{"id":14536,"date":"2024-08-29T14:58:10","date_gmt":"2024-08-29T05:58:10","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=14536"},"modified":"2025-09-01T18:07:59","modified_gmt":"2025-09-01T09:07:59","slug":"jp-ai-e-design-casestudy","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-ai-e-design-casestudy\/","title":{"rendered":"Einstein\uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u3067\u9867\u5ba2\u5bfe\u5fdc\u6642\u9593\u304c\u534a\u6e1b\u3002AI\u3067\u9032\u5316\u3059\u308b\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u4fdd\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc"},"content":{"rendered":"\n<p>\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u5bb3\u4fdd\u967a\u304cSalesforce\u306eAI\u300cEinstein\uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u300d\u3092\u6d3b\u7528\u3057\u3066\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3092\u9032\u5316\u3055\u305b\u3066\u3044\u307e\u3059\u3002\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306bAI\u3092\u53d6\u308a\u5165\u308c\u3001ACW\uff08\u5e73\u5747\u5f8c\u51e6\u7406\u6642\u9593\uff09\u304c50%\u524a\u6e1b\u3059\u308b\u306a\u3069\u3001\u307e\u3060\u53d6\u308a\u7d44\u307f\u59cb\u3081\u3066\u9593\u3082\u306a\u3044\u4e2d\u3001\u6210\u679c\u304c\u3059\u3067\u306b\u8868\u308c\u3066\u3044\u307e\u3059\u3002\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u306e\u30c7\u30b8\u30bf\u30ebR&amp;D\u7d44\u7e54\u3068\u3082\u4f4d\u7f6e\u4ed8\u3051\u3089\u308c\u308b\u540c\u793e\u306eAI\u30c1\u30e3\u30ec\u30f3\u30b8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u305d\u306e\u8fd4\u4fe1\u3001AI\u306e Einstein \uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u304c\u3084\u3063\u3066\u304a\u304d\u307e\u3059\u3002<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u3053\u306e\u8a18\u4e8b\u3067\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u5411\u3051AI\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-customer-service-ai-reply-by-ai-einstein\/\">\u8a18\u4e8b\u3092\u8aad\u3080<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg\" class=\"attachment-full size-full\" alt=\"\u305d\u306e\u8fd4\u4fe1\u3001AI\u306e Einstein \uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u304c\u3084\u3063\u3066\u304a\u304d\u307e\u3059\u3002\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/customer-service-ai-reply-by-ai-einstein-main.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h3>\u76ee\u6b21<\/h3><ul><li><a href=\"#h-\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u306e\u30c7\u30b8\u30bf\u30ebr-amp-d\u7d44\u7e54\" data-level=\"2\">\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u306e\u30c7\u30b8\u30bf\u30ebR&amp;D\u7d44\u7e54<\/a><\/li><li><a href=\"#h-\u8a66\u3057\u305f\uff13\u3064\u306eai\u6d3b\u7528\u9818\u57df\" data-level=\"2\">\u8a66\u3057\u305f\uff13\u3064\u306eAI\u6d3b\u7528\u9818\u57df<\/a><\/li><li><a href=\"#h-einstein\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u9769\u547d\" data-level=\"2\">Einstein\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u9769\u547d<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u306e\u30c7\u30b8\u30bf\u30ebr-amp-d\u7d44\u7e54\"><strong>\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u306e\u30c7\u30b8\u30bf\u30ebR&amp;D\u7d44\u7e54<\/strong><\/h2>\n\n\n\n<p>\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u5bb3\u4fdd\u967a\uff08\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u4fdd\uff09\u306f\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