{"id":22887,"date":"2025-05-23T09:02:06","date_gmt":"2025-05-23T00:02:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=22887"},"modified":"2025-05-23T15:33:40","modified_gmt":"2025-05-23T06:33:40","slug":"agent-first-field-service","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/agent-first-field-service\/","title":{"rendered":"\u300cAgentforce\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u300d\u3067\u5909\u308f\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u3002\u201c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u201d\u304c\u5fc5\u8981\u306a5\u3064\u306e\u8ab2\u984c\u3068\u89e3\u6c7a\u7b56"},"content":{"rendered":"\n<p id=\"top\">\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u696d\u52d9\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002\u4f4f\u5b85\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u3084\u5bb6\u96fb\u88fd\u54c1\u306e\u8a2d\u7f6e\u3092\u601d\u3044\u6d6e\u304b\u3079\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u4ed5\u4e8b\u306f\u305d\u308c\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p id=\"top\">\u30a4\u30f3\u30d5\u30e9\u306e\u70b9\u691c\u30fb\u4fee\u7406\u3084<a href=\"https:\/\/www.salesforce.com\/blog\/tomra-field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ea\u30b5\u30a4\u30af\u30eb\u54c1\u306e\u56de\u53ce<\/a>\uff08\u82f1\u8a9e\uff09\u3067\u3001\u793e\u4f1a\u306e\u6301\u7d9a\u53ef\u80fd\u6027\u3092\u7dad\u6301\u3057\u3001\u4eba\u547d\u6551\u52a9\u3092\u901a\u3058\u3066\u4eba\u3005\u306e\u5b89\u5168\u3092\u5b88\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<!-- The script tag should live in the head of your page if at all possible -->\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script>\n\n<!-- Put this wherever you would like your player to appear -->\n<img decoding=\"async\"\n  style=\"width: 100%; margin: auto; display: block;\"\n  class=\"vidyard-player-embed\"\n  src=\"https:\/\/salesforce.vidyard.com\/watch\/oYnDr1M8Fs5MGDET8mhLwP\"\n  data-uuid=\"oYnDr1M8Fs5MGDET8mhLwP\"\n  data-v=\"4\"\n  data-type=\"inline\"\n\/>\n\n\n\n<p><\/p>\n\n\n\n<p>\u591a\u304f\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u696d\u52d9\u304c\u5897\u3048\u7d9a\u3051\u308b\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3059\u3002Salesforce\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/3rd-edition-field-service-guide\/?ve=g-recaptcha-response\" target=\"_blank\" rel=\"noreferrer noopener\">\u30e2\u30d0\u30a4\u30eb\u30ef\u30fc\u30ab\u30fc\u306e76\uff05<\/a>\u304c\u3001\u9867\u5ba2\u306e\u671f\u5f85\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u9ad8\u307e\u3063\u3066\u3044\u308b\u3068\u56de\u7b54\u3057\u300157\uff05\u306f\u5897\u3048\u7d9a\u3051\u308b\u4ed5\u4e8b\u91cf\u306b\u75b2\u5f0a\u3057\u3001\u71c3\u3048\u5c3d\u304d\u75c7\u5019\u7fa4\u3092\u7d4c\u9a13\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306f\u3001\u9069\u5207\u306a\u30c4\u30fc\u30eb\u3092\u9069\u5207\u306a\u696d\u52d9\u306b\u4f7f\u7528\u3059\u308b\u65b9\u6cd5\u3092\u719f\u77e5\u3059\u308b\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u3067\u3042\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cAgentforce\u300d\u306b\u3088\u3063\u3066\u3001\u4f01\u696d\u306e\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u306e\u4e21\u65b9\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce for Field Service<\/a>\u300d\u3067\u52b4\u50cd\u529b\u3092\u62e1\u5f35\u3057\u3001\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u7d9a\u3051\u3001\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u9577\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u4eca\u65e5\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u304c\u76f4\u9762\u3057\u3066\u3044\u308b\u8ab2\u984c\u3068\u3001\u300cAgentforce\u300d\u304c\u3069\u306e\u3088\u3046\u306b\u5bfe\u51e6\u3067\u304d\u308b\u304b\u3092\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u6700\u65b0\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u8abf\u67fb\u3092\u3054\u89a7\u304f\u3060\u3055\u3044<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u9ad8\u3044\u696d\u7e3e\u3092\u3042\u3052\u308b\u30b5\u30fc\u30d3\u30b9\u7d44\u7e54\u306f\u3001\u30c7\u30fc\u30bf\u3068AI\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u3068\u3001\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3092\u4e21\u7acb\u3057\u306a\u304c\u3089\u53ce\u76ca\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u307e\u3059\u3002\u300ceBook \u7b2c6\u7248 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u6700\u65b0\u4e8b\u60c5\u300d\u3067\u305d\u306e\u65b9\u6cd5\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/6th-state-of-service\/?d=blog-body-cta-banner1\">\u7121\u6599\u3067\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/06\/future-of-customer-service-cta1.