{"id":18675,"date":"2025-10-02T16:20:52","date_gmt":"2025-10-02T07:20:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=18675"},"modified":"2025-10-02T16:22:14","modified_gmt":"2025-10-02T07:22:14","slug":"jp-telemarketing","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-telemarketing\/","title":{"rendered":"\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u7a2e\u985e\u3068\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u3082\u3061\u3001\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u304c\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u76f4\u63a5\u7684\u306a\u5bfe\u8a71\u3092\u901a\u3058\u3066\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3057\u3001\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u624b\u6cd5\u3068\u3057\u3066\u305d\u306e\u52b9\u679c\u3092\u9855\u8457\u306b\u5f15\u304d\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u696d\u52d9\u3092\u52b9\u7387\u7684\u306b\u9032\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3068\u6226\u7565\u306e\u5c0e\u5165\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u3084\u3001\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u652f\u63f4\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u57fa\u672c\u3084\u4e3b\u306a\u7a2e\u985e\u3001\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002\u55b6\u696d\u62c5\u5f53\u8005\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c1\u30fc\u30e0\u3001\u305d\u3057\u3066\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u5f37\u5316\u3057\u305f\u3044\u4f01\u696d\u306f\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div 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href=\"https:\/\/www.salesforce.com\/jp\/form\/campaigns\/insidesales2018\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"281\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/insidesales-cta.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/insidesales-cta.png 500w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/insidesales-cta.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/04\/insidesales-cta.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div 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https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img01.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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class=\"wp-block-heading\"><strong>\u300c\u30c6\u30ec\u30a2\u30dd\u300d\u3084\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300d\u3068\u306e\u9055\u3044<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u4f3c\u305f\u696d\u52d9\u306b\u300c\u30c6\u30ec\u30a2\u30dd\u300d\u3068\u300c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u300d\u3068\u300c\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u300d\u304c\u3042\u308a\u3001\u305d\u308c\u305e\u308c\u306e\u9055\u3044\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/td><td>\u9867\u5ba2\u3078\u306e\u60c5\u5831\u63d0\u4f9b\u3084\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97<\/td><\/tr><tr><td>\u30c6\u30ec\u30a2\u30dd<\/td><td>\u55b6\u696d\u306e\u4ee3\u308f\u308a\u306b\u30a2\u30dd\u30a4\u30f3\u30c8\u3092\u53d6\u308b\u3053\u3068<\/td><\/tr><tr><td>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc<\/td><td>\u96fb\u8a71\u5bfe\u5fdc\u5c02\u9580\u306e\u90e8\u9580<\/td><\/tr><tr><td>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9<\/td><td>\u5bfe\u9762\u306e\u624b\u6cd5\u3092\u99c6\u4f7f\u3057\u3066\u55b6\u696d\u6d3b\u52d5\u3092\u884c\u3046\u5f79\u5272\u3084