{"id":20534,"date":"2025-03-18T08:23:16","date_gmt":"2025-03-17T23:23:16","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=20534"},"modified":"2025-03-18T09:47:28","modified_gmt":"2025-03-18T00:47:28","slug":"small-business-trends-2024","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/small-business-trends-2024\/","title":{"rendered":"\u3010\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u8abf\u67fb\u30113300\u4eba\u306e\u58f0\u3092\u3082\u3068\u306b\u3057\u305f\u30d3\u30b8\u30cd\u30b9\u30c8\u30ec\u30f3\u30c9Top5"},"content":{"rendered":"\n<p><strong>\u514d\u8cac\u4e8b\u9805\uff1a\u3053\u306e\u8a18\u4e8b\u3067\u8a00\u53ca\u3057\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u7d71\u8a08\u5024\u306f\u3001Salesforce\u306e<\/strong><a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text1\" target=\"_blank\" rel=\"noreferrer 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class=\"wp-block-salesforce-blog-iconography-list\">\n\t<div class=\"wp-block-salesforce-blog-iconography-list__heading\">\n\t\t\t\t<span class='wp-block-salesforce-blog-iconography-list__icon'>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"48\" height=\"49\" fill=\"none\" viewBox=\"0 0 48 49\"><path fill=\"#032D60\" fill-rule=\"evenodd\" d=\"M27.208 15.066h7.106c.52 0 .953-.434.953-.954 0-.26-.087-.433-.26-.693l-8.838-8.751c-.26-.174-.434-.26-.694-.26a.96.96 0 0 0-.953.953v7.019a2.7 2.7 0 0 0 2.686 2.686m15.684 9.011-.78-.78c-.52-.52-1.3-.52-1.907 0L29.895 33.61c-.088.087 0 .173 0 .26v2.166c0 .173 0 .347.172.347h2.253c.087 0 .174-.087.26-.087L42.892 26.07c.606-.693.606-1.473 0-1.993m-8.319 16.204h-6.152a2.515 2.515 0 0 1-2.513-2.513V33.09c0-.693.173-1.386.78-1.82l8.232-8.231c.26-.26.433-.607.433-.954v-1.733c0-.693-.607-1.3-1.3-1.3h-9.531a3.975 3.975 0 0 1-3.986-3.985v-9.36c0-.693-.607-1.3-1.387-1.3H5.72c-2.167 0-3.987 1.82-3.987 3.987V40.28c0 2.166 1.82 3.986 3.986 3.986h25.476c1.906 0 3.639-1.386 3.986-3.206.086-.347-.26-.78-.607-.78ZM7.105 16.366c0-.694.606-1.3 1.3-1.3h5.372c.78 0 1.3.606 1.3 1.3v1.3c0 .692-.607 1.299-1.3 1.299H8.404c-.78 0-1.3-.607-1.3-1.3v-1.3Zm13.43 17.243c0 .693-.606 1.3-1.3 1.3H8.406c-.78 0-1.3-.607-1.3-1.3v-1.3c0-.693.606-1.3 1.3-1.3H19.15c.78 0 1.3.607 1.3 1.3v1.3zm2.687-7.972c0 .693-.607 1.3-1.3 1.3H8.404c-.78 0-1.3-.607-1.3-1.3v-1.3c0-.693.607-1.3 1.3-1.3h13.431c.78 0 1.3.607 1.3 1.3v1.3z\" clip-rule=\"evenodd\" \/><\/svg>\n\t\t<\/span>\n\t\t\n\t\t\t\t\t<h2 class=\"wp-block-salesforce-blog-iconography-list__title\">\n\t\t\t\t<strong>AI\u642d\u8f09CRM\u3092\u6d3b\u7528\u3057\u305f\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e\u4e8b\u4f8b\u3092\u8aad\u3080<\/strong>\t\t\t<\/h2>\n\t\t\n\t<\/div>\n\n\t<div class=\"wp-block-salesforce-blog-iconography-list__content \">\n\t\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/lanstech\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u682a\u5f0f\u4f1a\u793e\u30e9\u30f3\u30b9\u30c6\u30c3\u30af | CRM\u521d\u5fc3\u8005\u306e\u793e\u9577\u304c\u4e00\u4eba\u3067\u5c0e\u5165\u3001\u55b6\u696d\u306e\u5c5e\u4eba\u5316\u3092\u89e3\u6d88\u3057\u4f1a\u8b70\u6642\u959383%\u524a\u6e1b<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/customer-stories\/joycle\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u682a\u5f0f\u4f1a\u793eJOYCLE | \u6025\u6210\u9577\u30fbIPO\u3092\u8996\u91ce\u306b\u3001\u5275\u696d\u76f4\u5f8c\u306bStarter Suite\u5c0e\u5165<\/a><\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-ai\u3078\u306e\u6295\u8cc7\u304c\u91cd\u8981\"><strong>2. AI\u3078\u306e\u6295\u8cc7\u304c\u91cd\u8981<\/strong><\/h3>\n\n\n\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3078\u306e\u6295\u8cc7\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u306e\u6210\u9577\u306e\u4e2d\u5fc3\u306b\u3042\u308a\u307e\u3059\u3002\u30ec\u30dd\u30fc\u30c8\u306b\u3088\u308b\u3068\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text4\" target=\"_blank\" rel=\"noreferrer