{"id":11395,"date":"2024-05-13T11:56:31","date_gmt":"2024-05-13T02:56:31","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11395"},"modified":"2024-05-13T11:56:31","modified_gmt":"2024-05-13T02:56:31","slug":"jp-ai-crm","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-ai-crm\/","title":{"rendered":"AI\u3092\u6d3b\u7528\u3057\u305fCRM\u3068\u306f\uff1f\u5f93\u6765\u578b\u3068\u306e\u9055\u3044\u3084\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>AI\u642d\u8f09\u578b\u306eCRM\u306f\u81a8\u5927\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u4eba\u9593\u3092\u8d85\u3048\u305f\u30b9\u30d4\u30fc\u30c9\u611f\u3067\u5206\u6790\u3084\u4e88\u6e2c\u3092\u884c\u3048\u307e\u3059\u3002\u5f93\u6765\u3088\u308a\u3082\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3084\u65bd\u7b56\u306ePDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u305b\u308b\u3088\u3046\u306b\u306a\u308b\u305f\u3081\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u306b\u3088\u3063\u3066\u5927\u5e45\u306b\u696d\u52d9\u52b9\u7387\u304c\u30a2\u30c3\u30d7\u3059\u308b\u4e00\u65b9\u3001AI\u306e\u4e88\u6e2c\u3084\u5206\u6790\u306b\u983c\u308a\u304d\u3063\u3066\u3088\u3044\u3082\u306e\u304b\u3068\u4e0d\u5b89\u306a\u4eba\u3082\u3044\u308b\u306f\u305a\u3067\u3059\u3002AI\u642d\u8f09\u578b\u306eCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u30ea\u30b9\u30af\u3092\u7406\u89e3\u3057\u305f\u3046\u3048\u3067\u3001\u4eba\u9593\u306e\u88dc\u52a9\u3092\u76ee\u7684\u3068\u3057\u81ea\u793e\u306b\u5408\u3063\u305f\u88fd\u54c1\u3092\u9078\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305fCRM\u306e\u6a5f\u80fd\u3068\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u30ea\u30b9\u30af\u306b\u3064\u3044\u3066\u3082\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u3001\u7406\u89e3\u3092\u6df1\u3081\u305f\u3046\u3048\u3067\u9069\u5207\u306aCRM\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>CRM\u521d\u5fc3\u8005\u5411\u3051\u30ac\u30a4\u30c9<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">CRM\u304c\u5fc5\u8981\u306a\u4f01\u696d\u306e\u7279\u5fb4\u3084\u30d3\u30b8\u30cd\u30b9\u306b\u5f79\u7acb\u3064\u7406\u7531\u3001CRM\u6226\u7565\u306e\u7acb\u3066\u65b9\u304b\u3089\u81ea\u793e\u306b\u9069\u5207\u306aCRM\u306e\u898b\u6975\u3081\u65b9\u307e\u3067\u3001CRM\u3092\u6700\u5927\u9650\u6d3b\u7528\u3059\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u4f59\u3059\u3068\u3053\u308d\u306a\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/sales\/the-bigginers-guide-to-crm\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-ai\u304c\u642d\u8f09\u3055\u308c\u305fcrm\u3068\u5f93\u6765\u578b\u306e\u9055\u3044-\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5206\u6790-\u4e88\u6e2c\u304c\u53ef\u80fd\" data-level=\"2\">AI\u304c\u642d\u8f09\u3055\u308c\u305fCRM\u3068\u5f93\u6765\u578b\u306e\u9055\u3044\uff5c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5206\u6790\u30fb\u4e88\u6e2c\u304c\u53ef\u80fd<\/a><\/li><li><a href=\"#h-ai\u642d\u8f09\u578bcrm\u306b\u3088\u304f\u3042\u308b\u6a5f\u80fd\" data-level=\"2\">AI\u642d\u8f09\u578bCRM\u306b\u3088\u304f\u3042\u308b\u6a5f\u80fd<\/a><\/li><li><a href=\"#h-ai\u642d\u8f09\u578b\u306ecrm\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8\" data-level=\"2\">AI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#h-ai\u642d\u8f09\u578bcrm\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\" data-level=\"2\">AI\u642d\u8f09\u578bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/li><li><a href=\"#h-crm\u306b\u304a\u3051\u308bai\u6d3b\u7528\u306e\u30ea\u30b9\u30af\" data-level=\"2\">CRM\u306b\u304a\u3051\u308bAI\u6d3b\u7528\u306e\u30ea\u30b9\u30af<\/a><\/li><li><a href=\"#h-ai\u642d\u8f09\u578b\u306ecrm\u3092\u6d3b\u7528\u3057\u305f\u4e8b\u4f8b\" data-level=\"2\">AI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3057\u305f\u4e8b\u4f8b<\/a><\/li><li><a href=\"#h-\u307e\u3068\u3081-ai\u642d\u8f09\u578b\u306ecrm\u3092\u6d3b\u7528\u3057\u3066\u3088\u308a\u52b9\u7387\u7684\u306b\u4e8b\u696d\u3092\u6210\u9577\u3055\u305b\u3088\u3046\" data-level=\"2\">\u307e\u3068\u3081\uff1aAI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3057\u3066\u3088\u308a\u52b9\u7387\u7684\u306b\u4e8b\u696d\u3092\u6210\u9577\u3055\u305b\u3088\u3046<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u304c\u642d\u8f09\u3055\u308c\u305fcrm\u3068\u5f93\u6765\u578b\u306e\u9055\u3044-\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5206\u6790-\u4e88\u6e2c\u304c\u53ef\u80fd\">AI\u304c\u642d\u8f09\u3055\u308c\u305fCRM\u3068\u5f93\u6765\u578b\u306e\u9055\u3044\uff5c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u5206\u6790\u30fb\u4e88\u6e2c\u304c\u53ef\u80fd<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a77543d28&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a77543d28\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img01.jpg?w=1000\" alt=\"\" class=\"wp-image-11402\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img01.