\u90e8\u9580<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u30c6\u30ec\u30a2\u30dd\u306f\u3001\u96fb\u8a71\u3092\u901a\u3058\u3066\u9867\u5ba2\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u55b6\u696d\u624b\u6cd5\u3067\u3059\u3002\u5e02\u5834\u8abf\u67fb\u3084\u9867\u5ba2\u5bfe\u5fdc\u306a\u3069\u3001\u5e83\u7bc4\u56f2\u306b\u6d3b\u52d5\u3059\u308b\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5bfe\u3057\u3001\u30c6\u30ec\u30a2\u30dd\u306f\u96fb\u8a71\u3067\u76f4\u63a5\u5546\u8ac7\u306e\u6a5f\u4f1a\u3092\u4f5c\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e00\u65b9\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306f\u3001\u96fb\u8a71\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u9867\u5ba2\u5bfe\u5fdc\u3084\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u304a\u3053\u306a\u3046\u4f01\u696d\u306e\u7a93\u53e3\u6a5f\u80fd\u3067\u3059\u3002\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u30c6\u30ec\u30a2\u30dd\u3084\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3082\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u96fb\u8a71\u696d\u52d9\u5168\u822c\u3092\u7d71\u62ec\u3059\u308b\u5f79\u5272\u3092\u62c5\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u306f\u3001\u96fb\u8a71\u3060\u3051\u3067\u306a\u304f\u30e1\u30fc\u30eb\u3084Web\u4f1a\u8b70\u30b7\u30b9\u30c6\u30e0\u306a\u3069\u3001\u69d8\u3005\u306a\u975e\u5bfe\u9762\u306e\u624b\u6cd5\u3092\u99c6\u4f7f\u3057\u3066\u55b6\u696d\u6d3b\u52d5\u3092\u884c\u3046\u5f79\u5272\u3084\u90e8\u9580\u305d\u306e\u3082\u306e\u3092\u6307\u3059\u3053\u3068\u304c\u591a\u304f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3088\u308a\u3082\u5e83\u7fa9\u306a\u6982\u5ff5\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"49\" fill=\"none\" viewBox=\"0 0 48 49\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M27.208 15.066h7.106c.52 0 .953-.434.953-.954 0-.26-.087-.433-.26-.693l-8.838-8.751c-.26-.174-.434-.26-.694-.26a.96.96 0 0 0-.953.953v7.019a2.7 2.7 0 0 0 2.686 2.686m15.684 9.011-.78-.78c-.52-.52-1.3-.52-1.907 0L29.895 33.61c-.088.087 0 .173 0 .26v2.166c0 .173 0 .347.172.347h2.253c.087 0 .174-.087.26-.087L42.892 26.07c.606-.693.606-1.473 0-1.993m-8.319 16.204h-6.152a2.515 2.515 0 0 1-2.513-2.513V33.09c0-.693.173-1.386.78-1.82l8.232-8.231c.26-.26.433-.607.433-.954v-1.733c0-.693-.607-1.3-1.3-1.3h-9.531a3.975 3.975 0 0 1-3.986-3.985v-9.36c0-.693-.607-1.3-1.387-1.3H5.72c-2.167 0-3.987 1.82-3.987 3.987V40.28c0 2.166 1.82 3.986 3.986 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noopener\">\u30c6\u30ec\u30a2\u30dd\u3068\u306f\uff1f\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306e\u4f5c\u308a\u65b9\u3084\u6210\u529f\u7387\u306e\u4e0a\u3052\u65b9\u3092\u89e3\u8aac<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-insidesales-telephoneappointment\/\">\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u3068\u30c6\u30ec\u30a2\u30dd\u306e\u9055\u3044\u3068\u306f\uff1f\u6210\u529f\u3055\u305b\u308b\u30dd\u30a4\u30f3\u30c8\u3082\u89e3\u8aac<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u7a2e\u985e-\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\">\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u7a2e\u985e\u3010\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9\u3068\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9\u3011<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d70034c4741&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d70034c4741\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img02.jpg?w=1000\" alt=\"\" class=\"wp-image-18688\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img02.