{"id":25046,"date":"2025-08-13T11:34:27","date_gmt":"2025-08-13T02:34:27","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=25046"},"modified":"2025-08-13T11:34:28","modified_gmt":"2025-08-13T02:34:28","slug":"jp-what-is-key-success-factor","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-key-success-factor\/","title":{"rendered":"KSF\u3068\u306f\uff1fKGI\u30fbKPI\u3068\u306e\u95a2\u4fc2\u3068\u5177\u4f53\u4f8b\u3001\u8a2d\u5b9a\u65b9\u6cd5\u3092\u89e3\u8aac"},"content":{"rendered":"\n<p>KSF\uff08\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3068\u306f\u3001KGI\uff08\u6700\u7d42\u76ee\u6a19\uff09\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6ce8\u529b\u3059\u3079\u304d\u8981\u56e0\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3055\u3089\u306bKSF\u306f\u3001\u9054\u6210\u72b6\u6cc1\u3092\u5177\u4f53\u7684\u306b\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306b\u3001KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3078\u3068\u5c55\u958b\u3055\u308c\u307e\u3059\u3002KSF\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3001KGI\u3068KPI\u304c\u30ba\u30ec\u3066\u3057\u307e\u3044\u3001\u7684\u5916\u308c\u306a\u6226\u7565\u3084\u65bd\u7b56\u306b\u3064\u306a\u304c\u308b\u304a\u305d\u308c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7d50\u679c\u3068\u3057\u3066\u3001KGI\u304c\u9054\u6210\u3067\u304d\u306a\u3044\u3068\u3044\u3046\u60aa\u5faa\u74b0\u306b\u9665\u308b\u3053\u3068\u3082\u3042\u308b\u305f\u3081\u3001KSF\u3092\u6b63\u3057\u304f\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001KSF\u306e\u6982\u8981\u3068KGI\u30fbKPI\u3068\u306e\u95a2\u4fc2\u3001\u5177\u4f53\u4f8b\u3001\u8a2d\u5b9a\u65b9\u6cd5\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002KSF\u306b\u3064\u3044\u3066\u306e\u7406\u89e3\u3092\u6df1\u3081\u3001KGI\u306e\u9054\u6210\u306b\u3064\u306a\u304c\u308b\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u3064\u306a\u3052\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>10\u5206\u3067\u5b66\u3076\u30b7\u30ea\u30fc\u30ba<\/strong><br><strong>\u301cKPI\u7de8\u301c<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">PI\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u306f\u3001\u6b21\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u62bc\u3055\u3048\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/webinar\/10mins-learning-kpi\/?d=blog-body-cta-banner1\">\u4eca\u3059\u3050\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/10mins-learning-kpi-img.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/10mins-learning-kpi-img.jpg 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/10mins-learning-kpi-img.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/02\/10mins-learning-kpi-img.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h3>\u76ee\u6b21<\/h3><ul><li><a href=\"#h-ksf\u3068\u306f-kgi\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u56e0\" data-level=\"2\">KSF\u3068\u306f\uff5cKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u56e0<\/a><\/li><li><a href=\"#h-ksf\u3068kgi-kpi\u306e\u95a2\u4fc2\u6027\u3068\u9055\u3044\" data-level=\"2\">KSF\u3068KGI\u30fbKPI\u306e\u95a2\u4fc2\u6027\u3068\u9055\u3044<\/a><\/li><li><a href=\"#h-ksf\u3092\u8a2d\u5b9a\u3059\u308b\u7406\u7531\" data-level=\"2\">KSF\u3092\u8a2d\u5b9a\u3059\u308b\u7406\u7531<\/a><\/li><li><a href=\"#h-ksf\u306e\u5177\u4f53\u4f8b-\u696d\u754c\u5225\" data-level=\"2\">KSF\u306e\u5177\u4f53\u4f8b\u3010\u696d\u754c\u5225\u3011<\/a><\/li><li><a href=\"#h-\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u4f7f\u3063\u305fksf\u306e\u8a2d\u5b9a\u65b9\u6cd5\" data-level=\"2\">\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u4f7f\u3063\u305fKSF\u306e\u8a2d\u5b9a\u65b9\u6cd5<\/a><\/li><li><a href=\"#h-\u6210\u679c\u306b\u3064\u306a\u304c\u308bksf\u306e\u6761\u4ef6\" data-level=\"2\">\u6210\u679c\u306b\u3064\u306a\u304c\u308bKSF\u306e\u6761\u4ef6<\/a><\/li><li><a href=\"#h-ksf\u306e\u8a2d\u5b9a\u3092\u52a9\u3051\u308bai\u642d\u8f09\u578b\u30c4\u30fc\u30eb-tableau\" data-level=\"2\">KSF\u306e\u8a2d\u5b9a\u3092\u52a9\u3051\u308bAI\u642d\u8f09\u578b\u30c4\u30fc\u30eb\u300eTableau\u300f<\/a><\/li><li><a