{"id":24975,"date":"2025-07-31T10:44:27","date_gmt":"2025-07-31T01:44:27","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=24975"},"modified":"2025-07-31T10:44:39","modified_gmt":"2025-07-31T01:44:39","slug":"jp-how-to-use-agentforce-in-consumer-products","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-how-to-use-agentforce-in-consumer-products\/","title":{"rendered":"\u5c0f\u58f2\u30fb\u6d88\u8cbb\u8ca1\u696d\u754c\u306fAgentforce\u3092\u3069\u3046\u4f7f\u3046\uff1f\u696d\u754c\u306b\u7279\u5316\u3057\u305f\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u6d3b\u7528\u6cd5"},"content":{"rendered":"\n<p>\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306fAI\u306e\u5c0e\u5165\u30fb\u6d3b\u7528\u3092\u76ee\u6307\u3059\u5c0f\u58f2\u30fb\u6d88\u8cbb\u8ca1\u4f01\u696d\u5411\u3051\u306b\u30bb\u30df\u30ca\u30fc\u3092\u958b\u50ac\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u30bb\u30df\u30ca\u30fc\u306e\u5185\u5bb9\u3092\u3082\u3068\u306b\u3001AI\u304c\u73fe\u5834\u3067\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3055\u308c\u3066\u3044\u308b\u306e\u304b\u3001\u696d\u754c\u3054\u3068\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3084\u5b9f\u969b\u306e\u5c0e\u5165\u4e8b\u4f8b\u3092\u4ea4\u3048\u306a\u304c\u3089\u3001\u305d\u306e\u53ef\u80fd\u6027\u3092\u5177\u4f53\u7684\u306b\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u81ea\u5f8b\u578bAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u300c<a 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wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"562\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img02.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25037\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img02.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img02.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img02.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 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srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img03.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img03.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img03.jpg?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img03.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><strong>\u5c0f\u58f2\u696d\u754c\u306b\u304a\u3051\u308b\u4ee3\u8868\u7684\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u306f\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc<\/strong>\u3067\u3059\u3002\u5229\u7528\u4e2d\u306e\u5546\u54c1\u306e\u554f\u5408\u305b\u3084\u4fee\u7406\u53d7\u4ed8\u306a\u3069\u3001\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u5bc4\u305b\u3089\u308c\u308b\u6570\u591a\u304f\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u9ad8\u7cbe\u5ea6\u304b\u3064\u81ea\u52d5\u3067\u5bfe\u5fdc\u3067\u304d\u308c\u3070\u3001\u5927\u304d\u306a\u6210\u679c\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u306b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5229\u7528\u3059\u308b\u30b1\u30fc\u30b9\u306f\u3053\u308c\u307e\u3067\u3082\u3042\u308a\u307e\u3057\u305f\u304c\u3001\u4e3b\u6d41\u306e\u30e1\u30cb\u30e5\u30fc\u9078\u629e\u578b\u3067\u306f\u5229\u7528\u8005\u306e\u5229\u4fbf\u6027\u306f\u9650\u5b9a\u7684\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u3067\u306f\u3001\u5229\u7528\u8005\u306f\u81ea\u7136\u6587\u3067\u81ea\u7531\u306b\u8cea\u554f\u3084\u4f9d\u983c\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u5927\u304d\u306a\u5229\u4fbf\u6027\u306e\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u4e00\u65b9\u3001\u7ba1\u7406\u8005\u306f\u3053\u308c\u307e\u3067\u30e1\u30cb\u30e5\u30fc\u3084\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u6574\u5099\u306b\u591a\u304f\u306e\u52b4\u529b\u3092\u5272\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p><strong>\u793e\u5185\u30c7\u30fc\u30bf\u3084\u30b7\u30b9\u30c6\u30e0\u3092<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306b\u63a5\u7d9a\u3055\u3048\u3059\u308c\u3070<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u304c\u9069\u5207\u306a\u60c5\u5831\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3057\u3066\u56de\u7b54\u3057\u3066\u304f\u308c\u308b<\/strong>\u305f\u3081\u3001\u7ba1\u7406\u8005\u304c\u56de\u7b54\u7528\u306e\u30e1\u30cb\u30e5\u30fc\u3084\u60c5\u5831\u6574\u5099\u306b\u7ba1\u7406\u5de5\u6570\u3092\u4f7f\u3044\u7d9a\u3051\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7799914362&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7799914362\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"561\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img04.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25039\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img04.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img04.