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src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img02.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-24572\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img02.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img02.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img02.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" 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srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img03.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img03.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img03.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img03.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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target=\"_blank\" rel=\"noreferrer noopener\">SFA\u30fbCRM\u30fbMA\u306e\u9055\u3044\u3084\u6d3b\u7528\u65b9\u6cd5\u3068\u306f\uff1f\u9023\u643a\u306e\u30e1\u30ea\u30c3\u30c8\u3084\u4e8b\u4f8b\u3082\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"7\">\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u3088\u3063\u3066\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c85\u3064<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0669330c88&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0669330c88\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" 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href=\"https:\/\/www.tdb.co.jp\/report\/watching\/press\/p240209.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u4eba\u624b\u4e0d\u8db3\u306b\u5bfe\u3059\u308b\u4f01\u696d\u306e\u52d5\u5411\u8abf\u67fb\uff082024\u5e741\u6708\uff09<\/a><\/p>\n\n\n\n<h3 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href=\"https:\/\/www.jpc-net.jp\/research\/list\/comparison.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u516c\u76ca\u8ca1\u56e3\u6cd5\u4eba\u65e5\u672c\u751f\u7523\u6027\u672c\u90e8\uff1a\u52b4\u50cd\u751f\u7523\u6027\u306e\u56fd\u969b\u6bd4\u8f03<\/a><\/p>\n\n\n\n<p>\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u500b\u3005\u306e\u4f01\u696d\u304c\u751f\u7523\u6027\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u3001\u65e5\u672c\u5168\u4f53\u3067\u6210\u679c\u3092\u9ad8\u3081\u3089\u308c\u308b\u3068\u3001\u56fd\u969b\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u5b89\u4fa1\u306a\u6d77\u5916\u88fd\u54c1\u306e\u653b\u52e2\u306b\u5bfe\u6297\u3059\u308b\u306b\u306f\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u306f\u4e57\u308a\u8d8a\u3048\u306a\u304f\u3066\u306f\u306a\u3089\u306a\u3044\u5927\u304d\u306a\u8ab2\u984c\u3068\u8a00\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<h3 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id=\"952500\">\u60c5\u5831\u306e95%\u3092\u96fb\u5b50\u5316\u3001\u6708\u95932,500\u6642\u9593\u306e\u5de5\u6570\u524a\u6e1b\uff5c\u682a\u5f0f\u4f1a\u793e\u30b5\u30f3\u30b2\u30c4<\/h3>\n\n\n\n<p>\u4f1a\u793e\u540d\uff1a\u682a\u5f0f\u4f1a\u793e\u30b5\u30f3\u30b2\u30c4<\/p>\n\n\n\n<p>1849\u5e74\u5275\u696d\u3068\u3044\u3046\u3001\u9577\u3044\u6b74\u53f2\u3092\u3082\u3064\u30a4\u30f3\u30c6\u30ea\u30a2\u5546\u54c1\u306e\u5c02\u9580\u5546\u793e\u3067\u3042\u308b\u682a\u5f0f\u4f1a\u793e\u30b5\u30f3\u30b2\u30c4\u3002\u696d\u754c\u6700\u5927\u624b\u3068\u3057\u3066\u9806\u8abf\u306b\u767a\u5c55\u3057\u3066\u304d\u305f\u4e00\u65b9\u3067\u3001\u9577\u304f\u7d4c\u55b6\u3057\u3066\u304d\u305f\u3086\u3048\u306e\u8ab2\u984c\u3082\u5c71\u7a4d\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u55b6\u696d\u62c5\u5f53\u8005\u306f\u65bd\u4e3b\u3084\u30bc\u30cd\u30b3\u30f3\u3001\u8a2d\u8a08\u4e8b\u52d9\u6240\u306a\u3069\u3001\u591a\u304f\u306e\u55b6\u696d\u5148\u3092\u62b1\u3048\u3064\u3064\u3001\u793e\u5185\u3067\u306e\u30ce\u30f3\u30b3\u30a2\u696d\u52d9\u3082\u3053\u306a\u3055\u306a\u3051\u308c\u3070\u306a\u3089\u306a\u3044\u3001\u81ea\u5df1\u5b8c\u7d50\u578b\u306e\u30b9\u30bf\u30a4\u30eb\u3002\u3057\u304b\u3082\u3001\u3042\u3089\u3086\u308b\u60c5\u5831\u4f1d\u9054\u3068\u4fdd\u5b58\u304c\u7d19\u30d9\u30fc\u30b9\u3067\u3042\u308a\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