{"id":32927,"date":"2026-09-03T11:47:07","date_gmt":"2026-09-03T02:47:07","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=32927"},"modified":"2026-09-03T12:06:17","modified_gmt":"2026-09-03T03:06:17","slug":"jp-series-industry-advisor-next-generation-communications","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-series-industry-advisor-next-generation-communications\/","title":{"rendered":"\u3010\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u89e3\u8aac\u3011\u901a\u4fe1\u696d\u754c\u304c\u76f4\u9762\u3059\u308b\u6df1\u523b\u8ab2\u984c\u3001\u300c\u5de8\u5927IT\u30b9\u30d1\u30b2\u30c6\u30a3\u300d\u304b\u3089\u8131\u5374\u3059\u308b\u8853"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u300c\u571f\u7ba1\u300d\u304b\u3089Techco\u3078\u5909\u308f\u308b\u6fc0\u52d5\u671f\u3002\u6570\u5341\u5e74\u306e\u300c\u5de8\u5927IT\u30b9\u30d1\u30b2\u30c6\u30a3\u300d\u304c\u8db3\u304b\u305b\u3067\u3001IT\u4e88\u7b97\u306e70\u301c80%\u304c\u904b\u7528\u30b3\u30b9\u30c8\u306b\u6d88\u3048\u308b\u3002<\/li>\n\n\n\n<li>\u901a\u4fe1\u696d\u754c\u306e3\u3064\u306e\u8ab2\u984c\u306f\u3001\u30ec\u30ac\u30b7\u30fcIT\u7dad\u6301\u30b3\u30b9\u30c8\u306e\u9ad8\u9a30\u3001BSS\/OSS\u306e\u30c7\u30fc\u30bf\u5206\u65ad\u306b\u3088\u308b\u9867\u5ba2\u4f53\u9a13\u306e\u52a3\u5316\uff08\u305f\u3089\u3044\u56de\u3057\uff09\u3001\u305d\u3057\u3066\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u904b\u7528\u30fb\u5de5\u4e8b\u306e\u5c5e\u4eba\u5316\u3002<\/li>\n\n\n\n<li>\u5909\u9769\u304c\u9032\u307e\u306a\u3044\u69cb\u9020\u7684\u7406\u7531\u306f\u3001\u30c7\u30fc\u30bf\u304c\u610f\u5473\u3042\u308b\u5f62\u3067\u3064\u306a\u304c\u3089\u306a\u3044\u65ad\u7247\u5316\u3001\u719f\u7df4\u8005\u30ce\u30a6\u30cf\u30a6\u306e\u6697\u9ed9\u77e5\u5316\u3001\u305d\u3057\u3066OPEX\u524a\u6e1b\u306b\u504f\u308a\u53ce\u76ca\u5316\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078\u306e\u79fb\u884c\u304c\u9045\u308c\u308bAI\u6295\u8cc7\u3002<\/li>\n\n\n\n<li>AI\u3092\u76f8\u8ac7\u5f79\u304b\u3089\u5b9f\u884c\u5f79\u3078\u8ee2\u63db\u3059\u308b\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb\u304c\u300cAgentic Enterprise\u300d\u3002SSOT\u3067\u9867\u5ba2\u3092100%\u7406\u89e3\u3057\u3001\u958b\u901a\u3084\u5951\u7d04\u3092\u30bc\u30ed\u30bf\u30c3\u30c1\u3067\u81ea\u52d5\u51e6\u7406\u3059\u308b\u3002<\/li>\n\n\n\n<li>\u5148\u9032\u4e8b\u4f8b\u3067\u306f\u3001AT&amp;T\u304cMuleSoft\u3067\u5e74\u9593200\u4e07\u6642\u9593\u524a\u6e1b\u3001Lumen\u306fAgentforce\u3067\u521d\u5e74\u5ea6560\u4e07\u30c9\u30eb\u524a\u6e1b\u3001One NZ\u306f5\u9031\u9593\u3067\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u69cb\u7bc9\u3002<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u4fe1\u4e8b\u696d\u8005\u306f\u3001\u5358\u306a\u308b\u300c\u571f\u7ba1\u300d\u304b\u3089\u8131\u5374\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u4fa1\u5024\u3092\u81ea\u3089\u5275\u51fa\u3059\u308b\u300cTechco\uff08Telecom \u3068 Technology\u3092\u878d\u5408\u3057\u305f\u30b5\u30fc\u30d3\u30b9\u306e\u63d0\u4f9b\u3001\u65e5\u672c\u3067\u3088\u304f\u8a00\u308f\u308c\u308bICT\u3092\u3055\u3089\u306b\u9ad8\u5ea6\u5316\uff09\u300d\u3068\u300cAI\u6642\u4ee3\u3092\u652f\u3048\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300d\u3078\u3068\u30b7\u30d5\u30c8\u3059\u308b\u6fc0\u52d5\u671f\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3057\u304b\u3057\u3001\u305d\u306e\u5909\u9769\u306e\u88cf\u3067\u306f\u3001<strong>\u6570\u5341\u5e74\u306b\u308f\u305f\u308a\u84c4\u7a4d\u3055\u308c\u305f\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u3001\u305d\u308c\u306b\u4f34\u3046\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\u30b3\u30b9\u30c8\u306e\u81a8\u5f35\u304c\u901a\u4fe1\u4e8b\u696d\u8005\u306e\u8db3\u3092\u5f15\u3063\u5f35\u308a\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u672c\u8a18\u4e8b\u3067\u306f\u3001\u6700\u5148\u7aef\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/ai-agents\/\">\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\uff08Agentic AI\uff09\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u8907\u96d1\u306b\u7d61\u307f\u5408\u3063\u305f\u696d\u52d9\u3068\u30a4\u30f3\u30d5\u30e9\u3092\u5287\u7684\u306b\u30b7\u30f3\u30d7\u30eb\u5316\u3057\u3001\u5f93\u696d\u54e1\u30fb\u9867\u5ba2\u30fb\u30d1\u30fc\u30c8\u30ca\u30fc\u304c\u5354\u50cd\u3059\u308b\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/agentic-enterprise\/\">Agentic