{"id":11000,"date":"2025-09-02T16:12:47","date_gmt":"2025-09-02T07:12:47","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11000"},"modified":"2025-09-02T16:14:15","modified_gmt":"2025-09-02T07:14:15","slug":"jp-crm-mail-marketing","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-crm-mail-marketing\/","title":{"rendered":"CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f6\u3064\u306e\u624b\u9806\u3068\u6d3b\u7528\u4e8b\u4f8b\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u300c\u5b9a\u671f\u7684\u306b\u30e1\u30eb\u30de\u30ac\u3092\u914d\u4fe1\u3057\u3066\u3044\u308b\u3082\u306e\u306e\u3001\u958b\u5c01\u7387\u3084\u30af\u30ea\u30c3\u30af\u7387\u304c\u4f38\u3073\u60a9\u307f\u3001\u6210\u679c\u304c\u51fa\u3066\u3044\u308b\u304b\u5206\u304b\u3089\u306a\u3044\u2026\u300d<\/p>\n\n\n\n<p>BtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u643a\u308f\u308b\u4e2d\u3067\u3001\u3053\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u307e\u305b\u3093\u304b\uff1f<\/p>\n\n\n\n<p>\u9867\u5ba2\u30ea\u30b9\u30c8\u306b\u5bfe\u3057\u3066\u4e00\u6589\u306b\u540c\u3058\u60c5\u5831\u3092\u9001\u308b\u3060\u3051\u3067\u306f\u3001\u672c\u5f53\u306b\u60c5\u5831\u3092\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u9867\u5ba2\u306b\u306f\u5c4a\u304b\u305a\u3001\u305d\u306e\u4ed6\u5927\u52e2\u306e\u30e1\u30fc\u30eb\u306e\u4e2d\u306b\u57cb\u3082\u308c\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u306f\u6df1\u307e\u308b\u3069\u3053\u308d\u304b\u3001\u30d6\u30e9\u30f3\u30c9\u30a4\u30e1\u30fc\u30b8\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308b\u3053\u3068\u3055\u3048\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u72b6\u6cc1\u3092\u6253\u7834\u3059\u308b\u9375\u304c\u3001CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30b7\u30b9\u30c6\u30e0\u306b\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u300cCRM\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u5177\u4f53\u7684\u306a\u624b\u9806\u3084\u671f\u5f85\u3055\u308c\u308b\u52b9\u679c\u3001CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u4f01\u696d\u4e8b\u4f8b\u307e\u3067\u3092\u7db2\u7f85\u7684\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u8a18\u4e8b\u3092\u8aad\u3081\u3070\u3001\u8cb4\u793e\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6b21\u306e\u30b9\u30c6\u30fc\u30b8\u3078\u9032\u3081\u308b\u305f\u3081\u306e\u3001\u660e\u65e5\u304b\u3089\u4f7f\u3048\u308b\u5177\u4f53\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u3092\u63cf\u3051\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>CRM\u521d\u5fc3\u8005\u5411\u3051\u30ac\u30a4\u30c9<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">CRM\u304c\u5fc5\u8981\u306a\u4f01\u696d\u306e\u7279\u5fb4\u3084\u30d3\u30b8\u30cd\u30b9\u306b\u5f79\u7acb\u3064\u7406\u7531\u3001CRM\u6226\u7565\u306e\u7acb\u3066\u65b9\u304b\u3089\u81ea\u793e\u306b\u9069\u5207\u306aCRM\u306e\u898b\u6975\u3081\u65b9\u307e\u3067\u3001CRM\u3092\u6700\u5927\u9650\u6d3b\u7528\u3059\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u4f59\u3059\u3068\u3053\u308d\u306a\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/sales\/the-bigginers-guide-to-crm\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\" data-level=\"2\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f<\/a><\/li><li><a href=\"#h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e5\u3064\u306e\u624b\u9806\" data-level=\"2\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e5\u3064\u306e\u624b\u9806<\/a><\/li><li><a href=\"#h-crm\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\" data-level=\"2\">CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#h-crm\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8\" data-level=\"2\">CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30c7\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#h-crm\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\" data-level=\"2\">CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li><a href=\"#h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4f01\u696d\u4e8b\u4f8b\" data-level=\"2\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4f01\u696d\u4e8b\u4f8b<\/a><\/li><li><a href=\"#h-crm\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6df1\u3081\u3088\u3046\" data-level=\"2\">CRM\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6df1\u3081\u3088\u3046<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a72762ca2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a72762ca2\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img01.jpg?w=1000\" alt=\"\" class=\"wp-image-11004\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img01.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img01.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img01.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img01.