href=\"#h-\u9069\u5207\u306aksf\u3092\u8a2d\u5b9a\u3057\u3066kgi\u3092\u9054\u6210\u3057\u3088\u3046\" data-level=\"2\">\u9069\u5207\u306aKSF\u3092\u8a2d\u5b9a\u3057\u3066KGI\u3092\u9054\u6210\u3057\u3088\u3046<\/a><\/li><\/ul><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ksf\u3068\u306f-kgi\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u56e0\"><strong>KSF\u3068\u306f\uff5cKGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u56e0<\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee9c769bb6f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee9c769bb6f\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img01.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25051\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img01.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img01.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img01.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img01.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>KSF\uff08Key Success Factor\uff1a\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09\u3068\u306f\u3001KGI\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u8981\u56e0\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u306eSaaS\u3092\u63d0\u4f9b\u3059\u308b\u4f01\u696d\u304c\u300c\u5e74\u9593\u58f2\u4e0a1\u5104\u5186\u300d\u3068\u3044\u3046KGI\u3092\u63b2\u3052\u305f\u5834\u5408\u3001KSF\u306f\u6b21\u306e\u3088\u3046\u306a\u5b9a\u6027\u7684\u8981\u7d20\u3068\u3057\u3066\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306e\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u308b<\/li>\n\n\n\n<li>\u7d99\u7d9a\u5229\u7528\u3092\u4fc3\u3059\u652f\u63f4\u4f53\u5236\u3092\u78ba\u7acb\u3059\u308b<\/li>\n<\/ul>\n\n\n\n<p>KSF\u306f\u3001KGI\u304b\u3089\u9006\u7b97\u3057\u3066\u5c0e\u304d\u51fa\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u793e\u5185\u5916\u306e\u74b0\u5883\u3084\u73fe\u5834\u306e\u5b9f\u614b\u30fb\u4e8b\u696d\u9818\u57df\uff08\u30c9\u30e1\u30a4\u30f3\uff09\u306a\u3069\u306e\u7279\u6027\u3092\u7dcf\u5408\u7684\u306b\u8e0f\u307e\u3048\u3066\u8a2d\u8a08\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>KSF\u3068\u540c\u3058\u610f\u5473\u3067\u3001CSF\uff08Critical Success Factor\uff09\u3068\u3044\u3046\u8a00\u8449\u3092\u7528\u3044\u308b\u4f01\u696d\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u306a\u304a\u3001\u30b5\u30b9\u30c6\u30ca\u30d3\u30ea\u30c6\u30a3\u3084\u793e\u4f1a\u7684\u8cac\u4efb\u5206\u91ce\u3067\u306f\u3001KSF\u3092\u300c\u91cd\u8981\u306a\u53d6\u308a\u7d44\u307f\u8ab2\u984c\u300d\u3068\u3057\u3066\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u672c\u8a18\u4e8b\u3067\u306f\u300cKGI\u306e\u9054\u6210\u306b\u5411\u3051\u305f\u91cd\u8981\u6210\u529f\u8981\u56e0\u300d\u3068\u3057\u3066KSF\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ksf\u3068kgi-kpi\u306e\u95a2\u4fc2\u6027\u3068\u9055\u3044\"><strong>KSF\u3068KGI\u30fbKPI\u306e\u95a2\u4fc2\u6027\u3068\u9055\u3044<\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee9c769c798&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee9c769c798\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img02.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25052\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img02.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img02.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img02.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img02.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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class=\"wp-block-heading\" id=\"h-ksf\u3068kgi-kpi\u306e\u95a2\u4fc2\u6027\"><strong>KSF\u3068KGI\u30fbKPI\u306e\u95a2\u4fc2\u6027<\/strong><\/h3>\n\n\n\n<p>KGI\u304b\u3089\u898b\u305f\u3068\u304d\u3001KSF\u306f\u300c\u5b50\u300d\u3001KPI\u306f\u300c\u5b6b\u300d\u306b\u3042\u305f\u308b\u89aa\u5b50\u95a2\u4fc2\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u305e\u308c\u306e\u610f\u5473\u3068\u5177\u4f53\u4f8b\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u7528\u8a9e<\/th><th>\u610f\u5473<\/th><th>\u5177\u4f53\u4f8b\uff08SaaS\u63d0\u4f9b\u4f01\u696d\uff09<\/th><\/tr><\/thead><tbody