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img01.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img01.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img01.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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class=\"layout-seven wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u3082\u3057\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306bSalesforce\u306eAI\u3092\u7d44\u307f\u8fbc\u3093\u3060\u3089<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Salesforce\u306eAI\u3001Einstein\u3092\u6d3b\u7528\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u6700\u9069\u5316\u3092\u5b9f\u73fe\u3002\u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790\u304b\u3089\u30a2\u30af\u30b7\u30e7\u30f3\u81ea\u52d5\u5316\u307e\u3067\u306e\u30c7\u30e2\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/platform\/salesforce-ai-for-b2b-and-b2c\/?d=blog-body-cta-banner2\">\u7121\u6599\u3067\u52d5\u753b\u3092\u8996\u8074\u3059\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-seven.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-seven.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u3068\u306f\uff5c\u90e8\u9580\u3092\u307e\u305f\u3044\u3067\u5168\u793e\u3067\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u30b7\u30b9\u30c6\u30e0<\/h3>\n\n\n\n<p>\u9867\u5ba2\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u610f\u5473\u3059\u308bCRM\uff08Customer Relationship Management\uff09\u306f\u3001\u9867\u5ba2\u306e\u8cfc\u8cb7\u30fb\u884c\u52d5\u30c7\u30fc\u30bf\u3084Web\u306e\u95b2\u89a7\u5c65\u6b74\u306a\u3069\u3042\u3089\u3086\u308b\u9867\u5ba2\u60c5\u5831\u3092\u96c6\u7d04\u3057\u3001\u4e00\u5143\u7ba1\u7406\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u90e8\u9580\u3054\u3068\u306b\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3057\u3066\u3044\u308b\u3068\u3001\u793e\u5185\u306e\u60c5\u5831\u5171\u6709\u306b\u30bf\u30a4\u30e0\u30e9\u30b0\u304c\u751f\u3058\u3001\u305b\u3063\u304b\u304f\u306e\u9867\u5ba2\u7372\u5f97\u6a5f\u4f1a\u3092\u9003\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/pdf\/connected-customer\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u304c2023\u5e74\u306b\u5b9f\u65bd\u3057\u305f\u8abf\u67fb<\/a>\u304b\u3089\u3001\u4ee5\u4e0b\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u304c\u308f\u304b\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>78\uff05\u306e\u9867\u5ba2\u304c\u90e8\u7f72\u3092\u8d85\u3048\u305f\u4e00\u8cab\u3057\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u671f\u5f85\u3057\u3066\u3044\u308b<\/li>\n\n\n\n<li>68\uff05\u306e\u9867\u5ba2\u304c\u904e\u53bb\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u8e0f\u307e\u3048\u3066\u81ea\u5206\u306b\u5408\u3063\u305f\u5bfe\u5fdc\u3092\u3057\u3066\u6b32\u3057\u3044\u3068\u671b\u3093\u3067\u3044\u308b<\/li>\n<\/ul>\n\n\n\n<p>CRM\u306b\u3088\u3063\u3066\u90e8\u9580\u3092\u307e\u305f\u3044\u3067\u60c5\u5831\u5171\u6709\u3067\u304d\u308b\u3068\u3001\u4e00\u4eba\u3072\u3068\u308a\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3057\u306a\u304c\u3089\u3001\u8fc5\u901f\u304b\u3064\u6700\u9069\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u6a5f\u80fd\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>> <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/crm\/what-is-crm\/\">CRM\u3068\u306f\uff1f\u6a5f\u80fd\u3084SFA\u3068\u306e\u9055\u3044\u3001\u30e1\u30ea\u30c3\u30c8\u30fb\u6d3b\u7528\u65b9\u6cd5\u307e\u3067<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI\u3068\u306f\uff5c\u4eba\u9593\u306e\u77e5\u899a\u3084\u77e5\u6027\u3092\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u3067\u518d\u73fe\u3059\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/h3>\n\n\n\n<p>AI\uff08Artificial