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\u3001\u9867\u5ba2\u5c5e\u6027\u306b\u5408\u308f\u305b\u305f\u60c5\u5831\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3001\u30e1\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u624b\u6cd5\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306bCRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u60c5\u5831\u3084\u884c\u52d5\u5c65\u6b74\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u304c\u5fc5\u8981\u3068\u3059\u308b\u60c5\u5831\u3092\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u914d\u4fe1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306f\u300c\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u3082\u547c\u3070\u308c\u3001\u9867\u5ba2\u3068\u306e\u5f37\u3044\u95a2\u4fc2\u6027\u3092\u69cb\u7bc9\u3059\u308b\u30c4\u30fc\u30eb\u3068\u3057\u3066\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002\u4e3b\u306a\u6a5f\u80fd\u3084\u7528\u9014\u306f\u3001\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u57fa\u672c\u6a5f\u80fd<\/strong><\/td><td>\u30fb\u9867\u5ba2\u60c5\u5831\u7ba1\u7406<br>\u30fb\u6848\u4ef6\u7ba1\u7406<br>\u30fb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<br>\u30fb\u914d\u4fe1\u6a5f\u80fd<br>\u30fb\u554f\u3044\u5408\u308f\u305b\u7ba1\u7406<br>\u30fb\u30c7\u30fc\u30bf\u5206\u6790\u6a5f\u80fd<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>CRM\u306e\u7528\u9014\u30fb\u76ee\u7684<\/strong><\/td><td>\u30fb\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u3084\u5546\u8ac7\u306e\u5c65\u6b74\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b<br>\u30fb\u30e1\u30fc\u30eb\u306e\u914d\u4fe1\u3084\u958b\u5c01\u7387\u30fb\u30af\u30ea\u30c3\u30af\u7387\u306e\u691c\u8a3c\u3092\u3059\u308b<br>\u30fb\u84c4\u7a4d\u3055\u308c\u305f\u60c5\u5831\u304b\u3089\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u306e\u5411\u4e0a\u3092\u56f3\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud<\/a>\u300d\u306b\u306f\u3001\u30c7\u30fc\u30bf\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u914d\u4fe1\u6a5f\u80fd\u3082\u5099\u308f\u3063\u3066\u3044\u307e\u3059\u3002\u3088\u308a\u8a73\u3057\u3044\u6a5f\u80fd\u3092\u77e5\u308a\u305f\u3044\u65b9\u306f\u3001\u4ee5\u4e0b\u304b\u3089\u78ba\u8a8d\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/products\/engagement-marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u25b6 \u300cMarketing Cloud\u300d\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/crm\/what-is-crm\/\">CRM\u3068\u306f\uff1f\u6a5f\u80fd\u3084SFA\u3068\u306e\u9055\u3044\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u6d3b\u7528\u65b9\u6cd5\u307e\u3067<\/a><br><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/email-marketing\/\">&gt; \u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u7a2e\u985e\u30fb\u52b9\u679c\u30fb\u5b9f\u65bd\u306e\u6d41\u308c\u30fb\u6210\u529f\u4e8b\u4f8b\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e5\u3064\u306e\u624b\u9806\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e5\u3064\u306e\u624b\u9806<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a72763c92&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a72763c92\" class=\"wp-block-image size-large is-resized wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"700\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img02.jpg?w=1000\" alt=\"\" class=\"wp-image-11005\" style=\"width:620px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img02.jpg?w=300&amp;h=210 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img02.jpg?w=768&amp;h=538 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img02.jpg?w=150&amp;h=105 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u6b21\u306e5\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u767b\u9332<\/li>\n\n\n\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5206\u6790<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u306e\u4f5c\u6210<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316<\/li>\n\n\n\n<li>\u52b9\u679c\u306e\u691c\u8a3c\u30fb\u6539\u5584<\/li>\n<\/ol>\n\n\n\n<p>\u3072\u3068\u3064\u305a\u3064\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u306e\u3067\u3001\u624b\u9806\u306e\u7406\u89e3\u3068\u5b9f\u8df5\u3092\u901a\u3057\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u3064\u306a\u3052\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6-\u767b\u9332\">1\uff09\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u767b\u9332<\/h3>\n\n\n\n<p>\u307e\u305a\u306f\u793e\u5185\u306b\u5206\u6563\u3057\u3066\u3044\u308b\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u96c6\u7d04\u3057\u3001CRM\u306b\u767b\u9332\u3057\u307e\u3059\u3002\u9867\u5ba2\u306b\u95a2\u3059\u308b\u30c7\u30fc\u30bf\u304c\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u4fdd\u5b58\u3055\u308c\u3066\u3044\u308b\u5834\u5408\u306b\u306f\u3001Customer Data Platform(CDP)\u3092\u6d3b\u7528\u3059\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/data\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u25b6 Salesforce\u306eCDP\u300cData Cloud\u300d\u306b\u3064\u3044\u3066\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n\n\n\n<p>\u9867\u5ba2\u306e\u57fa\u672c\u60c5\u5831\uff08\u6c0f\u540d\u3084\u4f4f\u6240\u306a\u3069\uff09\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u884c\u52d5\u30fb\u8cfc\u8cb7\u5c65\u6b74\u3084\u554f\u3044\u5408\u308f\u305b\u60c5\u5831\u306a\u3069\u3001\u5206\u6790\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3082\u767b\u9332\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u69cb\u7bc9\u3059\u308b\u305f\u3081\u306b\u3001\u6b63\u78ba\u304b\u3064\u6574\u5408\u6027\u306e\u3042\u308b\u60c5\u5831\u3092\u767b\u9332\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u767b\u9332\u6642\u306f\u30c7\u30fc\u30bf\u306e\u53d6\u6368\u9078\u629e\u3092\u884c\u3044\u3001\u4e0d\u5fc5\u8981\u306a\u60c5\u5831\u3092\u5c11\u306a\u304f\u3057\u3066\u7ba1\u7406\u3057\u3084\u3059\u304f\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