u3067\u3001\u500b\u4eba\u5411\u3051\u81ea\u52d5\u8eca\u4fdd\u967a\u306b\u7279\u5316\u3057\u305f\u4f01\u696d\u3002\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6d3b\u7528\u3057\u305f\u8ca9\u58f2\u3084\u9867\u5ba2\u5bfe\u5fdc\u3092\u5f97\u610f\u3068\u3057\u3066\u304a\u308a\u3001\u300c\u6771\u4eac\u6d77\u4e0a\u30b0\u30eb\u30fc\u30d7\u5185\u306e\u30c7\u30b8\u30bf\u30ebR&amp;D\uff08\u7814\u7a76\u30fb\u958b\u767a\uff09\u7d44\u7e54\u3068\u3057\u3066\u306e\u5f79\u5272\u3082\u62c5\u3063\u3066\u3044\u307e\u3059\u300d\uff08\u7af9\u5185\u9686\u304a\u5ba2\u3055\u307e\u30b5\u30dd\u30fc\u30c8\u90e8\u9577\uff09\u3002<\/p>\n\n\n\n<figure 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class=\"wp-element-caption\">\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u5bb3\u4fdd\u967a\u682a\u5f0f\u4f1a\u793e\u3000\u7af9\u5185\u9686\u304a\u5ba2\u3055\u307e\u30b5\u30dd\u30fc\u30c8\u90e8\u9577<\/figcaption><\/figure>\n\n\n\n<p>AI\u306a\u3069\u306e\u5148\u9032\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u3044\u3061\u65e9\u304f\u53d6\u308a\u5165\u308c\u3066\u691c\u8a3c\u3057\u3001\u52b9\u679c\u304c\u3042\u308b\u6280\u8853\u3084\u30c4\u30fc\u30eb\u306f\u3001\u305d\u306e\u30ce\u30a6\u30cf\u30a6\u3082\u542b\u3081\u3066\u30b0\u30eb\u30fc\u30d7\u4f1a\u793e\u306b\u5171\u6709\u3002\u30b0\u30eb\u30fc\u30d7\u5168\u4f53\u306e\u30c7\u30b8\u30bf\u30eb\u5909\u9769\u306e\u5148\u99c6\u8005\u3067\u3042\u308a\u5148\u5c0e\u5f79\u3068\u3057\u3066\u306e\u4f4d\u7f6e\u4ed8\u3051\u3067\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u3068\u306e\u91cd\u8981\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u3067\u3042\u308b\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u6771\u4eac\u30fb\u65b0\u5bbf\u533a\u3068\u5bae\u57ce\u30fb\u4ed9\u53f0\u5e02\u306e2\u62e0\u70b9\u306b\u8a2d\u7f6e\u3002\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\uff08Web\u30b5\u30a4\u30c8\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u3092\u901a\u3058\u305f\u30c7\u30b8\u30bf\u30eb\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u30d2\u30e5\u30fc\u30de\u30f3\u30bf\u30c3\u30c1\uff08\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u3084\u30e1\u30fc\u30eb\u3001\u96fb\u8a71\u3092\u901a\u3058\u3066\u4eba\u306b\u3088\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\uff09\u3092\u6709\u6a5f\u7684\u306b\u7d44\u307f\u5408\u308f\u305b\u305f\u5bfe\u5fdc\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u4fdd\u306f\u3053\u308c\u307e\u3067\u3001Salesforce\u306e\u300cFinancial 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id=\"h-\u8a66\u3057\u305f\uff13\u3064\u306eai\u6d3b\u7528\u9818\u57df\"><strong>\u8a66\u3057\u305f\uff13\u3064\u306eAI\u6d3b\u7528\u9818\u57df<\/strong><\/h2>\n\n\n\n<p>\u3053\u308c\u307e\u3067\u306eAI\u6d3b\u7528\u9818\u57df\u306f\u3001\u4e3b\u306b\u4e0b\u8a18\u306e3\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9867\u5ba2\u3068\u4e8b\u6545\u5bfe\u5fdc\u62c5\u5f53\u8005\u306e\u6700\u9069\u306a\u30de\u30c3\u30c1\u30f3\u30b0<\/strong><\/li>\n\n\n\n<li><strong>\u4e0d\u6b63\u8acb\u6c42\u691c\u77e5<\/strong><\/li>\n\n\n\n<li><strong>\u30d0\u30fc\u30c1\u30e3\u30eb\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\uff08\u30a2\u30d0\u30bf\u30fc\uff09\u306b\u3088\u308b\u9867\u5ba2\u5bfe\u5fdc\uff08\u5b9f\u8a3c\u5b9f\u9a13\uff09<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u9867\u5ba2\u3068\u4e8b\u6545\u5bfe\u5fdc\u62c5\u5f53\u8005\u306e\u6700\u9069\u306a\u30de\u30c3\u30c1\u30f3\u30b0\">\u9867\u5ba2\u3068\u4e8b\u6545\u5bfe\u