noopener\">\u904e\u53bb1\u5e74\u9593\u306b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3078\u306e\u652f\u51fa\u3092\u5897\u3084\u3057\u305f\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e76%\u306f\u3001\u78ba\u56fa\u305f\u308b\u6c7a\u610f\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/a>\u5f7c\u3089\u306f\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u696d\u52d9\u3092\u7c21\u7d20\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306f\u3001\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u5f37\u5316\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u304c\u9032\u3080\u4e16\u754c\u3067\u81ea\u5206\u305f\u3061\u306e\u5f37\u307f\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e2d\u5c0f\u4f01\u696d\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084AI\u30a2\u30b7\u30b9\u30c8\u30bb\u30fc\u30eb\u30b9\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u305f\u3081\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306b\u6295\u8cc7\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3d9b286cf6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3d9b286cf6\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"520\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img02.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20570\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img02.jpg?w=300&amp;h=156 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img02.jpg?w=768&amp;h=399 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img02.jpg?w=150&amp;h=78 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u3053\u308c\u306f\u3001AI\u306b\u6295\u8cc7\u3059\u308b\u3053\u3068\u3067\u76ee\u6a19\u3092\u9054\u6210\u3057\u3001\u5c06\u6765\u7684\u306b\u5927\u304d\u306aROI\u304c\u5f97\u3089\u308c\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u307e\u3068\u3081\uff1a<\/strong>\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u305f\u3081\u306b\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u6295\u8cc7\u3092\u512a\u5148\u3057\u3001\u5148\u884c\u6295\u8cc7\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u3066\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3001\u9867\u5ba2\u3092\u60f9\u304d\u3064\u3051\u308b\u3053\u3068\u3067\u3001\u6210\u529f\u3092\u53ce\u3081\u3066\u3044\u307e\u3059\u3002\u4e3b\u306a\u6295\u8cc7\u5206\u91ce\u306f\u3001\u30c7\u30b8\u30bf\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084AI\u306b\u3088\u308b\u55b6\u696d\u652f\u63f4\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306a\u3069\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u30ab\u30ae\u3092\u306b\u304e\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\"><strong>3. \u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u30ab\u30ae\u3092\u306b\u304e\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc<\/strong><\/h3>\n\n\n\n<p>CRM\u306f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u6295\u8cc7\u306b\u304a\u3044\u3066\u91cd\u8981\u306a\u5206\u91ce\u3067\u3059\u304c\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3084E\u30b3\u30de\u30fc\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30b5\u30a4 \u30d0\u30fc\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3082\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u306e\u6210\u9577\u3068\u9867\u5ba2\u30cb\u30fc\u30ba\u3078\u306e\u67d4\u8edf\u306a\u5bfe\u5fdc\u306b\u5f79\u7acb\u3063\u3066\u3044\u307e\u3059\u3002<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text5\" target=\"_blank\" rel=\"noreferrer noopener\">\u5b9f\u969b\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e\u30ea\u30fc\u30c0\u30fc\u306e73%\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u6295\u8cc7\u306b\u3088\u3063\u3066\u7af6\u5408\u3068\u306e\u5dee\u3092\u5e83\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u3066\u3044\u308b\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/a><br><br>AI\u306f\u5927\u4f01\u696d\u3060\u3051\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI\u306f\u3001\u30ec\u30d9\u30eb\u30a2\u30c3\u30d7\u3092\u76ee\u6307\u3059\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u30ec\u30dd\u30fc\u30c8\u306b\u3088\u308b\u3068\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text6\" target=\"_blank\" rel=\"noreferrer noopener\">\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e75\uff05\u304cAI\u306b\u6295\u8cc7\u3057\u3001\u30ea\u30fc\u30c0\u30fc\u306e78\uff05\u304cAI\u306f\u30d3\u30b8\u30cd\u30b9\u306e\u30b2\u30fc\u30e0\u30c1\u30a7\u30f3\u30b8\u30e3\u30fc\u306b\u306a\u308b\u3068\u8003\u3048\u3066\u3044\u307e\u3059\u3002<\/a><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3d9b28821d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3d9b28821d\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"520\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img03.