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img04.jpg?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img04.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7799915313&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7799915313\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"559\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img05.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25040\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img05.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img05.jpg?w=768&amp;h=429 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img05.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 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class=\"wp-block-list\">\n<li>\u9078\u629e\u3055\u308c\u305f\u753b\u9762\u306e\u5546\u8ac7\u60c5\u5831\uff08\u5bfe\u8c61\u30c1\u30a7\u30fc\u30f3\u3001\u5546\u54c1\u3001\u8ca9\u4fc3\u7a2e\u5225\uff09<\/li>\n\n\n\n<li>\u8ca9\u58f2\u30c7\u30fc\u30bf<\/li>\n\n\n\n<li>\u904e\u53bb\u306e\u8ca9\u4fc3\u4f01\u753b\u306e\u5185\u5bb9<\/li>\n<\/ul>\n\n\n\n<p>\u306a\u3069\u3092\u3082\u3068\u306b\u3001\u8ca9\u4fc3\u4f01\u753b\u306e\u6848\u3092\u63a8\u5968\u3057\u3066\u304f\u308c\u308b\u305f\u3081\u63d0\u6848\u306e\u8cea\u3068\u751f\u7523\u6027\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-five wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Agentforce\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u5411\u4e0a\u3092\u3069\u306e\u3088\u3046\u306b\u5b9f\u73fe\u3055\u305b\u308b\u304b\u3054\u89a7\u304f\u3060\u3055\u3044<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><br><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/jp\/service\/ai\/\">\u88fd\u54c1\u30da\u30fc\u30b8\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/marquee-ai-for-customer-service2.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/marquee-ai-for-customer-service2.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/marquee-ai-for-customer-service2.png?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/marquee-ai-for-customer-service2.png?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/marquee-ai-for-customer-service2.png?w=150&amp;h=100 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-five.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-five.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-five.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7-\u30d3\u30b8\u30cd\u30b9\u52b9\u679c\u306e\u8003\u3048\u65b9\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u30b9\u30c6\u30c3\u30d7\/\u30d3\u30b8\u30cd\u30b9\u52b9\u679c\u306e\u8003\u3048\u65b9<\/h2>\n\n\n\n<p>\u6b21\u306e\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u306f\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/consumer-goods\/cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Consumer Goods Cloud <\/a>\u300dSpecialist\u306e\u7530\u4e2d \u5999\u4f73\u3088\u308a<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306e\u6280\u8853\u89e3\u8aac\u3068\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u884c\u3044\u307e\u3057\u305f\u3002<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u306e\u6280\u8853\u7684\u306a\u80cc\u666f\u3084\u512a\u4f4d\u6027\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-consumergoods-event\/\">\u3053\u3061\u3089\u306e\u8a18\u4e8b<\/a>\u30d6\u30ed\u30b0\u3092\u3054\u53c2\u7167\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u53ef\u80fd\u6027\u3092\u7406\u89e3\u3057\u305f\u5f8c\u3001\u81ea\u793e\u306b\u5c0e\u5165\u3059\u308b\u305f\u3081\u306b\u306f\u3069\u306e\u3088\u3046\u306b\u691c\u8a0e\u3092\u9032\u3081\u308c\u3070\u826f\u3044\u304b\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u306f\u3001<strong>\u5177\u4f53\u7684\u306a\u691c\u8a0e\u306e\u30b9\u30c6\u30c3\u30d7\u3084\u30d3\u30b8\u30cd\u30b9\u52b9\u679c\u306e\u8a66\u7b97\u4f8b\u3092\u7d39\u4ecb<\/strong>\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7799916e82&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7799916e82\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"562\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img06.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25041\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img06.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img06.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img06.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img06.