5fdc\u62c5\u5f53\u8005\u306e\u6700\u9069\u306a\u30de\u30c3\u30c1\u30f3\u30b0<\/h3>\n\n\n\n<p>\u6700\u9069\u306a\u30de\u30c3\u30c1\u30f3\u30b0\u3067\u306f\u3001\u9867\u5ba2\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4e88\u3081\u5b9f\u65bd\u3057\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u95a2\u3059\u308b\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u3066\u4e8b\u6545\u304c\u8d77\u304d\u305f\u969b\u306b\u3001\u76f8\u6027\u306e\u826f\u3044\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092AI\u3067\u9078\u4efb\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3002<\/p>\n\n\n\n<p>\u7c73\u56fd\u306e\u5fc3\u7406\u5b66\u8005\u304c\u63d0\u5531\u3057\u305f\u300c\u30bd\u30fc\u30b7\u30e3\u30eb\u30b9\u30bf\u30a4\u30eb\u7406\u8ad6\u300d\u3068\u547c\u3070\u308c\u308b\u30e1\u30bd\u30c3\u30c9\u3092\u6d3b\u7528\u3057\u3001\u300c\u611f\u60c5\u3092\u51fa\u3059\u30bf\u30a4\u30d7\u304b\u3001\u6291\u3048\u308b\u30bf\u30a4\u30d7\u304b\u300d\u3001\u300c\u610f\u898b\u3092\u805e\u304f\u30bf\u30a4\u30d7\u304b\u3001\u4e3b\u5f35\u3059\u308b\u30bf\u30a4\u30d7\u304b\u300d\u3092\u30a2\u30f3\u30b1\u30fc\u30c8\u3002\u305d\u306e\u7d50\u679c\u304b\u3089\u9867\u5ba2\u306e\u597d\u307f\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30bf\u30a4\u30eb\u3092\u63a8\u5b9a\u3057\u3001\u4e8b\u6545\u306b\u3042\u3063\u305f\u5834\u5408\u306b\u30b9\u30e0\u30fc\u30ba\u306a\u4f1a\u8a71\u304c\u3067\u304d\u308b\u6700\u9069\u306a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3092\u9078\u3073\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u4e0d\u6b63\u8acb\u6c42\u691c\u77e5\">\u4e0d\u6b63\u8acb\u6c42\u691c\u77e5<\/h3>\n\n\n\n<p>\u904e\u53bb\u306e\u4e0d\u6b63\u8acb\u6c42\u60c5\u5831\u3092\u5b66\u7fd2\u3057\u305fAI\u304c\u3001\u4e0d\u6b63\u8acb\u6c42\u304c\u3042\u3063\u305f\u969b\u306b\u305d\u308c\u3092\u691c\u77e5\u3059\u308b\u3068\u3044\u3046\u3082\u306e\u3002\u3053\u308c\u307e\u3067\u3059\u3079\u3066\u4eba\u304c\u30c1\u30a7\u30c3\u30af\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u304b\u3063\u305f\u304c\u3001AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u696d\u52d9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u30d0\u30fc\u30c1\u30e3\u30eb\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u306b\u3088\u308b\u9867\u5ba2\u5bfe\u5fdc\">\u30d0\u30fc\u30c1\u30e3\u30eb\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u306b\u3088\u308b\u9867\u5ba2\u5bfe\u5fdc<\/h3>\n\n\n\n<p>\u554f\u3044\u5408\u308f\u305b\u304c\u591a\u3044\u81ea\u52d5\u8eca\u4fdd\u967a\u306e\u8eca\u4e21\u5165\u66ff\u696d\u52d9\u3067\u751f\u6210AI\u3092\u642d\u8f09\u3057\u305f\u30d0\u30fc\u30c1\u30e3\u30eb\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u304c\u5bfe\u5fdc\u3059\u308b\u5185\u5bb9\u3002\u672c\u5b9f\u8a3c\u5b9f\u9a13\u306e\u7d50\u679c\u3092\u8e0f\u307e\u3048\u3001\u5f15\u304d\u7d9a\u304dAI\u6280\u8853\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u306e\u3055\u3089\u306a\u308b\u5411\u4e0a\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-einstein\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u9769\u547d\"><strong>Einstein\u3067\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u9769\u547d<\/strong><\/h2>\n\n\n\n<p>\u7740\u5b9f\u306bAI\u3092\u696d\u52d9\u306b\u6839\u4ed8\u304b\u305b\u3066\u3044\u308b\u30a4\u30fc\u30c7\u30b6\u30a4\u30f3\u640d\u4fdd\u3067\u3059\u304c\u3001\u4eca\u5e74\u306b\u5165\u3063\u3066\u3055\u3089\u306bAI\u6d3b\u7528\u306b\u30c9\u30e9\u30a4\u30d6\u3092\u304b\u3051\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