Enterprise<\/a>\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30fb\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\uff09\u300d\u3078\u3068\u5909\u9769\u3092\u9042\u3052\u308b\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u901a\u4fe1\u4e8b\u696d\u8005\u306e\u5148\u884c\u4e8b\u4f8b\u3068\u3068\u3082\u306b\u3001\u7dd2\u65b9\u5e79\u4eba\u304c\u63d0\u793a\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">AI\u3067\u3069\u3046\u5909\u308f\u308b\uff1f\u901a\u4fe1\u4e8b\u696d\u8005\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u554f\u5408\u305b\u5bfe\u5fdc\u306e\u8ca0\u8377\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u96e2\u8077\u306b\u60a9\u3080\u73fe\u5834\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u540c\u3058\u8ab2\u984c\u3092\u62b1\u3048\u308b\u901a\u4fe1\u696d\u754c\u306e\u5b9f\u614b\u3068\u5bfe\u7b56\u3092\u8abf\u67fb\u30ec\u30dd\u30fc\u30c8\u3067\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/communications\/resources\/jp-impact-of-ai-in-customer-service-for-communications-industry\/?d=blog-body-cta-banner5\"> \u7121\u6599\u30ec\u30dd\u30fc\u30c8\u3092\u8aad\u3080<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"881\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-impact-of-ai-in-customer-service-for-communications-industry-form.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-impact-of-ai-in-customer-service-for-communications-industry-form.webp 1023w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-impact-of-ai-in-customer-service-for-communications-industry-form.webp?w=300&amp;h=258 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-impact-of-ai-in-customer-service-for-communications-industry-form.webp?w=768&amp;h=661 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-impact-of-ai-in-customer-service-for-communications-industry-form.webp?w=150&amp;h=129 150w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-\u901a\u4fe1\u696d\u754c\u306e-3\u3064\u306e\u8ab2\u984c-\u3068ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5fc5\u8981\u306a\u80cc\u666f\" data-level=\"2\">\u901a\u4fe1\u696d\u754c\u306e\u300c3\u3064\u306e\u8ab2\u984c\u300d\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5fc5\u8981\u306a\u80cc\u666f<\/a><\/li><li><a href=\"#h-\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u304c\u9032\u307e\u306a\u3044-3\u3064\u306e\u69cb\u9020\u7684\u7406\u7531\" data-level=\"2\">\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u304c\u9032\u307e\u306a\u3044\u300c3\u3064\u306e\u69cb\u9020\u7684\u7406\u7531\u300d<\/a><\/li><li><a href=\"#h-\u901a\u4fe1\u696d\u754c\u306e\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb-agentic-enterprise-\u3068\u306f\" data-level=\"2\">\u901a\u4fe1\u696d\u754c\u306e\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb\u300cAgentic Enterprise\u300d\u3068\u306f<\/a><\/li><li><a href=\"#h-salesforce\u304c\u8003\u3048\u308bagentic-enterprise\u306e\u30b7\u30b9\u30c6\u30e0\" data-level=\"2\">Salesforce\u304c\u8003\u3048\u308bAgentic Enterprise\u306e\u30b7\u30b9\u30c6\u30e0<\/a><\/li><li><a href=\"#h-\u4e16\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u5148\u9032\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u4e8b\u4f8b\u3068\u6210\u679c\" data-level=\"2\">\u4e16\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u5148\u9032\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u4e8b\u4f8b\u3068\u6210\u679c<\/a><\/li><li><a href=\"#h-\u3088\u304f\u3042\u308b\u8cea\u554f-\u3067\u304a\u3055\u3089\u3044\" data-level=\"2\">\u300c\u3088\u304f\u3042\u308b\u8cea\u554f\u300d\u3067\u304a\u3055\u3089\u3044<\/a><\/li><li><a href=\"#h-\u81ea\u5f8b\u578b\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2-agentic-techco-\u3078\u306e\u5b9f\u8df5\u306b\u5411\u3051\u305f\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\" data-level=\"2\">\u81ea\u5f8b\u578b\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\uff08Agentic Techco\uff09\u3078\u306e\u5b9f\u8df5\u306b\u5411\u3051\u305f\u6b21\u306e\u30b9\u30c6\u30c3\u30d7<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 id=\"h-\u901a\u4fe1\u696d\u754c\u306e-3\u3064\u306e\u8ab2\u984c-\u3068ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5fc5\u8981\u306a\u80cc\u666f\" class=\"wp-block-heading\"><strong>\u901a\u4fe1\u696d\u754c\u306e\u300c3\u3064\u306e\u8ab2\u984c\u300d\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5fc5\u8981\u306a\u80cc\u666f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5728\u3001\u901a\u4fe1\u696d\u754c\u304c\u76f4\u9762\u3057\u3066\u3044\u308b\u8ab2\u984c\u306f\u3001\u500b\u5225\u696d\u52d9\u306e\u975e\u52b9\u7387\u3067\u306f\u306a\u304f\u3001\u696d\u754c\u5168\u4f53\u306e\u6839\u5e79\u306b\u6839\u3056\u3059\u300c\u69cb\u9020\u7684\u5909\u5316\u300d\u3067\u3059\u3002\u3053\u308c\u3089\u306f\u500b\u5225\u306b\u89e3\u6c7a\u3059\u308b\u3053\u3068\u306f\u3067\u304d\u305a\u3001\u5168\u4f53\u3092\u5305\u62ec\u3059\u308b\u81ea\u5f8b\u7684\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-1-\u30ec\u30ac\u30b7\u30fcit\u30b7\u30b9\u30c6\u30e0-\u5de8\u5927\u306ait\u30b9\u30d1\u30b2\u30c6\u30a3-\u306e\u7dad\u6301\u30b3\u30b9\u30c8\u9ad8\u9a30\" class=\"wp-block-heading\"><strong>1. \u30ec\u30ac\u30b7\u30fcIT\u30b7\u30b9\u30c6\u30e0\uff08\u5de8\u5927\u306aIT\u30b9\u30d1\u30b2\u30c6\u30a3\uff09\u306e\u7dad\u6301\u30b3\u30b9\u30c8\u9ad8\u9a30<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u751f\u7523\u6027\u5411\u4e0a\u3092\u963b\u3080\u6700\u5927\u306e\u8981\u56e0\