{"id":11696,"date":"2024-05-22T10:29:21","date_gmt":"2024-05-22T01:29:21","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11696"},"modified":"2025-08-26T17:44:13","modified_gmt":"2025-08-26T08:44:13","slug":"business-support-systems-for-telecommunications","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/business-support-systems-for-telecommunications\/","title":{"rendered":"\u901a\u4fe1\u696d\u306e\u55b6\u696d\u306fAI\u3068\u7d71\u5408\u3055\u308c\u305f\u30c7\u30fc\u30bf\u57fa\u76e4\u3067\u3053\u3046\u5909\u308f\u308b"},"content":{"rendered":"\n<p>\u901a\u4fe1\u696d\u754c\u306f\u5927\u304d\u306a\u30d7\u30ec\u30c3\u30b7\u30e3\u30fc\u306b\u3055\u3089\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u305310\u5e74\u3067\u5f93\u6765\u306e\u53ce\u76ca\u306e\u67f1\u3068\u306a\u308b\u30d3\u30b8\u30cd\u30b9\u306f\u8870\u9000\u3057\u3001\u65b0\u305f\u306a\u6210\u9577\u6a5f\u4f1a\u306f\u307e\u3060\u73fe\u308c\u3066\u3044\u306a\u3044\u3068\u8a00\u3063\u3066\u3082\u904e\u8a00\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4eca\u3001\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u3001\u53ce\u76ca\u6027\u3092\u9ad8\u3081\u308b\u65b0\u305f\u306a\u6210\u9577\u6226\u7565\u3092\u63a8\u9032\u3057\u3066\u3044\u308b\u6700\u4e2d\u3067\u3059\u304c\u3001\u305d\u306e\u30ab\u30ae\u3068\u3057\u3066\u30d3\u30b8\u30cd\u30b9\u30b5\u30dd\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\uff08BSS\uff09\u306b\u7d44\u307f\u8fbc\u307e\u308c\u305fAI\u306b\u6ce8\u76ee\u304c\u96c6\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u696d\u754c\u306e\u30ea\u30fc\u30c0\u30fc\u305f\u3061\u306fAI\u306e\u53ef\u80fd\u6027\u3092\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u5168\u304f\u65b0\u3057\u3044\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u3088\u308a\u6df1\u3044\u9867\u5ba2\u30a4\u30f3\u30b5\u30a4\u30c8\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u751f\u6210\u306a\u3069\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-ai\u3092\u6d3b\u7528\u3057\u305f\u901a\u4fe1\u55b6\u696d\u306f\u30c7\u30fc\u30bf\u304b\u3089\u59cb\u307e\u308b\" data-level=\"2\">AI\u3092\u6d3b\u7528\u3057\u305f\u901a\u4fe1\u55b6\u696d\u306f\u30c7\u30fc\u30bf\u304b\u3089\u59cb\u307e\u308b<\/a><\/li><li><a href=\"#h-bss\u3068\u306f\u4f55\u304b\" data-level=\"2\">BSS\u3068\u306f\u4f55\u304b<\/a><\/li><li><a href=\"#h-bss\u306e\u7d71\u5408\u304c\u58f2\u4e0a\u3092\u52a0\u901f\u3059\u308b\" data-level=\"2\">BSS\u306e\u7d71\u5408\u304c\u58f2\u4e0a\u3092\u52a0\u901f\u3059\u308b<\/a><ul><li><a href=\"#h-\u7d44\u307f\u8fbc\u307e\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3067\u55b6\u696d\u52b9\u7387\u3092\u5411\u4e0a\" data-level=\"3\">\u7d44\u307f\u8fbc\u307e\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3067\u55b6\u696d\u52b9\u7387\u3092\u5411\u4e0a<\/a><\/li><li><a href=\"#h-\u81ea\u52d5\u5316-\u7c21\u7565\u5316-\u305d\u3057\u3066\u4fc3\u9032\u5316\" data-level=\"3\">\u81ea\u52d5\u5316\u3001\u7c21\u7565\u5316\u3001\u305d\u3057\u3066\u4fc3\u9032\u5316<\/a><\/li><\/ul><\/li><li><a href=\"#h-\u901a\u4fe1\u696d\u754c\u306e\u672a\u6765\u306f\u7d71\u5408\u3055\u308c-\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u9032\u5316\u3057\u3066\u3044\u308b\" data-level=\"2\">\u901a\u4fe1\u696d\u754c\u306e\u672a\u6765\u306f\u7d71\u5408\u3055\u308c\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u9032\u5316\u3057\u3066\u3044\u308b<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u3092\u6d3b\u7528\u3057\u305f\u901a\u4fe1\u55b6\u696d\u306f\u30c7\u30fc\u30bf\u304b\u3089\u59cb\u307e\u308b\"><strong>AI\u3092\u6d3b\u7528\u3057\u305f\u901a\u4fe1\u55b6\u696d\u306f\u30c7\u30fc\u30bf\u304b\u3089\u59cb\u307e\u308b<\/strong><\/h2>\n\n\n\n<p>AI\u306e\u4e2d\u3067\u3082\u3001<a href=\"https:\/\/www.mckinsey.com\/industries\/technology-media-and-telecommunications\/our-insights\/how-generative-ai-could-revitalize-profitability-for-telcos\" target=\"_blank\" rel=\"noreferrer