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h3>\u76ee\u6b21<\/h3><ul><li><a href=\"#h-\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8-\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308b5\u3064\u306e\u5146\u3057\" data-level=\"2\">\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308b5\u3064\u306e\u5146\u3057<\/a><ul><li><a href=\"#h-point-1-\u719f\u7df4\u52b4\u50cd\u8005\u306e\u4eba\u6750\u4e0d\u8db3\u3068\u63a1\u7528\u306e\u96e3\u3057\u3055\" data-level=\"3\">\u3010Point 1\u3011 \u719f\u7df4\u52b4\u50cd\u8005\u306e\u4eba\u6750\u4e0d\u8db3\u3068\u63a1\u7528\u306e\u96e3\u3057\u3055<\/a><\/li><li><a href=\"#h-point-2-\u4e8b\u52d9\u4f5c\u696d\u306e\u8ca0\u62c5\" data-level=\"3\">\u3010Point 2\u3011\u4e8b\u52d9\u4f5c\u696d\u306e\u8ca0\u62c5<\/a><\/li><li><a href=\"#h-point-3-\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\" data-level=\"3\">\u3010Point 3\u3011\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316<\/a><\/li><li><a href=\"#h-point-4-\u554f\u984c\u767a\u751f\u5f8c\u306e\u5bfe\u5fdc\" data-level=\"3\">\u3010Point 4\u3011\u554f\u984c\u767a\u751f\u5f8c\u306e\u5bfe\u5fdc<\/a><\/li><li><a href=\"#h-point-5-\u5371\u967a\u3092\u4f34\u3046\u73fe\u5834\u306b\u5bfe\u3059\u308b\u61f8\u5ff5\" data-level=\"3\">\u3010Point 5\u3011\u5371\u967a\u3092\u4f34\u3046\u73fe\u5834\u306b\u5bfe\u3059\u308b\u61f8\u5ff5<\/a><\/li><\/ul><\/li><li><a href=\"#h-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u59cb\u3081\u65b9\" data-level=\"2\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u59cb\u3081\u65b9<\/a><ul><li><a href=\"#h-ai\u306f\u4e07\u80fd\u3067\u306f\u306a\u3044\" data-level=\"3\">AI\u306f\u4e07\u80fd\u3067\u306f\u306a\u3044<\/a><\/li><li><a href=\"#h-\u5c0f\u3055\u304f\u59cb\u3081\u308b\" data-level=\"3\">\u5c0f\u3055\u304f\u59cb\u3081\u308b<\/a><\/li><li><a href=\"#h-\u30c1\u30fc\u30e0\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\" data-level=\"3\">\u30c1\u30fc\u30e0\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7<\/a><\/li><\/ul><\/li><li><a href=\"#h-\u672a\u6765\u306f-\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8-\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\" data-level=\"2\">\u672a\u6765\u306f\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8-\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308b5\u3064\u306e\u5146\u3057\"><strong>\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u304c\u5fc5\u8981\u306b\u306a\u308b5\u3064\u306e\u5146\u3057<\/strong><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-point-1-\u719f\u7df4\u52b4\u50cd\u8005\u306e\u4eba\u6750\u4e0d\u8db3\u3068\u63a1\u7528\u306e\u96e3\u3057\u3055\"><strong>\u3010Point 1\u3011 \u719f\u7df4\u52b4\u50cd\u8005\u306e\u4eba\u6750\u4e0d\u8db3\u3068\u63a1\u7528\u306e\u96e3\u3057\u3055<\/strong><\/h3>\n\n\n\n<p>\u4eca\u65e5\u306e\u52b4\u50cd\u529b\u4eba\u53e3\u306f\u3001\u5927\u304d\u306a\u4eba\u53e3\u69cb\u9020\u306e\u5909\u5316\u3092\u76ee\u306e\u5f53\u305f\u308a\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u7d4c\u9a13\u8c4a\u5bcc\u306a\u52b4\u50cd\u8005\u304c\u5b9a\u5e74\u9000\u8077\u3092\u8fce\u3048\u3001\u719f\u7df4\u52b4\u50cd\u8005\u306e\u55aa\u5931\u304c\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u3092\u5727\u8feb\u3057\u3066\u3044\u307e\u3059\u3002\u9a5a\u304f\u3079\u304d\u3053\u3068\u306b\u3001\u30ad\u30e3\u30ea\u30a2\u306e\u6d45\u3044\u4eba\u305f\u3061\u306e\u9593\u3067\u3001\u6280\u80fd\u8077\u3078\u306e\u5fdc\u52df\u304c<a href=\"https:\/\/www.npr.org\/2023\/01\/05\/1142817339\/america-needs-carpenters-and-plumbers-try-telling-that-to-gen-z\" target=\"_blank\" rel=\"noreferrer