u306f\u3001\u660e\u78ba\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f01\u696d\u306e\u6210\u9577\u306e\u305f\u3081\u306b\u97f3\u58f0\u30fb\u30e2\u30d0\u30a4\u30eb\u30fbIoT\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306a\u3069\u30b5\u30fc\u30d3\u30b9\u5358\u4f4d\u3054\u3068\u306b\u69cb\u7bc9\u3055\u308c\u305fBSS\u3068OSS\uff08\u696d\u52d9\u30fb\u904b\u7528\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u3001\u55b6\u696d\u30fb\u30b7\u30e7\u30c3\u30d7\u30fb\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u30fb\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30c1\u30e3\u30c3\u30c8\u306a\u3069\u306e\u30c1\u30e3\u30cd\u30eb\u5358\u4f4d\u30b7\u30b9\u30c6\u30e0\u3068\u3044\u3063\u305f\u84c4\u7a4d\u3055\u308c\u305f\u30ec\u30ac\u30b7\u30fcIT\u304c\u300c\u5de8\u5927\u306aIT\u30b9\u30d1\u30b2\u30c6\u30a3\u300d\u3068\u5316\u3057\u3001<strong>IT\u4e88\u7b97\u306e\u5b9f\u306b70\u301c80%\u304c\u65e5\u3005\u306e\u7dad\u6301\u30fb\u904b\u7528\u30b3\u30b9\u30c8\uff08OPEX\uff09\u306b\u6d88\u3048\u3066\u3044\u308b<\/strong>\u69cb\u9020\u77db\u76fe\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u4fe1\u30d3\u30b8\u30cd\u30b9\u3092\u5185\u5916\u3067\u643a\u308f\u3063\u3066\u304d\u305f\u7d4c\u9a13\u304b\u3089\u3001\u591a\u304f\u306e\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306f\u4f01\u696d\u8cb7\u53ce\u3084\u72ec\u81ea\u306e\u30b5\u30fc\u30d3\u30b9\u62e1\u5f35\u3092\u91cd\u306d\u305f\u7d50\u679c\u3001BSS\/OSS\u3084ERP\u304c\u8907\u96d1\u306b\u7d61\u307f\u5408\u3044\u3001\u30d6\u30e9\u30c3\u30af\u30dc\u30c3\u30af\u30b9\u5316\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f8b\u3048\u3070\u3001\u82f1British Telecom\uff08BT\uff09\u306f1984\u5e74\u306e\u6c11\u55b6\u5316\u4ee5\u6765\u84c4\u7a4d\u3055\u308c\u305f\u30ec\u30ac\u30b7\u30fcIT\u306b\u3088\u308a\u3001\u793e\u5185\u306b<strong>\u300c100\u4ee5\u4e0a\u306e\u30b5\u30a4\u30ed\u5316\u3055\u308c\u305f\u30b7\u30b9\u30c6\u30e0\u300d\u3092\u62b1\u3048\u3001\u83ab\u5927\u306aIT\u7dad\u6301\u30b3\u30b9\u30c8\u3092\u5782\u308c\u6d41\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/strong><\/p>\n\n\n\n<h3 id=\"h-2-bss-oss-\u4ed6\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\u306b\u4f34\u3046\u9867\u5ba2\u4f53\u9a13\u306e\u52a3\u4f4d\" class=\"wp-block-heading\"><strong>2. BSS\/OSS\u3001\u4ed6\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\u5316\u306b\u4f34\u3046\u9867\u5ba2\u4f53\u9a13\u306e\u52a3\u4f4d<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u4fe1\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u4f4e\u4e0b\u3059\u308b\u672c\u8cea\u7684\u306a\u539f\u56e0\u306f\u3001\u5951\u7d04\u60c5\u5831\u3001\u8cfc\u8cb7\u5c65\u6b74\u3001\u5229\u7528\u7aef\u672b\u3001NW\u969c\u5bb3\u3084\u5bfe\u5fdc\u5c65\u6b74\u306a\u3069\u306e\u91cd\u8981\u30c7\u30fc\u30bf\u304c\u30b7\u30b9\u30c6\u30e0\u3054\u3068\u306b\u5206\u65ad\u3055\u308c\u3001<strong>\u9867\u5ba2\u306e\u5168\u4f53\u50cf\u3092\u4e00\u62ec\u7ba1\u7406\u3067\u304d\u3066\u3044\u306a\u3044<\/strong>\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5834\u306e\u55b6\u696d\u62c5\u5f53\u8005\u3084\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3001\u30b7\u30e7\u30c3\u30d7\u3067\u306f\u3001\u4e00\u5ea6\u306e\u9867\u5ba2\u5bfe\u5fdc\u306e\u305f\u3081\u306b\u8907\u6570\u306e\u7570\u306a\u308b\u72ec\u81ea\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3092\u884c\u304d\u6765\u3057\u3001\u4eba\u624b\u3067\u7a81\u304d\u5408\u308f\u305b\u308b\u30a2\u30ca\u30ed\u30b0\u4f5c\u696d\u3092\u5f37\u3044\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5951\u7d04\u66f4\u65b0\u3001\u6599\u91d1\u30d7\u30e9\u30f3\u306e\u5909\u66f4\u3001\u4f4f\u6240\u5909\u66f4\u3068\u3044\u3063\u305f\u624b\u7d9a\u304d\u306e\u30d7\u30ed\u30bb\u30b9\u3054\u3068\u306b\u7570\u306a\u308b\u30de\u30cb\u30e5\u30a2\u30eb\u4f5c\u696d\u304c\u767a\u751f\u3059\u308b\u305f\u3081<strong>\u3001\u9867\u5ba2\u306b\u3068\u3063\u3066\u306f\u300c\u305f\u3089\u3044\u56de\u3057\u306b\u3055\u308c\u308b\u300d\u300c\u78ba\u8a8d\u306b\u4f55\u65e5\u3082\u5f85\u305f\u3055\u308c\u308b\u300d\u3068\u3044\u3046\u3001\u30c7\u30b8\u30bf\u30eb\u306e\u6642\u4ee3\u306b\u306f\u8a31\u5bb9\u3057\u304c\u305f\u3044\u9867\u5ba2\u4f53\u9a13\u306e\u52a3\u5316\uff08\u30a2\u30c9\u30d0\u30a4\u30b9\u30ae\u30e3\u30c3\u30d7\uff09\u3092\u62db\u3044\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<h3 