noopener\">1,400\u5104\u30c9\u30eb\u304b\u30891,800\u5104\u30c9\u30eb\u306e\u751f\u7523\u6027\u5411\u4e0a<\/a>\uff08\u82f1\u8a9e\uff09\u304c\u671f\u5f85\u3055\u308c\u308b\u3088\u3046\u306a\u751f\u6210AI\u306e\u6a5f\u80fd\u3092\u30d5\u30eb\u306b\u6d3b\u7528\u3059\u308b\u306b\u306f\u3001\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u30a4\u30f3\u30d5\u30e9\u3092\u6574\u5099\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u306e\u80fd\u529b\u306f\u3001\u305d\u3053\u304b\u3089\u5f97\u3089\u308c\u308b\u30c7\u30fc\u30bf\u3067\u6c7a\u307e\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u3046\u307e\u304fAI\u3092\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u30c7\u30fc\u30bf\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u6700\u3082\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u901a\u4fe1\u4f1a\u793e\u306f\u3059\u3067\u306b\u30c7\u30fc\u30bf\u306e\u5b9d\u5eab\u3067\u3059\u304c\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u305d\u306e\u30c7\u30fc\u30bf\u306f\u7d44\u7e54\u5185\u306e\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u683c\u7d0d\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u3088\u3046\u306a\u30b5\u30a4\u30ed\u5316\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u9867\u5ba2\u3092\u5168\u65b9\u4f4d\u3067\u628a\u63e1\u3057\u305f\u308a\u3001\u898b\u8fbc\u307f\u5ba2\u306b\u9069\u5207\u306a\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u305f\u308a\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u3059\u308b\u3053\u3068\u304c\u56f0\u96e3\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\u5546\u8ac7\u306e\u8b70\u4e8b\u9332\u4f5c\u6210\u3001AI\u306eEinstein(\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3)\u304c\u3084\u3063\u3066\u304a\u304d\u307e\u3059\uff5cSalesforce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/LiNRy04mdcw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bss\u3068\u306f\u4f55\u304b\"><strong>BSS\u3068\u306f\u4f55\u304b<\/strong><\/h2>\n\n\n\n<p>\u901a\u4fe1\u4f1a\u793e\u306e\u30c7\u30fc\u30bf\u306e\u591a\u304f\u306f\u3001\u3055\u307e\u3056\u307e\u306aBSS\u306b\u683c\u7d0d\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306eBSS\u306f\u3001\u901a\u4fe1\u4f1a\u793e\u304c\u9867\u5ba2\u5bfe\u5fdc\u306e\u3059\u3079\u3066\u306e\u6d3b\u52d5\u3084\u904b\u55b6\u5074\u9762\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306b\u4f7f\u7528\u3059\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u7fa4\u3067\u69cb\u6210\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u306f\u3001\u4e0b\u8a18\u306e\u3088\u3046\u306b\u901a\u4fe1\u30b5\u30fc\u30d3\u30b9\u4e8b\u696d\u8005\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u3084\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u306e\u95a2\u4fc2\u7ba1\u7406<\/li>\n\n\n\n<li>\u9867\u5ba2\u3078\u306e\u88fd\u54c1\u63d0\u4f9b\u306e\u69cb\u7bc9\u3068\u8ca9\u58f2<\/li>\n\n\n\n<li>\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316<\/li>\n\n\n\n<li>\u30d1\u30fc\u30c8\u30ca\u30fc\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u8a2d\u5b9a\u3001\u4fa1\u683c\u8a2d\u5b9a\u3001\u898b\u7a4d\u3082\u308a\u3059\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30ed\u30b8\u30c3\u30af\u3092\u63d0\u4f9b\u3057\u3001\u30df\u30b9\u3092\u6e1b\u3089\u3059<\/li>\n\n\n\n<li>\u52b9\u7387\u6027\u306e\u5411\u4e0a<\/li>\n\n\n\n<li>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u610f\u601d\u6c7a\u5b9a<\/li>\n<\/ul>\n\n\n\n<p>BSS\u306b\u306f\u8cb4\u91cd\u306a\u30c7\u30fc\u30bf\u304c\u4fdd\u5b58\u3055\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u306b\u306f\u3001\u67d4\u8edf\u306b\u30c7\u30fc\u30bf\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u5fc5\u8981\u304c\u3042\u308a\u3001\u305d\u306e\u305f\u3081\u306b\u30c7\u30fc\u30bf\u7d71\u5408\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u55b6\u696d\u5411\u3051AI\u6d3b\u7528\uff5cAI\u3092\u6d3b\u7528\u3057\u3066\u6210\u7d04\u4ef6\u6570\u3092\u5897\u3084\u30597\u3064\u306e\u65b9\u6cd5<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/sales\/7points-sales-ai-playbook-guide\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"650\" height=\"366\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta01.png\" class=\"attachment-full