{"id":19632,"date":"2025-04-30T14:28:51","date_gmt":"2025-04-30T05:28:51","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=19632"},"modified":"2025-04-30T14:31:55","modified_gmt":"2025-04-30T05:31:55","slug":"jp-role-playing-points","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-role-playing-points\/","title":{"rendered":"\u30ed\u30fc\u30d7\u30ec\u3068\u306f\uff1f\u610f\u5473\u3084\u76ee\u7684\u3001\u624b\u9806\u3084\u52b9\u679c\u7684\u306b\u5b9f\u65bd\u3059\u308b\u30dd\u30a4\u30f3\u30c8\u3082\u89e3\u8aac"},"content":{"rendered":"\n<p>\u30ed\u30fc\u30d7\u30ec\u3068\u306f\u3001\u300c\u30ed\u30fc\u30eb\u30d7\u30ec\u30a4\u30f3\u30b0\u300d\u306e\u7565\u79f0\u3067\u3001\u7279\u5b9a\u306e\u5f79\u5272\u3084\u7acb\u5834\u3092\u6f14\u3058\u308b\u3053\u3068\u3067\u5b9f\u8df5\u7684\u306a\u30b9\u30ad\u30eb\u3092\u78e8\u304f\u7814\u4fee\u624b\u6cd5\u3067\u3059\u3002\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u306e\u8ab2\u984c\u767a\u898b\u3084\u3001\u55b6\u696d\u529b\u5f37\u5316\u306b\u7528\u3044\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ed\u30fc\u30d7\u30ec\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u8eab\u306e\u826f\u3044\u90e8\u5206\u3068\u6539\u5584\u70b9\u3092\u5ba2\u89b3\u7684\u306b\u628a\u63e1\u3067\u304d\u3001\u6210\u9577\u306b\u3064\u306a\u3052\u3089\u308c\u307e\u3059\u3002\u307e\u305f\u3001\u76ee\u7684\u306b\u5408\u308f\u305b\u3066\u30ed\u30fc\u30d7\u30ec\u306e\u7a2e\u985e\u3084\u30c6\u30fc\u30de\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3067\u3001\u6210\u679c\u3092\u4e0a\u3052\u3066\u3044\u308b\u30d9\u30c6\u30e9\u30f3\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u306e\u30ce\u30a6\u30cf\u30a6\u3084\u30b9\u30ad\u30eb\u3092\u52b9\u679c\u7684\u306b\u53d6\u5f97\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30ed\u30fc\u30d7\u30ec\u306e\u76ee\u7684\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u5b9f\u65bd\u624b\u9806\u3001\u52b9\u679c\u7684\u306a\u30ed\u30fc\u30d7\u30ec\u3092\u884c\u3046\u30dd\u30a4\u30f3\u30c8\u306a\u3069\u3092\u8a73\u3057\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div 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href=\"https:\/\/www.salesforce.com\/jp\/blog\/sales-skills-vol1\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u55b6\u696d\u306b\u6c42\u3081\u3089\u308c\u308b9\u3064\u306e\u30b9\u30ad\u30eb\u3068\u306f\uff1f\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u65b9\u6cd5\u3068\u6210\u529f\u4e8b\u4f8b\u3082\u7d39\u4ecb<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" 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class=\"wp-block-heading\" 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class=\"wp-block-heading\" id=\"h-\u55b6\u696d\u30ce\u30a6\u30cf\u30a6\u3092\u7fd2\u5f97\u3057\u3084\u3059\u3044\"><strong>\u55b6\u696d\u30ce\u30a6\u30cf\u30a6\u3092\u7fd2\u5f97\u3057\u3084\u3059\u3044<\/strong><\/h3>\n\n\n\n<p>\u55b6\u696d\u30ce\u30a6\u30cf\u30a6\u306e\u7fd2\u5f97\u306b\u304a\u3044\u3066\u3001\u30ed\u30fc\u30d7\u30ec\u306f\u975e\u5e38\u306b\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3068\u304f\u306b\u3001\u30d9\u30c6\u30e9\u30f3\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u3068\u306e\u30ed\u30fc\u30d7\u30ec\u3067\u306f\u3001\u9577\u5e74\u306e\u7d4c\u9a13\u304b\u3089\u5f97\u3089\u308c\u305f\u5b9f\u8df5\u7684\u306a\u30c6\u30af\u30cb\u30c3\u30af\u3084\u5546\u8ac7\u3092\u6210\u529f\u306b\u5c0e\u304f\u305f\u3081\u306e\u30b3\u30c4\u3092\u76f4\u63a5\u5b66\u3079\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30d9\u30c6\u30e9\u30f3\u306e\u5546\u8ac7\u30b9\u30bf\u30a4\u30eb\u3092\u9593\u8fd1\u3067\u89b3\u5bdf\u3057\u3001\u305d\u306e\u5834\u3067\u306e\u8cea\u554f\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u901a\u3058\u3066\u3001\u5bfe\u5fdc\u65b9\u6cd5\u3084\u767a\u8a00\u306e\u610f\u56f3\u3092\u6df1\u3081\u308b\u3053\u3068\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u30d9\u30c6\u30e9\u30f3\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u304