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img02.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img02.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e2\u7a2e\u985e\u306b\u5206\u985e\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30a4\u30f3\u30d0\u30a6\u30f3\u30c9<\/td><td>\u9867\u5ba2\u304b\u3089\u306e\u30a2\u30d7\u30ed\u30fc\u30c1<\/td><\/tr><tr><td>\u30a2\u30a6\u30c8\u30d0\u30a6\u30f3\u30c9<\/td><td>\u4f01\u696d\u304b\u3089\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u305d\u308c\u305e\u308c\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img04.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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class=\"wp-block-heading\"><strong>\u5b9f\u65bd\u307e\u3067\u306b\u6642\u9593\u3068\u624b\u9593\u304c\u304b\u304b\u308b<\/strong><\/h3>\n\n\n\n<p>\u52b9\u679c\u7684\u306a\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u5b9f\u73fe\u306b\u306f\u3001\u5341\u5206\u306a\u6e96\u5099\u3068\u6642\u9593\u304c\u5fc5\u8981\u3067\u3059\u3002\u7acb\u3061\u4e0a\u3052\u6642\u306b\u306f\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e\u8cc7\u6599\u3092\u7528\u610f\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30c7\u30fc\u30bf\u30b7\u30fc\u30c8<\/td><td>\u9867\u5ba2\u3068\u306e\u96fb\u8a71\u3067\u5f97\u305f\u60c5\u5831\u3092\u307e\u3068\u3081\u305f\u3082\u306e<\/td><\/tr><tr><td>\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8<\/td><td>\u55b6\u696d\u30c8\u30fc\u30af\u3092\u307e\u3068\u3081\u305f\u3082\u306e<\/td><\/tr><tr><td>FAQ\u30b7\u30fc\u30c8<\/td><td>\u9867\u5ba2\u304b\u3089\u53d7\u3051\u308b\u8cea\u554f\u4e8b\u9805\u3092\u307e\u3068\u3081\u305f\u3082\u306e<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8cc7\u6599\u306e\u6e96\u5099\u306b\u306f\u591a\u304f\u306e\u624b\u9593\u3068\u6642\u9593\u3092\u8981\u3057\u3001\u793e\u5185\u3067\u306e\u8b70\u8ad6\u3082\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u6210\u679c\u3092\u51fa\u3059\u305f\u3081\u306b\u3082\u3001\u3042\u3089\u304b\u3058\u3081\u30ea\u30bd\u30fc\u30b9\u3092\u78ba\u4fdd\u3057\u3001\u4e8b\u524d\u6e96\u5099\u3092\u5ff5\u5165\u308a\u306b\u304a\u3053\u306a\u3044\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u96fb\u8a71\u5bfe\u5fdc\u306e\u53f0\u672c\u3068\u306a\u308b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u3064\u3044\u3066\u306f\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3053\u3061\u3089\u3082\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"49\" fill=\"none\" viewBox=\"0 0 48 49\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M27.208 15.066h7.106c.52 0 .953-.434.953-.954 0-.26-.087-.433-.26-.693l-8.838-8.751c-.26-.174-.434-.26-.694-.26a.96.96 0 0 0-.953.953v7.019a2.7 2.7 0 0 0 2.686 2.686m15.684 9.011-.78-.78c-.52-.52-1.3-.52-1.907 0L29.895 33.61c-.088.087 0 .173 0 .26v2.166c0 .173 0 .347.172.347h2.253c.087 0 .174-.087.26-.087L42.892 26.07c.606-.693.606-1.473 0-1.993m-8.319 16.204h-6.152a2.515 2.515 0 0 1-2.513-2.513V33.09c0-.693.173-1.386.78-1.82l8.232-8.231c.26-.26.433-.607.433-.954v-1.733c0-.693-.607-1.3-1.3-1.3h-9.531a3.975 3.975 0 0 1-3.986-3.985v-9.36c0-.693-.607-1.3-1.387-1.3H5.72c-2.167 0-3.987 1.82-3.987 3.987V40.28c0 2.166 1.82 3.986 3.986 3.986h25.476c1.906 0 3.639-1.386 3.986-3.206.086-.347-.26-.78-.607-.78ZM7.105 16.366c0-.694.606-1.3 1.3-1.3h5.372c.78 0 1.3.606 1.3 1.3v1.3c0 .692-.607 1.299-1.3 1.299H8.404c-.78 