><tr><td>KGI\uff08\u91cd\u8981\u76ee\u6a19\u9054\u6210\u6307\u6a19\uff09<\/td><td>\u6700\u7d42\u7684\u306a\u6570\u5024\u76ee\u6a19<\/td><td>\u5e74\u9593\u5951\u7d04\u66f4\u65b0\u7387\u309290\uff05\u4ee5\u4e0a\u306b\u7dad\u6301\u3059\u308b<\/td><\/tr><tr><td>KSF\uff08\u91cd\u8981\u6210\u529f\u8981\u56e0\uff09<\/td><td>KGI\u306e\u9054\u6210\u306b\u3064\u306a\u304c\u308b\u8981\u56e0<\/td><td>\u30e6\u30fc\u30b6\u30fc\u304c\u5c0e\u5165\u521d\u671f\u306b\u4fa1\u5024\u3092\u5b9f\u611f\u3067\u304d\u308b\u3088\u3046\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u5f37\u5316\u3059\u308b<\/td><\/tr><tr><td>KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09<\/td><td>KSF\u306e\u9054\u6210\u5ea6\u5408\u3044\u3092\u6e2c\u5b9a\u3059\u308b\u6307\u6a19<\/td><td>\u30fb\u521d\u56de\u30ed\u30b0\u30a4\u30f3\u304b\u30897\u65e5\u4ee5\u5185\u306b\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u4f5c\u6210\u3092\u5b8c\u4e86\u3057\u305f\u5272\u5408\u30fb\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u5b8c\u4e86\u8005\u306e\u6708\u9593\u5229\u7528\u7d99\u7d9a\u7387\u30fb\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u671f\u9593\u4e2d\u306eCS\u5bfe\u5fdc\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u5177\u4f53\u4f8b\u3067\u306fKSF\u30921\u3064\u3060\u3051\u6319\u3052\u3066\u3044\u307e\u3059\u304c\u3001\u8907\u6570\u306eKSF\u306b\u5bfe\u3057\u3066\u305d\u308c\u305e\u308cKPI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u3001\u56f3\u306e\u3088\u3046\u306a\u30c4\u30ea\u30fc\u69cb\u9020\u306b\u6574\u7406\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-kgi-ksf-kpi\u306e\u9055\u3044\"><strong>KGI\u30fbKSF\u30fbKPI\u306e\u9055\u3044<\/strong><\/h3>\n\n\n\n<p>KGI\u30fbKSF\u30fbKPI\u306f\u3001\u8a2d\u5b9a\u671f\u9593\u3084\u5f79\u5272\u30fb\u8868\u73fe\u304c\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>KGI\u306f\u7d4c\u55b6\u6226\u7565\u3084\u4e2d\u671f\u7d4c\u55b6\u8a08\u753b\u3067\u4f4d\u7f6e\u3065\u3051\u3089\u308c\u308b\u3088\u3046\u306a\u5927\u304d\u306a\u76ee\u6a19\u3067\u3042\u308a\u30013\uff5e5\u5e74\u7a0b\u5ea6\u306e\u9577\u671f\u7684\u76ee\u7dda\u3067\u7acb\u3066\u308b\u30b1\u30fc\u30b9\u304c\u4e00\u822c\u7684\u3067\u3059\u3002KSF\u306f\u4e8b\u696d\u30d5\u30a7\u30fc\u30ba\u3084\u6226\u7565\u3001\u5916\u90e8\u74b0\u5883\u306e\u5909\u5316\u306b\u3068\u3082\u306a\u3063\u3066\u898b\u76f4\u3055\u308c\u308b\u3053\u3068\u304c\u591a\u3044\u3067\u3059\u304c\u3001\u3068\u304d\u306b\u306f1\u30f6\u6708\u30b9\u30d1\u30f3\u3067\u306e\u66f4\u65b0\u3082\u3042\u308a\u307e\u3059\u3002KPI\u306f1\u30f6\u6708\uff5e\u56db\u534a\u671f\u3054\u3068\u306b\u898b\u76f4\u3055\u308c\u308b\u30b1\u30fc\u30b9\u304c\u591a\u304f\u3001\u983b\u7e41\u306b\u8abf\u6574\u30fb\u66f4\u65b0\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001KGI\u3068KPI\u306f\u5b9a\u91cf\u7684\u6570\u5024\u3067\u3001KSF\u306f\u5b9a\u6027\u7684\u5185\u5bb9\u3067\u8868\u73fe\u3059\u308b\u3068\u3044\u3063\u305f\u9055\u3044\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7d30\u304b\u3044\u9055\u3044\u306f\u3042\u308a\u307e\u3059\u304c\u3001KGI\u30fbKSF\u30fbKPI\u306f\u76f8\u4e92\u306b\u95a2\u4fc2\u3057\u5408\u3044\u306a\u304c\u3089\u76ee\u6a19\u9054\u6210\u306b\u5411\u3051\u3066\u6a5f\u80fd\u3057\u307e\u3059\u3002\u305d\u308c\u305e\u308c\u306e\u95a2\u4fc2\u6027\u3068\u9055\u3044\u3092\u610f\u8b58\u3059\u308b\u3068\u3001KGI\u304b\u3089KPI\u307e\u3067\u4e00\u8cab\u6027\u306e\u3042\u308b\u8a2d\u8a08\u304c\u53ef\u80fd\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u3067\u306f\u3001KPI\u306b\u7126\u70b9\u3092\u3042\u3066\u305f\u3046\u3048\u3067\u3001KGI\u30fbKSF\u3068\u306e\u9055\u3044\u3084\u8a2d\u5b9a\u65b9\u6cd5\u3092\u89e3\u8aac\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u3042\u308f\u305b\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<p><strong>\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4<\/strong>\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/kpi\/\" target=\"_blank\" rel=\"noreferrer noopener\">KPI\u3068\u306f\uff1fKGI\u3068\u306e\u9055\u3044\u3084\u8a2d\u5b9a\u65b9\u6cd5\u3001\u30e1\u30ea\u30c3\u30c8\u3084\u5177\u4f53\u4f8b\u3092\u7c21\u5358\u306b\u89e3\u8aac<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-ksf\u3092\u8a2d\u5b9a\u3059\u308b\u7406\u7531\"><strong>KSF\u3092\u8a2d\u5b9a\u3059\u308b\u7406\u7531<\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee9c769d899&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee9c769d899\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img03.