id=\"h-3-\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u904b\u7528\u53ca\u3073\u5de5\u4e8b\u95a2\u9023\u4f5c\u696d\u306b\u304a\u3051\u308b\u5c5e\u4eba\u5316\u3055\u308c\u305f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\" class=\"wp-block-heading\"><strong>3. \u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u904b\u7528\u53ca\u3073\u5de5\u4e8b\u95a2\u9023\u4f5c\u696d\u306b\u304a\u3051\u308b\u5c5e\u4eba\u5316\u3055\u308c\u305f\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f93\u6765\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u904b\u7528\u3084\u73fe\u5834\u30a8\u30f3\u30b8\u30cb\u30a2\u696d\u52d9\u306f\u3001<strong>\u4f5c\u696d\u5272\u308a\u5f53\u3066\u306e\u30df\u30b9\u30de\u30c3\u30c1\u3084\u624b\u9806\u66f8\u306e\u591a\u91cd\u7ba1\u7406\u306b\u3088\u308a\u3001\u73fe\u5834\u4f5c\u696d\u54e1\u306e\u7a3c\u50cd\u6642\u9593\u304c\u69cb\u9020\u7684\u306b\u643e\u53d6\u3055\u308c\u591a\u5927\u306a\u4eba\u7684\u30b3\u30b9\u30c8\u304c\u767a\u751f<\/strong>\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f55\u4e07\u4eba\u898f\u6a21\u3082\u306e\u6280\u8853\u8005\u304c\u7a3c\u50cd\u3059\u308b\u73fe\u5834\u306b\u304a\u3044\u3066\u3001\u3069\u306e\u6848\u4ef6\u306b\u3069\u306e\u4f5c\u696d\u54e1\u3092\u5272\u308a\u5f53\u3066\u308b\u3079\u304d\u304b\u3001\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u5de5\u4e8b\u306e\u30d7\u30e9\u30f3\u4f5c\u6210\u3084\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u7ba1\u7406\u3092\u4eba\u624b\u3067\u884c\u3046\u3053\u3068\u306b\u306f\u9650\u754c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u82f1BT\u306e100%\u5b50\u4f1a\u793e\u3067\u30013\u4e075000\u4eba\u898f\u6a21\u3067\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u5de5\u4e8b\u3092\u62c5\u3046Openreach\u3067\u306f\u3001\u304b\u3064\u3066\u30de\u30cb\u30e5\u30a2\u30eb\u8abf\u6574\u306b\u4f9d\u5b58\u3057\u3066\u3044\u305f\u30b9\u30b1\u30b8\u30e5\u30fc\u30ea\u30f3\u30b0\u3084\u624b\u9806\u66f8\u306e\u4e8c\u91cd\u7ba1\u7406\u304c\u3001\u5de8\u984d\u306e\u975e\u52b9\u7387\u30b3\u30b9\u30c8\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">NTT\u30c9\u30b3\u30e2\u306e\u5b9f\u4f8b\u304b\u3089\u7d10\u89e3\u304f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u6539\u9769<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u30ec\u30ac\u30b7\u30fc\u8131\u5374\u306b\u5411\u3051\u3066\u3001NTT\u30c9\u30b3\u30e2\u304c\u5e74\u95933,600\u6642\u9593\u3092\u52b9\u7387\u5316\u3057\u305f\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u6539\u9769\u306e\u7b2c\u4e00\u6b69\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/communications\/resources\/jp-bpm-innovation-by-ntt-docomo\/?d=blog-body-cta-banner1\"> \u7121\u6599\u30ac\u30a4\u30c9\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-bpm-innovation-by-ntt-docomo-form.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-bpm-innovation-by-ntt-docomo-form.webp 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-bpm-innovation-by-ntt-docomo-form.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-bpm-innovation-by-ntt-docomo-form.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-bpm-innovation-by-ntt-docomo-form.webp?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u304c\u9032\u307e\u306a\u3044-3\u3064\u306e\u69cb\u9020\u7684\u7406\u7531\" class=\"wp-block-heading\"><strong>\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u304c\u9032\u307e\u306a\u3044\u300c3\u3064\u306e\u69cb\u9020\u7684\u7406\u7531\u300d<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u306a\u305c\u3001\u73fe\u5834\u304c\u8840\u306e\u306b\u3058\u3080\u3088\u3046\u306a\u52aa\u529b\u3092\u91cd\u306d\u3066\u3044\u308b\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u3001\u3053\u308c\u3089\u306e\u8ab2\u984c\u306f\u89e3\u6c7a\u3057\u306a\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u305d\u306e\u672c\u8cea\u7684\u306a\u7406\u7531\u306f\u3001\u7d44\u7e54\u306e\u6020\u6162\u3067\u306f\u306a\u304f\u3001\u901a\u4fe1\u696d\u754c\u7279\u6709\u306e\u300c\u30b7\u30b9\u30c6\u30e0\u69cb\u9020\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-1-\u9867\u5ba2\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u7406\u89e3\u3092\u963b\u3080-\u65ad\u7247\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\" class=\"wp-block-heading\"><strong>1. \u9867\u5ba2\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u7406\u89e3\u3092\u963b\u3080\u300c\u65ad\u7247\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u300d<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u30c7\u30fc\u30bf\u57fa\u76e4\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u306e\u5229\u7528\u72b6\u6cc1\u3001\u6599\u91d1\u60c5\u5831\u3001\u5229\u7528\u30b5\u30fc\u30d3\u30b9\u3001\u5bfe\u5fdc\u5c65\u6b74\u3068\u3044\u3063\u305f\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u304c\u3001\u72ec\u81ea\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u3054\u3068\u306b\u300c\u65ad\u7247\u5316\u300d\u3057\u3066\u683c\u7d0d\u3055\u308c\u3066\u3044\u308b\u30b1\u30fc\u30b9\u304c\u975e\u5e38\u306b\u591a\u304f\u3001\u5909\u9769\u3092\u652f\u3048\u308b\u6280\u8853\u3068\u306a\u308bAI\u6d3b\u7528\u306e\u969c\u58c1\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30c7\u30fc\u30bf\u304c\u5b58\u5728\u3057\u306a\u3044\u306e\u3067\u306f\u306a\u304f\u3001\u300c\u610f\u5473\u306e\u3042\u308b\u5f62\u3067\u3064\u306a\u304c\u3063\u3066\u3044\u306a\u3044\u300d\u8a2d\u8a08\u306b\u554f\u984c<\/strong>\u304c\u3042\u308a\u307e\u3059\u3002\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u306f\u69cb\u9020\u5316