noopener\">50\uff05\u8fd1\u304f\u3082\u6e1b\u5c11\u3057\u3066\u3044\u308b\u306e\u3067\u3059<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/p>\n\n\n\n<p><strong>\u300cAgentforce\u300d\u306f\u52b4\u50cd\u529b\u3092\u500d\u5897\u3055\u305b\u3001\u300c\u65b0\u3057\u3044\u624d\u80fd\u300d\u306e\u5c0e\u5165\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300cAgentforce\u300d\u306f\u3001\u4f5c\u696d\u304c\u53ef\u80fd\u306a\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u3068\u5272\u308a\u5f53\u3066\u3092\u6700\u9069\u5316\u3059\u308b\u306e\u3067\u3001\u3088\u308a\u591a\u304f\u306e\u4f5c\u696d\u3092\u884c\u3048\u307e\u3059\u3002\u307e\u305f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u73fe\u5834\u3067\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u306e\u3092\u652f\u63f4\u3057\u3001\u65b0\u3057\u3044\u30a8\u30f3\u30b8\u30cb\u30a2\u3092\u8fc5\u901f\u306b\u80b2\u6210\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u65b0\u5165\u793e\u54e1\u306f\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30ca\u30ec\u30c3\u30b8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30ea\u30bd\u30fc\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u3001\u7d4c\u9a13\u306e\u6d45\u3044\u4f5c\u696d\u54e1\u306e\u8cea\u554f\u306b\u77ac\u6642\u306b\u56de\u7b54\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u300cAgentforce\u300d\u306e\u30b9\u30ad\u30eb\u30de\u30c3\u30c1\u30f3\u30b0\u6a5f\u80fd\u3092\u4f7f\u3048\u3070\u3001\u5404\u8077\u52d9\u306b\u5fc5\u8981\u306a\u7279\u5b9a\u306e\u8cc7\u683c\u3092\u7279\u5b9a\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u6c42\u8077\u8005\u3092\u7d5e\u308a\u8fbc\u3080\u3053\u3068\u304c\u3067\u304d\u3001\u5fc5\u8981\u306a\u4eba\u6750\u3092\u898b\u3064\u3051\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce\u300d\u3092\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306b\u7d71\u5408\u3059\u308b<\/a>\u3053\u3068\u3067\u3001\u7d44\u7e54\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30b9\u30fb\u30ca\u30ec\u30c3\u30b8\u304c\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u982d\u306e\u4e2d\u306b\u9589\u3058\u8fbc\u3081\u3089\u308c\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-point-2-\u4e8b\u52d9\u4f5c\u696d\u306e\u8ca0\u62c5\"><strong>\u3010Point 2\u3011\u4e8b\u52d9\u4f5c\u696d\u306e\u8ca0\u62c5<\/strong><\/h3>\n\n\n\n<p>\u6848\u4ef6\u304c\u8907\u96d1\u5316\u3057\u3001\u9867\u5ba2\u306e\u671f\u5f85\u304c\u9ad8\u307e\u308b\u306b\u3064\u308c\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u4e8b\u52d9\u4f5c\u696d\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3002Salesforce\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/6th-state-of-service\/?d=blog-body-cta-text2\" target=\"_blank\" rel=\"noreferrer noopener\">\u30e2\u30d0\u30a4\u30eb\u30ef\u30fc\u30ab\u30fc\u306e\u6642\u9593\u306e68%\u306f\u4e8b\u52d9\u4f5c\u696d\u306b\u8cbb\u3084\u3055\u308c<\/a>\u3001\u9867\u5ba2\u3068\u63a5\u3059\u308b\u6642\u9593\u306f\u308f\u305a\u304b32%\u306b\u904e\u304e\u307e\u305b\u3093\u3002\u307e\u305f\u3001\u534a\u6570\u4ee5\u4e0a\u306e\u30e2\u30d0\u30a4\u30eb\u30ef\u30fc\u30ab\u30fc\u304c\u71c3\u3048\u5c3d\u304d\u611f\u3092\u611f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u300cAgentforce\u300d\u306f\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u6642\u9593\u3092\u7bc0\u7d04\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300cAgentforce\u300d\u306f\u751f\u6210AI\u3092\u6d3b\u7528\u3057\u3066\u3001\u4f5c\u696d\u306e\u524d\u306b\u6700\u3082\u95a2\u9023\u6027\u306e\u9ad8\u3044\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u300c\u4f5c\u696d\u524d\u30d6\u30ea\u30fc\u30d5\u30a3\u30f3\u30b0\u300d\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u4f5c\u696d\u73fe\u5834\u306b\u5411\u304b\u3046\u9014\u4e2d\u3067\u30d6\u30ea\u30fc\u30d5\u3092\u805e\u304f\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u300cAgentforce\u300d\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u884c\u3063\u305f\u624b\u9806\u3084\u4f7f\u7528\u90e8\u54c1\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u65b9\u6cd5\u306a\u3069\u3001\u4f5c\u696d\u306e\u8a73\u7d30\u3092\u307e\u3068\u3081\u305f\u300c\u4f5c\u696d\u5f8c\u30b5\u30de\u30ea\u30fc\u300d\u3092\u4f5c\u6210\u3057\u3001\u9867\u5ba2\u3084\u672c\u793e\u306b\u9001\u4fe1\u3057\u307e\u3059\u3002&nbsp;<\/li>\n\n\n\n<li>\u300c\u52d5\u7684\u30c7\u30fc\u30bf\u30ad\u30e3\u30d7\u30c1\u30e3\u300d\u3092\u4f7f\u7528\u3057\u3066\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea<\/a>\u3067\u3001\u30bf\u30b9\u30af\u306b\u9069\u5fdc\u3059\u308b\u30d5\u30a9\u30fc\u30e0\u3092\u4f7f\u7528\u3057\u3066\u3001\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u306e\u8ca0\u62c5\u3092\u5927\u5e45\u306b\u8efd\u6e1b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u300cAgentforce\u300d\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30bf\u30b9\u30af\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u3068\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u306b\u3088\u308a\u3001\u6280\u8853\u8005\u304cSLA\uff08\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u30a2\u30b0\u30ea\u30fc\u30e1\u30f3\u30c8\uff09\u3092\u9075\u5b88\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-point-3-\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\"><strong>\u3010Point 