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25054\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img03.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img03.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img03.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img03.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" 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class=\"wp-block-heading\" id=\"h-ksf\u306e\u5177\u4f53\u4f8b-\u696d\u754c\u5225\"><strong>KSF\u306e\u5177\u4f53\u4f8b\u3010\u696d\u754c\u5225\u3011<\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee9c769e3ab&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee9c769e3ab\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img04.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25055\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img04.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img04.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img04.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img04.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\u3053\u3053\u3067\u306f\u30013\u3064\u306e\u696d\u754c\u306b\u304a\u3051\u308bKSF\u306e\u5177\u4f53\u4f8b\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IT\u696d\u754c\u306eKSF\u4f8b<\/li>\n\n\n\n<li>\u88fd\u9020\u696d\u754c\u306eKSF\u4f8b<\/li>\n\n\n\n<li>\u5c0f\u58f2\u696d\u754c\u306eKSF\u4f8b<\/li>\n<\/ul>\n\n\n\n<p>KSF\u3092\u8a2d\u5b9a\u3059\u308b\u969b\u306e\u7740\u773c\u70b9\u306f\u3001\u30c9\u30e1\u30a4\u30f3\u3084\u8ca9\u58f2\u3059\u308b\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u7279\u6027\u306b\u5fdc\u3058\u3066\u7570\u306a\u308a\u307e\u3059\u3002\u5177\u4f53\u4f8b\u3092\u53c2\u8003\u306b\u3001\u81ea\u793e\u306b\u5408\u3063\u305fKSF\u3092\u8a2d\u5b9a\u3059\u308b\u30d2\u30f3\u30c8\u3092\u5f97\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-it\u696d\u754c\u306eksf\u4f8b\"><strong>IT\u696d\u754c\u306eKSF\u4f8b<\/strong><\/h3>\n\n\n\n<p>\u8fd1\u5e74\u3001\u5e02\u5834\u898f\u6a21\u304c\u62e1\u5927\u3057\u3066\u3044\u308b\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u300c\u7d99\u7d9a\u3057\u3066\u5229\u7528\u3055\u308c\u308b\u3053\u3068\u300d\u304c\u58f2\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u5c0e\u5165\u30fb\u5b9a\u7740\u30fb\u62e1\u5927\u306e\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u306bKSF\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u3001KGI\u304b\u3089KPI\u307e\u3067\u306e\u4e00\u8cab\u6027\u3084\u9023\u52d5\u6027\u3092\u9ad8\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th class=\"has-text-align-left\" data-align=\"left\">\u30d5\u30a7\u30fc\u30ba\u3000<\/th><th>KGI<\/th><th>KSF<\/th><th>KPI<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-left\" data-align=\"left\">\u5c0e\u5165<\/td><td rowspan=\"3\">\u5e74\u9593\u58f2\u4e0a1\u5104\u5186\u306e\u9054\u6210<\/td><td>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u6210\u529f<\/td><td>\u30fb\u5951\u7d04\u304b\u3089\u5c0e\u5165\u5b8c\u4e86\u307e\u3067\u306e\u671f\u9593\u304c\u5e73\u574710\u55b6\u696d\u65e5\u4ee5\u5185\u30fb\u521d\u6708\u306e\u7a3c\u50cd\u7387\u304c80\uff05\u4ee5\u4e0a<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">\u5b9a\u7740<\/td><td>\u7d99\u7d9a\u5229\u7528\u306e\u4fc3\u9032<\/td><td>\u30fb\u6708\u9593\u30a2\u30af\u30c6\u30a3\u30d6\u30e6\u30fc\u30b6\u30fc\u7387\u304c70\uff05\u4ee5\u4e0a\u30fb3\u30f6\u6708\u5f8c\u306e\u7d99\u7d9a\u7387\u304c90\uff05\u4ee5\u4e0a<\/td><\/tr><tr><td