size-full\" alt=\"\u55b6\u696d\u5411\u3051AI\u6d3b\u7528\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta01.png 650w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta01.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta01.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-bss\u306e\u7d71\u5408\u304c\u58f2\u4e0a\u3092\u52a0\u901f\u3059\u308b\"><strong>BSS\u306e\u7d71\u5408\u304c\u58f2\u4e0a\u3092\u52a0\u901f\u3059\u308b<\/strong><\/h2>\n\n\n\n<p>\u524d\u8ff0\u3057\u305f\u3088\u3046\u306b\u3001\u901a\u4fe1\u4f1a\u793e\u306eBSS\u306f\u8cb4\u91cd\u306a\u30c7\u30fc\u30bf\u3092\u4fdd\u6709\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u7d71\u5408\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u305d\u306e\u30c7\u30fc\u30bf\u306f\u30b5\u30a4\u30ed\u5316\u3055\u308c\u3001\u6709\u52b9\u6d3b\u7528\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>BSS\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u696d\u54e1\u306f\u30c1\u30fc\u30e0\u3084\u90e8\u7f72\u3092\u8d8a\u3048\u3066\u30c7\u30fc\u30bf\u3092\u7c21\u5358\u306b\u5171\u6709\u3057\u3001\u540c\u3058\u9867\u5ba2\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u304b\u3089\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u60c5\u5831\u3092\u30d7\u30c3\u30b7\u30e5\uff0f\u30d7\u30eb\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3068\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3001\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u306e\u30ab\u30ae\u3068\u306a\u308a\u307e\u3059\u3002\u3044\u3063\u305f\u3093\u30c7\u30fc\u30bf\u304c\u7d71\u5408\u3055\u308c\u308c\u3070\u3001\u305d\u308c\u30921\u3064\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u96c6\u3081\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/\">AI\u6a5f\u80fd<\/a>\u3067\u5f37\u5316\u3057\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3001\u55b6\u696d\u30b5\u30a4\u30af\u30eb\u306e\u77ed\u7e2e\u3092\u652f\u63f4\u3059\u308b\u306e\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u30bb\u30fc\u30eb\u30b9\u5411\u3051AI<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/jp\/sales\/artificial-intelligence\/\">\u8a73\u3057\u304f\u77e5\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta02.png\" class=\"attachment-full size-full\" alt=\"\u30bb\u30fc\u30eb\u30b9\u5411\u3051AI\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta02.png 767w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta02.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta02.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u30d7\u30ed\u30bb\u30b9\u3092\u5358\u4e00\u306e\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u5408\u7406\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u696d\u52d9\u3092\u3059\u3059\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u3092\u6d3b\u7528\u3057\u305fBSS\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308a\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6d1e\u5bdf\u3084\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u63d0\u6848\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u554f\u984c\u3078\u306e\u7a4d\u6975\u7684\u306a\u5bfe\u51e6\u3001\u6a5f\u4f1a\u306e\u7372\u5f97\u3001\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30c4\u30fc\u30eb\u3068\u30ea\u30bd\u30fc\u30b9\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306e\u751f\u7523\u6027\u3068\u4fe1\u983c\u6027\u3092\u9ad8\u3081\u307e\u3059\u3002\u4e0d\u78ba\u5b9f\u306a\u72b6\u6cc1\u306b\u76f4\u9762\u3057\u3