0-1.3-.607-1.3-1.3v-1.3Zm13.43 17.243c0 .693-.606 1.3-1.3 1.3H8.406c-.78 0-1.3-.607-1.3-1.3v-1.3c0-.693.606-1.3 1.3-1.3H19.15c.78 0 1.3.607 1.3 1.3v1.3zm2.687-7.972c0 .693-.607 1.3-1.3 1.3H8.404c-.78 0-1.3-.607-1.3-1.3v-1.3c0-.693.607-1.3 1.3-1.3h13.431c.78 0 1.3.607 1.3 1.3v1.3z\" clip-rule=\"evenodd\" \/><\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t\t\t<h2 class=\"wp-block-salesforce-blog-iconography-list__title\">\n\t\t\t\t\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\t\t\t<\/h2>\n\t\t\n\t<\/div>\n\n\t<div class=\"wp-block-salesforce-blog-iconography-list__content \">\n\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/hub\/customer-service\/talk-script\/\">\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u306f\uff1f\u55b6\u696d\u529b\u306e\u4e0a\u304c\u308b\u4f5c\u308a\u65b9\u3084\u6d3b\u7528\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u89e3\u8aac<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3059\u308b\"><strong>\u30b3\u30b9\u30c8\u304c\u767a\u751f\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30b3\u30b9\u30c8\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u63a1\u7528\u30fb\u6559\u80b2\u8cbb<\/li>\n\n\n\n<li>\u4eba\u4ef6\u8cbb<\/li>\n\n\n\n<li>\u30b7\u30b9\u30c6\u30e0\u8cbb<\/li>\n<\/ul>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u306f\u57fa\u672c\u7684\u306a\u96fb\u8a71\u5fdc\u5bfe\u30b9\u30ad\u30eb\u3092\u306f\u3058\u3081\u3001\u52b9\u679c\u7684\u306a\u55b6\u696d\u30c8\u30fc\u30af\u3084\u67d4\u8edf\u306a\u5bfe\u5fdc\u529b\u3082\u5fc5\u8981\u3067\u3059\u3002\u96fb\u8a71\u5bfe\u5fdc\u306e\u30b9\u30ad\u30eb\u304c\u4e0d\u5341\u5206\u3060\u3068\u5546\u8ac7\u306b\u3064\u306a\u304c\u3089\u305a\u3001\u81ea\u793e\u306e\u8a55\u4fa1\u3092\u4e0b\u3052\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u81ea\u793e\u3067\u884c\u3046\u5834\u5408\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4eba\u4ef6\u8cbb\u3084\u9867\u5ba2\u60c5\u5831\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u8cbb\u7528\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001\u307e\u305a\u306f\u5c0f\u898f\u6a21\u306a\u30c1\u30fc\u30e0\u3067\u59cb\u3081\u3001\u8cbb\u7528\u5bfe\u52b9\u679c\u3092\u691c\u8a3c\u3057\u306a\u304c\u3089\u62e1\u5927\u3092\u691c\u8a0e\u3057\u307e\u3057\u3087\u3046\u3002\u3082\u3057\u304f\u306f\u3001\u5c02\u9580\u306e\u4f01\u696d\u306b\u696d\u52d9\u3092\u59d4\u8a17\u3059\u308c\u3070\u3001\u81ea\u793e\u3067\u4eba\u6750\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u62b1\u3048\u308b\u3053\u3068\u306a\u304f\u3001\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u958b\u59cb\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 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class=\"wp-block-heading\" id=\"h-\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b6\u3064\u306e\u30dd\u30a4\u30f3\u30c8\">\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b6\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d70034ca0ad&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d70034ca0ad\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img05.jpg?w=1000\" alt=\"\" class=\"wp-image-18685\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img05.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img05.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img05.