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3001\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u8a18\u9332\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306e\u7d50\u679c\u3092\u5b66\u7fd2\u3057\u7406\u89e3\u3057\u3066\u3044\u308b Einstein \u3067\u306f\u3001\u3069\u3061\u3089\u304c\u3088\u308a\u3042\u306a\u305f\u306e\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u3057\u3066\u3075\u3055\u308f\u3057\u3044\u304b\u60f3\u50cf\u304c\u3064\u304d\u307e\u3059\u3088\u306d\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u3067\u3054\u7d39\u4ecb\u3057\u305f\u6a5f\u80fd\u3084\u5229\u70b9\u306f\u3054\u304f\u4e00\u90e8\u3067\u3059\u306e\u3067\u3001\u3055\u3089\u306b\u4ed6\u306e Einstein \u6a5f\u80fd\u3084 Sales Cloud \u306b\u3064\u3044\u3066\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u305c\u3072\u300cTrailhead\u300d \u306b\u6311\u6226\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u3088\u308a\u7406\u89e3\u304c\u6df1\u307e\u308a\u3001\u307f\u306a\u3055\u3093\u306eAI\u3001Einstein\u306e\u7406\u89e3\u304c\u9032\u3080\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-einstein wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-einstein.png\" alt=\"\">\n\n\t\t\t<div class=\"related-trail__illustration related-trail__contour\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__contour-cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-contour-cloud-layout-einstein.png\" alt=\"\">\n\t\t\t\t\t<\/div>\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-einstein.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\"><strong>Sales Cloud Einstein<\/strong><\/h2>\n\t\t\t<p>\u55b6\u696d\u5411\u3051\u306e AI \u3092\u4f7f\u7528\u3057\u3066\u3001\u6d3b\u52d5\u3092\u8a18\u9332\u3001\u30ea\u30fc\u30c9\u3092\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u3001\u3055\u3089\u306b\u591a\u304f\u306e\u5546\u8ac7\u3092\u6210\u7acb\u3055\u305b\u308b\u65b9\u6cd5\u3092\u5b66\u3073\u307e\u3059\u3002<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/modules\/ai_sales\" target=\"_blank\" rel=\"noreferrer noopener\">\u7121\u6599\u3067\u5b66\u3076<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+600 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Trail<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\"><a href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/modules\/ai_sales\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud Einstein<\/a><\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-einstein.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-einstein.png\" alt=\"\">\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-einstein-\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u3046\u5f79\u7acb\u3064\u306e\"><strong>Einstein \u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u3046\u5f79\u7acb\u3064\u306e\uff1f<\/strong><\/h2>\n\n\n\n<p>\u9867\u5ba2\u3092\u7406\u89e3\u3057\u305f\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u671b\u3093\u3067\u3044\u308b\u306e\u306f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3060\u3051\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002\u304a\u5ba2\u69d8\u3068\u63a5\u70b9\u304c\u591a\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306e\u65b9\u3005\u3082\u304d\u3063\u3068\u305d\u3046\u601d\u3063\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u5f93\u4e8b\u3059\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001\u3044\u304b\u306b\u77ed\u3044\u6642\u9593\u3067\u304a\u5ba2\u69d8\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3092\u89e3\u6c7a\u3057\u3001\u3044\u304b\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u304b\u306b\u65e5\u3005\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-customer-service-ai-reply-by-ai-einstein\/\">\u25b6 \u305d\u306e\u8fd4\u4fe1\u3001AI\u306e Einstein \u304c\u3084\u3063\u3066\u304a\u304d\u307e\u3059\u3002<\/a><\/p>\n\n\n\n<p>\u4e00\u65b9\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3067\u30ca\u30ec\u30c3\u30b8\u3092\u691c\u7d22\u3057\u305f\u308a\u3001\u5fdc\u5bfe\u8a18\u9332\u3092\u4f5c\u6210\u3057\u305f\u308a\u3001\u307e\u305f\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u3066\u63d0\u6848\u3059\u308b\u88fd\u54c1\u3092\u8003\u3048\u305f\u308a\u5b66\u3093\u3060\u308a\u3059\u308b\u3053\u3068\u306b\u591a\u304f\u306e\u6642\u9593\u3092\u4f7f\u3063\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u3002<br>\u3067\u306f\u3001\u3053\u3046\u3057\u305f\u696d\u52d9\u3084\u601d\u8003\u3092 