066\u3082\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u696d\u52d9\u3092\u9032\u3081\u3001\u8fc5\u901f\u304b\u3064\u52b9\u679c\u7684\u306b\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001AI\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/products\/platform\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d71\u5408\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u6d1e\u5bdf\u3092\u696d\u52d9\u306e\u6d41\u308c\u306e\u4e2d\u3067\u76f4\u63a5\u53d7\u3051\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304b\u3089\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8d77\u3053\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u6b21\u306e\u3088\u3046\u306a\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u7d44\u307f\u8fbc\u307e\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3067\u55b6\u696d\u52b9\u7387\u3092\u5411\u4e0a\"><strong>\u7d44\u307f\u8fbc\u307e\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u3067\u55b6\u696d\u52b9\u7387\u3092\u5411\u4e0a<\/strong>\u00a0<\/h3>\n\n\n\n<p>AI\u4e3b\u5c0e\u306e\u6d1e\u5bdf\u3068\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u306e\u63a8\u5968\u306b\u3088\u308a\u3001\u751f\u7523\u6027\u304c\u5411\u4e0a\u3057\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3001\u55dc\u597d\u3001\u30cb\u30fc\u30ba\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u30bb\u30b0\u30e1\u30f3\u30c8\u3092\u30bf\u30fc\u30b2\u30c3\u30c8\u306b\u3057\u305f\u308a\u3001\u30aa\u30d5\u30a1\u30fc\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u305f\u308a\u3001\u30aa\u30fc\u30c0\u30fc\u30e1\u30a4\u30c9\u306e\u88fd\u54c1\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u30c1\u30fc\u30e0\u306fAI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/sales-pipeline\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u3092\u52b9\u679c\u7684\u306b\u7ba1\u7406<\/a>\u3057\u3001\u6700\u3082\u4fa1\u5024\u306e\u3042\u308b\u30ea\u30fc\u30c9\u3092\u7279\u5b9a\u3057\u3001\u55b6\u696d\u6226\u7565\u3092\u6700\u9069\u5316\u3057\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u6a5f\u4f1a\u3092\u767a\u898b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001AI\u306f\u4fa1\u683c\u6226\u7565\u3001\u7af6\u5408\u4ed6\u793e\u306e\u4fa1\u683c\u8a2d\u5b9a\u3001\u9700\u8981\u30d1\u30bf\u30fc\u30f3\u3001\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3092\u5206\u6790\u3067\u304d\u308b\u305f\u3081\u3001\u30c1\u30fc\u30e0\u306f\u5546\u54c1\u3084\u30d7\u30e9\u30f3\u306e\u4fa1\u683c\u3092\u52d5\u7684\u306b\u8a2d\u5b9a\u3057\u3001\u53ce\u76ca\u5275\u51fa\u3092\u6700\u9069\u5316\u3057\u3001\u58f2\u308a\u8fbc\u307f\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3057\u3066\u3001\u53ce\u76ca\u3092\u53d6\u308a\u6b8b\u3055\u306a\u3044\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u306e\u3053\u3068\u3092\u771f\u306b\u7406\u89e3\u3059\u308c\u3070\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3092\u30c4\u30fc\u30eb\u3084\u6a5f\u80fd\u3068\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u53ce\u76ca\u898f\u6a21\u3092\u62e1\u5927\u3067\u304d\u307e\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001\u9867\u5ba2\u306e\u5229\u7528\u30d1\u30bf\u30fc\u30f3\u3001\u55dc\u597d\u3001\u307e\u305f\u306f\u6587\u66f8\u5316\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u4e0a\u306e\u554f\u984c\u306b\u57fa\u3065\u3044\u3066\u3001\u7d44\u307f\u8fbc\u307fAI\u306b\u3088\u308b\u652f\u63f4\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u652f\u63f4\u306b\u306f\u3001\u9867\u5ba2\u306b\u30b3\u30f3\u30bf\u30af\u30c8\u3059\u308b\u6700\u9069\u306a\u6642\u9593\u5e2f\u3001\u9867\u5ba2\u304c\u597d\u3080\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30c1\u30e3\u30cd\u30eb\u3001\u9867\u5ba2\u306e\u7279\u5b9a\u306e\u5e02\u5834\u30bb\u30b0\u30e1\u30f3\u30c8\u3084\u30bf\u30fc\u30b2\u30c3\u30c8\u5c64\u306b\u6700\u3082\u5171\u9cf4\u3059\u308b\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306a\u3069\u3082\u542b\u307e\u308c\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001\u975e\u5e38\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u65b9\u6cd5\u3067\u3001\u8fc5\u901f\u306b\u3001\u304b\u3064\u5927\u898f\u6a21\u306b\u3001\u7c21\u5358\u306b\u9023\u7d61\u3092\u53d6\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Einstein