3\u3011\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316<\/strong><\/h3>\n\n\n\n<p>Salesforce\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/6th-state-of-service\/?d=blog-body-cta-text3\" target=\"_blank\" rel=\"noreferrer noopener\">\u4f01\u696d\u306e70%<\/a>\u304c\u9023\u643a\u304c\u53d6\u308c\u3066\u3044\u306a\u3044\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f7f\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\u3092\u5f15\u304d\u8d77\u3053\u3057\u3001\u30b3\u30b9\u30c8\u306e\u5897\u5927\u3084\u4f5c\u696d\u306e\u91cd\u8907\u3001\u751f\u7523\u6027\u306e\u4f4e\u4e0b\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u30c7\u30fc\u30bf\u304c\u7d71\u5408\u3055\u308c\u3066\u3044\u306a\u3051\u308c\u3070\u3001\u5341\u5206\u306a\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u9069\u5207\u306a\u610f\u601d\u6c7a\u5b9a\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p><strong>\u300cAgentforce\u300d\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30c7\u30fc\u30bf\u3067\u5168\u4f53\u50cf\u3092\u628a\u63e1\u3059\u308b\u304a\u624b\u4f1d\u3044\u3092\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300c\u7d0d\u5165\u5546\u54c1\u306e\u5065\u5168\u6027\u30b9\u30b3\u30a2\uff08Asset Health Score\uff09\u300d\u3068\u300c\u7d0d\u5165\u5546\u54c1\u306e\u30b5\u30fc\u30d3\u30b9\u4e88\u6e2c\uff08Asset Service Prediction\uff09\u300d\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u300cAgentforce\u300d\u306f\u30c6\u30ec\u30e1\u30c8\u30ea\u30fc\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u3001\u30a2\u30bb\u30c3\u30c8\u304c\u30c0\u30a6\u30f3\u3059\u308b\u524d\u306b\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300cField Service Intelligence\u300d\u306f\u3001\u300cAgentforce\u300d\u3092\u4f7f\u7528\u3057\u3066\u9700\u8981\u4e88\u6e2c\u3084\u4e88\u77e5\u4fdd\u5168\u3001\u3055\u3089\u306b\u306f\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a<a href=\"https:\/\/www.salesforce.com\/blog\/asset-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a2\u30bb\u30c3\u30c8\u30b5\u30fc\u30d3\u30b9\u7ba1\u7406<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u5b9f\u73fe\u3057\u3001\u91cd\u5927\u306a\u554f\u984c\u306e\u767a\u751f\u3092\u4e8b\u524d\u306b\u9632\u304e\u307e\u3059\u3002Agentforce\u306f\u3001\u8cc7\u7523\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\u3092\u628a\u63e1\u3067\u304d\u308b\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u9069\u5316\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u610f\u601d\u6c7a\u5b9a\u3092\u3088\u308a\u9069\u5207\u306b\u884c\u3048\u308b\u306e\u3067\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-point-4-\u554f\u984c\u767a\u751f\u5f8c\u306e\u5bfe\u5fdc\"><strong>\u3010Point 4\u3011\u554f\u984c\u767a\u751f\u5f8c\u306e\u5bfe\u5fdc<\/strong><\/h3>\n\n\n\n<p>\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u7cfb\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306f\u591a\u304f\u306e\u5834\u5408\u3001\u4f55\u304b\u304c\u58ca\u308c\u305f\u6642\u306b\u614c\u3066\u3066\u4fee\u7406\u306b\u5411\u304b\u3044\u307e\u3059\u3002\u30c8\u30e9\u30c3\u30af\u306b\u9069\u5207\u306a\u90e8\u54c1\u304c\u7a4d\u307e\u308c\u3066\u3044\u306a\u304b\u3063\u305f\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u4f9d\u983c\u304c\u6025\u5897\u3057\u305f\u308a\u3068\u3044\u3063\u305f\u8981\u56e0\u3067\u3001\u696d\u52d9\u3092\u9650\u754c\u306b\u8ffd\u3044\u3084\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cAgentforce\u300d\u306f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u9867\u5ba2\u3092\u652f\u63f4\u3057\u3001\u30cb\u30fc\u30ba\u304c\u6765\u308b\u524d\u306b\u305d\u308c\u3092\u4e88\u6e2c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u300cAgentforce\u300d\u306f\u3001\u7dca\u6025\u5bfe\u5fdc\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u30ea\u30bd\u30fc\u30b9\u7ba1\u7406\u306e\u305f\u3081\u306e\u300cAgentforce\u300d\u306f\u3001\u30c7\u30a3\u30b9\u30d1\u30c3\u30c1\u30e3\u306e\u696d\u52d9\u30d5\u30ed\u30fc\u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307e\u308c\u305fAI\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3067\u3042\u308a\u3001\u4f5c\u696d\u54e1\u306e\u6b20\u52e4\u3084\u8eca\u4e21\u6545\u969c\u306e\u3088\u3046\u306a\u7a81\u767a\u7684\u306a\u4e8b\u614b\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/visual-remote-assistant\/\" target=\"_blank\" rel=\"noreferrer