5206\u6790\">2\uff09\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5206\u6790<\/h3>\n\n\n\n<p>\u9867\u5ba2\u306e\u8cfc\u8cb7\u5c65\u6b74\u3084\u30a2\u30af\u30bb\u30b9\u5c65\u6b74\u3001\u524d\u56de\u306e\u30e1\u30fc\u30eb\u53cd\u5fdc\u306a\u3069\u3001CRM\u306b\u767b\u9332\u3057\u305f\u60c5\u5831\u3092\u8a73\u7d30\u306b\u5206\u6790\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5206\u6790\u3059\u308b\u969b\u306f\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u5c5e\u6027\u3054\u3068\u306b\u30b0\u30eb\u30fc\u30d7\u5206\u3051\uff08\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\uff09\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bb\u30b0\u30e1\u30f3\u30c8\u3057\u305f\u9867\u5ba2\u3054\u3068\u306b\u3001\u5fc5\u8981\u3068\u3055\u308c\u308b\u60c5\u5831\u3084\u63d0\u6848\u5185\u5bb9\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306a\u3069\u306e\u5177\u4f53\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u3092\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u5206\u6790\u306f\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u597d\u307f\u3084\u95a2\u5fc3\u4e8b\u3092\u7684\u78ba\u306b\u628a\u63e1\u3067\u304d\u308b\u305f\u3081\u3001\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u6210\u529f\u306b\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306a\u30d7\u30ed\u30bb\u30b9\u3067\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/segmentation\/\">\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u3084\u308a\u65b9\u3068\u5177\u4f53\u4f8b\u3001\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3068\u306e\u9055\u3044<\/a><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-data-analytics\/\">\u30c7\u30fc\u30bf\u5206\u6790\u3068\u306f\uff1f9\u3064\u306e\u624b\u6cd5\u3084\u5206\u6790\u3059\u308b\u30e1\u30ea\u30c3<\/a><a href=\"https:\/\/docs.google.com\/document\/d\/14W8fkaHxlgiAfEr5hMxQrvYc9jmGpJbmqP1p0R1hGHA\/edit\">\u30c8\u3001\u6ce8\u610f\u70b9\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-\u30e1\u30fc\u30eb\u306e\u4f5c\u6210\">3\uff09\u30e1\u30fc\u30eb\u306e\u4f5c\u6210<\/h3>\n\n\n\n<p>\u5206\u6790\u3057\u305f\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001\u9867\u5ba2\u306e\u7279\u6027\u3084\u597d\u307f\u306b\u5408\u308f\u305b\u305f\u30e1\u30fc\u30eb\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6b21\u306e\u3088\u3046\u306a\u70b9\u3092\u610f\u8b58\u3057\u3066\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u30bb\u30b0\u30e1\u30f3\u30c8<\/strong><\/td><td>\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u5bfe\u8c61\u306f\u8ab0\u304b<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u30bf\u30a4\u30df\u30f3\u30b0<\/strong><\/td><td>\u3044\u3064\u3069\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u304b<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><strong>\u30e1\u30c3\u30bb\u30fc\u30b8<\/strong><\/td><td>\u3069\u306e\u3088\u3046\u306a\u5185\u5bb9\u3067\u4f55\u3092\u4f1d\u3048\u308b\u306e\u304b<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>CRM\u306e\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3054\u3068\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210\u3067\u304d\u308b\u305f\u3081\u3001\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u52b9\u679c\u3092\u9ad8\u3081\u3064\u3064\u3001\u696d\u52d9\u3082\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/hub\/crm\/crm-scenario\/\">CRM\u306e\u30b7\u30ca\u30ea\u30aa\u3068\u306f\uff1f\u8a2d\u8a08\u65b9\u6cd5\u3084\u610f\u8b58\u3059\u3079\u304d4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316\">4\uff09\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316<\/h3>\n\n\n\n<p>\u4f5c\u6210\u3057\u305f\u30e1\u30fc\u30eb\u30b7\u30ca\u30ea\u30aa\u306b\u3082\u3068\u3065\u3044\u3066\u3001\u914d\u4fe1\u65b9\u6cd5\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092CRM\u306b\u8a2d\u5b9a\u3057\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316\u306b\u306f\u3001\u4e3b\u306b\u6b21\u306e\u3088\u3046\u306a\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td><strong>\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb<\/strong><\/td><td>\u9867\u5ba2\u306e\u884c\u52d5\u3092\u8d77\u70b9\u3068\u3057\u3066\u3001<br>\u30b7\u30ca\u30ea\u30aa\u306b\u6cbf\u3063\u305f\u8907\u6570\u306e\u30e1\u30fc\u30eb\u3092\u914d\u4fe1\u3057\u3066\u3044\u304f\u624b\u6cd5<\/td><\/tr><tr><td><strong>\u30d5\u30a9\u30ed\u30fc\u30e1\u30fc\u30eb<\/strong><\/td><td>\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u305f\u9867\u5ba2\u3078\u306e\u611f\u8b1d\u3084\u3001<br>\u611f\u60f3\u30fb\u610f\u898b\u306e\u53ce\u96c6\u306a\u3069\u30d5\u30a9\u30ed\u30fc\u3092\u76ee\u7684\u3068\u3057\u305f\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u624b\u6cd5<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u30e1\u30fc\u30eb\u304c\u9001\u4fe1\u3055\u308c\u3001\u958b\u5c01\u7387\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/step-mail\/\">\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3068\u306f\uff1f\u30b7\u30ca\u30ea\u30aa\u30fb\u4f5c\u308a\u65b9\u304b\u3089\u30e1\u30eb\u30de\u30ac\u3068\u306e\u9055\u3044\u307e\u3067\u89e3\u8aac<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-\u52b9\u679c\u306e\u691c\u8a3c-\u6539\u5584\">5\uff09\u52b9\u679c\u306e\u691c\u8a3c\u30fb\u6539\u5584<\/h3>\n\n\n\n<p>\u9001\u4fe1\u3055\u308c\u305f\u30e1\u30fc\u30eb\u306e\u52b9\u679c\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u3001\u