Einstein \u306f\u3069\u306e\u3088\u3046\u306b\u652f\u63f4\u3067\u304d\u308b\u306e\u304b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u652f\u63f4\u3059\u308b\u6a5f\u80fd\u7fa4\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/ai-for-customer-service\/\">Service AI<\/a>\u300d\u306e \u30c7\u30e2\u3067\u7406\u89e3\u3092\u6df1\u3081\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Service GPT  \u30ca\u30ec\u30c3\u30b8\u5316\u3082\u63d0\u6848\u3082\u751f\u6210AI\u3067\u3002\uff5cSalesforce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/COaU0kQ2lC4?start=21&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\"><strong>Service GPT \u3067\u30ca\u30ec\u30c3\u30b8\u5316\u3082\u63d0\u6848\u3082\u751f\u6210AI\u3067<\/strong><\/figcaption><\/figure>\n\n\n\n<p>\u3053\u306e\u52d5\u753b\u3067\u767b\u5834\u3057\u3066\u3044\u308b AI \u6a5f\u80fd\u306f\u4ee5\u4e0b\u306e4\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-service-replies-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">1\uff09<strong>Service Replies &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>Einstein Service Replies (Einstein \u8fd4\u4fe1) \u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u84c4\u7a4d\u3057\u3066\u304d\u305f\u81ea\u793e\u306e\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u304b\u3089\u6700\u9069\u306a\u8fd4\u4fe1\u3092\u751f\u6210\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u3001\u3053\u308c\u3089\u306e\u8fd4\u4fe1\u3092\u30ef\u30f3\u30af\u30ea\u30c3\u30af\u3067\u5171\u6709\u307e\u305f\u306f\u7de8\u96c6\u3057\u3066\u9001\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-next-best-action-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">2\uff09<strong>Next Best Action &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u3084\u4f1a\u8a71\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u3066\u3001 Einstein \u304c\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63d0\u6848\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u3092\u30ca\u30d3\u30b2\u30fc\u30c8\u3057\u307e\u3059\u3002\u751f\u6210\u3055\u308c\u305f\u4e88\u6e2c\u3084\u63a8\u5968\u5185\u5bb9\u3092\u8abf\u6574\u3057\u3001\u4f8b\u3048\u3070\u4fee\u7406\u3001\u5272\u5f15\u3001\u30a2\u30c9\u30aa\u30f3\u30b5\u30fc\u30d3\u30b9\u3068\u3044\u3063\u305f\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u63d0\u6848\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-work-summaries-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">3\uff09<strong>Work Summaries &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>\u4f1a\u8a71\u7d42\u4e86\u5f8c\u3001Einstein\u304c\u554f\u984c\u3068\u89e3\u6c7a\u7b56\u306e\u6982\u8981\u3092\u81ea\u52d5\u751f\u6210\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u696d\u52d9\u6642\u9593\u3092\u77ed\u7e2e\u3057\u307e\u3059\u3002\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u304c\u751f\u6210\u3055\u308c\u305f\u6982\u8981\u3092\u78ba\u8a8d\u30fb\u7de8\u96c6\u30fb\u4fdd\u5b58\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u306e\u3067\u3001\u81ea\u793e\u306e\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u7d20\u65e9\u304f\u5145\u5b9f\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-knowledge-articles-\u65e5\u672c\u8a9e\u5bfe\u5fdc\">4\uff09<strong>Knowledge Articles &#8211; \u65e5\u672c\u8a9e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u8981\u7d04\u3057\u3001\u5f79\u306b\u7acb\u3064\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3092\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u88fd\u54c1\u8a73\u7d30\u304b\u3089\u9867\u5ba2\u304b\u3089\u306e\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u3044\u305f\u308b\u307e\u3067\u3001\u5e45\u5e83\u3044\u30c6\u30fc\u30de\u306e\u8a18\u4e8b\u3092\u6d3b\u7528\u3057\u3066\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u751f\u6210AI\u3067\u5909\u308f\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Service