noopener\">Visual Remote Assistant<\/a>\u300d\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u300cAgentforce\u300d\u306b\u3088\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u6d3b\u7528\u3057\u3066\u30ea\u30e2\u30fc\u30c8\u3067\u9867\u5ba2\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u3064\u306a\u304c\u308b\u305f\u3081\u3001\u3042\u306a\u305f\u304c\u624b\u304c\u56de\u3089\u306a\u3044\u3068\u304d\u3067\u3082\u3001\u30c8\u30e9\u30c3\u30af\u306e\u51fa\u52d5\u56de\u6570\u3092\u6e1b\u3089\u3057\u3064\u3064\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u5e38\u306b\u53d7\u52d5\u7684\u306a\u8981\u7d20\u3001\u3064\u307e\u308a\u30a8\u30f3\u30b8\u30cb\u30a2\u304c\u7dca\u6025\u6027\u3092\u6301\u3063\u3066\u5bfe\u51e6\u3057\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002\u300cAgentforce\u300d\u306f\u3001\u73fe\u5834\u304b\u3089\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001AI\u3092\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307f\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306e\u30b9\u30d4\u30fc\u30c9\u304c\u5411\u4e0a\u3057\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306f\u4f5c\u696d\u696d\u52d9\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-point-5-\u5371\u967a\u3092\u4f34\u3046\u73fe\u5834\u306b\u5bfe\u3059\u308b\u61f8\u5ff5\"><strong>\u3010Point 5\u3011\u5371\u967a\u3092\u4f34\u3046\u73fe\u5834\u306b\u5bfe\u3059\u308b\u61f8\u5ff5<\/strong><\/h3>\n\n\n\n<p>\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u3067\u306e\u4f5c\u696d\u306b\u306f\u56fa\u6709\u306e\u30ea\u30b9\u30af\u304c\u4f34\u3044\u307e\u3059\u3002\u30e2\u30d0\u30a4\u30eb\u30ef\u30fc\u30ab\u30fc\u306f\u3001\u5de5\u5834\u30d5\u30ed\u30a2\u306e\u3088\u3046\u306a\u3001\u5b8c\u74a7\u306b\u6574\u5099\u3055\u308c\u305f\u74b0\u5883\u3067\u4f5c\u696d\u3059\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u6642\u306b\u306f\u53b3\u3057\u3044\u81ea\u7136\u74b0\u5883\u3084\u672a\u77e5\u306e\u72b6\u6cc1\u3067\u4f5c\u696d\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u96fb\u67f1\u306b\u767b\u3063\u305f\u308a\u3001\u731b\u6691\u306e\u4e2d\u3067\u7a7a\u8abf\u30b7\u30b9\u30c6\u30e0\u3092\u4fee\u7406\u3057\u305f\u308a\u3068\u3001\u5371\u967a\u306a\u73fe\u5834\u4f5c\u696d\u3092\u4f34\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u300cAgentforce\u300d\u306f\u3001\u5b89\u5168\u3092\u6700\u512a\u5148\u306b\u652f\u63f4\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI\u306b\u3088\u3063\u3066\u8981\u7d04\u3055\u308c\u305f\u300c\u4f5c\u696d\u524d\u30d6\u30ea\u30fc\u30d5\u30a3\u30f3\u30b0\u300d\u306f\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306b\u3042\u3089\u3086\u308b\u5b89\u5168\u4e0a\u306e\u61f8\u5ff5\u4e8b\u9805\u3092\u8fc5\u901f\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/data\/how-it-works\/\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>\uff08\u30c7\u30fc\u30bf\u30af\u30e9\u30a6\u30c9\uff09\u300d\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c6\u30ec\u30de\u30c6\u30a3\u30af\u30b9\uff08\u30c8\u30e9\u30c3\u30af\u3084\u305d\u306e\u4ed6\u306e\u8cc7\u7523\u304b\u3089\u5f97\u3089\u308c\u308b\u30e9\u30a4\u30d6\u30c7\u30fc\u30bf\uff09\u306b\u57fa\u3065\u3044\u3066\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u3084\u30a2\u30e9\u30fc\u30c8\u3001\u307e\u305f\u306f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u6f5c\u5728\u7684\u306a\u5b89\u5168\u4e0a\u306e\u554f\u984c\u3092\u30a8\u30f3\u30b8\u30cb\u30a2\u3084\u9867\u5ba2\u306b\u81ea\u52d5\u8b66\u544a\u3057\u3001\u5b89\u5168\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u9867\u5ba2\u306e\u5b89\u5168\u306e\u305f\u3081\u306b\u306f\u3001\u4e88\u7d04\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u300cAppointment