class=\"has-text-align-left\" data-align=\"left\">\u62e1\u5927<\/td><td>\u5229\u7528\u7bc4\u56f2\u306e\u62e1\u5927<\/td><td>\u30fb\u5229\u7528\u6a5f\u80fd\u6570\u306e\u5e73\u5747\u304c\u5168\u6a5f\u80fd\u4e2d60\uff05\u4ee5\u4e0a\u30fb\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\/\u670815\uff05\u4ee5\u4e0a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u63d0\u4f9b\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u5f62\u614b\u306b\u5fdc\u3058\u3066\u3001\u5229\u7528\u5f8c\u306e\u9867\u5ba2\u884c\u52d5\u3082\u52a0\u5473\u3057\u3066\u691c\u8a0e\u3059\u308b\u3068\u3001\u81ea\u793e\u306b\u5408\u3063\u305fKSF\u3092\u8a2d\u5b9a\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u88fd\u9020\u696d\u754c\u306eksf\u4f8b\"><strong>\u88fd\u9020\u696d\u754c\u306eKSF\u4f8b<\/strong><\/h3>\n\n\n\n<p>\u88fd\u9020\u696d\u306e\u751f\u7523\u90e8\u9580\u3067\u306f\u3001\u9ad8\u54c1\u8cea\u306a\u5546\u54c1\u3092\u5b89\u304f\u3001\u77ed\u7d0d\u671f\u3067\u7d0d\u54c1\u3059\u308b\u3053\u3068\u304c\u58f2\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305d\u306e\u305f\u3081\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306bQ\uff08\u54c1\u8cea\uff09\u30fbC\uff08\u30b3\u30b9\u30c8\uff09\u30fbD\uff08\u7d0d\u671f\uff09\u306e\u89b3\u70b9\u3092\u62bc\u3055\u3048\u3064\u3064\u3001KSF\u3092\u691c\u8a0e\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u9805\u76ee<\/th><th>KGI<\/th><th>KSF<\/th><th>KPI<\/th><\/tr><\/thead><tbody><tr><td>\u54c1\u8cea<\/td><td rowspan=\"3\">\u5e74\u9593\u58f2\u4e0a1\u5104\u5186\u306e\u9054\u6210<\/td><td>\u4e0d\u826f\u54c1\u306e\u524a\u6e1b<\/td><td>\u30fb\u4e0d\u826f\u73871.0\uff05\u672a\u6e80\u30fb\u6708\u9593\u9867\u5ba2\u30af\u30ec\u30fc\u30e0\u4ef6\u65701\u4ef6\u4ee5\u4e0b<\/td><\/tr><tr><td>\u30b3\u30b9\u30c8\u3000<\/td><td>\u539f\u4fa1\u4f4e\u6e1b<\/td><td>\u30fb\u88fd\u54c1\u3042\u305f\u308a\u539f\u4fa1\u524d\u5e74\u6bd4\u25b25\uff05\u30fb\u4f5c\u696d\u3042\u305f\u308a\u751f\u7523\u602710\uff05\u5411\u4e0a<\/td><\/tr><tr><td>\u7d0d\u671f<\/td><td>\u5de5\u7a0b\u30ea\u30fc\u30c9\u30bf\u30a4\u30e0\u306e\u77ed\u7e2e<\/td><td>\u30fb\u5e73\u5747\u30ea\u30fc\u30c9\u30bf\u30a4\u30e015\uff05\u77ed\u7e2e\u30fb\u7d0d\u671f\u9075\u5b88\u738798\uff05\u4ee5\u4e0a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>KSF\u306f\u3001KGI\u306e\u9054\u6210\u3092\u963b\u3080\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u306b\u5fdc\u3058\u3066\u5909\u308f\u308a\u307e\u3059\u3002\u90e8\u9580\u3054\u3068\u306e\u7279\u6027\u3084\u8ab2\u984c\u3092\u8e0f\u307e\u3048\u3066\u3001\u9069\u5207\u306aKSF\u3092\u898b\u6975\u3081\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u5c0f\u58f2\u696d\u754c\u306eksf\u4f8b\"><strong>\u5c0f\u58f2\u696d\u754c\u306eKSF\u4f8b<\/strong><\/h3>\n\n\n\n<p>\u5c0f\u58f2\u696d\u3067\u306f\u5e97\u8217\u3084\u8ca9\u58f2\u54e1\u3092\u901a\u3058\u305f\u30ea\u30a2\u30eb\u306a\u63a5\u70b9\u304c\u591a\u304f\u3001\u63a5\u5ba2\u3084\u5e97\u8217\u306e\u96f0\u56f2\u6c17\u3001\u5229\u4fbf\u6027\u306a\u3069\u304c\u58f2\u4e0a\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee5\u4e0b\u306f\u3001\u5b9f\u5e97\u8217\u306b\u304a\u3051\u308bKSF\u306e\u8a2d\u5b9a\u4f8b\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u9805\u76ee<\/th><th>KGI<\/th><th>KSF<\/th><th>KPI<\/th><\/tr><\/thead><tbody><tr><td>\u5546\u54c1\u7ba1\u7406<\/td><td rowspan=\"3\">\u5e74\u9593\u58f2\u4e0a1\u5104\u5186\u306e\u9054\u6210<\/td><td>\u58f2\u308c\u7b4b\u5546\u54c1\u306e\u9069\u6b63\u5728\u5eab\u7dad\u6301<\/td><td>\u30fb\u5728\u5eab\u56de\u8ee2\u7387\u304c\u67083.0\u56de\u4ee5\u4e0a\u30fb\u6b20\u54c1\u7387\u304c1\uff05\u672a\u6e80<\/td><\/tr><tr><td>\u63a5\u5ba2<\/td><td>\u5f93\u696d\u54e1\u6559\u80b2\u306b\u3088\u308b\u63a5\u5ba2\u54c1\u8cea\u306e\u6a19\u6e96\u5316<\/td><td>\u30fbCS\u30a2\u30f3\u30b1\u30fc\u30c8\u306b\u304a\u3051\u308b\u63a5\u5ba2\u6e80\u8db3\u5ea6\u304c\u5e73\u57474.5\u70b9\u4ee5\u4e0a\u30fb\u63a5\u5ba2\u8a55\u4fa1\u30c6\u30b9\u30c8\u306760\u70b9\u672a\u6e80\u306e\u30b9\u30bf\u30c3\u30d5\u30bc\u30ed<\/td><\/tr><tr><td>\u5e97\u8217\u8a2d\u8a08<\/td><td>\u56de\u904a\u6027\u30fb\u5feb\u9069\u6027\u3092\u8003\u616e\u3057\u305f\u58f2\u308a\u5834\u30ec\u30a4\u30a2\u30a6\u30c8<\/td><td>\u30fb\u5e73\u5747\u6ede\u5728\u6642\u959315\u5206\u4ee5\u4e0a\u30fb\u7279\u5b9a\u30a8\u30ea\u30a2\u3067\u58f2\u4e0a\u69cb\u6210\u6bd4\uff0b10\uff05<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>EC\u304c\u4e3b\u4f53\u306e\u5834\u5408\u306f\u3001\u5bfe\u9762\u63