AI\u306e\u6d3b\u7528\u306b\u3088\u3063\u3066\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u304c\u3069\u306e\u3088\u3046\u306b\u5909\u308f\u308b\u304b 3\u5206\u306e\u52d5\u753b\u3067\u5b66\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/service-gpt-contact-center\/?d=blog-body-cta-banner2\">\u7121\u6599\u3067\u30c7\u30e2\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"581\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png 1976w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png?w=768&amp;h=436 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png?w=1024&amp;h=581 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png?w=1536&amp;h=872 1536w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/08\/service-gpt-contact-center-ogp.png?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<p>\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002\u7684\u78ba\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u77ed\u6642\u9593\u3067\u306e\u5bfe\u5fdc\u306b\u65e5\u3005\u5411\u304d\u5408\u3044\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3068\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u6311\u3093\u3067\u3044\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3002\u9867\u5ba2\u3092\u7406\u89e3\u3057\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306e\u521d\u5fc3\u8005\u3067\u3042\u3063\u3066\u3082\u30ca\u30ec\u30c3\u30b8\u3092\u81ea\u52d5\u3067\u63d0\u6848\u3057\u3066\u304f\u308c\u308b Einstein \u306f\u3001\u5f37\u3044\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3092\u76ee\u6307\u3059\u7d44\u7e54\u306b\u304a\u3044\u3066\u3001\u5f37\u529b\u306a\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u306b\u306a\u3063\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>Service Cloud \u306b\u3064\u3044\u3066\u3055\u3089\u306b\u8a73\u3057\u304f\u77e5\u308a\u305f\u3044\u5834\u5408\u306f\u3001\u3053\u3061\u3089\u3082 Trailhead\u3092\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u6311\u6226\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"layout-einstein wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-einstein.png\" alt=\"\">\n\n\t\t\t<div class=\"related-trail__illustration related-trail__contour\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__contour-cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-contour-cloud-layout-einstein.png\" alt=\"\">\n\t\t\t\t\t<\/div>\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-einstein.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\"><strong>Service Cloud \u3092\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b<\/strong><\/h2>\n\t\t\t<p>Einstein \u30dc\u30c3\u30c8\u3084\u305d\u306e\u4ed6\u306e\u4eba\u5de5\u77e5\u80fd (AI) \u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/trails\/service_einstein\" target=\"_blank\" rel=\"noreferrer noopener\">\u7121\u6599\u3067\u5b66\u3076<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+1,700 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Trail<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\">Service Cloud \u3092\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b<\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-einstein.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-einstein.png\" alt=\"\">\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-einstein-\u306f-chatgpt-\u3068\u4f55\u304c\u9055\u3046\u306e\"><strong>Einstein \u306f ChatGPT \u3068\u4f55\u304c\u9055\u3046\u306e\uff1f<\/strong><\/h2>\n\n\n\n<p>\u3053\u3053\u307e\u3067\u55b6\u696d\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u6d3b\u52d5\u3067\u306eEinstein\u306e\u5f37\u307f\u3092\u7d39\u4ecb\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u305f\u3060\u3001\u8aad\u8005\u306e\u307f\u306a\u3055\u3093\u306e\u4e2d\u306b\u306f\u3001\u300c\u3067\u3082\u3001\u3053\u308c\u3063\u3066 \u300eChatGPT\u300f \u3067\u3082\u540c\u3058\u3053\u3068\u304c\u3067\u304d\u308b\u3093\u3058\u3083\u306a\u3044\u304b\u300d\u3068\u601d\u3046\u4eba\u3082\u3044\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3068\u3066\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<strong>Einstein \u3068 ChatGPT \u306e\u4e00\u756a\u306e\u9055\u3044\u3092\u4e00\u8a00\u3067\u8868\u3059\u3068\u300c\u3088\u308a\u826f\u3044AI\u306b\u306f\u3088\u308a\u826f\u3044\u30c7\u30fc\u30bf\u304c\u5fc5\u8981\u300d\u3068\u3044\u3046\u89b3\u70b9<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305a\u306f Einstein \u3068 ChatGPT \u3067\u306f\u3001\u5b9f\u969b\u306e\u30d3\u30b8\u30cd\u30b9\u696d\u52d9\u306b\u304a\u3044\u3066\u4f55\u304c\u7570\u306a\u308b\u306e\u304b\u3092\u3001\u52d5\u753b\u3067\u307f\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"ChatGPT\u3068Einstein GPT\u306f\u4f55\u304c\u9055\u3046\uff1f\uff5cSalesforce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/-NKOZkrYQO4?start=16&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><figcaption class=\"wp-element-caption\"><strong>ChatGPT \u3068 Einstein \u306f\u4f55\u304c\u9055\u3046\uff1f<\/strong><\/figcaption><\/figure>\n\n\n\n<p>\u3069\u3046\u3067\u3057\u3087\u3046\u304b\u3002\u300c\u30d3\u30b8\u30cd\u30b9\u696d\u52d9\u306b\u4f7f\u3048\u308b\u304b\u3069\u3046\u304b\u300d\u306e\u89b3\u70b9\u3067\u5927\u304d\u304f\u4ee5\u4e0b\u306e\u70b9\u304c\u7570\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\" viewBox=\"0 0 24 24\"><path fill=\"#032D60\" d=\"M4.5 21q-.6 0-1.05-.45T3 19.5v-15q0-.6.45-1.05T4.5 3h15q.6 0 1.05.45T21 4.5v15q0 .6-.45 1.05T19.5 21zm7.5-9.525L14.45 10l2.45 1.475V4.5H12z\" \/><\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t\t\t<h2 class=\"wp-block-salesforce-blog-iconography-list__title\">\n\t\t\t\t\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u30c7\u30fc\u30bf vs \u3042\u306a\u305f\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\t\t\t<\/h2>\n\t\t\n\t<\/div>\n\n\t<div class=\"wp-block-salesforce-blog-iconography-list__content \">\n\t\n\n<ul class=\"wp-block-list\">\n<li>ChatGPT\u306e\u30c7\u30fc\u30bf\u306f\u3001\u6700\u65b0\u3067\u306f\u306a\u3044\u3053\u3068\u304c\u3042\u308b\u3002<\/li>\n\n\n\n<li>Einstein \u306f\u3042\u306a\u305f\u306e\u4f01\u696d\u3067\u5229\u7528\u3059\u308b\u30ea\u30a2\u30eb\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u3002<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"51\" fill=\"none\" viewBox=\"0 0 48 51\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M8.77 33.525h12c.738 0 1.384-.647 1.384-1.385V10.448c0-1.57-1.662-2.77-2.954-2.77H8.77c-.74 0-1.385.647-1.385 1.385V32.14c0 .738.646 1.385 1.384 1.385Zm36.645-21.6c-.553-.185-1.107.276-1.107.922v22.985c0 .739-.647 1.385-1.385 1.385H5.077c-.739 0-1.385-.646-1.385-1.385V12.94c0-.646-.738-1.108-1.292-.83-1.385.645-2.4 2.122-2.4 3.876v21.23a3.703 3.703 0 0 0 3.692 3.693h15.231c.739 0 1.385.646 1.385 1.385 0 .738.646 1.384 1.384 1.384h4.616c.738 0 1.384-.646 1.384-1.384 0-.739.646-1.385 1.385-1.385h15.23A3.703 3.703 0 0 0 48 37.217V15.986c0-1.939-.646-3.6-2.585-4.062Zm-18.185 21.6h12c.739 0 1.385-.647 1.385-1.385V9.063c0-.739-.646-1.385-1.385-1.385H28.8c-1.385 0-2.954 1.2-2.954 2.77V32.14c0 .738.646 1.385 1.384 1.385\" clip-rule=\"evenodd\" \/><\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t\t\t<h2 class=\"wp-block-salesforce-blog-iconography-list__title\">\n\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-grounding\/\"><strong>\u30b0\u30e9\u30a6\u30f3\u30c7\u30a3\u30f3\u30b0<\/strong><\/a><strong>\u306e\u96e3\u6613\u5ea6\u3084\u6b63\u78ba\u6027\u306e\u9055\u3044<\/strong>\t\t\t<\/h2>\n\t\t\n\t<\/div>\n\n\t<div class=\"wp-block-salesforce-blog-iconography-list__content \">\n\t\n\n<ul class=\"wp-block-list\">\n<li>ChatGPT\u3067\u306f\u3001\u9867\u5ba2\u3092\u7406\u89e3\u3057\u305f\u751f\u6210\u7d50\u679c\u3092\u3048\u308b\u305f\u3081\u306b\u3001\u6570\u591a\u304f\u306e\u6587\u8108\u3092\u81ea\u5206\u3067\u30b0\u30e9\u30a6\u30f3\u30c7\u30a3\u30f3\u30b0\u3055\u305b\u308b\u5fc5\u8981\u304c\u3042\u308b\u3002<\/li>\n\n\n\n<li>Einstein \u306f CRM \u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5229\u7528\u3059\u308b\u306e\u3067\u3001\u4e00\u5ea6\u30b0\u30e9\u30a6\u30f3\u30c7\u30a3\u30f3\u30b0\u306e\u305f\u3081\u306e\u30d7\u30ed\u30f3\u30d7\u30c8\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308c\u3070\u3001\u5e38\u306b\u6700\u65b0\u306e CRM \u304b\u3089\u7d50\u679c\u3092\u751f\u6210\u3067\u304d\u308b\u3002<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" fill=\"none\" viewBox=\"0 0 24 24\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M5.077 8.777h1.846c.277 0 .462-.138.462-.415v-.046c0-2.631 2.261-4.8 4.938-4.616 2.446.185 4.292 2.308 4.292 4.8v-.138c0 .277.185.415.462.415h1.846c.277 0 .462-.138.462-.415v-.046c0-4.2-3.508-7.57-7.754-7.385-3.923.185-6.923 3.508-7.016 7.43.047.232.231.416.462.416m-.462-.414v.184zm16.616 4.107c0-1.016-.831-1.847-1.846-1.847H4.615c-1.015 0-1.846.831-1.846 1.847v8.769c0 1.015.831 1.846 1.846 1.846h14.77c1.015 0 1.846-.83 1.846-1.846zm-7.108 7.246c.092.277-.138.6-.461.6h-3.37c-.323 0-.507-.277-.461-.6l.83-2.77a2.24 2.24 0 0 1-.969-2.215 2.27 2.27 0 0 1 1.8-1.754c1.477-.277 2.77.785 2.77 2.17 0 .738-.37 1.43-.97 1.8z\" clip-rule=\"evenodd\" \/><\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t\t\t<h2 class=\"wp-block-salesforce-blog-iconography-list__title\">\n\t\t\t\t\u9867\u5ba2\u30c7\u30fc\u30bf\u53d6\u308a\u6271\u3044\u306b\u95a2\u3059\u308b\u4fe1\u983c\u6027\u306e\u9055\u3044\t\t\t<\/h2>\n\t\t\n\t<\/div>\n\n\t<div class=\"wp-block-salesforce-blog-iconography-list__content \">\n\t\n\n<ul class=\"wp-block-list\">\n<li>ChatGPT\u306f\u5916\u90e8\u30b5\u30fc\u30d3\u30b9\u3067\u3042\u308b\u305f\u3081\u3001\u4e0a\u8ff0\u306e\u6587\u8108\u60c5\u5831\u3092\u30d7\u30ed\u30f3\u30d7\u30c8\u306b\u542b\u3081\u308b\u3053\u3068\u3067\u610f\u56f3\u305b\u305a\u3068\u3082\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5916\u90e8\u3078\u9001\u4fe1\u3057\u3066\u3044\u308b\u72b6\u614b\u306b\u306a\u308b\u3002<\/li>\n\n\n\n<li>Einstein \u306f CRM \u306b\u542b\u307e\u308c\u308b\u500b\u4eba\u60c5\u5831\u7b49\u3092\u30de\u30b9\u30ad\u30f3\u30b0\u3059\u308b \u300cEinstein Trust Layer \u300d\u304c\u4ecb\u5728\u3057\u3001CRM\u306e\u5916\u90e8\u306b\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5171\u6709\u3057\u306a\u3044\u3002<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306f\u6c7a\u3057\u3066\u3001ChatGPT\u3068\u306e\u512a\u52a3\u3092\u793a\u3059\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u4fe1\u983c\u6027\u304c\u9ad8\u304f\u53d6\u308a\u6271\u3046\u5fc5\u8981\u304c\u3042\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u55b6\u696d\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306b\u4f7f\u3048\u308b\u5f62\u306b\u6700\u9069\u5316\u3057\u3066\u3044\u308b\u306e\u304c Einstein \u3067\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u300cEinstein Trust Layer\u300d\u3092\u4ecb\u5728\u3055\u305b\u308b\u3053\u3068\u3067\u3001\u5916\u90e8\u306e\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306b\u5fdc\u3058\u3066 Open AI\u306a\u3069 \u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u3044\u304f\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-\u306e-ai-\u3068\u30c7\u30fc\u30bf\u306b\u5bfe\u3059\u308b\u57fa\u672c\u6307\u91dd\u3068\u306f\"><strong>Salesforce \u306e AI \u3068\u30c7\u30fc\u30bf\u306b\u5bfe\u3059\u308b\u57fa\u672c\u6307\u91dd\u3068\u306f\uff1f<\/strong><\/h2>\n\n\n\n<p>Salesforce \u306f\u3001<strong>\u7d44\u7e54\u3068\u3057\u3066\u306e\u30b3\u30a2\u30d0\u30ea\u30e5\u30fc\u3068\u3057\u30665\u3064\u306e\u9805\u76ee\u3092\u63b2\u3052\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u4e2d\u3067\u3082\u4f55\u3088\u308a\u3082\u6700\u91cd\u8981\u9805\u76ee\u3068\u3057\u3066\u3044\u308b\u306e\u304c\u300c\u4fe1\u983c(Trust)\u300d<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u4f01\u696d\u65b9\u91dd\u306f\u3001AI\u5229\u7528\u53ca\u3073\u305d\u306e\u958b\u767a\u65b9\u91dd\u306b\u304a\u3044\u3066\u3082\u8a2d\u5b9a\u3055\u308c\u3066\u3044\u307e\u3059\u3002Einstein \u3084\u5916\u90e8\u306e\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\u3092\u5229\u7528\u3059\u308b\u5834\u5408\u3067\u3042\u3063\u3066\u3082\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5b89\u5168\u6027\u3092\u5b88\u308b\u3068\u3044\u3046\u4e21\u7acb\u3092\u76ee\u6307\u3057\u3066\u751f\u307f\u51fa\u3055\u308c\u305f\u306e\u304c \u300cEinstein Trust Layer\u300d \u3067\u3059\u3002<\/p>\n\n\n\n<p>2023\u5e7411\u6708\u306b\u958b\u50ac\u3055\u308c\u305f \u300cWorld Tour Tokyo\u300d \u3067\u89e3\u8aac\u3055\u308c\u305f\u5185\u5bb9\u3092\u7acb\u6559\u5927\u5b66\u30d3\u30b8\u30cd\u30b9\u30b9\u30af\u30fc\u30eb\u7530\u4e2d\u9053\u662d\u6559\u6388\u306e\u5206\u6790\u3067\u3082\u89e3\u8aac\u3044\u305f\u3060\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-swtt2023-eventreport\/\">\u25b6 \u8a18\u4e8b\u3092\u8aad\u3080\u3010\u7530\u4e2d\u6559\u6388\u304c\u5206\u6790\u3002\u300cSalesforce\u304c\u751f\u6210AI\u3067\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3059\u308b\u4e16\u754c\u300d\u3068\u306f\u3011<\/a><\/p>\n\n\n\n<p>\u307e\u305f\u3001\u539f\u5247\u3068\u3057\u3066Salesforce \u306f CRM \u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u63d0\u4f9b\u3092\u884c\u3046\u7d44\u7e54\u3067\u3042\u308a\u3001\u304a\u5ba2\u69d8\u306e\u30c7\u30fc\u30bf\u3092\u5546\u54c1\u3068\u3057\u3066\u6271\u3046\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u8cac\u4efb\u3042\u308bAI\u306e\u958b\u767a\u624b\u6cd5\u306b\u95a2\u3057\u3066\u3082\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u8a2d\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/generative-ai-guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u25b6 \u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u8aad\u3080\u3010\u8cac\u4efb\u3042\u308b\u751f\u6210AI\u958b\u767a\u306e\u305f\u3081\u306e5\u3064\u306e\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3011<\/a><\/p>\n\n\n\n<p>\u300cEinstein Trust Layer\u300d \u304c\u3069\u306e\u3088\u3046\u306b\u3057\u3066\u30b0\u30e9\u30a6\u30f3\u30c7\u30a3\u30f3\u30b0\u3068\u30c7\u30fc\u30bf\u306e\u4fe1\u983c\u6027\u3092\u78ba\u4fdd\u3057\u3066\u3044\u308b\u306e\u304b\u3001\u8a73\u7d30\u306a\u6280\u8853\u7684\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3067\u7406\u89e3\u3057\u305f\u3044\u65b9\u306f Trailhead \u3067\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u8a73\u7d30\u3092\u7406\u89e3\u3055\u308c\u305f\u3044\u65b9\u306f\u305c\u3072\u53d6\u308a\u7d44\u3093\u3067\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"layout-einstein wp-block-salesforce-blog-related-trail\">\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-cloud-layout-einstein.png\" alt=\"\">\n\n\t\t\t<div class=\"related-trail__illustration related-trail__contour\">\n\t\t\t\t\t\t\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__contour-cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-contour-cloud-layout-einstein.png\" alt=\"\">\n\t\t\t\t\t<\/div>\n\t\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__background\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-background-layout-einstein.png\" alt=\"\">\n\n\t<div class=\"related-trail__wrapper\">\n\t\t<div class=\"related-trail__content\">\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\"><strong>Einstein Trust Layer<\/strong><\/h2>\n\t\t\t<p>Einstein Trust Layer \u3067\u751f\u6210 AI \u30c7\u30fc\u30bf\u3092\u4fdd\u8b77\u3059\u308b\u65b9\u6cd5\u3092\u5b66\u7fd2\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/modules\/the-einstein-trust-layer\" target=\"_blank\" rel=\"noreferrer noopener\">\u7121\u6599\u3067\u5b66\u3076<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+300 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">Trail<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\"><strong>Einstein Trust Layer<\/strong><\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 4.3c-.23-.18-.1-.56.17-.56h2.89c.13 0 .23-.04.27-.18l.9-2.9c.08-.27.46-.25.54.02Z\" clip-rule=\"evenodd\" \/><\/svg>\n<\/div>\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 9 5\" aria-hidden=\"true\"><path fill=\"#747474\" d=\"M4.16 4.5.26 0h7.8z\" \/><\/svg>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__foreground\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-foreground-layout-einstein.png\" alt=\"\">\n\t<img decoding=\"async\" class=\"related-trail__illustration related-trail__parks\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/related-trail-parks-layout-einstein.png\" alt=\"\">\n\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u3082\u3063\u3068-einstein-\u306e\u3053\u3068\u3092\u77e5\u308a\u305f\u3044\"><strong>\u3082\u3063\u3068 Einstein \u306e\u3053\u3068\u3092\u77e5\u308a\u305f\u3044<\/strong><\/h2>\n\n\n\n<p>\u4eca\u56de\u3001\u5177\u4f53\u7684\u306aEinstein\u306e\u5229\u70b9\u306f\u55b6\u696d\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306b\u7126\u70b9\u3092\u5f53\u3066\u307e\u3057\u305f\u304c\u3001\u305d\u308c\u4ee5\u5916\u306e\u696d\u52d9\u3084\u8077\u7a2e\u3067\u3082Einstein\u306f\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4f8b\u3048\u3070\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306e\u81ea\u52d5\u751f\u6210\u3084\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u3001LWC\u751f\u6210\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3092\u30d7\u30ed\u30f3\u30d7\u30c8\u30d9\u30fc\u30b9\u3067\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u306a\u3069\u3001\u69d8\u3005\u306a\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<br><strong>\u300c\u3067\u3082\u3001\u3061\u3087\u3063\u3068\u81ea\u5206\u305f\u3061\u3067\u5b9f\u88c5\u3059\u308b\u81ea\u4fe1\u304c\u306a\u3044\u300d\u3068\u611f\u3058\u3066\u3044\u308b\u65b9\u3067\u3082 \u3001Salesforce \u3067\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u9580\u304b\u3089\u300cAI Coach\u300d\u3068\u3044\u3046\u652f\u63f4\u30b5\u30fc\u30d3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b<\/strong>\u306e\u3067\u3001\u81ea\u793e\u306b\u304a\u3044\u3066\u3069\u3053\u304b\u3089 AI \u5b9f\u88c5\u3092\u9032\u3081\u3066\u3044\u304f\u3079\u304d\u306a\u306e\u304b\u3001\u6570\u3005\u306e\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u652f\u63f4\u3092\u884c\u3063\u3066\u304d\u305f\u30c1\u30fc\u30e0\u304c\u3042\u306a\u305f\u306e AI \u6226\u7565\u306e\u6210\u529f\u3092\u304a\u624b\u4f1d\u3044\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>AI\u5c0e\u5165\u30fb\u5b9f\u88c5\u306e\u58c1\u3092\u7a81\u7834\u3059\u308b3\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u52b9\u679c\u7684\u306aAI\u6d3b\u7528\u6cd5\u3067Salesforce\u304c\u304a\u5ba2\u69d8\u3092\u6210\u529f\u3078\u3068\u5c0e\u304f\u65b0\u30b5\u30fc\u30d3\u30b9\u300cAI Coach\u300d\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-aicoach-introduction\/\">\u8a18\u4e8b\u3092\u8aad\u3080<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p>\u300c\u3044\u3084\u3001\u88fd\u54c1\u3092\u8cfc\u5165\u3057\u305f\u3044\u308f\u3051\u3058\u3083\u306a\u3044\u3001\u6df1\u304f\u7814\u7a76\u9818\u57df\u3078\u9032\u3093\u3067\u3044\u304d\u305f\u3044\u300d\u3068\u8a00\u3046\u65b9\u3082\u3044\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002Salesforce \u3067\u306f Einstein \u306e\u57fa\u790eAI\u6280\u8853\u3092\u4f7f\u3063\u3066\u3001\u5316\u5b66\u914d\u5217\u3092\u8a00\u8a9e\u30d1\u30bf\u30fc\u30f3\u3078\u7f6e\u304d\u63db\u3048\u3066\u65b0\u305f\u306a\u4eba\u5de5\u30bf\u30f3\u30d1\u30af\u8cea\u3092\u751f\u6210\u3057\u305f\u308a\u3001\u753b\u50cf\u30c7\u30fc\u30bf\u304b\u3089\u30db\u30aa\u30b8\u30ed\u30b6\u30e1\u306e\u751f\u606f\u7bc4\u56f2\u5206\u6790\u3092\u3057\u305f\u308a\u3001\u7a0e\u5236\u30b7\u30df\u30e5\u30ec\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u3082\u884c\u3063\u3066\u3044\u307e\u3059\u3002<br>\u73fe\u6642\u70b9\u3067\u306f AI Research \u306f\u82f1\u8a9e\u60c5\u5831\u3057\u304b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u305b\u3093\u304c\u3001<strong>\u7814\u7a76\u5185\u5bb9\u306b\u307e\u3067\u8e0f\u307f\u8fbc\u307f\u305f\u3044\u65b9\u306f <\/strong><a href=\"https:\/\/www.salesforceairesearch.com\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Salesforce AI Research \u306e Blog<\/strong><\/a><strong> \u3082\u63a2\u7d22\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>\n\n\n\n<div class=\"layout-seven wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>Einstein 1 \u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u4e16\u754cNo.1\u306eAI\u642d\u8f09\u578bCRM\u3060\u304b\u3089\u3067\u304d\u308b\u3001\u696d\u52d9\u306e\u52b9\u7387\u6539\u5584\u3002<br>Einstein\u304c\u3001\u50cd\u304f\u307f\u306a\u3055\u3093\u3092\u5fdc\u63f4\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/products\/\">\u8a73\u3057\u304f\u77e5\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-seven.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-seven.