Intelligence\uff09\u3068\u306f\u3001\u4eba\u9593\u306e\u77e5\u899a\u3084\u77e5\u6027\u3092\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u3067\u518d\u73fe\u3059\u308b\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u3059\u3002\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u304c\u81ea\u5206\u3067\u5b66\u7fd2\u3057\u3001\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u8003\u3048\u308b\u3068\u3044\u3063\u305f\u4eba\u9593\u306e\u3088\u3046\u306a\u884c\u52d5\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u4f5c\u3089\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u306f\u3053\u308c\u307e\u3067\u4eba\u9593\u306e\u6307\u793a\u306b\u3088\u3063\u3066\u52d5\u304b\u3055\u308c\u3066\u304d\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u767a\u9054\u306b\u3088\u3063\u3066\u3001\u30b3\u30f3\u30d4\u30e5\u30fc\u30bf\u81ea\u8eab\u304c\u81ea\u52d5\u3067\u5b66\u7fd2\u3059\u308b\u6a5f\u68b0\u5b66\u7fd2\u3084\u81a8\u5927\u306a\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u81ea\u5206\u3067\u8003\u3048\u308b\u6df1\u5c64\u5b66\u7fd2\u304c\u53ef\u80fd\u3068\u306a\u3063\u305f\u306e\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u7cbe\u5ea6\u306e\u9ad8\u3044\u5206\u6790\u30fb\u4e88\u6e2c\u306e\u305f\u3081\u306b\u306f\u3001\u8cea\u306e\u9ad8\u3044\u30c7\u30fc\u30bf\u304c\u5927\u91cf\u306b\u5fc5\u8981\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>ChatGPT\u306b\u3088\u3063\u3066\u8a71\u984c\u3068\u306a\u3063\u305f\u751f\u6210AI\u3082AI\u306e\u4e00\u7a2e\u3067\u3059\u3002\u5f93\u6765\u306eAI\u3068\u751f\u6210AI\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>> <a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/business\/generative-ai\/\">\u751f\u6210AI\u3068\u5f93\u6765\u306eAI\u306e\u9055\u3044\u306f\u3001\u751f\u6210\u3059\u308b\u30c6\u30ad\u30b9\u30c8\u3084\u753b\u50cf\u306e\u5275\u9020\u6027\u306a\u3069\u306e\u6027\u80fd\u306e\u5dee<\/a><br>> <a href=\"https:\/\/www.salesforce.com\/jp\/form\/pdf\/ai-dekirukoto\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\">\u7121\u6599\u304a\u5f79\u7acb\u3061\u8cc7\u6599\u3010AI\uff08\u4eba\u5de5\u77e5\u80fd\uff09 \u306b\u3067\u304d\u308b\u3053\u3068 \u2015 \u306f\u3058\u3081\u3066\u306eSalesforce Einstein\u3011\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3059\u308b<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u642d\u8f09\u578bcrm\u306b\u3088\u304f\u3042\u308b\u6a5f\u80fd\">AI\u642d\u8f09\u578bCRM\u306b\u3088\u304f\u3042\u308b\u6a5f\u80fd<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a7754535a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a7754535a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img02.jpg?w=1000\" alt=\"\" class=\"wp-image-11403\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img02.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img02.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img02.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u88fd\u54c1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u304c\u3001AI\u642d\u8f09\u578bCRM\u306b\u3088\u304f\u3042\u308b\u6a5f\u80fd\u306f\u3001\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u58f2\u4e0a\u4e88\u6e2c\u306e\u7ba1\u7406<\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u95a2\u9023\u60c5\u5831\u3092Web\u304b\u3089\u81ea\u52d5\u53ce\u96c6<\/li>\n\n\n\n<li>CRM\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3057\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u306b\u3088\u308b\u30e1\u30fc\u30eb\u306e\u81ea\u52d5\u751f\u6210<\/li>\n\n\n\n<li>\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u8a18\u9332\u3084\u30ec\u30dd\u30fc\u30c8\u306e\u81ea\u52d5\u751f\u6210<\/li>\n\n\n\n<li>\u6848\u4ef6\u306e\u512a\u5148\u5ea6\u306e\u5206\u6790<\/li>\n<\/ul>\n\n\n\n<p>AI\u642d\u8f09\u578bCRM\u306e\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u81ea\u793e\u306e\u696d\u52d9\u304c\u3069\u306e\u3088\u3046\u306b\u52b9\u7387\u5316\u3067\u304d\u308b\u304b\u628a\u63e1\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u304a\u8aad\u307f\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u58f2\u4e0a\u4e88\u6e2c\u306e\u7ba1\u7406<\/h3>\n\n\n\n<p>AI\u642d\u8f09\u578b\u306eCRM\u306f\u3001\u53d6\u5f15\u5c65\u6b74\u3084\u58f2\u4e0a\u5b9f\u7e3e\u3092\u3082\u3068\u306b\u7cbe\u5ea6\u306e\u9ad8\u3044\u58f2\u4e0