a5\u5ba2\u3084\u5e97\u8217\u4f53\u9a13\u304c\u306a\u3044\u5206\u3001\u5546\u54c1\u60c5\u5831\u306e\u308f\u304b\u308a\u3084\u3059\u3055\u3084\u914d\u9001\u4f53\u5236\u306e\u6574\u5099\u306a\u3069\u304cKSF\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u5c0f\u58f2\u696d\u3067\u306f\u5b9f\u5e97\u8217\u3068EC\u305d\u308c\u305e\u308c\u306e\u7279\u5fb4\u306b\u5fdc\u3058\u305fKSF\u306e\u8a2d\u5b9a\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u4f7f\u3063\u305fksf\u306e\u8a2d\u5b9a\u65b9\u6cd5\"><strong>\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u4f7f\u3063\u305fKSF\u306e\u8a2d\u5b9a\u65b9\u6cd5<\/strong><\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee9c769fc2b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee9c769fc2b\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img05.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-25062\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img05.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img05.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img05.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2025\/07\/jp-what-is-key-success-factor-img05.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>KSF\u3092\u8a2d\u5b9a\u3059\u308b\u3068\u304d\u306f\u3001\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7528\u3044\u306a\u304c\u3089\u6b21\u306e4\u30b9\u30c6\u30c3\u30d7\u3067\u9032\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046<\/li>\n\n\n\n<li>KGI\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n\n\n\n<li>KGI\u306e\u69cb\u6210\u8981\u7d20\u3092\u5206\u89e3\u3059\u308b<\/li>\n\n\n\n<li>KSF\u3092\u6d17\u3044\u51fa\u3059<\/li>\n<\/ol>\n\n\n\n<p>\u305d\u308c\u305e\u308c\u7c21\u5358\u306b\u624b\u9806\u3092\u7d39\u4ecb\u3059\u308b\u306e\u3067\u3001\u5927\u307e\u304b\u306a\u6d41\u308c\u3092\u3064\u304b\u3080\u305f\u3081\u306e\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046\"><strong>1.\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046<\/strong><\/h3>\n\n\n\n<p>KSF\u3092\u8a2d\u5b9a\u3059\u308b\u306b\u306f\u3001\u307e\u305aKGI\u306e\u660e\u78ba\u5316\u304c\u5fc5\u8981\u3067\u3059\u3002\u4eca\u56de\u306fKGI\u3092\u30bc\u30ed\u304b\u3089\u69cb\u7bc9\u3059\u308b\u30d1\u30bf\u30fc\u30f3\u3092\u60f3\u5b9a\u3057\u3066\u3001KGI\u3092\u8a2d\u5b9a\u3059\u308b\u305f\u3081\u306b\u793e\u5185\u5916\u306e\u74b0\u5883\u3092\u5206\u6790\u3059\u308b\u30d5\u30a7\u30fc\u30ba\u304b\u3089\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>KGI\u304c\u6c7a\u307e\u3063\u3066\u3044\u308b\u5834\u5408\u3067\u3082\u3001\u81ea\u793e\u306e\u8ab2\u984c\u3092\u660e\u78ba\u5316\u3057\u305f\u3046\u3048\u3067KSF\u3092\u6d17\u3044\u51fa\u3059\u305f\u3081\u306b\u74b0\u5883\u5206\u6790\u304b\u3089\u9032\u3081\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u74b0\u5883\u5206\u6790\u306e\u624b\u6cd5\u3092\u899a\u3048\u3066\u304a\u304f\u3068\u5f79\u7acb\u3064\u306f\u305a\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u74b0\u5883\u5206\u6790\u306f\u3001\u5916\u90e8\u74b0\u5883\u5206\u6790\u3068\u5185\u90e8\u74b0\u5883\u5206\u6790\u306e2\u3064\u306b\u5927\u5225\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u5916\u90e8\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046\"><strong>\u5916\u90e8\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046<\/strong><\/h4>\n\n\n\n<p>\u5916\u90e8\u74b0\u5883\u5206\u6790\u306f\u3001\u81ea\u793e\u3092\u53d6\u308a\u5dfb\u304f\u5916\u90e8\u74b0\u5883\u3092\u628a\u63e1\u30fb\u8a55\u4fa1\u3059\u308b\u305f\u3081\u306e\u5206\u6790\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5e02\u5834\u306b\u304a\u3051\u308b\u81ea\u793e\u306e\u7acb\u3061\u4f4d\u7f6e\u3084\u5f71\u97ff\u3092\u53d7\u3051\u3084\u3059\u3044\u5916\u7684\u8981\u56e0\u3092\u6574\u7406\u3057\u3001\u6226\u7565\u7acb\u6848\u306e\u57fa\u790e\u3068\u3059\u308b\u305f\u3081\u306b\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee3\u8868\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u5916\u90e8\u74b0\u5883\u5206\u6790\u306e<br>\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/th><th>\u6982\u8981<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-pest-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\">PEST\u5206\u6790<\/a><\/td><td>\u653f\u6cbb\uff08Politics\uff09\u3001\u7d4c\u6e08\uff08Economy\uff09\u3001\u793e\u4f1a\uff08Society\uff09\u3001\u6280\u8853\uff08Technology\uff09\u306e4\u8996\u70b9\u304b\u3089\u30de\u30af\u30ed\u74b0\u5883\u3092\u5206\u6790\u3059\u308b<\/td><\/tr><tr><td><a