6b21\u306e\u3088\u3046\u306a\u30c7\u30fc\u30bf\u306e\u691c\u8a3c\u3092\u884c\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u958b\u5c01\u7387<\/li>\n\n\n\n<li>\u30af\u30ea\u30c3\u30af\u7387<\/li>\n\n\n\n<li>\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387<\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3<\/li>\n<\/ul>\n\n\n\n<p>\u52b9\u679c\u3092\u691c\u8a3c\u3059\u308b\u969b\u306f\u3001\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u65e5\u6642\u3084\u66dc\u65e5\u3001\u30bf\u30a4\u30c8\u30eb\u306a\u3069\u3082\u52a0\u5473\u3057\u305f\u691c\u8a3c\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u3069\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u914d\u4fe1\u3057\u305f\u30e1\u30fc\u30eb\u306b\u52b9\u679c\u304c\u3042\u3063\u305f\u306e\u304b\u300d\u3092\u691c\u8a3c\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306b\u914d\u4fe1\u3059\u308b\u30e1\u30fc\u30eb\u5185\u5bb9\u306b\u6d3b\u304b\u305b\u3089\u308c\u3001\u3088\u308a\u52b9\u679c\u30a2\u30c3\u30d7\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001Apple\u793e\u306e\u300ciOS 15\u300d\u306b\u3088\u3063\u3066\u642d\u8f09\u3055\u308c\u305f\u65b0\u6a5f\u80fd\u300cMail Privacy Protection\u300d\u306b\u3088\u3063\u3066\u6b63\u78ba\u306b\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u72b6\u6cc1\u3084\u8ffd\u8de1\u304c\u3067\u304d\u306a\u304f\u306a\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\">CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276674a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276674a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img03.jpg?w=1000\" alt=\"\" class=\"wp-image-11006\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img03.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img03.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img03.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img03.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306bCRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306b\u6700\u9069\u306a\u30e1\u30fc\u30eb\u914d\u4fe1\u3092\u884c\u3046\u3053\u3068\u3067\u958b\u5c01\u7387\u304c\u9ad8\u307e\u308b<\/li>\n\n\n\n<li>\u6709\u76ca\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u304c\u5411\u4e0a\u3059\u308b<\/li>\n\n\n\n<li>\u5b9a\u671f\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u306b\u3088\u308a\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b<\/li>\n\n\n\n<li>\u7d99\u7d9a\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u9867\u5ba2\u306e\u96e2\u8131\u3092\u6291\u3048\u3089\u308c\u308b<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u914d\u4fe1\u306e\u81ea\u52d5\u5316\u306b\u3088\u308a\u8aa4\u9001\u4fe1\u3092\u9632\u6b62\u3067\u304d\u308b<\/li>\n<\/ul>\n\n\n\n<p>CRM\u306e\u6d3b\u7528\u306b\u3088\u3063\u3066\u3001\u30bf\u30a4\u30df\u30f3\u30b0\u826f\u304f\u6700\u9069\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u9001\u4fe1\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9577\u671f\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u306e\u69cb\u7bc9\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u3088\u308a\u3001\u30e1\u30ea\u30c3\u30c8\u3092\u3072\u3068\u3064\u305a\u3064\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u9867\u5ba2\u306b\u6700\u9069\u306a\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u3088\u308a\u958b\u5c01\u7387\u304c\u9ad8\u307e\u308b\">\u9867\u5ba2\u306b\u6700\u9069\u306a\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u3088\u308a\u958b\u5c01\u7387\u304c\u9ad8\u307e\u308b<\/h3>\n\n\n\n<p>\u9867\u5ba2\u3054\u3068\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u3088\u3063\u3066\u958b\u5c01\u7387\u304c\u9ad8\u307e\u308a\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306f\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\uff08\u8cfc\u8cb7\u5c65\u6b74\u3084\u30a2\u30af\u30bb\u30b9\u5c65\u6b74\u306a\u3069\uff09\u304b\u3089\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u597d\u307f\u3084\u8208\u5473\u306e\u5206\u6790\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u5206\u6790\u306b\u3088\u3063\u3066\u6b21\u306e\u3088\u3046\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<ul 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class=\"wp-block-heading\" 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\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u5b9a\u671f\u7684\u304b\u3064\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u306e\u30e1\u30fc\u30eb\u914d\u4fe1\u304c\u5fc5\u8981\u3067\u3042\u308a\u3001CRM\u306e\u6d3b\u7528\u306b\u3088\u3063\u3066\u81ea\u52d5\u5316\u3068\u4f5c\u696d\u306e\u52b9\u7387\u5316\u304c\u56f3\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001CRM\u306e\u5c0e\u5165\u306b\u306f\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308b\u3046\u3048\u306b\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u64cd\u4f5c\u30de\u30cb\u30e5\u30a2\u30eb\u306e\u6574\u5099\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306a\u3069\u304c\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u3069\u306e\u3088\u3046\u306a\u76ee\u7684\u3067\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u305f\u3044\u306e\u304b\u3092\u660e\u78ba\u306b\u6c7a\u3081\u3066\u3001\u5c0e\u5165\u30b3\u30b9\u30c8\u306b\u898b\u5408\u3063\u305f\u52b9\u679c\u304c\u5f97\u3089\u308c\u308b\u304b\u3092\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/www.salesforce.com\/jp\/small-business\/starter\/\" target=\"_blank\" rel=\"noreferrer