Assistant\u300d\u3068\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406\u306e\u305f\u3081\u306e\u300cAgentforce for Scheduling\u300d\u304c\u3001\u73fe\u5834\u30a8\u30f3\u30b8\u30cb\u30a2\u306e\u5230\u7740\u4e88\u5b9a\u6642\u523b\u3084\u30b5\u30fc\u30d3\u30b9\u72b6\u6cc1\u306e\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u6700\u65b0\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u4fe1\u983c\u3092\u7bc9\u304d\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u9867\u5ba2\u5bfe\u5fdc\u306e\u6700\u524d\u7dda Field Service \u306e\u4fa1\u5024\u3092\u9ad8\u3081\u308b4\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u308f\u308b\u5404\u62c5\u5f53\u8005\u304c\u62b1\u3048\u308b\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u7cf8\u53e3\u30924\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3067\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/guide\/service\/the-4points-of-field-service\/?d=blog-body-cta-banner2\">\u7121\u6599\u3067\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u59cb\u3081\u65b9\"><strong>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u59cb\u3081\u65b9<\/strong><\/h2>\n\n\n\n<p>\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u306f\u3001\u300c\u5927\u6539\u9769\u300d\u3060\u3068\u8eab\u69cb\u3048\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u306b\u3042\u305f\u3063\u3066\u3001\u4ee5\u4e0b\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai\u306f\u4e07\u80fd\u3067\u306f\u306a\u3044\"><strong>AI\u306f\u4e07\u80fd\u3067\u306f\u306a\u3044<\/strong><\/h3>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u3059\u3079\u3066\u306e\u554f\u984c\u3092\u3092\u89e3\u6c7a\u3059\u308b\u6c4e\u7528\u7684\u624b\u6bb5\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u65e2\u5b58\u696d\u52d9\u3092\u8a55\u4fa1\u3057\u3001\u5177\u4f53\u7684\u306a\u30cb\u30fc\u30ba\u3084\u76f4\u9762\u3057\u3066\u3044\u308b\u8ab2\u984c\u3092\u7279\u5b9a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u305d\u308c\u305e\u308c\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u306f\u72ec\u81ea\u306e\u8ab2\u984c\u304c\u3042\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306b\u306f\u3001\u4f01\u696d\u500b\u5225\u306e\u4e8b\u60c5\u3092\u8003\u616e\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u5c0f\u3055\u304f\u59cb\u3081\u308b\"><strong>\u5c0f\u3055\u304f\u59cb\u3081\u308b<\/strong><\/h3>\n\n\n\n<p>\u300cData Cloud\u300d\u306e\u3088\u3046\u306a\u4fe1\u983c\u3067\u304d\u308b\u5834\u6240\u306b\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3057\u3087\u3046\u3002\u307e\u305a\u306f\u81ea\u52d5\u5316\u306b\u9069\u3057\u3066\u3044\u308b\u30a8\u30f3\u30b8\u30cb\u30a2\u3084\u30c7\u30a3\u30b9\u30d1\u30c3\u30c1\u30e3\u30fc\u306e\u53cd\u5fa9\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u63a2\u3057\u307e\u3059\u3002\u7d4c\u9a13\u3068\u81ea\u4fe1\u304c\u3064\u3044\u3066\u304d\u305f\u3089\u3001\u30b9\u30b1\u30fc\u30eb\u30a2\u30c3\u30d7\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u30c1\u30fc\u30e0\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\"><strong>\u30c1\u30fc\u30e0\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7<\/strong><\/h3>\n\n\n\n<p>Salesforce\u306e\u7121\u6599\u30aa\u30f3\u30e9\u30a4\u30f3\u5b66\u7fd2\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300c<a href=\"https:\/\/trailhead.salesforce.com\/ja\" target=\"_blank\" rel=\"noreferrer noopener\">Trailhead<\/a>\uff08\u30c8\u30ec\u30a4\u30eb\u30d8\u30c3\u30c9\uff09\u300d\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u901a\u3058\u3066\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306b\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3092\u4fc3\u3057\u307e\u3057\u3087\u3046\u3002\u300cTrailhead\u300d\u3067\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u30b9\u30ad\u30eb\u3092\u7fd2\u5f97\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/blog\/serviceblazer-on-slack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack\u300d\u306e\u300cServiceblazer Community<\/a>\uff08\u82f1\u8a9e\uff09\u300d\u306e\u3088\u3046\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3078\u306e\u53c2\u52a0\u3092\u4fc3\u3057\u3001\u696d\u52d9\u3092\u5909\u9769\u3057\u3066\u3044\u308b\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3068\u4ea4\u6d41\u3059\u308b\u6a5f\u4f1a\u3092\u4f5c\u308a\u307e\u3057\u3087\u3046\u3002\u300c<a