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b\u4e3b\u306a\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u4ee5\u4e0b\u306e6\u3064\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u76ee\u7684\u3068\u8981\u4ef6\u3092\u660e\u78ba\u306b\u3059\u308b<\/li>\n\n\n\n<li>\u8cc7\u6599\u3084\u81ea\u793e\u306e\u4e8b\u524d\u6e96\u5099\u3092\u6574\u3048\u308b<\/li>\n\n\n\n<li>\u7cbe\u5ea6\u306e\u9ad8\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30b9\u30c8\u3092\u7528\u610f\u3059\u308b<\/li>\n\n\n\n<li>\u5185\u88fd\u304b\u5916\u6ce8\u304b\u3092\u6c7a\u3081\u308b<\/li>\n\n\n\n<li>\u6700\u521d\u306f\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3059\u308b<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3066\u5206\u6790\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p>\u30dd\u30a4\u30f3\u30c8\u3092\u3057\u3063\u304b\u308a\u304a\u3055\u3048\u3066\u3001\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u76ee\u7684\u3068\u8981\u4ef6\u3092\u660e\u78ba\u306b\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3067\u306f\u3001\u76ee\u7684\u3068\u8981\u4ef6\u306e\u660e\u78ba\u5316\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u3069\u306e\u3088\u3046\u306a\u6210\u679c\u3092\u51fa\u3057\u305f\u3044\u304b\u76ee\u6a19\u304c\u6c7a\u307e\u3063\u3066\u3044\u306a\u3044\u3068\u3001\u9032\u3081\u3066\u3044\u304f\u65b9\u5411\u6027\u3082\u5b9a\u307e\u3089\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u53d6\u308a\u7d44\u307f\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u76ee\u7684\u3084\u8981\u4ef6\u3092\u8a00\u8a9e\u5316\u3059\u308b<\/li>\n\n\n\n<li>\u30b4\u30fc\u30eb\u3092\u660e\u78ba\u306b\u3059\u308b<\/li>\n\n\n\n<li>KPI\u3092\u9069\u5207\u306b\u5b9a\u3081\u308b<\/li>\n<\/ul>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">KPI<\/a>\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3068\u306f\u3001\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u305f\u9032\u6357\u72b6\u6cc1\u3092\u6e2c\u5b9a\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002\u4ee3\u8868\u7684\u306a\u4f8b\u3068\u3057\u3066\u3001\u58f2\u4e0a\u76ee\u6a19\u3084\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u7387\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<br><br>\u300c\u4f11\u7720\u9867\u5ba2\u3092\u6398\u308a\u8d77\u3053\u3057\u3066\u3001\u6708\u306b5\u4ef6\u306e\u6709\u52b9\u5546\u8ac7\u3092\u5275\u51fa\u3059\u308b\u300d\u300c\u65b0\u5546\u54c1\u306e\u8a8d\u77e5\u5ea6\u3092\u4e0a\u3052\u3001\u95a2\u9023\u8cc7\u6599\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u6570\u3092100\u4ef6\u7372\u5f97\u3059\u308b\u300d\u3068\u3044\u3063\u305f\u3088\u3046\u306b\u3001\u6570\u5024\u3067\u6e2c\u308c\u308b\u5177\u4f53\u7684\u306a\u76ee\u6a19\u3092\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u77ed\u671f\u7684\u306b\u52b9\u679c\u304c\u73fe\u308c\u308b\u65bd\u7b56\u3067\u306f\u306a\u3044\u305f\u3081\u3001\u4e2d\u9577\u671f\u7684\u306a\u8996\u70b9\u3067\u76ee\u6a19\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3044\u3064\u307e\u3067\u306b\u3001\u3069\u306e\u304f\u3089\u3044\u306e\u6210\u679c\u3092\u9054\u6210\u3059\u308b\u306e\u304b\u3001\u5177\u4f53\u7684\u306a\u6700\u7d42\u76ee\u6a19\u3092\u660e\u78ba\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u8cc7\u6599\u3084\u81ea\u793e\u306e\u4e8b\u524d\u6e96\u5099\u3092\u6574\u3048\u308b<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u904b\u7528\u3092\u6210\u529f\u3055\u305b\u308b\u306b\u306f\u3001\u4f7f\u7528\u3059\u308b\u8cc7\u6599\u306e\u6574\u5099\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210\u306a\u3069\u3001\u4e8b\u524d\u6e96\u5099\u3092\u4e07\u5168\u306b\u6574\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u8cc7\u6599\u306f\u8ab0\u306b\u3067