\u30fb\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u304c\u4e0d\u898f\u5247\u306b\u5165\u308a\u6df7\u3058\u308a\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u540c\u671f\u304c\u3067\u304d\u306a\u3044\u4ed5\u69d8\u306b\u306a\u3063\u3066\u3044\u308b\u305f\u3081\u3001AI\u3092\u5c0e\u5165\u3057\u3088\u3046\u3068\u3057\u3066\u3082\u3001\u809d\u5fc3\u306e\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u304c\u4e0d\u8db3\u3057\u3001\u6b63\u78ba\u306a\u51e6\u7406\u3092\u5b9f\u884c\u3067\u304d\u306a\u3044\u554f\u984c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-2-\u719f\u7df4\u6280\u8853\u8005\u306e-\u5c5e\u4eba\u7684\u306a\u6280\u8853-\u904b\u7528\u30ca\u30ec\u30c3\u30b8-\u306e\u6697\u9ed9\u77e5\u5316\" class=\"wp-block-heading\"><strong>2. \u719f\u7df4\u6280\u8853\u8005\u306e\u300c\u5c5e\u4eba\u7684\u306a\u6280\u8853\u30fb\u904b\u7528\u30ca\u30ec\u30c3\u30b8\u300d\u306e\u6697\u9ed9\u77e5\u5316<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u8907\u96d1\u306a\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u8a2d\u8a08\u3001\u969c\u5bb3\u306e\u539f\u56e0\u8ffd\u6c42\u304b\u3089\u5fa9\u65e7\u3001\u73fe\u5730\u5bfe\u5fdc\u306b\u304a\u3051\u308b\u9ad8\u5ea6\u306a\u30ca\u30ec\u30c3\u30b8\u304c<strong>\u719f\u7df4\u8005\u306e\u500b\u4eba\u8a18\u61b6\u3084\u30ed\u30fc\u30ab\u30eb\u74b0\u5883\u306e\u30d5\u30a1\u30a4\u30eb\u306b\u3068\u3069\u307e\u3063\u3066\u3044\u308b\u305f\u3081\u3001\u6280\u8853\u306e\u7d99\u627f\u3084\u81ea\u52d5\u5316\u304c\u963b\u5bb3<\/strong>\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7279\u306b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u69cb\u7bc9\u30fb\u904b\u7528\u306b\u5fc5\u8981\u306a\u6280\u8853\u60c5\u5831\u306e\u53c2\u7167\u306f\u4eba\u624b\u306b\u4f9d\u5b58\u3057\u3066\u304a\u308a\u3001\u969c\u5bb3\u304c\u767a\u751f\u3057\u305f\u969b\u306e\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u624b\u9806\u304c\u6697\u9ed9\u77e5\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30ce\u30a6\u30cf\u30a6\u3092\u30c7\u30b8\u30bf\u30eb\u5316\u30fb\u69cb\u9020\u5316\u3067\u304d\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u3001\u73fe\u5834\u306e\u5bfe\u5fdc\u30b9\u30d4\u30fc\u30c9\u3068\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u3092\u30ea\u30bb\u30c3\u30c8\u3059\u308b\u8981\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-3-\u793e\u5185\u30b3\u30b9\u30c8-opex-\u524a\u6e1b\u306b\u504f\u3063\u305fai\u6295\u8cc7\" class=\"wp-block-heading\"><strong>3. \u793e\u5185\u30b3\u30b9\u30c8\uff08OPEX\uff09\u524a\u6e1b\u306b\u504f\u3063\u305fAI\u6295\u8cc7<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u307e\u3067\u306e\u901a\u4fe1\u696d\u754c\u306eAI\u6295\u8cc7\u306f\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u901a\u8a71\u8981\u7d04\u3084\u6587\u5b57\u8d77\u3053\u3057\u3068\u3044\u3063\u305f\u3001\u793e\u5185\u30b3\u30b9\u30c8\uff08OPEX\uff09\u306e\u524a\u6e1b\u306e\u307f\u3067\u3001\u9867\u5ba2\u306b\u76f4\u63a5\u4fa1\u5024\u3092\u63d0\u4f9b\u3057\u3066\u65b0\u898f\u53ce\u76ca\u3092\u751f\u307f\u51fa\u3059\u300c\u53ce\u76ca\u5316\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u3078\u306e\u30b7\u30d5\u30c8\u304c\u9045\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3084\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30ea\u30bd\u30fc\u30b9\u3092\u52d5\u7684\u306b\u62e1\u5f35\u3057\u3001\u30a4\u30d9\u30f3\u30c8\u306b\u5fdc\u3058\u3066\u8ab2\u91d1\u3092\u884c\u3046\u67d4\u8edf\u306a\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3084\u305d\u308c\u3092\u652f\u3048\u308b\u4ed5\u7d44\u307f\u304c\u4e0d\u8db3\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u81ea\u5f8bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u76f4\u63a5\u7684\u306a\u5229\u76ca\u30c9\u30e9\u30a4\u30d0\u30fc\u306b\u6607\u83ef\u3067\u304d\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u30c7\u30fc\u30bf\u53ce\u76ca\u5316\u6226\u7565<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u91d1\u878d\u8a50\u6b3a\u88ab\u5bb341%\u6e1b\u3084\u3001\u904b\u7528\u30b3\u30b9\u30c825%\u306a\u3069\u3001\u4ed6\u56fd\u306f\u3069\u306e\u3088\u3046\u306b\u5206\u65ad\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u30fbAI\u6d3b\u7528\u3057\u3066\u4fa1\u5024\u3092\u751f\u3093\u3060\u306e\u304b\uff1f4\u3064\u306e\u5b9f\u8df5\u30b7\u30ca\u30ea\u30aa\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/communications\/resources\/jp-telco-data-monetization\/?d=blog-body-cta-banner2\"> \u7121\u6599\u30ac\u30a4\u30c9\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"881\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-telco-data-monetization.