href=\"https:\/\/www.salesforce.com\/form\/events\/webinars\/form-rss\/4742221\/?d=blog-body-cta-text2\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce\u300d\u304c\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306b\u4e0e\u3048\u308b\u5f71\u97ff\u306b\u95a2\u3059\u308b\u30a6\u30a7\u30d3\u30ca\u30fc<\/a>\uff08\u82f1\u8a9e\uff09\u3082\u3001\u30c1\u30fc\u30e0\u306e\u8cb4\u91cd\u306a\u30ea\u30bd\u30fc\u30b9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u672a\u6765\u306f-\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8-\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\"><strong>\u672a\u6765\u306f\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9<\/strong><\/h2>\n\n\n\n<p>\u300cAgentforce\u300d\u306f\u3059\u3067\u306b\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u3084\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u3001\u30aa\u30f3\u30b5\u30a4\u30c8\u3067\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u3092\u901a\u3058\u3066\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306b\u5927\u304d\u306a\u5909\u9769\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u307e\u3059\u3002Salesforce\u306e\u9867\u5ba2\u306f\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\u300d\u3068\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Field Service<\/a>\u300d\u306e\u4e21\u65b9\u3067\u300cAgentforce\u300d\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3068\u751f\u7523\u6027\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300cAgentforce\u300d\u306f\u3001\u771f\u306e\u300c\u30ef\u30fc\u30af\u30d5\u30a9\u30fc\u30b9\u30de\u30eb\u30c1\u30d7\u30e9\u30a4\u30e4\u30fc\u300d\u3067\u3059\u3002\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30c1\u30fc\u30e0\u306e\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002\u300cAgentforce\u300d\u304c\u63d0\u4f9b\u3059\u308b\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306f24\u6642\u9593365\u65e5\u5e38\u6642\u7a3c\u52d5\u3057\u3001\u73fe\u5834\u3067\u7121\u9650\u306e\u751f\u7523\u6027\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002Agentforce\u306b\u3088\u3063\u3066\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u4eca\u65e5\u306e\u696d\u52d9\u652f\u63f4\u3068\u672a\u6765\u306e\u6210\u9577\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<br>\u4eca\u65e5\u306e\u696d\u52d9\u3067\u4f55\u304b\u8ab2\u984c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3057\u305f\u3089\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306a\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9<\/a>\u3092\u3054\u691c\u8a0e\u304f\u3060\u3055\u3044\u3002\u30a8\u30f3\u30b8\u30cb\u30a2\u306b\u306f\u5c02\u9580\u7684\u306a\u4f5c\u696d\u3092\u304a\u9858\u3044\u3057\u3066\u3001\u305d\u308c\u4ee5\u5916\u306f\u300cAgentforce\u300d\u306b\u304a\u4efb\u305b\u304f\u3060\u3055\u3044\u3002&nbsp;<br><\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>\u5148\u9032\u4f01\u696d2\u793e\u304c\u8a9e\u308b\uff01\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9DX\u6210\u529f\u3078\u306e\u53d6\u308a\u7d44\u307f<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Salesforce Field Service\u3092\u6d3b\u7528\u3057\u3001\u4f5c\u696d\u52b9\u7387\u306e\u5411\u4e0a\u3001\u81ea\u52d5\u5316\u3001\u30da\u30fc\u30d1\u30fc\u30ec\u30b9\u5316\u306a\u3069\u300c\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u696d\u52d9\u306eDX\u300d\u306b\u6210\u529f\u3057\u305f\u5177\u4f53\u7684\u306a\u4e8b\u4f8b\u3092\u3082\u3068\u306bDX\u63a8\u9032\u306e\u30d2\u30f3\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/events\/webinars\/form-rss\/4892031\/?d=blog-body-cta-banner3\">\u8a73\u7d30\u306f\u3053\u3061\u3089<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/4892031.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/4892031.jpg 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/4892031.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/4892031.