\u3082\u308f\u304b\u308a\u3084\u3059\u3044\u6587\u7ae0\u3067\u4f5c\u6210\u3057\u3001\u56f3\u3084\u8868\u3092\u6d3b\u7528\u3057\u3066\u8996\u8a8d\u6027\u3092\u9ad8\u3081\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u80b2\u6210\u3067\u306f\u3001\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3092\u6d3b\u7528\u3057\u305f\u7814\u4fee\u3084\u500b\u5225\u6307\u5c0e\u3092\u5b9f\u65bd\u3057\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5747\u4e00\u5316\u3092\u76ee\u6307\u3057\u307e\u3057\u3087\u3046\u3002\u62c5\u5f53\u8005\u306e\u30b9\u30ad\u30eb\u306b\u983c\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u6210\u679c\u3092\u5e95\u4e0a\u3052\u3059\u308b\u305f\u3081\u306b\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002<br><br>\u307e\u305f\u3001\u55b6\u696d\u30c8\u30fc\u30af\u3084\u3088\u304f\u3042\u308b\u8cea\u554f\u3092\u307e\u3068\u3081\u305fFAQ\u3092\u7528\u610f\u3059\u308b\u3053\u3068\u3067\u3001\u73fe\u5834\u3067\u306e\u5bfe\u5fdc\u3060\u3051\u3067\u306a\u304f\u3001\u7814\u4fee\u7528\u30de\u30cb\u30e5\u30a2\u30eb\u3068\u3057\u3066\u3082\u52b9\u679c\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u7cbe\u5ea6\u306e\u9ad8\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30b9\u30c8\u3092\u7528\u610f\u3059\u308b\">\u7cbe\u5ea6\u306e\u9ad8\u3044\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30b9\u30c8\u3092\u7528\u610f\u3059\u308b<\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306f\u30ea\u30b9\u30c8\u304c9\u5272\u3068\u8a00\u308f\u308c\u308b\u307b\u3069\u3001\u8ab0\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u304b\u304c\u91cd\u8981\u3067\u3059\u3002\u95c7\u96f2\u306b\u96fb\u8a71\u3092\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u76ee\u7684\u9054\u6210\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u306e\u9ad8\u3044\u30ea\u30b9\u30c8\u3092\u7528\u610f\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u904e\u53bb\u306b\u540d\u523a\u4ea4\u63db\u3057\u305f\u304c\u3001\u73fe\u5728\u306f\u95a2\u4fc2\u304c\u9014\u7d76\u3048\u3066\u3044\u308b\u4f11\u7720\u9867\u5ba2\u30ea\u30b9\u30c8\u3084\u3001Web\u30b5\u30a4\u30c8\u304b\u3089\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u305f\u304c\u3001\u307e\u3060\u5546\u8ac7\u306b\u81f3\u3063\u3066\u3044\u306a\u3044\u898b\u8fbc\u307f\u5ba2\u30ea\u30b9\u30c8\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u5185\u88fd\u304b\u5916\u6ce8\u304b\u3092\u6c7a\u3081\u308b\">\u5185\u88fd\u304b\u5916\u6ce8\u304b\u3092\u6c7a\u3081\u308b<\/h3>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u81ea\u793e\u5185\u3067\u884c\u3046\u304b\u3001\u5c02\u9580\u306e\u5916\u90e8\u4f01\u696d\u306b\u59d4\u8a17\u3059\u308b\u304b\u3092\u6c7a\u5b9a\u3057\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u306b\u30e1\u30ea\u30c3\u30c8\u30fb\u30c7\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u305f\u3081\u3001\u81ea\u793e\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u3066\u9078\u3073\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th><\/th><th>\u5185\u88fd<\/th><th>\u5916\u6ce8<\/th><\/tr><\/thead><tbody><tr><td>\u30e1\u30ea\u30c3\u30c8<\/td><td>\u30fb\u30ce\u30a6\u30cf\u30a6\u304c\u793e\u5185\u306b\u84c4\u7a4d\u3055\u308c\u308b\u30fb\u81ea\u793e\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u7406\u89e3\u304c\u6df1\u3044<\/td><td>\u30fb\u30d7\u30ed\u306e\u30ce\u30a6\u30cf\u30a6\u3092\u6d3b\u7528\u3067\u304d\u308b\u30fb\u77ed\u671f\u9593\u3067\u30b9\u30bf\u30fc\u30c8\u3067\u304d\u308b<\/td><\/tr><tr><td>\u30c7\u30e1\u30ea\u30c3\u30