a\u4e88\u6e2c\u3084\u9700\u8981\u4e88\u6e2c\u3092\u7acb\u3066\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u5168\u793e\u306e\u5358\u7d14\u306a\u58f2\u4e0a\u4e88\u6e2c\u3060\u3051\u3067\u306a\u304f\u3001\u500b\u4eba\u3084\u30c1\u30fc\u30e0\u306e\u5b9f\u7e3e\u306b\u3082\u3068\u3065\u304f\u58f2\u4e0a\u4e88\u6e2c\u3084\u8cfc\u8cb7\u306b\u81f3\u308b\u30d7\u30ed\u30bb\u30b9\u3054\u3068\u306e\u6570\u5024\u4e88\u6e2c\u306a\u3069\u3082\u660e\u3089\u304b\u306b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7cbe\u5ea6\u306e\u9ad8\u3044\u58f2\u4e0a\u4e88\u6e2c\u3084\u9700\u8981\u4e88\u6e2c\u306b\u3042\u308f\u305b\u3066\u55b6\u696d\u76ee\u6a19\u3092\u7acb\u3066\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u90e8\u9580\u5168\u4f53\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u5411\u4e0a\u3092\u76ee\u6307\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u306e\u95a2\u9023\u60c5\u5831\u3092Web\u304b\u3089\u81ea\u52d5\u53ce\u96c6<\/h3>\n\n\n\n<p>\u751f\u6210AI\u3092\u642d\u8f09\u3057\u3066\u3044\u308bCRM\u306b\u306f\u3001\u9867\u5ba2\u306e\u95a2\u9023\u60c5\u5831\u3092Web\u304b\u3089\u81ea\u52d5\u3067\u53ce\u96c6\u3059\u308b\u6a5f\u80fd\u3092\u6709\u3059\u308b\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306b\u3064\u3044\u3066\u77e5\u308a\u305f\u3044\u3068\u304d\u3001\u81ea\u5206\u3067\u30ea\u30b5\u30fc\u30c1\u3059\u308b\u6642\u9593\u3092\u524a\u6e1b\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>BtoB\u30b5\u30fc\u30d3\u30b9\u3084\u5546\u54c1\u3092\u6271\u3063\u3066\u3044\u308b\u5834\u5408\u3001\u30ea\u30b5\u30fc\u30c1\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3088\u3063\u3066\u9867\u5ba2\u3068\u306e\u3084\u308a\u3068\u308a\u306b\u6ce8\u529b\u3067\u304d\u308b\u30ea\u30bd\u30fc\u30b9\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">CRM\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30fc\u30eb\u306e\u81ea\u52d5\u751f\u6210<\/h3>\n\n\n\n<p>\u751f\u6210AI\u3092\u642d\u8f09\u3057\u3066\u3044\u308bCRM\u306e\u5834\u5408\u3001\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3092\u81ea\u52d5\u7684\u306b\u4f5c\u6210\u3067\u304d\u307e\u3059\u3002\u898b\u8fbc\u307f\u5ba2\u306b\u30de\u30c3\u30c1\u3057\u305f\u55b6\u696d\u30e1\u30fc\u30eb\u306e\u4f5c\u6210\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u305f\u3081\u3001\u696d\u52d9\u52b9\u7387\u5316\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u81ea\u8eab\u306e\u540d\u524d\u3084\u5951\u7d04\u72b6\u6cc1\u306a\u3069\u3001\u500b\u3005\u4eba\u306b\u5373\u3057\u305f\u6587\u9762\u3067\u55b6\u696d\u30e1\u30fc\u30eb\u3092\u9001\u308b\u3053\u3068\u3067\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u5370\u8c61\u306b\u6b8b\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u52b9\u679c\u7684\u306a\u55b6\u696d\u30e1\u30fc\u30eb\u3084\u30e1\u30fc\u30eb\u30de\u30ac\u30b8\u30f3\u3092\u9001\u4ed8\u3057\u305f\u3044\u5834\u5408\u306b\u6700\u9069\u3067\u3059\u3002<\/p>\n\n\n\n<h3 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 <a href=\"https:\/\/www.salesforce.com\/jp\/blog\/customer-analysis-techniqe\/\">\u9867\u5ba2\u5206<\/a><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/customer-analysis-techniqe\/\">\u6790\u306e7\u3064\u306e\u624b\u6cd5\u3068\u62bc\u3055\u3048\u3066\u304a\u304d\u305f\u3044\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u642d\u8f09\u578bcrm\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8\">AI\u642d\u8f09\u578bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a77548433&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a77548433\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img04.jpg?w=1000\" alt=\"\" class=\"wp-image-11397\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img04.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img04.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img04.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img04.