href=\"https:\/\/www.salesforce.com\/jp\/hub\/marketing\/5forces\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30d5\u30a1\u30a4\u30d6\u30d5\u30a9\u30fc\u30b9\u5206\u6790<\/a><\/td><td>\u696d\u754c\u5185\u306e\u7af6\u4e89\u69cb\u9020\u3092\u300c5\u3064\u306e\u8105\u5a01\u300d\u304b\u3089\u5206\u6790\u3057\u3001\u53ce\u76ca\u6027\u3078\u306e\u5f71\u97ff\u3092\u8a55\u4fa1\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u4e00\u822c\u7684\u306b\u3001\u4e21\u65b9\u306e\u5206\u6790\u7d50\u679c\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u5916\u90e8\u74b0\u5883\u3092\u628a\u63e1\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u5185\u90e8\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046\"><strong>\u5185\u90e8\u74b0\u5883\u5206\u6790\u3092\u884c\u306a\u3046<\/strong><\/h4>\n\n\n\n<p>\u5185\u90e8\u74b0\u5883\u5206\u6790\u306f\u3001\u81ea\u793e\u306e\u7d4c\u55b6\u8cc7\u6e90\u3092\u68da\u5378\u3057\u3057\u3001\u9867\u5ba2\u306b\u63d0\u4f9b\u3067\u304d\u308b\u4fa1\u5024\u3092\u8907\u6570\u306e\u89b3\u70b9\u304b\u3089\u5206\u6790\u3059\u308b\u624b\u6cd5\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u4e8b\u696d\u6226\u7565\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3067\u6d3b\u7528\u3067\u304d\u308b\u81ea\u793e\u306e\u5f37\u307f\u3084\u52dd\u3061\u7b4b\u3092\u898b\u51fa\u3059\u305f\u3081\u306b\u5b9f\u65bd\u3055\u308c\u308b\u307b\u304b\u3001\u81ea\u793e\u306e\u8ab2\u984c\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u4ee3\u8868\u7684\u306a\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u306f\u3001VRIO\uff08\u30d6\u30ea\u30aa\uff09\u5206\u6790\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u5185\u90e8\u74b0\u5883\u5206\u6790\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/th><th>\u6982\u8981<\/th><\/tr><\/thead><tbody><tr><td>VRIO\u5206\u6790<\/td><td>\u7d4c\u6e08\u7684\u4fa1\u5024\uff08Value\uff09\u3001\u5e0c\u5c11\u6027\uff08Rarity\uff09\u3001\u6a21\u5023\u56f0\u96e3\u6027\uff08Imitability\uff09\u3001\u7d44\u7e54\uff08Organization\uff09\u306e\u89b3\u70b9\u304b\u3089\u3001\u81ea\u793e\u8cc7\u6e90\u306e\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u8a55\u4fa1\u3059\u308b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u5916\u90e8\u74b0\u5883\u5206\u6790\u3068\u5185\u90e8\u74b0\u5883\u5206\u6790\u306e\u7d50\u679c\u306f\u3001\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u6d3b\u7528\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-kgi\u3092\u8a2d\u5b9a\u3059\u308b\"><strong>2.KGI\u3092\u8a2d\u5b9a\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>\u307e\u305a\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u624b\u6cd5\u3067\u5185\u5916\u74b0\u5883\u7d71\u5408\u5206\u6790\u3092\u5b9f\u65bd\u3057\u3001\u81ea\u793e\u306e\u7acb\u3061\u4f4d\u7f6e\u3084\u6226\u7565\u306e\u65b9\u5411\u6027\u3092\u660e\u78ba\u306b\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-header-highlight\"><table><thead><tr><th>\u5185\u5916\u7d71\u5408\u5206\u6790\u306e\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af<\/th><th>\u6982\u8981<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/3c-analysis\/\" target=\"_blank\" rel=\"noreferrer noopener\">3C\u5206\u6790<\/a><\/td><td>\u9867\u5ba2\uff08Customer\uff09\u3001\u7af6\u5408\uff08Competitor\uff09\u3001\u81ea\u793e\uff08Company\uff09\u306e3\u8996\u70b9\u304b\u3089\u5206\u6790\u3059\u308b<\/td><\/tr><tr><td><a href=\"https:\/\/www.salesforce.com\/jp\/resources\/articles\/marketing\/swot\/\" target=\"_blank\" rel=\"noreferrer