c8<\/td><td>\u30fb\u4eba\u6750\u306e\u63a1\u7528\u3084\u6559\u80b2\u306b\u30b3\u30b9\u30c8\u3068\u6642\u9593\u304c\u304b\u304b\u308b\u30fb\u7ba1\u7406\u8005\u306e\u8ca0\u62c5\u304c\u5927\u304d\u3044<\/td><td>\u30fb\u8cbb\u7528\u304c\u304b\u304b\u308b\u30fb\u793e\u5185\u306b\u30ce\u30a6\u30cf\u30a6\u304c\u84c4\u7a4d\u3055\u308c\u306b\u304f\u3044<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u307e\u305a\u306f\u5c0f\u898f\u6a21\u3067\u8a66\u3057\u305f\u3044\u3001\u3059\u3050\u306b\u59cb\u3081\u305f\u3044\u3068\u3044\u3046\u5834\u5408\u306f\u5916\u6ce8\u3001\u9577\u671f\u7684\u306a\u8996\u70b9\u3067\u793e\u5185\u306b\u5c02\u9580\u30c1\u30fc\u30e0\u3092\u4f5c\u308a\u305f\u3044\u5834\u5408\u306f\u5185\u88fd\u304c\u9069\u3057\u305f\u9078\u629e\u80a2\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u6700\u521d\u306f\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3059\u308b\">\u6700\u521d\u306f\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3059\u308b<\/h3>\n\n\n\n<p>\u76ee\u7684\u3068\u4f53\u5236\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u5177\u4f53\u7684\u306a\u5b9f\u884c\u8a08\u753b\u3092\u7acb\u3066\u307e\u3059\u3002\u3044\u304d\u306a\u308a\u5927\u898f\u6a21\u306b\u59cb\u3081\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u307e\u305a\u306f\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u5c0f\u3055\u306a\u30c1\u30fc\u30e0\u3084\u7279\u5b9a\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u304b\u3089\u30b9\u30e2\u30fc\u30eb\u30b9\u30bf\u30fc\u30c8\u3059\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7c21\u5358\u306a\u30c8\u30fc\u30af\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u30bf\u30fc\u30b2\u30c3\u30c8\u30ea\u30b9\u30c8\u3092\u7528\u610f\u3057\u3001\u300c1\u30f6\u6708\u9593\u30c6\u30b9\u30c8\u904b\u7528\u3057\u3066\u307f\u308b\u300d\u3068\u3044\u3063\u305f\u5f62\u3067\u671f\u9593\u3092\u533a\u5207\u3063\u3066\u5b9f\u8df5\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002\u305d\u3053\u3067\u5f97\u3089\u308c\u305f\u7d50\u679c\u3084\u8ab2\u984c\u3092\u3082\u3068\u306b\u6539\u5584\u3092\u7e70\u308a\u8fd4\u3059\u3053\u3068\u304c\u3001\u6700\u7d42\u7684\u306a\u6210\u529f\u3078\u306e\u8fd1\u9053\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3066\u5206\u6790\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u30c7\u30fc\u30bf\u5316\u3057\u3001\u5206\u6790\u3059\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u628a\u63e1\u3084\u8ab2\u984c\u89e3\u6c7a\u306b\u3064\u306a\u304c\u308b\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u9867\u5ba2\u304c\u6c42\u3081\u3066\u3044\u308b\u3053\u3068\u3084\u60a9\u3093\u3067\u3044\u308b\u70b9\u3092\u30c7\u30fc\u30bf\u3068\u3057\u3066\u84c4\u7a4d\u3059\u308b\u3053\u3068\u3067\u3001\u5fdc\u5bfe\u54c1\u8cea\u306e\u5411\u4e0a\u3084\u6210\u7d04\u7387\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u306b\u306f\u3001CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3084SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u306e\u5c0e\u5165\u304c\u52b9\u679c\u7684\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308c\u3070\u3001\u901a\u8a71\u5185\u5bb9\u3084\u30e1\u30fc\u30eb\u5c65\u6b74\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u30c1\u30fc\u30e0\u5168\u4f53\u3067\u60c5\u5831\u3092\u52b9\u7387\u3088\u304f\u5171\u6709\u3067\u304d\u307e\u3059\u3002<br><br>\u4e00\u5ea6\u7acb\u3066\u305f\u8a08\u753b\u3084\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u56fa\u57f7\u305b\u305a\u3001\u5fc5\u305a\u5b9a\u671f\u7684\u306b\u