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20571\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img03.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img03.jpg?w=300&amp;h=156 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img03.jpg?w=768&amp;h=399 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img03.jpg?w=150&amp;h=78 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u3053\u308c\u306f\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u304c\u512a\u4f4d\u6027\u3092\u4fdd\u3061\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u3088\u308a\u3088\u304f\u6e80\u305f\u3059\u305f\u3081\u306b\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRM<\/a>\u3084\u30af\u30e9\u30a6\u30c9\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u305d\u3057\u3066\u30b5\u30a4\u30d0\u30fc\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306a\u3069\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u6295\u8cc7\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<br><br><strong>\u307e\u3068\u3081\uff1a<\/strong>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3078\u306e\u6295\u8cc7\u306f\u65e5\u3005\u306e\u696d\u52d9\u52b9\u7387\u5316\u3068\u6301\u7d9a\u7684\u306a\u6210\u529f\u306b\u3068\u3063\u3066\u91cd\u8981\u3067\u3059\u3002\u65e2\u5b58\u30c4\u30fc\u30eb\u306b\u3046\u307e\u304f\u9069\u5408\u3059\u308b\u62e1\u5f35\u6027\u306e\u9ad8\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9078\u3076\u3053\u3068\u3067\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u6210\u529f\u3078\u306e\u9053\u3092\u5207\u308a\u62d3\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-ai\u306f\u7af6\u4e89\u512a\u4f4d\u3092\u3082\u305f\u3089\u3059-nbsp\"><strong>4. AI\u306f\u7af6\u4e89\u512a\u4f4d\u3092\u3082\u305f\u3089\u3059&nbsp;<\/strong><\/h3>\n\n\n\n<p>AI\u306f\u5358\u306b\u4f5c\u696d\u3092\u697d\u306b\u3059\u308b\u9053\u5177\u3067\u306f\u306a\u304f\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u50cd\u304d\u65b9\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u3082\u306e\u3067\u3059\u3002\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u304c\u9867\u5ba2\u306e\u884c\u52d5\u3092\u4e88\u6e2c\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3092\u5fae\u8abf\u6574\u3057\u3001\u5728\u5eab\u3092\u3088\u308a\u9069\u5207\u306b\u7ba1\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/small-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI CRM<\/a>\u3092\u4f7f\u3048\u3070\u3001\u7c21\u5358\u306b\u4e88\u6e2c\u5206\u6790\u304c\u53ef\u80fd\u3067\u3059\u3002\u3064\u307e\u308a\u3001\u9867\u5ba2\u304c\u671b\u3093\u3067\u3044\u308b\u3082\u306e\u304c\u308f\u304b\u308b\u524d\u306b\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u4e88\u6e2c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3d9b289c5d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3d9b289c5d\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"550\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img04.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20572\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img04.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img04.jpg?w=300&amp;h=165 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img04.jpg?w=768&amp;h=422 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img04.jpg?w=150&amp;h=83 