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>AI\u642d\u8f09\u578bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u64cd\u4f5c\u6027\u306b\u554f\u984c\u306f\u306a\u3044\u304b<\/li>\n\n\n\n<li>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306f\u5341\u5206\u306b\u3055\u308c\u3066\u3044\u308b\u304b<\/li>\n\n\n\n<li>\u30b5\u30dd\u30fc\u30c8\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b<\/li>\n<\/ul>\n\n\n\n<p>AI\u642d\u8f09\u578bCRM\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3055\u308c\u3066\u3044\u308b\u65b9\u306f\u3001\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u304b<\/h3>\n\n\n\n<p>AI\u642d\u8f09\u578bCRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u76ee\u6a19\u3084\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3001\u78ba\u8a8d\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30e1\u30fc\u30eb\u3084\u55b6\u696d\u65e5\u5831\u306e\u4f5c\u6210\u696d\u52d9\u306b\u304b\u304b\u308b\u6642\u9593\u3068\u624b\u9593\u3092\u524a\u6e1b\u3057\u305f\u3044\u5834\u5408\u306f\u3001\u751f\u6210AI\u306b\u3088\u308b\u81ea\u52d5\u751f\u6210\u6a5f\u80fd\u304c\u5fc5\u8981\u3067\u3059\u3002CRM\u306b\u3069\u306e\u3088\u3046\u306a\u6a5f\u80fd\u3092\u6c42\u3081\u308b\u304b\u3092\u660e\u3089\u304b\u306b\u3057\u305f\u3046\u3048\u3067\u3001\u88fd\u54c1\u3092\u6bd4\u8f03\u691c\u8a0e\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u64cd\u4f5c\u6027\u306b\u554f\u984c\u306f\u306a\u3044\u304b<\/h3>\n\n\n\n<p>CRM\u306e\u64cd\u4f5c\u304c\u96e3\u3057\u3044\u3068\u3001\u304b\u3048\u3063\u3066\u4f5c\u696d\u306b\u6642\u9593\u304c\u304b\u304b\u3063\u3066\u3057\u307e\u3044\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u306b\u3064\u306a\u304c\u3089\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u696d\u52d9\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u3082\u64cd\u4f5c\u6027\u306b\u554f\u984c\u304c\u306a\u3044\u304b\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u30b7\u30b9\u30c6\u30e0\u306eUI\uff08\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\uff09\u304c\u76f4\u611f\u7684\u306b\u7406\u89e3\u3067\u304d\u308b\u3068\u3001\u64cd\u4f5c\u3057\u3084\u3059\u3044\u3068\u3044\u3048\u307e\u3059\u3002\u306f\u3058\u3081\u3066CRM\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u7814\u4fee\u3084\u4f34\u8d70\u578b\u652f\u63f4\u3068\u3044\u3063\u305f\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u306e\u5145\u5b9f\u5177\u5408\u3082\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306f\u5341\u5206\u306b\u3055\u308c\u3066\u3044\u308b\u304b<\/h3>\n\n\n\n<p>\u56fd\u5185\u3067\u306f\u500b\u4eba\u60c5\u5831\u4fdd\u8b77\u6cd5\u306b\u6e96\u62e0\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u305f\u3081\u3001\u9867\u5ba2\u60c5\u5831\u3092CRM\u306b\u5165\u529b\u3059\u308b\u969b\u306f\u5341\u5206\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u304c\u65bd\u3055\u308c\u3066\u3044\u308bCRM\u3092\u9078\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u304c\u5145\u5b9f\u3057\u3066\u3044\u308bCRM\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6a5f\u80fd\u304c\u5099\u308f\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4e0d\u6b63\u30a2\u30af\u30bb\u30b9\u306e\u9632\u6b62<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u306e\u6697\u53f7\u5316<\/li>\n\n\n\n<li>\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u306e\u5236\u5fa1<\/li>\n<\/ul>\n\n\n\n<p>\u306f\u3058\u3081\u3066CRM\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u306f\u3001\u9867\u5ba2\u60c5\u5831\u306e\u53d6\u308a\u6271\u3044\u306b\u3064\u3044\u3066\u3082\u6539\u3081\u3066\u7406\u89e3\u3092\u6df1\u3081\u3066\u304a\u304f\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b5\u30dd\u30fc\u30c8\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b<\/h3>\n\n\n\n<p>AI\u642d\u8f09\u578bCRM\u306e\u5c0e\u5165\u6642\u306f\u3001\u63d0\u4f9b\u5143\u306e\u30b5\u30dd\u30fc\u30c8\u5185\u5bb9\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u30c1\u30a7\u30c3\u30af\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u30b5\u30fc\u30d3\u30b9\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u304c\u5145\u5b9f\u3057\u3066\u3044\u308b\u3068\u3001AI\u642d\u8f09\u578bCRM\u3092\u5c0e\u5165\u5f8c\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u904b\u7528\u304c\u53ef\u80fd\u3067\u3059\u3002\u64cd\u4f5c\u65b9\u6cd5\u304c\u308f\u304b\u3089\u306a\u304f\u306a\u3063\u305f\u3068\u304d\u3084\u30c8\u30e9\u30d6\u30eb\u767a\u751f\u6642\u306b\u3001\u3059\u3050\u306b\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308bCRM\u3092\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>CRM\u521d\u5fc3\u8005\u5411\u3051\u30ac\u30a4\u30c9<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">CRM\u304c\u5fc5\u8981\u306a\u4f01\u696d\u306e\u7279\u5fb4\u3084\u30d3\u30b8\u30cd\u30b9\u306b\u5f79\u7acb\u3064\u7406\u7531\u3001CRM\u6226\u7565\u306e\u7acb\u3066\u65b9\u304b\u3089\u81ea\u793e\u306b\u9069\u5207\u306aCRM\u306e\u898b\u6975\u3081\u65b9\u307e\u3067\u3001CRM\u3092\u6700\u5927\u9650\u6d3b\u7528\u3059\u308b\u305f\u3081\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u4f59\u3059\u3068\u3053\u308d\u306a\u304f\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/sales\/the-bigginers-guide-to-crm\/?d=blog-body-cta-banner3\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/how-to-maximize-crm-productivity-img.