Copilot\u306e\u5168\u8c8c \u2212 \u305d\u306e\u6a5f\u80fd\u3068\u52b9\u679c<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/news\/about-einstein-copilot\/\">\u8a73\u3057\u304f\u8aad\u3080<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta03.png\" class=\"attachment-full size-full\" alt=\"Einstein Copilot\u306e\u5168\u8c8c\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta03.png 767w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta03.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta03.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u81ea\u52d5\u5316-\u7c21\u7565\u5316-\u305d\u3057\u3066\u4fc3\u9032\u5316\"><strong>\u81ea\u52d5\u5316\u3001\u7c21\u7565\u5316\u3001\u305d\u3057\u3066\u4fc3\u9032\u5316<\/strong><\/h3>\n\n\n\n<p>AI\u3092\u642d\u8f09\u3057\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u5bb9\u6613\u3067\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u81ea\u52d5\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u69cb\u7bc9\u3057\u3001\u3088\u308a\u30b9\u30e0\u30fc\u30ba\u306a\u30d7\u30ed\u30bb\u30b9\u3068\u55b6\u696d\u30b5\u30a4\u30af\u30eb\u306e\u77ed\u7e2e\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u8a2d\u5b9a\u53ef\u80fd\u306a\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u6a19\u6e96\u30d9\u30fc\u30b9\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u55b6\u696d\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u3001\u30b7\u30b9\u30c6\u30e0\u304c\u624b\u4f5c\u696d\u3092\u4ee3\u884c\u3057\u307e\u3059\u3002\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u30df\u30b9\u3092\u6e1b\u3089\u3057\u3001\u30c1\u30fc\u30e0\u306e\u62e1\u5f35\u3092\u53ef\u80fd\u306b\u3057\u3001\u3088\u308a\u6b63\u78ba\u3067\u9069\u5fdc\u6027\u306e\u9ad8\u3044\u55b6\u696d\u6d3b\u52d5\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u3067\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306f\u3001\u3088\u308a\u8907\u96d1\u306a\u55b6\u696d\u696d\u52d9\u306b\u304a\u3044\u3066\u7279\u306b\u6709\u76ca\u3067\u3059\u3002AI\u3068\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u30ea\u30b5\u30fc\u30c1\u3068\u60c5\u5831\u53ce\u96c6\u304c\u30b9\u30d4\u30fc\u30c9\u30a2\u30c3\u30d7\u3057\u3001\u6b63\u78ba\u306a\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u306b\u3088\u308a\u30df\u30b9\u304c\u6e1b\u308a\u3001\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3001\u898b\u7a4d\u3082\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u3092\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3059\u308b\u80fd\u529b\u304c\u9ad8\u307e\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30de\u30eb\u30c1\u30b5\u30a4\u30c8\u306e\u898b\u7a4d\u3082\u308a\u3084\u8907\u96d1\u306a\u4fa1\u683c\u8a2d\u5b9a\u30e2\u30c7\u30eb\u306a\u3069\u3001\u8907\u96d1\u306a\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u3088\u308a\u7c21\u5358\u306b\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>AI\u3092\u642d\u8f09\u3057\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u53ef\u80fd\u306b\u3059\u308b\u7dcf\u5408\u7684\u306a\u6a5f\u80fd\u306f\u3001\u53ce\u76ca\u3001\u6210\u9577\u3001\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u4fc3\u9032\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-five wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u307610\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/sales\/how-to-select-sfa-10points-guide\/?d=blog-body-cta-banner2\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"767\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta04.png\" class=\"attachment-full size-full\" alt=\"\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u307610\u306e\u30dd\u30a4\u30f3\u30c8\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta04.png 767w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta04.