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><strong>\u307e\u3068\u3081\uff1a<\/strong>\u4e2d\u5c0f\u4f01\u696d\u306fAI\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u5927\u4f01\u696d\u3068\u306e\u683c\u5dee\u3092\u7e2e\u3081\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u306a\u30c4\u30fc\u30eb\u3092\u696d\u52d9\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u5927\u4f01\u696d\u306b\u5339\u6575\u3059\u308b\u9867\u5ba2\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u3055\u3089\u306b\u3001\u305d\u306e\u904e\u7a0b\u3067\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3082\u7bc9\u304f\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-\u4e2d\u5c0f\u4f01\u696d\u306e\u65b0\u305f\u306a\u512a\u5148\u8ab2\u984c\u306f\u30c7\u30fc\u30bf\u7ba1\u7406\"><strong>5. \u4e2d\u5c0f\u4f01\u696d\u306e\u65b0\u305f\u306a\u512a\u5148\u8ab2\u984c\u306f\u30c7\u30fc\u30bf\u7ba1\u7406<\/strong><\/h3>\n\n\n\n<p>\u4eca\u65e5\u306e\u9867\u5ba2\u306f\u3001\u4f01\u696d\u304c\u81ea\u5206\u306e\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3057\u3066\u304f\u308c\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u305f\u3044\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u52b9\u679c\u7684\u306a\u30c7\u30fc\u30bf\u7ba1\u7406\u306f\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u30c7\u30fc\u30bf\u91cf\u304c\u5897\u52a0\u3059\u308b\u306b\u3064\u308c\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/data\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30fc\u30bf\u306e\u6574\u7406\u3001\u4fdd\u8b77\u3001\u5206\u6790\u3092\u652f\u63f4\u3059\u308b\u30c4\u30fc\u30eb<\/a>\u306b\u6295\u8cc7\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3068\u8a8d\u8b58\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text7\" target=\"_blank\" rel=\"noreferrer noopener\">\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e66%\u304c\u30c7\u30fc\u30bf\u7ba1\u7406\u3078\u306e\u6295\u8cc7\u984d\u3092\u5897\u3084\u3057\u3066\u3044\u307e\u3059\u3002<\/a>\u3053\u308c\u306f\u3001\u6210\u9577\u4fc3\u9032\u306e\u305f\u3081\u306b\u306f\u30c7\u30fc\u30bf\u304c\u3044\u304b\u306b\u91cd\u8981\u3067\u3042\u308b\u304b\u3068\u3044\u3046\u7406\u89e3\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u3066\u3044\u307e\u3059\u3002CRM\u3092\u4f7f\u3063\u3066\u30c7\u30fc\u30bf\u306e\u4e00\u5143\u7ba1\u7406\u3092\u3057\u3066\u3044\u306a\u3044\u5834\u5408\u3001\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u9003\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u3001\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u306b\u4f34\u3044\u3001\u30c7\u30fc\u30bf\u306e\u54c1\u8cea\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3092\u512a\u5148\u3057\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\u554f\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u65ad\u7247\u5316\u3055\u308c\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u3064\u306a\u304c\u308b\u6050\u308c\u304c\u3042\u308a\u307e\u3059\u3002\u4e2d\u5c0f\u4f01\u696d\u306e66\uff05\u304c\u30c7\u30fc\u30bf\u7ba1\u7406\u3078\u306e\u6295\u8cc7\u3092\u5897\u984d\u3057\u3001\u30b5\u30a4\u30ed\u5316\u3092\u89e3\u6d88\u3057\u3066\u7d71\u5408\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d3d9b28b46f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d3d9b28b46f\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"460\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img05.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-20573\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img05.jpg?w=300&amp;h=138 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img05.jpg?w=768&amp;h=353 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/small-business-trends-2024-img05.jpg?w=150&amp;h=69 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u304c\u7c21\u5358\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3001\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u304c\u4fc3\u9032\u3055\u308c\u3001\u4f01\u696d\u306f\u6226\u7565\u306e\u5fae\u8abf\u6574\u306b\u5fc5\u8981\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u306f\u3001CRM\uff0bAI\uff0b\u30c7\u30fc\u30bf\u6226\u7565\u3092\u53d6\u308a\u5165\u308c\u308b\u3053\u3068\u3067\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u304c\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3057\u3001\u6c38\u7d9a\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u3092\u69cb\u7bc9\u3067\u304d\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u307e\u3068\u3081\uff1a<\/strong>\u30af\u30ea\u30fc\u30f3\u3067\u6574\u7406\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u6301\u3064\u3053\u3068\u306f\u3001\u660e\u78ba\u306a\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u6301\u3064\u3088\u3046\u306a\u3082\u306e\u3067\u3001\u8ff7\u3046\u3053\u3068\u306a\u304f\u9032\u3080\u3079\u304d\u9053\u