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-crm\u306b\u304a\u3051\u308bai\u6d3b\u7528\u306e\u30ea\u30b9\u30af\">CRM\u306b\u304a\u3051\u308bAI\u6d3b\u7528\u306e\u30ea\u30b9\u30af<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a7754a368&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a7754a368\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img05.jpg?w=1000\" alt=\"\" class=\"wp-image-11398\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img05.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img05.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img05.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>AI\u306e\u6d3b\u7528\u306b\u306f\u30ea\u30b9\u30af\u304c\u4f34\u3046\u305f\u3081\u3001AI\u642d\u8f09\u578bCRM\u3092\u5229\u7528\u3059\u308b\u969b\u306f\u3001\u6cd5\u4ee4\u9075\u5b88\u306e\u59ff\u52e2\u3068CRM\u306e\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u5bfe\u7b56\u306b\u3064\u3044\u3066\u7406\u89e3\u3092\u6df1\u3081\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u306e\u642d\u8f09\u306b\u304b\u304b\u308f\u3089\u305a\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3092\u901a\u3058\u3066\u5229\u7528\u3059\u308bSaaS\u578b\u30b5\u30fc\u30d3\u30b9\u306e\u5834\u5408\u3001CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u306e\u6f0f\u3048\u3044\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002\u5b9f\u969b\u306b\u8a2d\u5b9a\u30df\u30b9\u306b\u3088\u308a\u3001CRM\u304b\u3089\u9867\u5ba2\u306e\u6c0f\u540d\u3084\u4f4f\u6240\u304c\u5916\u90e8\u304b\u3089\u95b2\u89a7\u3067\u304d\u308b\u72b6\u614b\u306b\u3042\u308a\u3001\u60c5\u5831\u304c\u6d41\u51fa\u3057\u3066\u3057\u307e\u3063\u305f\u4f8b\u3082\u3042\u308a\u307e\u3059\u3002\u60c5\u5831\u6f0f\u3048\u3044\u3092\u9632\u3050\u305f\u3081\u306b\u306f\u3001CRM\u306e\u6271\u3044\u3084\u8a2d\u5b9a\u65b9\u6cd5\u3092\u5341\u5206\u306b\u5b66\u3076\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u751f\u6210AI\u3092\u642d\u8f09\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001\u5b66\u7fd2\u3055\u305b\u308b\u30c7\u30fc\u30bf\u306b\u3088\u3063\u3066\u8457\u4f5c\u7269\u306e\u6a29\u5229\u4fb5\u5bb3\u30ea\u30b9\u30af\u304c\u751f\u3058\u308b\u3067\u3057\u3087\u3046\u3002\u9867\u5ba2\u60c5\u5831\u4ee5\u5916\u306e\u30c7\u30fc\u30bf\u306b\u3064\u3044\u3066\u5b66\u7fd2\u3055\u305b\u308b\u969b\u306f\u3001\u5341\u5206\u306b\u7559\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>AI\u306f\u4eba\u9593\u3092\u8d85\u3048\u305f\u901f\u5ea6\u3068\u7cbe\u5ea6\u3067\u5206\u6790\u3084\u63d0\u6848\u3092\u884c\u3063\u3066\u304f\u308c\u307e\u3059\u304c\u3001\u3059\u3079\u3066\u6b63\u78ba\u3067\u3042\u308b\u3068\u306f\u9650\u308a\u307e\u305b\u3093\u3002\u60c5\u5831\u306e\u8cea\u3068\u91cf\u306b\u3088\u3063\u3066\u306f\u3001\u9069\u5207\u306a\u5206\u6790\u304c\u3067\u304d\u306a\u3044\u305f\u3081\u3067\u3059\u3002AI\u306e\u63d0\u6848\u3092\u305d\u306e\u307e\u307e\u5229\u7528\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u4eba\u9593\u304c\u7cbe\u67fb\u30fb\u5224\u65ad\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u306e\u30ea\u30b9\u30af\u3092\u7406\u89e3\u3057\u6e96\u5099\u3092\u6574\u3048\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u5b89\u5168\u306b\u5229\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001\u751f\u6210AI\u306e\u30ea\u30b9\u30af\u306b\u3064\u3044\u3066\u3088\u308a\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>> <a href=\"https:\/\/www.salesforce.com\/jp\/blog\/what-is-generative-ai\/\">Salesforce\u306e\u30ea\u30fc\u30c0\u30fc\u304c\u8003\u3048\u308b\u751f\u6210AI\u306e\u4fa1\u5024<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u642d\u8f09\u578b\u306ecrm\u3092\u6d3b\u7528\u3057\u305f\u4e8b\u4f8b\">AI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3057\u305f\u4e8b\u4f8b<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a7754b44a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a7754b44a\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img06.jpg?w=1000\" alt=\"\" class=\"wp-image-11399\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img06.