noopener\">Starter Suite<\/a>\u300d\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u305f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306e\u6700\u9069\u5316\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u6708\u984d3,000\u5186\u3067\u5229\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u4e88\u7b97\u3092\u6291\u3048\u306a\u304c\u3089\u52b9\u7387\u7684\u306a\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u73fe\u5728\u300130\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u5b9f\u65bd\u3057\u3066\u3044\u307e\u3059\u3002\u5206\u6790\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u30fb\u7ba1\u7406\u3057\u3066\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6700\u9069\u5316\u3055\u305b\u305f\u3044\u65b9\u306f\u305c\u3072\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.salesforce.com\/jp\/form\/signup\/freetrial-salesforce-starter\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\">\u25b6 Starter Suite \u306e30\u65e5\u9593\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306f\u3053\u3061\u3089<\/a><br><a href=\"https:\/\/www.salesforce.com\/jp\/form\/starter\/overview-demo\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\">\u25b6 Starter Suite \u306e2\u5206\u3067\u308f\u304b\u308b\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u306f\u3053\u3061\u3089<\/a><\/strong><\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>\u3010\uff12\u5206\u3067\u308f\u304b\u308b\u3011Starter Suite<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6a5f\u80fd\u30921\u3064\u306b\u307e\u3068\u3081\u305f\u3001\u624b\u8efd\u306b\u4f7f\u3048\u308bCRM\u3092\u30c7\u30e2\u52d5\u753b\u3067\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/starter\/overview-demo\/?d=blog-body-cta-banner2\">\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/starter-demoform-thumbnail.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/starter-demoform-thumbnail.png 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/starter-demoform-thumbnail.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/starter-demoform-thumbnail.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\">CRM\u3092\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276a436&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276a436\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img05.jpg?w=1000\" alt=\"\" class=\"wp-image-11008\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img05.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img05.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img05.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067CRM\u3092\u6d3b\u7528\u3059\u308b\u969b\u306f\u3001\u6b21\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u8003\u616e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One to One\u3092\u76ee\u6307\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b<\/li>\n\n\n\n<li>\u9867\u5ba2\u304c\u7d99\u7d9a\u7684\u306b\u8208\u5473\u3092\u6301\u3064\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u308b<\/li>\n\n\n\n<li>\u958b\u5c01\u7387\u3084\u30af\u30ea\u30c3\u30af\u7387\u3092\u610f\u8b58\u3057\u305f\u914d\u4fe1\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u3059\u308b<\/li>\n\n\n\n<li>\u307b\u304b\u306e\u30e1\u30fc\u30eb\u30bd\u30d5\u30c8\u3068\u9023\u643a\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p>\u4e0a\u8a18\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u306e\u6df1\u3044\u95a2\u4fc2\u3092\u69cb\u7bc9\u3067\u304d\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u3088\u308a\u3001\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u304a\u3051\u308bCRM\u6d3b\u7528\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-one-to-one\u3092\u76ee\u6307\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b\">One to One\u3092\u76ee\u6307\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b<\/h3>\n\n\n\n<p>One to One\uff08\u9867\u5ba2\u500b\u3005\u3068\u306e\u95a2\u4fc2\u6027\uff09\u3092\u76ee\u6307\u3059\u305f\u3081\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u30cb\u30fc\u30ba\u3092\u6c72\u307f\u53d6\u3063\u305f\u30e1\u30fc\u30eb\u914d\u4fe1\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>One to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\u3001\u8cfc\u8cb7\u50be\u5411\u304b\u3089\u30cb\u30fc\u30ba\u3092\u8aad\u307f\u53d6\u308a\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5bfe\u3057\u3066\u6700\u9069\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3046\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u624b\u6cd5\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5c5e\u6027\u3084\u884c\u52d5\u306b\u5408\u308f\u305b\u305f\u60c5\u5831\u63d0\u4f9b\u304c\u53ef\u80fd\u3068\u306a\u308b\u305f\u3081\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u3088\u308a\u6df1\u5316\u3055\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306a\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u95a2\u5fc3\u3001\u904e\u53bb\u306e\u8cfc\u8cb7\u5c65\u6b74\u3092\u3082\u3068\u306b\u3001\u305d\u308c\u305e\u308c\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u9069\u5207\u304b\u3064\u9b45\u529b\u7684\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5c4a\u3051\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/one-to-one-marketing\/\">One