u30bb\u30fc\u30eb\u30b9\u4f53\u5236\u306e\u5909\u9769\u304c\u6025\u304c\u308c\u308b\u72b6\u6cc1\u306b\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u73fe\u72b6\u6253\u7834\u306e\u601d\u3044\u5207\u3063\u305f\u65b9\u7b56\u3068\u3057\u3066\u3001\u540c\u793e\u306f\u5168\u793e\u306b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a>\u300d\u3092\u5c0e\u5165\u3002\u696d\u52d9\u72b6\u6cc1\u3092\u53ef\u8996\u5316\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u305d\u308c\u307e\u3067\u7d19\u30d9\u30fc\u30b9\u3060\u3063\u305f\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u96fb\u5b50\u5316\u3002\u3055\u3089\u306b\u3001\u30c7\u30b8\u30bf\u30eb\u30c7\u30fc\u30bf\u3092\u30d9\u30fc\u30b9\u306b\u3057\u305f\u55b6\u696d\u6d3b\u52d5\u3068\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u69cb\u7bc9\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u3001\u30c7\u30b8\u30bf\u30eb\u3078\u306e\u79fb\u884c\u306b\u3088\u3063\u3066\u3001\u55b6\u696d\u90e8\u9580\u306e\u60c5\u5831\u306e\u3046\u306195%\u3092\u30c7\u30b8\u30bf\u30eb\u5316\u3002\u6708\u9593\u30672,500\u6642\u9593\u3082\u306e\u5de5\u6570\u306e\u524a\u6e1b\u3092\u679c\u305f\u3059\u3068\u3068\u3082\u306b\u3001\u81a8\u5927\u3060\u3063\u305f\u5370\u5237\u7528\u7d19\u306e\u4f7f\u7528\u91cf\u3092\u5927\u5e45\u306b\u6e1b\u3089\u305b\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u30c7\u30b8\u30bf\u30eb\u5316\u306b\u3088\u3063\u3066\u55b6\u696d\u30b9\u30bf\u30a4\u30eb\u3082\u5927\u304d\u304f\u8ee2\u63db\u3002\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5171\u6709\u3067\u304d\u308b\u30e1\u30ea\u30c3\u30c8\u3092\u6d3b\u304b\u3057\u3001\u300c\u7e4b\u304c\u308b\u30b5\u30f3\u30b2\u30c4\u300d\u3068\u3044\u3046\u6307\u91dd\u3092\u8a2d\u5b9a\u3002\u4ee3\u7406\u5e97\u3084\u4ed5\u5165\u308c\u5148\u5411\u3051\u306e\u30dd\u30fc\u30bf\u30eb\u30b5\u30a4\u30c8\u3092\u7acb\u3061\u4e0a\u3052\u3001\u60c5\u5831\u5171\u6709\u304b\u3089\u5728\u5eab\u78ba\u8a8d\u30fb\u51fa\u8377\u8a3c\u660e\u66f8\u306e\u767a\u884c\u306a\u3069\u306e\u4f5c\u696d\u307e\u3067\u3001Web\u3067\u5b8c\u7d50\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u4f5c\u308a\u4e0a\u3052\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u751f\u7523\u6027\u306e\u5411\u4e0a\u306b\u5927\u304d\u304f\u5f79\u7acb\u3066\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u3092\u9ad8\u3081\u3064\u3064\u3001\u696d\u52d9\u8ca0\u62c5\u3092\u5927\u304d\u304f\u4f4e\u6e1b\uff5c\u30bd\u30cb\u30fc\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p><strong>\u4f1a\u793e\u540d\uff1a\u30bd\u30cb\u30fc\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e<\/strong><\/p>\n\n\n\n<p>\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u63a5\u7d9a\u30b5\u30fc\u30d3\u30b9\u3092\u624b\u639b\u3051\u308b\u3001\u30bd\u30cb\u30fc\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30ba\u682a\u5f0f\u4f1a\u793e\u3002\u5e02\u5834\u306e\u62e1\u5927\u304c\u982d\u6253\u3061\u306b\u306a\u308a\u3064\u3064\u3042\u308b\u72b6\u6cc1\u3067\u3001\u300c\u3044\u304b\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u304b\u300d\u304c\u5927\u304d\u306a\u8ab2\u984c\u3068\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u305d\u306e\u306a\u304b\u3067\u3001\u9867\u5ba2\u304b\u3089\u306e\u30cb\u30fc\u30ba\u304c\u9ad8\u307e\u3063\u3066\u3044\u305f\u306e\u304c\u3001\u30c1\u30e3\u30c3\u30c8\u3084SNS\u306b\u3088\u308b\u30ce\u30f3\u30dc\u30a4\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3002\u3057\u304b\u3057\u3001\u5f93\u6765\u306e\u30b7\u30b9\u30c6\u30e0\u69cb\u6210\u3067\u306f\u6a5f\u80fd\u306e\u8ffd\u52a0\u304c\u3057\u306b\u304f\u304f\u3001\u307e\u305f\u8907\u6570\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u4f75\u7528\u3057\u3066\u3044\u305f\u305f\u3081\u3001\u64cd\u4f5c\u6027\u3082\u9ad8\u3044\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u540c\u793e\u304c\u5c0e\u5165\u3057\u305f\u306e\u304c\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service 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Agent\u300d\u3001\u30d5\u30a9\u30fc\u30e0\u4f5c\u6210\u30c4\u30fc\u30eb\u300cWeb to