noopener\">SWOT\u5206\u6790<\/a><\/td><td>\u5f37\u307f\uff08Strength\uff09\u3001\u5f31\u307f\uff08Weakness\uff09\u3001\u6a5f\u4f1a\uff08Opportunity\uff09\u3001\u8105\u5a01\uff08Threat\uff09\u306e4\u8981\u7d20\u304b\u3089\u30d7\u30e9\u30b9\u3068\u30de\u30a4\u30ca\u30b9\u306e\u8981\u56e0\u3092\u5206\u6790\u3059\u308b<\/td><\/tr><tr><td>\u30af\u30ed\u30b9SWOT\u5206\u6790<\/td><td>SWOT\u5206\u6790\u306e\u7d50\u679c\u3092\u639b\u3051\u5408\u308f\u305b\u3001\u6226\u7565\u3084\u91cd\u70b9\u65bd\u7b56\u3092\u5c0e\u304d\u51fa\u3059<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>\u5206\u6790\u7d50\u679c\u3092\u8e0f\u307e\u3048\u3066\u3001\u6226\u7565\u306e\u65b9\u5411\u6027\u3092\u5b9a\u3081\u3001\u5b9f\u73fe\u3059\u3079\u304d\u6210\u679c\u3068\u3057\u3066KGI\u306e\u6c34\u6e96\u3084\u6307\u6a19\u3092\u8ad6\u7406\u7684\u306b\u5c0e\u304d\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-kgi\u306e\u69cb\u6210\u8981\u7d20\u3092\u5206\u89e3\u3059\u308b\"><strong>3.KGI\u306e\u69cb\u6210\u8981\u7d20\u3092\u5206\u89e3\u3059\u308b<\/strong><\/h3>\n\n\n\n<p>KGI\u304c\u4f55\u306b\u3088\u3063\u3066\u6210\u7acb\u3057\u3066\u3044\u308b\u304b\u3092\u6d17\u3044\u51fa\u3059\u3053\u3068\u3067\u3001\u9054\u6210\u306b\u5fc5\u8981\u306a\u8981\u56e0\uff08KSF\uff09\u3092\u7279\u5b9a\u3067\u304d\u307e\u3059\u3002<br><br>\u4ee5\u4e0b\u306f\u3001SaaS\u3092\u8ca9\u58f2\u3059\u308bIT\u4f01\u696d\u3067\u300c\u5e74\u9593\u58f2\u4e0a10\u5104\u5186\u3092\u9054\u6210\u3059\u308b\u300d\u3068\u3044\u3046KGI\u3092\u5206\u89e3\u3057\u305f\u4f8b\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u6709\u6599\u5951\u7d04\u6570\uff1a2\u4e07\u4ef6\/\u5e74<\/li>\n\n\n\n<li>\u5e73\u5747\u5951\u7d04\u5358\u4fa1\uff1a5\u4e07\u5186\/\u5e74<\/li>\n\n\n\n<li>\u5229\u7528\u958b\u59cb2\u5e74\u76ee\u4ee5\u964d\u306e\u7d99\u7d9a\u7387\uff1a95\uff05\u4ee5\u4e0a<\/li>\n<\/ul>\n\n\n\n<p>\u69cb\u6210\u8981\u7d20\u3092\u660e\u3089\u304b\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u6b21\u306b\u8a2d\u5b9a\u3059\u3079\u304dKSF\u306e\u65b9\u5411\u6027\u304c\u898b\u3048\u3066\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-ksf\u3092\u6d17\u3044\u51fa\u3059\"><strong>4.KSF\u3092\u6d17\u3044\u51fa\u3059<\/strong><\/h3>\n\n\n\n<p>\u5206\u89e3\u3057\u305fKGI\u306e\u69cb\u6210\u8981\u7d20\u3054\u3068\u306b\u3001\u300c\u3053\u308c\u3092\u5916\u3059\u3068KGI\u304c\u9054\u6210\u3067\u304d\u306a\u3044\u300d\u3068\u3044\u3046\u6210\u529f\u8981\u56e0\uff08KSF\uff09\u3092\u6d17\u3044\u51fa\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u300c\u6709\u6599\u5951\u7d04\u65702\u4e07\u4ef6\/\u5e74\u300d\u3068\u3044\u3046\u8981\u7d20\u306b\u5bfe\u3057\u3066\u306f\u3001\u300c\u5c0e\u5165\u524d\u3067\u3082\u4fa1\u5024\u304c\u4f1d\u308f\u308b\u4f53\u9a13\u8a2d\u8a08\u300d\u3084\u300c\u521d\u671f\u30e6\u30fc\u30b6\u30fc\u306e\u4e0d\u5b89\u3092\u89e3\u6d88\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u306e\u69cb\u7bc9\u300d\u3068\u3044\u3063\u305f\u3001SaaS\u63d0\u4f9b\u8005\u306a\u3089\u3067\u306f\u306e\u4fa1\u5024\u3092KSF\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u307e\u305f\u3001\u300c\u65e2\u5b58\u9867\u5ba2\u306e\u7d99\u7d9a\u7387\u5411\u4e0a\u300d\u3092\u56f3\u308b\u305f\u3081\u306b\u306f\u3001\u300c\u5229\u7528\u7d99\u7d9a\u3092\u5f8c\u62bc\u3057\u3059\u308b\u5b9a\u671f\u7684\u306a\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u300d\u3084\u300c\u696d\u52d9\u306b\u6eb6\u3051\u8fbc\u3080\u3088\u3046\u306aUX\u306e\u63d0\u4f9b\u300d\u306a\u3069\u304c\u3042\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3068\u304d\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u306e\u4fa1\u5024\u3092\u5ff5\u982d\u306b\u7f6e\u304d\u3001\u81ea\u793e\u3060\u304b\u3089\u3053\u305d\u63d0\u4f9b\u3067\u304d\u308b\u65b9\u6cd5\u3092\u8003\u3048\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u6d17\u3044\u51fa\u3057\u305fKSF\u306f\u3059\u3079\u3066\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u306f\u306a\u304f\u3001\u512a\u5148\u9806\u4f4d\u3084\u5b9f\u614b\u306b\u5fdc\u3058\u3066\u53d6\u6368\u9078\u5225\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306bKSF\u3092\u6d17\u3044\u51fa\u3059\u3068\u3001\u4f01\u696d\u304c\u53d6\u308b\u3079\u304d\u5177\u4f53\u7684\u306a\u884c\u52d5\u304c\u660e\u78ba\u306b\u306a\u308a\u3001KGI\u304b\u3089KPI\u307e\u3067\u3092\u4e00\u8cab\u3057\u3066\u8a2d\u8a08\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h2 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