306e\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u65e5\u3005\u306e\u696d\u52d9\u306b\u3001Salesforce\u306eAI\u300cEinstein\uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u300d\u3092\u6d3b\u7528\u3057\u305f\u691c\u8a3c\u3092\u958b\u59cb\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306b\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u5411\u3051Einstein\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6709\u4eba\u30c1\u30e3\u30c3\u30c8\u306e\u30b7\u30fc\u30f3\u3067\u30012\u3064\u306e\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u59cb\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>1\u3064\u306f\u3001\u300cService Replies\uff08\u30b5\u30fc\u30d3\u30b9\u8fd4\u4fe1\uff09\u300d\u3068\u3044\u3046\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u306e\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u306b\u5bfe\u3057\u3066\u84c4\u7a4d\u3057\u305f\u30c7\u30fc\u30bf\u304b\u3089\u6700\u9069\u306a\u8fd4\u4fe1\u3092\u81ea\u52d5\u751f\u6210\u3059\u308b\u3082\u306e\u3002\u3053\u308c\u306b\u3088\u3063\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u5e73\u5747\u51e6\u7406\u6642\u9593\uff08&nbsp;Average Handling Time\uff1dAHT\uff09\u306e\u524a\u6e1b\u3092\u3064\u306a\u3052\u3088\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u691c\u8a3c\u7d50\u679c\u306b\u3064\u3044\u3066\u3001\u7af9\u5185\u90e8\u9577\u306f\u3053\u3046\u8a71\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u60c5\u5831\u8868\u793a\u306e\u30b9\u30d4\u30fc\u30c9\u3001\u56de\u7b54\u306e\u6b63\u78ba\u6027\u3001\u7279\u5fb4\u306e\u628a\u63e1\u3068\u3044\u30463\u70b9\u3067\u4e3b\u306b\u691c\u8a3c\u3057\u3066\u3044\u307e\u3059\u3002\u8868\u793a\u30b9\u30d4\u30fc\u30c9\u306f5\u79d2\u7a0b\u5ea6\u3067\u3001\u696d\u52d9\u3067\u4f7f\u3048\u308b\u30ec\u30d9\u30eb\u3002\u6b63\u78ba\u6027\u306f\u8cea\u554f\u3068\u7528\u610f\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u304c\u4e00\u81f4\u3057\u306a\u3044\u3068\u6b63\u3057\u3044\u7b54\u3048\u304c\u8fd4\u3063\u3066\u3053\u306a\u3044\u306e\u3067\u6b63\u78ba\u306a\u56de\u7b54\u304c\u51fa\u3057\u3084\u3059\u3044\u5f62\u3067\u3001\u30ca\u30ec\u30c3\u30b8\u3092\u767b\u9332\u3059\u308b\u3053\u3068\u304c\u5fc5\u8981\u3002\u7279\u5fb4\u306f\u77ed\u6587\u306e\u8cea\u554f\u306b\u306f\u6b63\u3057\u3044\u8fd4\u7b54\u304c\u51fa\u306a\u3044\u3084\u3001\u8907\u6570\u306e\u8cea\u554f\u3092\u3057\u305f\u5834\u5408\u3001\u6700\u521d\u306e\u8cea\u554f\u3057\u304b\u56de\u7b54\u3057\u306a\u3044\u306a\u3069\u3044\u304f\u3064\u304b\u306e\u30dd\u30a4\u30f3\u30c8\u304c\u898b\u3048\u3066\u304d\u307e\u3057\u305f\u3002\u3044\u305a\u308c\u3082\u6539\u5584\u3059\u308c\u3070\u7cbe\u5ea6\u304c\u4e0a\u304c\u308b\u611f\u89e6\u306f\u5f97\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<p>\u3082\u30461\u3064\u306e\u30c8\u30e9\u30a4\u30a2\u30eb\u306f\u300cConversation 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\/>\n<meta property=\"article:published_time\" content=\"2024-08-29T05:58:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-01T09:07:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/08\/jp-ai-e-design-casestudy-main-.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"563\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tsuyoshi Kimura\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:site\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"tsuyoshikimura\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta 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