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-telco-data-monetization.webp 1023w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-telco-data-monetization.webp?w=300&amp;h=258 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-telco-data-monetization.webp?w=768&amp;h=661 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-telco-data-monetization.webp?w=150&amp;h=129 150w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u901a\u4fe1\u696d\u754c\u306e\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb-agentic-enterprise-\u3068\u306f\" class=\"wp-block-heading\"><strong>\u901a\u4fe1\u696d\u754c\u306e\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb\u300cAgentic Enterprise\u300d\u3068\u306f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30ec\u30ac\u30b7\u30fc\u306e\u546a\u7e1b\u3092\u89e3\u304f\u30ab\u30ae\u304c\u3001AI\u3092\u300c\u5358\u306a\u308b\u76f8\u8ac7\u5f79\uff08\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u30fbCopilot\uff09\u300d\u304b\u3089\u3001\u81ea\u5f8b\u7684\u306b\u5224\u65ad\u3057\u3066\u30b7\u30b9\u30c6\u30e0\u3092\u64cd\u4f5c\u3059\u308b\u300c\u5b9f\u884c\u5f79\uff08AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff09\u300d\u3078\u3068\u5b8c\u5168\u306b\u30b7\u30d5\u30c8\u3055\u305b\u308b\u6b21\u4e16\u4ee3\u30e2\u30c7\u30eb\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/agentic-enterprise\/\">Agentic Enterprise<\/a>\u3067\u3059\u3002\u5909\u8c8c\u3092\u3068\u3052\u308b\u305f\u3081\u306e\u5177\u4f53\u7b56\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-\u30b5\u30a4\u30ed\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092-ai-ready-\u306b-100-\u306e\u9867\u5ba2\u7406\u89e3\u3067\u5bfe\u5fdc\u3092\" class=\"wp-block-heading\"><strong>\u30b5\u30a4\u30ed\u5316\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u300cAI Ready\u300d\u306b\u3002100%\u306e\u9867\u5ba2\u7406\u89e3\u3067\u5bfe\u5fdc\u3092<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6b21\u4e16\u4ee3\u306e\u55b6\u696d\u30fb\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u306f\u3001\u5168\u793e\u306b\u5206\u6563\u3057\u305f<strong>\u9867\u5ba2\u30b3\u30f3\u30c6\u30ad\u30b9\u30c8\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u7d71\u5408\u3057\u3001\u300c1\u3064\u306e\u6b63\u3057\u3044\u60c5\u5831\uff08Single Source of Truth\uff1dSSOT\uff09\u300d\u304c\u5f93\u696d\u54e1\u306e\u5224\u65ad\u3092\u88cf\u3067\u652f\u3048\u308b\u3053\u3068\u304b\u3089\u59cb\u307e\u308a\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u4e16\u5e2f\u3001\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u5c65\u6b74\u3001\u8cfc\u8cb7\u72b6\u6cc1\u3001\u5b9f\u969b\u306e\u5229\u7528\u7aef\u672b\u3001CSAT\uff08\u9867\u5ba2\u6e80\u8db3\u5ea6\uff09\u30b9\u30b3\u30a2\u3001\u3055\u3089\u306b\u306f\u904e\u53bb\u306e\u6298\u885d\u30fb\u901a\u4fe1\u969c\u5bb3\u5c65\u6b74\u306b\u81f3\u308b\u307e\u3067\u306e\u30c7\u30fc\u30bf\u304c\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u3063\u3066\u77ac\u6642\u306b\u96c6\u7d04\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u55b6\u696d\u62c5\u5f53\u8005\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u3001\u8907\u6570\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u306e\u60c5\u5831\u53ce\u96c6\u3084\u6574\u7406\u306b\u6642\u9593\u3092\u596a\u308f\u308c\u308b\u3053\u3068\u306a\u304f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u5171\u306b\u6700\u9069\u306a\u5bfe\u5fdc\u30fb\u63d0\u6848\u5185\u5bb9\u3092\u4f5c\u308a\u4e0a\u3052\u308b\u3053\u3068\u306b\u96c6\u4e2d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-ai\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306b\u3088\u308b-\u30bc\u30ed\u30bf\u30c3\u30c1-\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3\" class=\"wp-block-heading\"><strong>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30b7\u30b9\u30c6\u30e0\u9023\u643a\u306b\u3088\u308b\u300c\u30bc\u30ed\u30bf\u30c3\u30c1\u300d\u30aa\u30da\u30ec\u30fc\u30b7\u30e7\u30f3<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u5411\u3051AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u304c\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u9023\u643a\u3059\u308b\u3053\u3068\u306b\u3088\u308a\u3001\u5f93\u6765\u3001<strong>\u4eba\u304c\u4f55\u6bb5\u968e\u3082\u691c\u8a3c\u3057\u3066\u3044\u305f\u958b\u901a\u3084\u6599\u91d1\u767b\u9332\u3068\u3044\u3063\u305f\u5404\u7a2e\u30aa\u30fc\u30c0\u30fc\u624b\u7d9a\u304d\u3092\u3001\u77ac\u6642\u306b\u300c\u4eba\u624b\u3092\u4ecb\u3055\u306a\u3044\uff08\u30bc\u30ed\u30bf\u30c3\u30c1\uff09\u300d\u3067\u5b8c\u4e86\u3057\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5951\u7d04\u66f4\u65b0\u3084\u6599\u91d1\u30d7\u30e9\u30f3\u306e\u5207\u308a\u66ff\u3048\u3001\u30c7\u30d0\u30a4\u30b9\u306e\u767a\u9001\u3068\u3044\u3063\u305f\u6ce8\u6587\u304c\u5165\u3063\u305f\u969b\u3001\u81ea\u5f8b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306fSSOT\u3068\u88fd\u54c1\u30ab\u30bf\u30ed\u30b0\u3092\u7167\u3089\u3057\u5408\u308f\u305b\u3001\u6700\u9069\u306a\u51e6\u7406\u30d7\u30e9\u30f3\u3092\u4f5c\u6210\u3057\u3001\u5951\u7d04\u624b\u7d9a\u304d\u6848\u5185\u3002\u30aa\u30fc\u30c0\u30fc\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u767b\u9332\u307e\u3067\u3092\u3001\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u306e\u6587\u8108\u306b\u6cbf\u3063\u3066\u4e00\u6c17\u901a\u8cab\u3067\u81ea\u52d5\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-autonomous-network\u306b\u3088\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u76e3\u8996-\u6700\u9069\u5316-\u904b\u7528\u306e\u81ea\u5f8b\u5316\" class=\"wp-block-heading\"><strong>Autonomous