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img06.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img06.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img06.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>AI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3057\u305f\u4e8b\u4f8b\u30922\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u4e8b\u4f8b1.CRM\u3068AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u9023\u643a\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b<\/li>\n\n\n\n<li>\u4e8b\u4f8b2.AI\u306b\u3088\u308b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3067\u9867\u5ba2\u306b\u30d5\u30a3\u30c3\u30c8\u3057\u305f\u30ec\u30b7\u30d4\u3092\u63d0\u6848<\/li>\n<\/ul>\n\n\n\n<p>AI\u306b\u3088\u3063\u3066\u5b9f\u969b\u306e\u696d\u52d9\u304c\u3069\u308c\u3060\u3051\u5909\u5316\u3059\u308b\u304b\u304c\u308f\u304b\u308b\u306e\u3067\u3001\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e8b\u4f8b1.CRM\u3068AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u9023\u643a\u3067\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b<\/h3>\n\n\n\n<p>\u30c8\u30e9\u30d9\u30eb\u4e8b\u696d\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u4e8b\u696d\u3092\u5c55\u958b\u3059\u308bWILLER MARKETING\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u54c1\u8cea\u5411\u4e0a\u3092\u76ee\u6307\u3057CRM\u3092\u5c0e\u5165\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u9867\u5ba2\u60c5\u5831\u304c\u84c4\u7a4d\u3055\u308c\u305fCRM\u3068AI\u3092\u642d\u8f09\u3057\u305f\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5bfe\u5fdc\u6642\u9593\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u3084\u308a\u53d6\u308a\u306fCRM\u306b\u84c4\u7a4d\u3055\u308c\u308b\u305f\u3081\u3001\u9867\u5ba2\u306e\u751f\u306e\u58f0\u3092\u5b66\u7fd2\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u3053\u306e\u60c5\u5831\u3092VOC\u3068\u3057\u3066\u6d3b\u7528\u3057\u3001\u3088\u308a\u7cbe\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u5bfe\u5fdc\u3092\u8ffd\u7a76\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4e8b\u4f8b2.AI\u306b\u3088\u308b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3067\u9867\u5ba2\u306b\u30d5\u30a3\u30c3\u30c8\u3057\u305f\u30ec\u30b7\u30d4\u3092\u63d0\u6848<\/h3>\n\n\n\n<p>\u30a2\u30e1\u30ea\u30ab\u306e\u5927\u624b\u98df\u54c1\u4f1a\u793e\u3067\u3042\u308bGeneral Mills\u306f\u3001CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u81a8\u5927\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u3092AI\u304c\u5206\u6790\u3057\u3001\u9867\u5ba2\u3054\u3068\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ec\u30b7\u30d4\u3092\u63d0\u6848\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u9867\u5ba2\u306e\u597d\u307f\u306b\u30de\u30c3\u30c1\u3057\u305f\u98df\u54c1\u3084\u98df\u751f\u6d3b\u306a\u3069\u306e\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u751f\u6210AI\u306b\u3088\u308b\u81ea\u52d5\u30e1\u30fc\u30eb\u4f5c\u6210\u306b\u3088\u3063\u3066\u3001\u6570\u591a\u304f\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u305d\u308c\u305e\u308c\u306b\u30d5\u30a3\u30c3\u30c8\u3057\u305f\u30ec\u30b7\u30d4\u3084\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u9001\u4ed8\u3067\u304d\u308b\u306e\u3082\u5927\u304d\u306a\u9b45\u529b\u3067\u3059\u3002AI\u3092\u6d3b\u7528\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u30b5\u30a4\u30c8\u30e6\u30fc\u30b6\u30fc\u3092\u524d\u5e74\u6bd4170\uff05\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30923\u500d\u3068\u3044\u3046\u5927\u304d\u306a\u6210\u529f\u3092\u5c0e\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u307e\u3068\u3081-ai\u642d\u8f09\u578b\u306ecrm\u3092\u6d3b\u7528\u3057\u3066\u3088\u308a\u52b9\u7387\u7684\u306b\u4e8b\u696d\u3092\u6210\u9577\u3055\u305b\u3088\u3046\">\u307e\u3068\u3081\uff1aAI\u642d\u8f09\u578b\u306eCRM\u3092\u6d3b\u7528\u3057\u3066\u3088\u308a\u52b9\u7387\u7684\u306b\u4e8b\u696d\u3092\u6210\u9577\u3055\u305b\u3088\u3046<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d6a7754bfa9&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d6a7754bfa9\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img07.jpg?w=1000\" alt=\"\" class=\"wp-image-11400\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img07.