to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u5177\u4f53\u7684\u624b\u6cd5\u3068\u6210\u529f\u4e8b\u4f8b<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u9867\u5ba2\u304c\u7d99\u7d9a\u7684\u306b\u8208\u5473\u3092\u6301\u3064\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u308b\">\u9867\u5ba2\u304c\u7d99\u7d9a\u7684\u306b\u8208\u5473\u3092\u6301\u3064\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u308b<\/h3>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u9867\u5ba2\u306e\u672c\u5f53\u306b\u5fc5\u8981\u3068\u3059\u308b\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u3001\u8208\u5473\u3092\u6301\u3061\u7d9a\u3051\u3066\u3082\u3089\u3046\u3088\u3046\u306a\u30b7\u30ca\u30ea\u30aa\u306e\u4f5c\u6210\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u3067\u8ca9\u58f2\u3059\u308b\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u7d39\u4ecb\u3070\u304b\u308a\u306e\u30e1\u30fc\u30eb\u3067\u306f\u3001\u9867\u5ba2\u306e\u95a2\u5fc3\u3092\u5f15\u304d\u51fa\u305b\u306a\u3044\u3046\u3048\u306b\u3001\u958b\u5c01\u7387\u3084\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u52b9\u679c\u7684\u306a\u30e1\u30fc\u30eb\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u904e\u53bb\u306e\u8cfc\u5165\u5c65\u6b74\u306a\u3069\u3092\u8003\u616e\u3057\u305f\u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3084AI\u306e\u6d3b\u7528\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u305f\u30b7\u30ca\u30ea\u30aa\u4f5c\u6210\u304c\u81ea\u52d5\u5316\u3055\u308c\u3001\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u624b\u52a9\u3051\u3092\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u958b\u5c01\u7387\u3092\u610f\u8b58\u3057\u305f\u914d\u4fe1\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u3059\u308b\">\u958b\u5c01\u7387\u3092\u610f\u8b58\u3057\u305f\u914d\u4fe1\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u306b\u3059\u308b<\/h3>\n\n\n\n<p>CRM\u304b\u3089\u63d0\u4f9b\u3055\u308c\u308b\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u958b\u5c01\u7387\u306e\u9ad8\u307e\u308b\u914d\u4fe1\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3044\u3066\u958b\u5c01\u7387\u306f\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6210\u7d04\u306b\u3064\u306a\u304c\u308b\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u306e\u9001\u4fe1\u6642\u9593\u3084\u9001\u4fe1\u983b\u5ea6\u3092\u3088\u304f\u691c\u8a0e\u3057\u3001\u9867\u5ba2\u304c\u30e1\u30fc\u30eb\u3092\u958b\u5c01\u3059\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u898b\u6975\u3081\u3001\u6700\u9069\u306a\u914d\u4fe1\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u6c7a\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30a4\u30d9\u30f3\u30c8\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306a\u3069\u306e\u7279\u5225\u306a\u60c5\u5831\u3092\u542b\u3080\u30e1\u30fc\u30eb\u3082\u3001\u958b\u5c01\u7387\u3092\u9ad8\u3081\u308b\u91cd\u8981\u306a\u53d6\u308a\u7d44\u307f\u306e\u3072\u3068\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u307b\u304b\u306e\u30e1\u30fc\u30eb\u30bd\u30d5\u30c8\u3068\u9023\u643a\u3059\u308b\">\u307b\u304b\u306e\u30e1\u30fc\u30eb\u30bd\u30d5\u30c8\u3068\u9023\u643a\u3059\u308b<\/h3>\n\n\n\n<p>CRM\u306e\u9867\u5ba2\u60c5\u5831\u3068\u30e1\u30fc\u30eb\u30bd\u30d5\u30c8\u306e\u30c7\u30fc\u30bf\u3092\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u60c5\u5831\u306e\u540c\u671f\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u6700\u65b0\u306e\u60c5\u5831\u3092\u5171\u6709\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30bd\u30d5\u30c8\u3068\u306e\u9023\u643a\u306b\u3088\u308a\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u3084\u8cfc\u8cb7\u5c65\u6b74\u3092\u8e0f\u307e\u3048\u305f\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u304c\u5bb9\u6613\u306b\u306a\u308b\u305f\u3081\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u3063\u305f\u60c5\u5831\u306e\u6700\u9069\u5316\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/platform\/lightning\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein 1 Platform<\/a>\u300d\u3067\u306f\u3001Outlook\u3084Gmail\u3068\u306e\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\uff08\u7d71\u5408\u30fb\u9023\u643a\uff09\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5404\u30bd\u30d5\u30c8\u3067\u4f7f\u7528\u3059\u308b\u30e1\u30fc\u30eb\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u306e\u7d71\u5408\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u3078\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u4e00\u8cab\u6027\u3092\u4fdd\u3061\u3064\u3064\u3001\u4f5c\u696d\u306e\u52b9\u7387\u5316\u3082\u56f3\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u25b6<a href=\"https:\/\/www.salesforce.com\/jp\/products\/platform\/lightning\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u300cEinstein 1 Platform\u300d\u306e\u6a5f\u80fd\u306f\u3053\u3061\u3089<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u4ef6\u540d-\u3068-\u5dee\u51fa\u4eba\u540d-\u3067\u958b\u5c01\u3092\u4fc3\u3059\">\u300c\u4ef6\u540d\u300d\u3068\u300c\u5dee\u51fa\u4eba\u540d\u300d\u3067\u958b\u5c01\u3092\u4fc3\u3059 <\/h3>\n\n\n\n<p>\u3069\u3093\u306a\u306b\u826f\u3044\u5185\u5bb9\u3067\u3082\u3001\u30e1\u30fc\u30eb\u304c\u958b\u5c01\u3055\u308c\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u4ef6\u540d\u306b\u306f\u300c\u3007\u3007\u682a\u5f0f\u4f1a\u793e\u69d8\u3078\u300d\u300c\u25b3\u25b3\u69d8\u306b\u304a\u3059\u3059\u3081\u306e\u8cc7\u6599\u300d\u306e\u3088\u3046\u306b\u3001\u9867\u5ba2\u306e\u540d\u524d\u3084\u4f1a\u793e\u540d\u3092\u5165\u308c\u308b\u3068\u3001\u81ea\u5206\u3054\u3068\u3068\u3057\u3066\u6349\u3048\u3089\u308c\u3084\u3059\u304f\u306a\u308a\u3001\u958b\u5c01\u7387\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u5dee\u51fa\u4eba\u540d\u3092\u4f1a\u793e\u540d\u3060\u3051\u3067\u306a\u304f\u300c\u682a\u5f0f\u4f1a\u793e\u3007\u3007 \u7530\u4e2d\u592a\u90ce\u300d\u306e\u3088\u3046\u306b\u62c5\u5f53\u8005\u540d\u3092\u4f75\u8a18\u3059\u308b\u3053\u3068\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u52b9\u679c\u6e2c\u5b9a\u3092\u884c\u3044-pdca\u3092\u56de\u3059\">\u52b9\u679c\u6e2c\u5b9a\u3092\u884c\u3044\u3001PDCA\u3092\u56de\u3059 <\/h3>\n\n\n\n<p>\u30e1\u30fc\u30eb\u306f\u914d\u4fe1\u3057\u3066\u7d42\u308f\u308a\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u958b\u5c01\u7387\u3084\u30af\u30ea\u30c3\u30af\u7387\u3001\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306a\u3069\u306eKPI\u3092\u5fc5\u305a\u6e2c\u5b9a\u3057\u3001\u7d50\u679c\u3092\u5206\u6790\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u300cA\u3068B\u306e\u4ef6\u540d\u3067\u306f\u3069\u3061\u3089\u306e\u958b\u5c01\u7387\u304c\u9ad8\u3044\u304b\uff08A\/B\u30c6\u30b9\u30c8\uff09\u300d\u3001\u300c\u3069\u306e\u30bb\u30b0\u30e1\u30f3\u30c8\u304b\u3089\u306e\u53cd\u5fdc\u304c\u826f\u304b\u3063\u305f\u304b\u300d\u306a\u3069\u3092\u691c\u8a3c\u3057\u3001\u6b21\u306e\u65bd\u7b56\u306b\u6d3b\u304b\u3059PDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3059\u3053\u3068\u304c\u6210\u529f\u3078\u306e\u8fd1\u9053\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u30e2\u30d0\u30a4\u30eb\u3067\u306e\u898b\u3048\u65b9\u3092\u5fc5\u305a\u78ba\u8a8d\u3059\u308b\">\u30e2\u30d0\u30a4\u30eb\u3067\u306e\u898b\u3048\u65b9\u3092\u5fc5\u305a\u78ba\u8a8d\u3059\u308b <\/h3>\n\n\n\n<p>\u4eca\u3084\u591a\u304f\u306e\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30bd\u30f3\u304c\u3001PC\u3060\u3051\u3067\u306a\u304f\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3067\u3082\u30e1\u30fc\u30eb\u3092\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>PC\u3067\u306f\u7dba\u9e97\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u3066\u3082\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3067\u306f\u30ec\u30a4\u30a2\u30a6\u30c8\u304c\u5d29\u308c\u3066\u8aad\u307f\u306b\u304f\u3044\u3001\u3068\u3044\u3046\u3053\u3068\u304c\u306a\u3044\u3088\u3046\u306b\u3001\u5fc5\u305a\u30e2\u30d0\u30a4\u30eb\u3067\u306e\u8868\u793a\u30c6\u30b9\u30c8\u3092\u884c\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p><strong>\u3010\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3011<\/strong><br>&gt; <a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-integration\/\">\u30a4\u30f3\u30c6\u30b0\u30ec\u30fc\u30b7\u30e7\u30f3\u3068\u306f\uff1f\u8a00\u8449\u306e\u610f\u5473\u3084\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4f01\u696d\u4e8b\u4f8b\">CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u4f01\u696d\u4e8b\u4f8b<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276c43f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276c43f\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img06.jpg?w=1000\" alt=\"\" class=\"wp-image-11009\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img06.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img06.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img06.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img06.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306bCRM\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u884c\u52d5\u304c\u3069\u306e\u3088\u3046\u306b\u5909\u5316\u3057\u3066\u3044\u304f\u306e\u304b\u3001\u5b9f\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002\u81ea\u793e\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5f37\u5316\u3055\u305b\u308b\u969b\u306e\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u4e8b\u4f8b1-\u30e1\u30fc\u30eb\u306e\u597d\u611f\u5ea6\u3092\u5206\u6790\u3057\u305f\u914d\u4fe1\u3067\u958b\u5c01\u7387\u304c\u5411\u4e0a\">\u4e8b\u4f8b1\uff1a\u30e1\u30fc\u30eb\u306e\u597d\u611f\u5ea6\u3092\u5206\u6790\u3057\u305f\u914d\u4fe1\u3067\u958b\u5c01\u7387\u304c\u5411\u4e0a<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276d07a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276d07a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"624\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative01.jpeg?w=1000\" alt=\"\" class=\"wp-image-11002\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative01.jpeg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative01.jpeg?w=300&amp;h=187 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative01.jpeg?w=768&amp;h=479 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative01.jpeg?