Case\u300d\u306e\u6d3b\u7528\u3092\u306f\u3058\u3081\u3001\u73fe\u5834\u306e\u751f\u7523\u6027\u3092\u9ad8\u3081\u3064\u3064\u3001\u3088\u308a\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5b9f\u73fe\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"9\">\u751f\u7523\u6027\u5411\u4e0a\u306b\u5f79\u7acb\u3064Salesforce\u306eSFA\uff0fCRM\uff0fMA\u3068\u306f<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0669334897&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0669334897\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" 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\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u65b9\u6cd5\u3068\u3057\u3066\u3001SFA\u3084CRM\u306a\u3069\u306eIT\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406<\/li>\n\n\n\n<li>\u30d7\u30ed\u30bb\u30b9\u306e\u6a19\u6e96\u5316<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u306e\u84c4\u7a4d\u3068\u5206\u6790<\/li>\n\n\n\n<li>\u4e00\u90e8\u306e\u696d\u52d9\u306e\u81ea\u52d5\u5316<\/li>\n\n\n\n<li>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u306e\u60c5\u5831\u5171\u6709\u3000\u306a\u3069<\/li>\n<\/ul>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306b\u304a\u3044\u3066MA\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001Web\u30b5\u30a4\u30c8\u4e0a\u306e\u9867\u5ba2\u306e\u95b2\u89a7\u30da\u30fc\u30b8\u3084\u6ede\u5728\u6642\u9593\u3092\u78ba\u8a8d\u3057\u3001\u8208\u5473\u95a2\u5fc3\u306e\u3042\u308b\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u628a\u63e1\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u53ce\u96c6\u3057\u305f\u60c5\u5831\u3092\u3082\u3068\u306b\u3001\u898b\u8fbc\u307f\u9867\u5ba2\u3092\u81ea\u52d5\u7684\u306b\u30ea\u30b9\u30c8\u30a2\u30c3\u30d7\u3057\u305f\u308a\u3001\u9867\u5ba2\u306e\u5c5e\u6027\u3084\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u305f\u308a\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/sales\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sales Cloud<\/a>\u300d\u3084\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Service Cloud<\/a>\u300d\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/marketing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marketing Cloud<\/a>\u300d\u306f\u3001\u81ea\u793e\u306b\u5408\u308f\u305b\u305f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u304c\u53ef\u80fd\u3067\u3059\u3002\u7121\u6599\u306e\u5b66\u7fd2\u30b3\u30f3\u30c6\u30f3\u30c4\u3082\u7528\u610f\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u305c\u3072\u691c\u8a0e\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>SFA\u3084CRM\u3001MA\u306b\u95a2\u3059\u308b\u3088\u308a\u8a73\u3057\u3044\u5185\u5bb9\u306f\u3001\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u5408\u308f\u305b\u3066\u8aad\u3093\u3067\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><strong>\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4<\/strong><br>\u30fb<a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/sales\/sfa\/\" target=\"_blank\" rel=\"noreferrer noopener\">SFA\u3068\u306f\uff1fCRM\u30fbMA\u3068\u306e\u9055\u3044\u3084\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u306e\u305f\u3081\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u89e3\u8aac<\/a><br>\u30fb<a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/what-is-ma\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff08MA\uff09\u3068\u306f\uff1f\u6a5f\u80fd\u30fb\u4e8b\u4f8b\u3092\u7d39\u4ecb<\/a><br>\u30fb<a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/crm\/what-is-crm\/\" target=\"_blank\" rel=\"noreferrer noopener\">CRM\u3068\u306f\uff1f\u6a5f\u80fd\u3084\u30e1\u30ea\u30c3\u30c8\u3001\u6d3b\u7528\u6cd5\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3010\u4e8b\u4f8b\u3042\u308a\u3011<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"10\">Salesforce\u306eAI\u300cEinstein\u300d\u304c\u3053\u308c\u304b\u3089\u306e\u65b0\u3057\u3044\u50cd\u304d\u65b9\u3092\u5b9f\u73fe<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0669335f82&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0669335f82\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img10.