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img07.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img07.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/jp-ai-crm-img07.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" 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href=\"https:\/\/www.salesforce.com\/jp\/products\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a>\u300d\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u578b\u306e\u7121\u6599\u5b66\u7fd2\u3084\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u304c\u63d0\u4f9b\u3059\u308b\u30ac\u30a4\u30c0\u30f3\u30b9\u300124\u6642\u9593365\u65e5\u5bfe\u5fdc\u306e\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/services\/success-plans\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5145\u5b9f\u3057\u305f\u30b5\u30dd\u30fc\u30c8<\/a>\u3092\u53d7\u3051\u3089\u308c\u307e\u3059\u3002AI\u3084\u751f\u6210AI\u306b\u3088\u308b\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u304a\u8003\u3048\u306e\u5834\u5408\u306f\u3001\u305c\u3072\u4e00\u5ea6\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/company\/contact-us\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u25b6 \u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n<p>\u307e\u305f\u300130\u65e5\u9593\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3082\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u5c0e\u5165\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u65b9\u306f\u305c\u3072\u304a\u8a66\u3057\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/form\/signup\/freetrial-sales-pe\/?d=blog-body-cta-text\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u25b6 Sales Cloud 30\u65e5\u9593\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n\n\n\n<div class=\"layout-three wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">CRM\u306a\u3089 Salesforce<br>\u88fd\u54c1\u30c7\u30e2\u52d5\u753b<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u3053\u306e\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u3067\u306f\u3001\u55b6\u696d\u306e\u53d7\u6ce8\u7387\u5411\u4e0a\u3084\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3060\u3051\u3067\u306a\u304f\u3001\u696d\u52d9\u306e\u81ea\u52d5\u5316\u3084\u30d3\u30b8\u30cd\u30b9\u306e\u30c7\u30fc\u30bf\u5206\u6790\u3092\u53ef\u80fd\u306b\u3059\u308b\u4e16\u754c No.1 CRM\u3092\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/demo\/crm-salesforce-demos\/?d=blog-body-cta-banner4\">\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-three.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-three.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308bCRM\u306bAI\u3092\u53d6\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u304b\u3064\u52b9\u7387\u7684\u306b\u4e8b\u696d\u306e\u6210\u9577\u3092\u4fc3\u3059\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305fCRM\u306e\u6a5f\u80fd\u3068\u5f93\u6765\u578b\u3068\u306e\u9055\u3044\u3001\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb5\u9078\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":53,"featured_media":11401,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"ce5e3acc076944e2908f5a19af4dfc6c","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[15,234],"sf_content_type":[],"blog":[639,647],"coauthors":[2],"class_list":["post-11395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-ai","sf_topic-crm","blog-ai","blog-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI\u3092\u6d3b\u7528\u3057\u305fCRM\u3068\u306f\uff1f\u5f93\u6765\u578b\u3068\u306e\u9055\u3044\u3084\u5c0e\u5165\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac - Salesforce\u30d6\u30ed\u30b0<\/title>\n<meta name=\"description\" content=\"\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308bCRM\u306bAI\u3092\u53d6\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u304b\u3064\u52b9\u7387\u7684\u306b\u4e8b\u696d\u306e\u6210\u9577\u3092\u4fc3\u3059\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305fCRM\u306e\u6a5f\u80fd\u3068\u5f93\u6765\u578b\u3068\u306e\u9055\u3044\u3001\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb5\u9078\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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