Network\u306b\u3088\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u76e3\u8996\u30fb\u6700\u9069\u5316\u30fb\u904b\u7528\u306e\u81ea\u5f8b\u5316<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u901a\u4fe1\u30a4\u30f3\u30d5\u30e9\u306f\u969c\u5bb3\u3084\u30b5\u30fc\u30d3\u30b9\u30ec\u30d9\u30eb\u76e3\u8996\u3068\u3044\u3063\u305f\u60c5\u5831\u3092\u5143\u306b\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u3063\u3066\u81ea\u5f8b\u7a3c\u50cd\u3059\u308b\u300cDark NOC\uff0824\u6642\u9593365\u65e5\u7121\u4eba\u904b\u7528\u30bb\u30f3\u30bf\u30fc\uff09\u300d\u3078\u3068\u79fb\u884c\u3002\u969c\u5bb3\u306e\u4e88\u5146\u691c\u77e5\u304b\u3089\u81ea\u5df1\u4fee\u5fa9\u307e\u3067\u3092\u30df\u30ea\u79d2\u5358\u4f4d\u3067\u5b9f\u65bd\u3059\u308b\u4e16\u754c\u3078\u3068\u5909\u9769\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u81ea\u5f8bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u3092\u76e3\u8996\u30fb\u6700\u9069\u5316\u3057\u3001\u30b5\u30a4\u30d0\u30fc\u653b\u6483\u3092\u691c\u77e5\u3057\u305f\u5834\u5408\u306f\u81ea\u5f8b\u7684\u306b\u9632\u5fa1\u3092\u884c\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u9700\u8981\u306b\u5b8c\u5168\u306b\u9069\u5fdc\u3057\u305f\u52d5\u7684\u306a\u96fb\u529b\u7ba1\u7406\uff08\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30fb\u30a8\u30cd\u30eb\u30ae\u30fc\u6700\u9069\u5316\uff09\u3092\u5b9f\u884c\u3057\u3001\u6301\u7d9a\u53ef\u80fd\u306a\u30b0\u30ea\u30fc\u30f3\u30a4\u30f3\u30d5\u30e9\u904b\u7528\u3092\u540c\u6642\u306b\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h2 id=\"h-salesforce\u304c\u8003\u3048\u308bagentic-enterprise\u306e\u30b7\u30b9\u30c6\u30e0\" class=\"wp-block-heading\"><strong>Salesforce\u304c\u8003\u3048\u308bAgentic Enterprise\u306e\u30b7\u30b9\u30c6\u30e0<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/agentic-enterprise\/\">Agentic Enterprise<\/a>\u306f\u3059\u3067\u306b\u3001\u4e16\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u901a\u4fe1\u4e8b\u696d\u8005\u306b\u3088\u3063\u3066\u5b9f\u8a3c\u3055\u308c\u3001\u9a5a\u7570\u7684\u306a\u30d3\u30b8\u30cd\u30b9\u6210\u679c\u3068\u3057\u3066\u73fe\u308c\u3066\u3044\u307e\u3059\u3002\u305d\u308c\u3092\u652f\u3048\u308bSalesforce\u306e\u30b7\u30b9\u30c6\u30e0\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-agentic-enterprise\u3092\u5b9f\u73fe\u3059\u308b4\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u5c64\" class=\"wp-block-heading\"><strong>Agentic Enterprise\u3092\u5b9f\u73fe\u3059\u308b4\u3064\u306e\u30b7\u30b9\u30c6\u30e0\u5c64<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\u304c\u8003\u3048\u308bAgentic Enterprise\u3092\u5177\u73fe\u5316\u3059\u308b\u300c4\u5c64\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u300d\u306f\u3001\u4ee5\u4e0b\u3067\u3059\u3002<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9901c1a708e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9901c1a708e\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"566\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_agentic-enterprise.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-32934\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_agentic-enterprise.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_agentic-enterprise.jpg?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_agentic-enterprise.jpg?w=768&amp;h=435 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_agentic-enterprise.jpg?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u7b2c1\u5c64\uff1aSystem of engagement\uff08\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5c64\uff09<br><\/strong>\u5f93\u696d\u54e1\u3068\u9867\u5ba2\u304c\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5bfe\u8a71\u3059\u308b\u305f\u3081\u306e\u5171\u901a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3002<a href=\"https:\/\/www.salesforce.com\/jp\/slack\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/jp\/slack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a>\u3001\u97f3\u58f0\u3001Web\u3001\u30e2\u30d0\u30a4\u30eb\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3092\u901a\u3058\u3066\u3001\u6700\u3082\u90fd\u5408\u306e\u826f\u3044\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u3067AI\u3068\u5354\u50cd\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li><strong>\u7b2c2\u5c64\uff1aSystem of agency\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c64\uff09<\/strong><br>\u81ea\u7136\u8a00\u8a9e\u306e\u610f\u56f3\u3092\u628a\u63e1\u3057\u3001\u30b9\u30ad\u30eb\uff08BSS\/OSS\u63a5\u7d9a\u30fb\u898b\u7a4d\u4f5c\u6210\u30fb\u8acb\u6c42\u5bfe\u5fdc\u306a\u3069\uff09\u3092\u6d3b\u7528\u3057\u3066\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u5f8b\u5b9f\u884c\u3059\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\">Agentforce<\/a>\uff09\u306e\u4e2d\u6838\u5c64\u3002<\/li>\n\n\n\n<li><strong>\u7b2c3\u5c64\uff1aSystem