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-color has-medium-font-size\" style=\"color:#032d60\"><strong>\u5408\u308f\u305b\u3066\u8aad\u307f\u305f\u3044<\/strong><\/p>\n\n\n\n<div class=\"alignnormal is-style-list wp-block-salesforce-blog-curated-articles\">\n\t<ul class=\"sp-top-latest sp-top-latest--list\">\n\t\t\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg?w=150&#038;h=150&#038;crop=1&#038;quality=75\" sizes=\"90px\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/jp-what-is-salesforce-ai-einstein-main.jpg?w=150&amp;h=84 150w\" alt=\"Salesforce \u306e AI \u300cEinstein (\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3) \u300d\u3063\u3066\u306a\u3093\u3060\uff1f\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-salesforce-ai-einstein2\/\" target=\"_self\">\n\t\t\t\t\t\tEinstein \u306f\u306a\u305c\u300c\u30d3\u30b8\u30cd\u30b9\u306b\u6700\u826f\u306eAI\u300d\u3068\u547c\u3070\u308c\u3066\u3044\u308b\u306e\u304b\uff1f\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"card__author label\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/author\/shichinohe-shun\/\">Shun Shichinohe<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"card__author-separator\">&#x2022;<\/span><span class=\"card__author-title label\">\u30d6\u30e9\u30f3\u30c9\u30c7\u30a3\u30ec\u30af\u30bf\u30fc<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/chatgpt-for-sales-main.png?w=150&#038;h=150&#038;crop=1&#038;quality=75\" sizes=\"90px\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/chatgpt-for-sales-main.png 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/chatgpt-for-sales-main.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/chatgpt-for-sales-main.png?w=150&amp;h=84 150w\" alt=\"\u30bb\u30fc\u30eb\u30b9\u6d3b\u52d5\u306b\u52b9\u679c\u7684\u306aAI\u306e\u30d7\u30ed\u30f3\u30d7\u30c811\u9078\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/chatgpt-for-sales\/\" target=\"_self\">\n\t\t\t\t\t\t\u55b6\u696d\u6d3b\u52d5\u306b\u52b9\u679c\u7684\u306aAI\u306e\u30d7\u30ed\u30f3\u30d7\u30c811\u9078\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"card__author label\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/author\/salesforce-japan\/\">Salesforce Japan<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg?w=150&#038;h=150&#038;crop=1&#038;quality=75\" sizes=\"90px\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/12\/utilization-of-generative-ai-1-main.jpg?w=150&amp;h=84 150w\" alt=\"\u3010\u524d\u7de8\u3011#TrAIlblazer \u653e\u8ac7 \u751f\u6210AI\u306e\u30d3\u30b8\u30cd\u30b9\u6d3b\u7528\u3078\u306e\u9053\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-utilization-of-generative-ai-1\/\" target=\"_self\">\n\t\t\t\t\t\t\u3010\u524d\u7de8\u3011#TrAIlblazer\u653e\u8ac7 \u751f\u6210AI\u306e\u30d3\u30b8\u30cd\u30b9\u6d3b\u7528\u3078\u306e\u9053\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t<div class=\"card__meta\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"card__author label\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/author\/salesforce-japan\/\">Salesforce Japan<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\t<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce \u306e AI \u3067\u3042\u308b Einstein \u3068\u306f\u4f55\u304b\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\u3002\u5b9f\u969b\u306e\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u3092\u901a\u3058\u3066\u3001Einstein \u304c\u30d3\u30b8\u30cd\u30b9\u306e\u305f\u3081\u306eAI\u3068\u3057\u3066ChatGPT\u3068\u4f55\u304c\u9055\u3046\u306e\u304b\u3082\u8aac\u660e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n","protected":false},"author":150,"featured_media":10113,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"c3892640efd246b5ba7f605e810854e4","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[15,256],"sf_content_type":[],"blog":[639,677],"coauthors":[59],"class_list":["post-10112","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-ai","sf_topic-generative-ai","blog-ai","blog-generative-ai"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u3010Salesforce 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