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/05\/business-support-systems-for-telecommunications-cta04.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 767px) 100vw, 767px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-five.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-five.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-five.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u901a\u4fe1\u696d\u754c\u306e\u672a\u6765\u306f\u7d71\u5408\u3055\u308c-\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u9032\u5316\u3057\u3066\u3044\u308b\"><strong>\u901a\u4fe1\u696d\u754c\u306e\u672a\u6765\u306f\u7d71\u5408\u3055\u308c\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306b\u9032\u5316\u3057\u3066\u3044\u308b<\/strong><\/h2>\n\n\n\n<p>\u901a\u4fe1\u696d\u754c\u306e\u55b6\u696d\u306f\u8907\u96d1\u306a\u3082\u306e\u3067\u3059\u3002\u8907\u6570\u306e\u5229\u5bb3\u95a2\u4fc2\u8005\u3001\u898f\u5236\u8981\u4ef6\u3001\u5dee\u5225\u5316\u304c\u96e3\u3057\u3044\u5e02\u5834\u3067\u306e\u6fc0\u3057\u3044\u7af6\u4e89\u306a\u3069\u304c\u7d61\u3093\u3067\u304d\u307e\u3059\u3002BSS\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u3053\u308c\u3089\u306e\u8ab2\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u696d\u754c\u56fa\u6709\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u57fa\u76e4\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/solutions\/industries\/communications\/overview\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI\u3092\u6d3b\u7528\u3057\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3<\/a>\u306e\u4fa1\u5024\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u30c7\u30fc\u30bf\u306b\u5b8c\u5168\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>BSS\u306e\u7d71\u5408\u306f\u307e\u3055\u306b\u305d\u308c\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u30b9\u30fc\u30d1\u30fc\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3001\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u81ea\u52d5\u5316\u30d7\u30ed\u30bb\u30b9\u3001AI\u6a5f\u80fd\u306b\u3088\u308a\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306b\u8ca9\u58f2\u3057\u3001\u3088\u308a\u826f\u3044\u512a\u5148\u9806\u4f4d\u3092\u3064\u3051\u3001\u3059\u3079\u3066\u306e\u898f\u5236\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3092\u78ba\u4fdd\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI\u6a5f\u80fd\u3092\u5099\u3048\u305f\u30d3\u30b8\u30cd\u30b9\u30b5\u30dd\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\uff08BSS\uff09\u304c\u3001\u901a\u4fe1\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306e\u55b6\u696d\u3092\u3069\u306e\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u306e\u304b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":486,"featured_media":11702,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"0550d76889ff4db7987cbd50169cb50c","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[15,1,234,84,217,256,237,289,225],"sf_content_type":[],"blog":[570,701,682,677,647,641,639,626,591],"coauthors":[2],"class_list":["post-11696","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-ai","sf_topic-innovation","sf_topic-crm","sf_topic-sales","sf_topic-b2b-marketing-automation","sf_topic-generative-ai","sf_topic-customer-360","sf_topic-sales-strategy","sf_topic-communications","blog-communications","blog-sales-strategy","blog-innovation","blog-generative-ai","blog-crm","blog-b2b-marketing-automation","blog-ai","blog-sales","blog-customer-360"],"yoast_head":"<!-- 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