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<p>\u4f1a\u793e\u540d\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/jal\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u65e5\u672c\u822a\u7a7a\u682a\u5f0f\u4f1a\u793e\uff08JAL\uff09<\/a><br>\u4e8b\u696d\u5185\u5bb9\uff1a\u822a\u7a7a\u904b\u9001\u4e8b\u696d<\/p>\n\n\n\n<p>JAL\u3067\u306f\u5404\u90e8\u7f72\u3067\u7ba1\u7406\u3057\u3066\u3044\u305f\u9867\u5ba2\u60c5\u5831\u3092CRM\u3067\u5168\u793e\u7684\u306b\u7d71\u5408\u3057\u3001\u305d\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u306e\u30bf\u30fc\u30b2\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud<\/a>\u300d\u3092\u5c0e\u5165\u3057\u3066\u3001\u3088\u304f\u8aad\u307e\u308c\u305f\u30e1\u30fc\u30eb\uff08\u597d\u611f\u5ea6\u306e\u9ad8\u3044\u30e1\u30fc\u30eb\uff09\u306b\u30e9\u30f3\u30af\u4ed8\u3051\u3092\u884c\u3044\u3001\u914d\u4fe1\u983b\u5ea6\u3092\u9ad8\u3081\u308b\u4ed5\u7d44\u307f\u3092\u69cb\u7bc9\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u5c0e\u5165\u306b\u3088\u3063\u3066\u3001\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u7387\u304c4\u301c5\uff05\u30a2\u30c3\u30d7\u3057\u3001\u30af\u30ea\u30c3\u30af\u7387\u30820.1\u301c0.2\uff05\u5411\u4e0a\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u914d\u4fe1\u5f8c\u306e\u7d50\u679c\u304c\u5373\u5ea7\u306b\u308f\u304b\u308b\u305f\u3081\u3001\u5f93\u696d\u54e1\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3082\u5411\u4e0a\u3057\u3001\u6539\u5584\u306b\u5bfe\u3057\u3066\u3082\u7a4d\u6975\u7684\u306b\u53d6\u308a\u7d44\u3080\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u4e8b\u4f8b2-\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u3088\u308a\u58f2\u4e0a\u304c\u30a2\u30c3\u30d7\">\u4e8b\u4f8b2\uff1a\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u306e\u30e1\u30fc\u30eb\u914d\u4fe1\u306b\u3088\u308a\u58f2\u4e0a\u304c\u30a2\u30c3\u30d7<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276e43e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276e43e\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"680\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative02.jpeg?w=1000\" alt=\"\" class=\"wp-image-11003\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative02.jpeg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative02.jpeg?w=300&amp;h=204 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative02.jpeg?w=768&amp;h=522 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-creative02.jpeg?w=150&amp;h=102 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n\n<p>\u4f1a\u793e\u540d\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/customer-success-stories\/nttplala\/\" target=\"_blank\" rel=\"noreferrer noopener\">\uff08\u65e7\uff09\u682a\u5f0f\u4f1a\u793eNTT\u3077\u3089\u3089<\/a>\uff08\u73fe\u30fb\u682a\u5f0f\u4f1a\u793eNTT\u30c9\u30b3\u30e2\uff09<br>\u4e8b\u696d\u5185\u5bb9\uff1a\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u63a5\u7d9a\u30b5\u30fc\u30d3\u30b9\u7b49<\/p>\n\n\n\n<p>NTT\u3077\u3089\u3089\u306f\u3001\u30e1\u30fc\u30eb\u306e\u958b\u5c01\u7387\u3084\u30af\u30ea\u30c3\u30af\u7387\u306e\u6539\u5584\u3092\u76ee\u6307\u3057\u3001One to One\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304c\u53ef\u80fd\u306aCRM\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u540c\u793e\u3067\u306f\u3001Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/products\/marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud<\/a>\u300d\u3092\u5c0e\u5165\u3057\u3001\u9867\u5ba2\u306e\u30b5\u30fc\u30d3\u30b9\u95b2\u89a7\u5c65\u6b74\u3092\u3082\u3068\u306b\u6b21\u306e\u3088\u3046\u306a\u30e1\u30fc\u30eb\u30b7\u30ca\u30ea\u30aa\u3092\u4f5c\u6210\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u6700\u9069\u306a\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6848\u5185<\/li>\n\n\n\n<li>\u8cfc\u5165\u91d1\u984d\u306b\u5fdc\u3058\u305f\u7279\u5225\u30af\u30fc\u30dd\u30f3\u306e\u9001\u4ed8<\/li>\n\n\n\n<li>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u53c2\u52a0\u6761\u4ef6\u304c\u30af\u30ea\u30a2\u76ee\u524d\u306e\u9867\u5ba2\u3078\u306e\u304a\u77e5\u3089\u305b<\/li>\n<\/ul>\n\n\n\n<p>\u4ee5\u4e0a\u306e\u65bd\u7b56\u306b\u3088\u3063\u3066\u3001\u30e1\u30fc\u30eb\u958b\u5c01\u7387\u304c\u5e73\u574719%\u304b\u308960%\u307e\u3067\u5411\u4e0a\u3057\u3001\u30e1\u30fc\u30eb\u7d4c\u7531\u3067\u306e\u58f2\u4e0a\u304c5\u5e74\u306712.5\u500d\u306b\u307e\u3067\u6025\u5897\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6df1\u3081\u3088\u3046\">CRM\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u6df1\u3081\u3088\u3046<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7a7276f6e2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7a7276f6e2\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img07.jpg?w=1000\" alt=\"\" class=\"wp-image-11010\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img07.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img07.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img07.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/jp-crm-mail-marketing-img07.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u304c\u5fc5\u8981\u3068\u3057\u306a\u3044\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u958b\u5c01\u7387\u306e\u4f4e\u4e0b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u3078\u306e\u4fe1\u7528\u4f4e\u4e0b\u306b\u3082\u3064\u306a\u304c\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u6700\u9069\u306a\u60c5\u5831\u3092\u5c4a\u3051\u308b\u305f\u3081\u306b\u306f\u3001CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u3001\u8cfc\u8cb7\u5c65\u6b74\u306b\u3082\u3068\u3065\u3044\u305f\u60c5\u5831\u63d0\u4f9b\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u81ea\u793e\u306e\u58f2\u4e0a\u3092\u62e1\u5927\u3055\u305b\u308b\u305f\u3081\u306b\u3001CRM\u3092\u6d3b\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3063\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n\n\n\n<p>Salesforce\u3067\u306f\u300c<a 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