6d3b\u52d5\u3092\u632f\u308a\u8fd4\u308a\u3001\u6539\u5584\u3059\u308bPDCA\u30b5\u30a4\u30af\u30eb\u3092\u56de\u3057\u307e\u3057\u3087\u3046\u3002\u53cd\u5fdc\u306e\u60aa\u3044\u30ea\u30b9\u30c8\u3084\u6642\u9593\u5e2f\u3092\u5206\u6790\u3057\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u30d7\u30e9\u30f3\u3092\u7acb\u3066\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c6\u30ec\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u5f79\u7acb\u3064CRM\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3053\u3061\u3089\u3082\u3042\u308f\u305b\u3066\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"49\" fill=\"none\" viewBox=\"0 0 48 49\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M27.208 15.066h7.106c.52 0 .953-.434.953-.954 0-.26-.087-.433-.26-.693l-8.838-8.751c-.26-.174-.434-.26-.694-.26a.96.96 0 0 0-.953.953v7.019a2.7 2.7 0 0 0 2.686 2.686m15.684 9.011-.78-.78c-.52-.52-1.3-.52-1.907 0L29.895 33.61c-.088.087 0 .173 0 .26v2.166c0 .173 0 .347.172.347h2.253c.087 0 .174-.087.26-.087L42.892 26.07c.606-.693.606-1.473 0-1.993m-8.319 16.204h-6.152a2.515 2.515 0 0 1-2.513-2.513V33.09c0-.693.173-1.386.78-1.82l8.232-8.231c.26-.26.433-.607.433-.954v-1.733c0-.693-.607-1.3-1.3-1.3h-9.531a3.975 3.975 0 0 1-3.986-3.985v-9.36c0-.693-.607-1.3-1.387-1.3H5.72c-2.167 0-3.987 1.82-3.987 3.987V40.28c0 2.166 1.82 3.986 3.986 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href=\"https:\/\/www.salesforce.com\/jp\/hub\/crm\/crm-merit\/\">CRM\u306e\u30e1\u30ea\u30c3\u30c8\u306f\uff1f\u6d3b\u7528\u65b9\u6cd5\u30844\u3064\u306e\u6ce8\u610f\u70b9\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d-\u7ba1\u7406\u3059\u308b\u306a\u3089ai\u6d3b\u7528\u3082\u304a\u3059\u3059\u3081\">\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u30fb\u7ba1\u7406\u3059\u308b\u306a\u3089AI\u6d3b\u7528\u3082\u304a\u3059\u3059\u3081<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d70034cc0e8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d70034cc0e8\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img06.jpg?w=1000\" alt=\"\" class=\"wp-image-18686\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img06.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img06.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img06.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/01\/jp-telemarketing-img06.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u84c4\u7a4d\u3057\u3066\u3001\u52b9\u7387\u3088\u304f\u7ba1\u7406\u3059\u308b\u306a\u3089AI\u306e\u6d3b\u7528\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/sales\/cloud\/\">Sales Cloud<\/a>\u300d\u3067\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3084\u904e\u53bb\u306e\u30ea\u30fc\u30c9\u60c5\u5831\u3092\u5206\u6790\u3057\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u30ea\u30fc\u30c9\u30b9\u30b3\u30a2\u3092\u81ea\u52d5\u3067\u7b97\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30c7\u30fc\u30bf\u306b\u3082\u3068\u3065\u3044\u3066\u898b\u8fbc\u307f\u5ba2\u3084\u65e2\u5b58\u9867\u5ba2\u3078\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u81ea\u52d5\u3067\u63d0\u6848\u3055\u308c\u308b\u305f\u3081\u3001\u6700\u9069\u306a\u55b6\u696d\u6d3b\u52d5\u3092\u5c55\u958b\u53ef\u80fd\u3067\u3059\u3002AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u55b6\u696d\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u3057\u3001\u6210\u679c\u306e\u6700\u5927\u5316\u3082\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" 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