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5bfe\u5fdc\u53ef\u80fd\u306a\u696d\u52d9\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4ed6\u793e\u306e\u3055\u307e\u3056\u307e\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3084\u4e8b\u4f8b\u3092\u30a4\u30f3\u30d7\u30c3\u30c8\u306b\u81ea\u793e\u3067AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u4efb\u305b\u305f\u3044\u696d\u52d9\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3092\u30aa\u30b9\u30b9\u30e1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u5177\u4f53\u7684\u306a\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3084\u4e8b\u4f8b\u3092\u53c2\u8003\u306b\u3059\u308b\u3053\u3068\u3067\u6d3b\u7528\u306e\u30a2\u30a4\u30c7\u30a2\u304c\u5e83\u304c\u308b\u306f\u305a\u3067\u3059\u3002\u30bb<strong>\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306f\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u3067\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c0e\u5165\u30fb\u691c\u8a0e\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u84c4\u7a4d<\/strong>\u3057\u3066\u3044\u307e\u3059\u306e\u3067\u305c\u3072\u76f8\u8ac7\u3044\u305f\u3060\u3051\u308c\u3070\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7799917f46&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7799917f46\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"560\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img07.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25042\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img07.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img07.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img07.jpg?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img07.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u307e\u305a\u4efb\u305b\u305f\u3044\u696d\u52d9\u306b\u512a\u5148\u5ea6\u3092\u3064\u3051\u307e\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u696d\u52d9\u3092\u4efb\u305b\u305f\u969b\u306e\u300c\u60f3\u5b9a\u5229\u76ca\u300d\u306f\u3082\u3061\u308d\u3093\u3001\u300c\u5fc5\u8981\u306a\u6295\u8cc7\u300d\u3064\u307e\u308a\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u306e\u4fdd\u6709\u72b6\u6cc1\u3084\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306e\u8981\u5426\u3082\u5927\u304d\u306a\u8981\u7d20\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d7799918fb2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d7799918fb2\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"560\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img08.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25043\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img08.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img08.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img08.jpg?w=768&amp;h=430 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img08.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 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data-wp-context=\"{&quot;imageId&quot;:&quot;69d779991a5cf&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d779991a5cf\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"558\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img09.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25044\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img09.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img09.jpg?w=300&amp;h=167 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img09.jpg?w=768&amp;h=429 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-how-to-use-agentforce-in-consumer-products-img09.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u30bb\u30c3\u30b7\u30e7\u30f3\u3067\u306f\u3001\u6700\u5f8c\u306b<a href=\"https:\/\/successjp.salesforce.com\/ai-solution\/agentforce\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b5\u30af\u30bb\u30b9\u30ca\u30d3\u306eAgentforce\u7279\u8a2d\u30da\u30fc\u30b8<\/a>\u3092\u7d39\u4ecb\u3057\u307e\u3057\u305f\u3002\u30b5\u30af\u30bb\u30b9\u30ca\u30d3\u306f\u304a\u5ba2\u69d8\u306e\u6210\u529f\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u30ca\u30ec\u30c3\u30b8\u30da\u30fc\u30b8\u3067\u3059\u304c\u3001\u304a\u5ba2\u69d8\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u306e\u6210\u529f\u306e\u305f\u3081<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" target=\"_blank\" rel=\"noreferrer 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\/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u304c\u3053\u306e\u307b\u3069\u958b\u3044\u305f\u5c0f\u58f2\u30fb\u6d88\u8cbb\u8ca1\u696d\u754c\u5411\u3051\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u95a2\u9023\u3059\u308b\u30bb\u30df\u30ca\u30fc\u3092\u30b5\u30de\u30ea\u30fc\u3067\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":167,"featured_media":25034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"688ac285bad4eade105ce731","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[],"sf_content_type":[],"blog":[586,613,614,625,639,658,698,776],"coauthors":[726],"class_list":["post-24975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-retail","blog-cio","blog-cmo","blog-marketing","blog-ai","blog-customer-stories","blog-retail-insights","blog-agentforce"],"yoast_head":"<!-- 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