3092\u898b\u901a\u305b\u307e\u3059\u3002\u3088\u308a\u8ce2\u660e\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3044\u3001\u30c8\u30ec\u30f3\u30c9\u3092\u628a\u63e1\u3057\u3001\u5909\u5316\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u30c7\u30fc\u30bf\u7ba1\u7406\u306bCRM\u3068AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u3092\u52b9\u7387\u5316\u3057\u3001\u6210\u9577\u306b\u5411\u3051\u305f\u4f53\u5236\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u65e5\u672c\u306b\u304a\u3051\u308b\u4e2d\u5805-\u4e2d\u5c0f\u4f01\u696d\u306e\u30c8\u30ec\u30f3\u30c9\u3068\u306f\"><strong>\u65e5\u672c\u306b\u304a\u3051\u308b\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e\u30c8\u30ec\u30f3\u30c9\u3068\u306f\uff1f<\/strong><\/h2>\n\n\n\n<p>\u3053\u3053\u307e\u3067\u30b0\u30ed\u30fc\u30d0\u30eb\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u89e3\u8aac\u3057\u3066\u304d\u307e\u3057\u305f\u304c\u3001\u65e5\u672c\u3067\u306f\u3069\u306e\u3088\u3046\u306a\u50be\u5411\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u3044\u304f\u3064\u304b\u306e\u7279\u5fb4\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>1\u3064\u76ee\u306f\u3001\u65e5\u672c\u306e\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306b\u304a\u3051\u308bAI\u306e\u5229\u7528\u7528\u9014\u3002\u30c8\u30c3\u30d73\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u305f\u306e\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6700\u9069\u5316<\/strong><\/li>\n\n\n\n<li><strong>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5bfe\u8c61\u30aa\u30fc\u30c7\u30a3\u30a8\u30f3\u30b9\u306e\u4e88\u6e2c<\/strong><\/li>\n\n\n\n<li><strong>\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u5206\u6790\u306e\u81ea\u52d5\u5316\uff0f\u65b0\u3057\u3044\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u4f5c\u6210<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u9818\u57df\u3067\u306e\u6d3b\u7528\u304c\u9032\u3093\u3067\u3044\u308b\u3053\u3068\u304c\u5206\u304b\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>2\u3064\u76ee\u306f\u3001AI\u5c0e\u5165\u5f8c\u306e\u53ce\u76ca\u3002AI\u3092\u5c0e\u5165\u3057\u305f\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e88%\u304c\u3001\u53ce\u76ca\u304c\u5897\u52a0\u3057\u305f\u3068\u56de\u7b54\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>3\u3064\u76ee\u306fAI\u306b\u95a2\u3059\u308b\u61f8\u5ff5\u4e8b\u9805\u3002\u30c8\u30c3\u30d73\u306f\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30c7\u30fc\u30bf\u306e\u54c1\u8cea\u306e\u4f4e\u3055<\/strong><\/li>\n\n\n\n<li><strong>\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u4e0a\u306e\u61f8\u5ff5<\/strong><\/li>\n\n\n\n<li><strong>\u6226\u7565\u3084\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306e\u6b20\u5982<\/strong><\/li>\n<\/ul>\n\n\n\n<p>\u30c8\u30c3\u30d7\u306b\u30e9\u30f3\u30af\u30a4\u30f3\u3057\u305f\u30c7\u30fc\u30bf\u306b\u95a2\u3057\u3066\u306f\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e45%\u304c\u3001\u30c7\u30fc\u30bf\u306e\u8cea\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3067\u53ce\u76ca\u304c\u5897\u52a0\u3059\u308b\u3068\u56de\u7b54\u3057\u3066\u304a\u308a\u3001\u30c7\u30fc\u30bf\u306e\u54c1\u8cea\u304cAI\u6d3b\u7528\u306e\u5dee\u7570\u5316\u306b\u3064\u306a\u304c\u308b\u3068\u8003\u3048\u3066\u3044\u308b\u3053\u3068\u304c\u3046\u304b\u304c\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001\u4eca\u5f8c\u306e\u898b\u901a\u3057\u3068\u3057\u3066\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306e59%\u304c\u3001\u4fe1\u983c\u3067\u304d\u308b\u30d9\u30f3\u30c0\u30fc\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u8ffd\u52a0\u6295\u8cc7\u3059\u308b\u610f\u5411\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u3067\u3082\u3055\u3089\u306bAI\u6d3b\u7528\u304c\u9032\u307f\u305d\u3046\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u4e2d\u5c0f\u4f01\u696d\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u3082\u3063\u3068\u77e5\u308b-nbsp\"><strong>\u4e2d\u5c0f\u4f01\u696d\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u3082\u3063\u3068\u77e5\u308b&nbsp;<\/strong><\/h2>\n\n\n\n<p>\u672c\u8a18\u4e8b\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-cta-text8\" target=\"_blank\" rel=\"noreferrer