c\u7d4c\u9a13\u3057\u3066\u304d\u305f\u3055\u307e\u3056\u307e\u306a\u30b1\u30fc\u30b9\u3084\u5bfe\u51e6\u6cd5\u3092\u77e5\u308b\u3053\u3068\u3067\u3001\u540c\u3058\u5931\u6557\u3092\u9632\u304e\u3001\u3088\u308a\u52b9\u7387\u7684\u306a\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u304c\u53ef\u80fd\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/hub\/sales\/know-how-sharing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ce\u30a6\u30cf\u30a6\u5171\u6709\u306e\u65b9\u6cd5\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u3084\u6d3b\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3092\u7d39\u4ecb<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" 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srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-3.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-3.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-3.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-3.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u591a\u304f\u306e\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u30ed\u30fc\u30d7\u30ec\u3067\u3059\u304c\u3001\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30c7\u30e1\u30ea\u30c3\u30c8\u3082\u628a\u63e1\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<ul 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class=\"wp-block-heading\" 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data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-4.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-19649\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-4.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-4.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-4.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/02\/jp-role-playing-points_H2-4.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" 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id=\"h-step1-\u30c6\u30fc\u30de\u3092\u8a2d\u5b9a\u3059\u308b\"><strong>STEP1\uff1a\u30c6\u30fc\u30de\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u52b9\u679c\u7684\u306a\u30ed\u30fc\u30d7\u30ec\u3092\u5b9f\u65bd\u3059\u308b\u306b\u306f\u3001\u660e\u78ba\u306a\u30c6\u30fc\u30de\u8a2d\u5b9a\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6f20\u7136\u3068\u300c\u55b6\u696d\u7df4\u7fd2\u300d\u3068\u3044\u3046\u3060\u3051\u3067\u306f\u3001\u3044\u304f\u3089\u30ed\u30fc\u30d7\u30ec\u3092\u7e70\u308a\u8fd4\u3057\u3066\u3082\u5177\u4f53\u7684\u306a\u6210\u679c\u3092\u5f97\u308b\u306e\u306f\u96e3\u3057\u3044\u3067\u3057\u3087\u3046\u3002\u30c6\u30fc\u30de\u8a2d\u5b9a\u3067\u306f\u3001\u300c\u4f55\u3092\u5b66\u3073\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u30b9\u30ad\u30eb\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u306e\u304b\u300d\u3092\u5177\u4f53\u7684\u306b\u5b9a\u7fa9\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c6\u30fc\u30de\u306b\u5fdc\u3058\u3066\u3001\u9069\u5207\u306a\u30ed\u30fc\u30d7\u30ec\u5f62\u5f0f\u3092\u9078\u629e\u3057\u307e\u3057\u3087\u3046\u3002\u6ce8\u610f\u70b9\u306f\u3001\u53c2\u52a0\u8005\u306e\u7d4c\u9a13\u5024\u306b\u5408\u308f\u305b\u3066\u30c6\u30fc\u30de\u3092\u8abf\u6574\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step2-\u5f79\u5272\u3092\u8a2d\u5b9a\u3059\u308b\"><strong>STEP2\uff1a\u5f79\u5272\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30fc\u30de\u8a2d\u5b9a\u304c\u7d42\u308f\u3063\u305f\u3089\u3001\u5f79\u5272\u3092\u6c7a\u3081\u307e\u3057\u3087\u3046\u3002\u57fa\u672c\u7684\u306b\u306f\u3001\u30b9\u30ad\u30eb\u5411\u4e0a\u3092\u56f3\u308a\u305f\u3044\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u304c\u300c\u55b6\u696d\u5f79\u300d\u3092\u3001\u7d4c\u9a13\u8c4a\u5bcc\u306a\u4e0a\u53f8\u3084\u5148\u8f29\u304c\u300c\u9867\u5ba2\u5f79\u300d\u3092\u52d9\u3081\u307e\u3059\u3002\u3053\u306e\u7d44\u307f\u5408\u308f\u305b\u306b\u3088\u308a\u3001\u5b9f\u8df5\u7684\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u81ea\u8eab\u306e\u55b6\u696d\u30b9\u30ad\u30