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-24580\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img10.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img10.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img10.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img10.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u751f\u7523\u6027\u5411\u4e0a\u306b\u306f\u3001AI\u3092\u4f7f\u3063\u305f\u30c4\u30fc\u30eb\u3082\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306eAI\u306e\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein<\/a>\u300d\u306f\u3001\u4e88\u6e2cAI\u3068\u751f\u6210AI\u306e\u4e21\u65b9\u3092\u6d3b\u7528\u3057\u3001\u696d\u52d9\u6642\u9593\u306e\u524a\u6e1b\u3068\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306b\u304a\u3051\u308b\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u306f\u6642\u9593\u304c\u304b\u304b\u308b\u4f5c\u696d\u3068\u3057\u3066\u60a9\u3093\u3067\u3044\u308b\u65b9\u3082\u591a\u3044\u3067\u3057\u3087\u3046\u3002\u3057\u304b\u3057\u3001AI\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u6b63\u78ba\u306a\u30bb\u30b0\u30e1\u30f3\u30c8\u3092\u6570\u79d2\u3067\u4f5c\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002\u307e\u305f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u55b6\u696d\u304c\u3088\u308a\u52b9\u7387\u7684\u306b\u9023\u643a\u3067\u304d\u308b\u3088\u3046\u306b\u3001Einstein\u306eAI\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u6a5f\u80fd\u3067\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30c7\u30fc\u30bf\u3092\u81ea\u52d5\u7684\u306b\u5206\u6790\u3057\u3001\u671f\u5f85\u5024\u306e\u9ad8\u3044\u898b\u8fbc\u307f\u5ba2\u3084\u30ea\u30fc\u30c9\u306e\u7279\u5b9a\u306b\u3082\u5f79\u7acb\u305f\u305b\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001Einstein\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u305c\u3072\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><strong>\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4<\/strong><br>\u30fb<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-salesforce-ai-einstein\/\">\u3010Salesforce Einstein\u3011Salesforce\u304c\u958b\u767a\u3059\u308bAI\u3001Einstein\uff08\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\uff09\u3063\u3066\u306a\u3093\u3060\uff1f<\/a><br>\u30fb<a href=\"https:\/\/www.salesforce.com\/jp\/artificial-intelligence\/\">Salesforce\u306eAI\uff08\u4eba\u5de5\u77e5\u80fd\uff09<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"11\">\u751f\u7523\u6027\u306b\u76ee\u3092\u5411\u3051\u3066\u4eba\u624b\u4e0d\u8db3\u3084\u52b4\u50cd\u74b0\u5883\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3057\u3088\u3046<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d0669336da0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d0669336da0\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img11.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-24581\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img11.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img11.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img11.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-productivity-img11.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u5c11\u5b50\u5316\u3084\u7af6\u4e89\u306e\u6fc0\u5316\u306b\u3088\u3063\u3066\u3001\u591a\u304f\u306e\u696d\u754c\u3067\u751f\u7523\u6027\u306e\u5411\u4e0a\u304c\u6025\u52d9\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u306f\u4e0d\u53ef\u6b20\u306e\u8ab2\u984c\u3067\u3059\u3002\u5b9f\u73fe\u306b\u5411\u3051\u3066\u5927\u5c0f\u306e\u8ab2\u984c\u3084\u554f\u984c\u306f\u3042\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u305d\u308c\u306f\u6c7a\u3057\u3066\u8d8a\u3048\u3089\u308c\u306a\u3044\u58c1\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u5168\u793e\u3092\u6319\u3052\u3066\u53d6\u308a\u7d44\u307f\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3068\u3068\u3082\u306b\u3001\u81ea\u793e\u306e\u3055\u3089\u306a\u308b\u767a\u5c55\u3092\u76ee\u6307\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div 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