noopener\">\u300e\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u30c8\u30ec\u30f3\u30c9\u30ec\u30dd\u30fc\u30c8\u300f\u7b2c6\u7248<\/a>\u306b\u63b2\u8f09\u3055\u308c\u3066\u3044\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u6e80\u3061\u305f\u5185\u5bb9\u306e3\u5206\u306e1\u3082\u6e80\u305f\u3057\u3066\u3044\u307e\u305b\u3093\u3002\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u3001\u305c\u3072\u3053\u306e\u7d50\u679c\u3092\u307f\u306a\u3055\u3093\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u751f\u304b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u3044\u3064\u3067\u3082\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u308b\u3088\u3046\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/small-business\/starter\/\" target=\"_blank\" rel=\"noreferrer noopener\">Starter Suite<\/a>\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002CRM\uff0b\u30c7\u30fc\u30bf\uff0bAI\u6d3b\u7528\u3067\u3001\u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u306f\u6700\u9ad8\u306e\u30c8\u30ec\u30f3\u30c9\u3092\u8ffd\u3044\u304b\u3051\u3001\u9867\u5ba2\u3068\u3088\u308a\u3088\u304f\u3064\u306a\u304c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>Starter Suite for Small Business\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u30b3\u30de\u30fc\u30b9\u3001\u30c7\u30fc\u30bf\u306e\u305f\u3081\u306e\u30aa\u30fc\u30eb\u30a4\u30f3\u30ef\u30f3\u30b9\u30a4\u30fc\u30c8\u3067\u3059\u3002\u305d\u3057\u3066\u4eca\u3059\u3050AI\u3092\u4f7f\u3063\u3066\u30d3\u30b8\u30cd\u30b9\u3092\u524d\u9032\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3092\u624b\u306b\u3059\u308b\u3053\u3068\u3067\u3042\u306a\u305f\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u660e\u308b\u3044\u5c55\u671b\u304c\u958b\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u3010\u521d\u5fc3\u8005\u30ac\u30a4\u30c9\u3011<br>Salesforce Starter Suite\u3067SFA\u3092\u59cb\u3081\u3088\u3046<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Salesforce \u306e\u306f\u3058\u3081\u306e\u4e00\u6b69\u306b\u3074\u3063\u305f\u308a\u521d\u5fc3\u8005\u306e\u65b9\u5411\u3051\u306e\u55b6\u696d\u652f\u63f4SFA\u300cStarter Suite\uff08\u30b9\u30bf\u30fc\u30bf\u30fc\u30b9\u30a4\u30fc\u30c8\uff09\u300d\u306e\u4f7f\u3044\u65b9\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-starter-suite-beginners-guide\/\">\u30d6\u30ed\u30b0\u3092\u8aad\u3080<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p class=\"is-style-default\"><strong>&lt;\u6ce8\u91c8&gt;<\/strong><br>\u203b\u672c\u8a18\u4e8b\u306f\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f \u201c<a href=\"https:\/\/www.salesforce.com\/blog\/small-business-trends-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">Top 5 Small Business Trends for 2025<\/a>\u201d \u306e\u6284\u8a33\u7248\u3067\u3059\uff08\u4e00\u90e8\u3001\u65e5\u672c\u306e\u30aa\u30ea\u30b8\u30ca\u30eb\u306e\u5185\u5bb9\u3092\u8ffd\u8a18\uff09\u3002\u672c\u30dd\u30b9\u30c8\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer\">\n\t<div>\n\t\t\n\n<div class=\"alignfull wp-block-salesforce-blog-section-heading\">\n\t<h2 class=\"wp-block-salesforce-blog-section-heading__title\">\n\t\t\t\t\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\t<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__featured-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/smb-trend-report-6th\/?d=blog-body-multi-cta1\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/content\/dam\/web\/ja_jp\/www\/images\/form\/guide\/smb\/smb-trend-report-6th.jpg\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\t\u7b2c6\u7248 \u4e2d\u5805\u30fb\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u30c8\u30ec\u30f3\u30c9\u30ec\u30dd\u30fc\u30c8\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__supporting-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/smb\/what-cloud-platform-do-smb-successors-choose\/?d=blog-body-multi-cta2\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/content\/dam\/web\/ja_jp\/www\/images\/form\/general\/form-og-image\/products\/og-generic-guide-smb-1440x810.jpg\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 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