eb\u3092\u5ba2\u89b3\u7684\u306b\u628a\u63e1\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3060\u3057\u3001\u5f79\u5272\u8a2d\u5b9a\u306f\u56fa\u5b9a\u5316\u305b\u305a\u306b\u3001\u6642\u306b\u306f\u9006\u306e\u7acb\u5834\u3092\u7d4c\u9a13\u3059\u308b\u3053\u3068\u3082\u6709\u52b9\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u7d4c\u9a13\u306e\u6d45\u3044\u55b6\u696d\u30d1\u30fc\u30bd\u30f3\u304c\u9867\u5ba2\u5f79\u3092\u52d9\u3081\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u5fc3\u7406\u3078\u306e\u7406\u89e3\u304c\u6df1\u307e\u308a\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u63d0\u6848\u3092\u601d\u3044\u3064\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u540c\u6642\u306b\u3001\u4e0a\u53f8\u304c\u3069\u306e\u3088\u3046\u306b\u55b6\u696d\u3057\u3066\u304f\u308b\u306e\u304b\u3092\u4f53\u611f\u3067\u304d\u308b\u826f\u3044\u6a5f\u4f1a\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" 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class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>\u4eba\u3068\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5354\u696d\u306b\u3088\u308a\u55b6\u696d\u7d44\u7e54\u3092\u62e1\u5f35\u3057\u58f2\u4e0a\u3092\u6700\u5927\u5316<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cAgentforce for 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src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/09\/OG-Image-Agentforce.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/09\/OG-Image-Agentforce.png 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/09\/OG-Image-Agentforce.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/09\/OG-Image-Agentforce.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/09\/OG-Image-Agentforce.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" 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Cloud<\/a>\u300d\u3067\u306f\u3001\u9867\u5ba2\u306e\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u304b\u3089\u58f2\u4e0a\u4e88\u6e2c\u3001\u5546\u8ac7\u306e\u30af\u30ed\u30fc\u30ba\u307e\u3067\u3001\u3042\u3089\u3086\u308b\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u30a2\u30c3\u30d7\u3092\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001Salesforce\u304c\u958b\u767a\u3057\u305fAI\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-salesforce-ai-einstein\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein<\/a>\u300d\u3092\u642d\u8f09\u3057\u3066\u304a\u308a\u3001\u904e\u53bb\u306e\u5546\u8ac7\u30c7\u30fc\u30bf\u3084\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u52b9\u679c\u7684\u306a\u55b6\u696d\u304c\u5b9f\u73fe\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u300c\u3082\u3063\u3068\u3082\u53d7\u6ce8\u78ba\u7387\u304c\u9ad8\u3044\u5546\u8ac7\u3092\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u3066\u300d\u3068\u4f9d\u983c\u3059\u308b\u3053\u3068\u3067\u3001\u9032\u884c\u4e2d\u306e\u5546\u8ac7\u60c5\u5831\u3068\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u56de\u7b54\u3057\u3066\u304f\u308c\u307e\u3059\u3002\u53d7\u6ce8\u7387\u306e\u9ad8\u3044\u9867\u5ba2\u304c\u308f\u304b\u308c\u3070\u3001\u305d\u306e\u9867\u5ba2\u306e\u60c5\u5831\u3092\u30a4\u30f3\u30d7\u30c3\u30c8\u3057\u3066\u3001\u6210\u679c\u306b\u3064\u306a\u304c\u308a\u3084\u3059\u3044\u30ed\u30fc\u30d7\u30ec\u3092\u5b9f\u65bd\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u300c\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u6848\u4ef6\u3078\u306e\u5bfe\u5fdc\u7df4\u7fd2\u300d\u300c\u696d\u754c\u7279\u6027\u306b\u5fdc\u3058\u305f\u63d0\u6848\u529b\u5f37\u5316\u300d\u306a\u3069\u3001\u3088\u308a\u6226\u7565\u7684\u306a\u30ed\u30fc\u30d7\u30ec\u3082\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9650\u3089\u308c\u305f\u6642\u9593\u3067\u3088\u308a\u52b9\u679c\u7684\u306a\u55b6\u696d\u529b\u5f37\u5316\u3092\u5b9f\u73fe\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u95a2\u9023\u30da\u30fc\u30b8\uff1a<a 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