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<p><strong>&lt;\u6ce8\u91c8&gt;<\/strong><br><sub>\u203b\u672c\u8a18\u4e8b\u306f\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f \u201c<a href=\"https:\/\/www.salesforce.com\/blog\/agent-first-field-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">5 Signs You Need Agent-First Field Service<\/a>\u201d \u306e\u6284\u8a33\u7248\u3067\u3059\u3002\u672c\u30dd\u30b9\u30c8\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/sub><\/p>\n\n\n<aside class=\"contextual-driver has-text-align-left\">\n\t<header>\n\t\t<h2 class=\"tidbit-head\">\n\t\t\t\u3010\u30a2\u30fc\u30ab\u30a4\u30d6\u914d\u4fe1\u3011\u300cAgentforce\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u00d7\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u300d\u306b\u3088\u308bCX\u5411\u4e0a\u3068\u52b9\u7387\u5316\u306e\u79d8\u8a23\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-agentforce-innovationday-service\/\" target=\"_blank\">\n\t\t\t\t<span>\u8a18\u4e8b\u3092\u8aad\u3080<\/span>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\"><path d=\"M13.92 5.38a1 1 0 0 0 0-.76.9.9 0 0 0-.17-.26.3.3 0 0 0 0-.07l-4-4a1 1 0 0 0-1.46 1.42L10.59 4H1.07a1 1 0 0 0 0 2h9.52l-2.3 2.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l4-4a.3.3 0 0 0 0-.07.9.9 0 0 0 .21-.26\" \/><\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-evergreen\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-evergreen-large@1x.png\"\n\t\talt=\"Illustration of evergreen\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer\">\n\t<div>\n\t\t\n\n<div class=\"alignfull wp-block-salesforce-blog-section-heading\">\n\t<h2 class=\"wp-block-salesforce-blog-section-heading__title\">\n\t\t\t\t\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\t<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__featured-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/ai-creating-customer-service-jobs\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/04\/jobs-AI-will-create-1440x810-1.jpg?w=150&amp;h=84 150w\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\tAI\u3067\u5909\u308f\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u30ad\u30e3\u30ea\u30a2\u3002\u65b0\u305f\u306b\u751f\u307e\u308c\u308b10\u8077\u7a2e\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column wp-block-salesforce-blog-multi-offer__supporting-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/b2b-customer-service\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg?w=300\" sizes=\"100vw\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg 1440w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/05\/B2B-AI-Agents-1440x810-1.jpg?w=150&amp;h=84 150w\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\tB2B\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306bAgentfore\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u3092\u5c0e\u5165\u3059\u308b\u30e1\u30ea\u30c3\u30c8\t\t<\/h4>\n\t<\/a>\n<\/div>\n\n\n\n<div class=\"wp-block-salesforce-blog-multi-offer-card\">\n\t<a href=\"https:\/\/www.salesforce.com\/jp\/service\/field-service-management\/\" target=\"_blank\" class=\"wp-block-salesforce-blog-multi-offer-card__link \">\n\t\t\t\t\t<figure class=\"wp-block-salesforce-blog-multi-offer-card__image\">\n\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/wp.sfdcdigital.com\/ja-jp\/wp-content\/uploads\/sites\/13\/2023\/06\/og-servicecloud-field-service-2.jpg?w=1024\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t<\/figure>\n\t\t\t\t<h4 class=\"wp-block-salesforce-blog-multi-offer-card__title\">\n\t\t\tAgentforce for 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content=\"https:\/\/www.salesforce.com\/jp\/blog\/agent-first-field-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SalesforceJapan\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-23T00:02:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-23T06:33:40+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/03\/5-signs-you-need-agent-first-field-service-main.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"810\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Allegra Heath\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u306a\u3069\u306e\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u767b\u5834\u3067\u3069\u306e\u3088\u3046\u306b\u5909\u9769\u3067\u304d\u308b\u306e\u304b\u3002\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u696d\u754c\u304c\u62b1\u3048\u308b5\u3064\u306e\u8ab2\u984c\u3068\u3001\u300cAgentforce\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u300d\u304c\u63d0\u4f9b\u3067\u304d\u308b\u89e3\u6c7a\u7b56\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002\" \/>\n<meta name=\"twitter:creator\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:site\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"13\u5206\" \/>\n\t<meta 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