of work\uff08\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u5c64\uff09<\/strong><br>\u55b6\u696d\u3001\u30b5\u30dd\u30fc\u30c8\u3001\u30d5\u30a3\u30fc\u30eb\u30c9\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u901a\u4fe1\u696d\u754c\u5411\u3051\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9\u304c\u7a3c\u50cd\u3059\u308b\u3001\u696d\u52d9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u5b9f\u884c\u5c64\u3002<\/li>\n\n\n\n<li><strong>\u7b2c4\u5c64\uff1aSystem of context\uff08\u30c7\u30fc\u30bf\u5c64 &#8211; <a href=\"https:\/\/www.salesforce.com\/jp\/data\/\" data-type=\"link\" data-id=\"https:\/\/www.salesforce.com\/jp\/data\/\">Data 360<\/a>\uff09<\/strong><br>BSS\/OSS\u3084ERP\u306a\u3069\u306e\u8907\u6570\u306e\u5de8\u5927\u306a\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u304b\u3089\u3001\u30c7\u30fc\u30bf\u3092\u30b3\u30d4\u30fc\u30fb\u79fb\u52d5\u3059\u308b\u3053\u3068\u306a\u304f\u5b89\u5168\u306b\u63a5\u7d9a\u30fb\u7d71\u5408\u3059\u308b\u300c\u30bc\u30ed\u30b3\u30d4\u30fc\u6280\u8853\u300d\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u65e2\u5b58\u30b7\u30b9\u30c6\u30e0\u3092\u6570\u5e74\u304b\u3051\u3066\u4e00\u304b\u3089\u30ea\u30d7\u30ec\u30a4\u30b9\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u6975\u3081\u3066\u30bb\u30ad\u30e5\u30a2\u304b\u3064\u8fc5\u901f\u306b\u300cAI-Ready\u300d\u306a\u30b7\u30f3\u30b0\u30eb\u30fb\u30bd\u30fc\u30b9\u30fb\u30aa\u30d6\u30fb\u30c8\u30a5\u30eb\u30fc\u30b9\uff08SSOT\uff09\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002<\/li>\n<\/ol>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u901a\u4fe1\u696d\u754c\u306e\u55b6\u696d\u652f\u63f4\u304b\u3089\u30ab\u30b9\u30bf\u30de\u30fc\u5bfe\u5fdc\u307e\u3067\u3001\u307e\u3068\u3081\u3066\u81ea\u52d5\u5316<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u30a2\u30dd\u53d6\u5f97\u30fb\u5546\u8ac7\u6e96\u5099\u30fb\u898b\u7a4d\u66f8\u4f5c\u6210\u304b\u3089\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u81ea\u52d5\u5316\u307e\u3067\u3002\u901a\u4fe1\u4e8b\u696d\u7279\u5316\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u52d5\u304d\u3092\u5b9f\u969b\u306e\u88fd\u54c1\u30c7\u30e2\u52d5\u753b\u3067\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/communications\/demos\/jp-communications-agentforce\/?d=blog-body-cta-banner4\"> \u88fd\u54c1\u52d5\u753b\u3092\u898b\u3066\u307f\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-communications-agentforce-form.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-communications-agentforce-form.webp 1024w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-communications-agentforce-form.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-communications-agentforce-form.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-communications-agentforce-form.webp?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u4e16\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u5148\u9032\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u4e8b\u4f8b\u3068\u6210\u679c\" class=\"wp-block-heading\"><strong>\u4e16\u754c\u3092\u30ea\u30fc\u30c9\u3059\u308b\u5148\u9032\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\u306e\u5909\u9769\u4e8b\u4f8b\u3068\u6210\u679c<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u3053\u304b\u3089\u306f\u4e16\u754c\u306e\u5148\u9032\u4e8b\u4f8b\u30924\u3064\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 id=\"h-\u2460-\u7c73at-amp-t-\u5e74\u9593200\u4e07\u6642\u9593\u306e\u5f93\u696d\u54e1\u7a3c\u50cd\u524a\u6e1b\u3068\u30ea\u30ea\u30fc\u30b98\u500d\u901f\u5316\" class=\"wp-block-heading\"><strong>\u2460 \u3010\u7c73AT&amp;T\u3011\u5e74\u9593200\u4e07\u6642\u9593\u306e\u5f93\u696d\u54e1\u7a3c\u50cd\u524a\u6e1b\u3068\u30ea\u30ea\u30fc\u30b98\u500d\u901f\u5316<\/strong><\/h3>\n\n\n\n<figure 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srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_ATandT.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_ATandT.jpg?w=300&amp;h=80 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_ATandT.jpg?w=768&amp;h=205 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_ATandT.jpg?w=150&amp;h=40 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" 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class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">AT&amp;T\u304cMuleSoft\u3092\u4fe1\u983c\u3057\u3066\u3044\u308b\u306e\u306f\u3001\u9867\u5ba2\u4f53\u9a13\u306e\u5411\u4e0a\u306b\u5f79\u7acb\u3064\u304b\u3089\u3067\u3059\u3002\u307e\u3055\u306b\u79c1\u305f\u3061\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u652f\u3048\u308b\u5b58\u5728\u3002\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3055\u308c\u305f\u5834\u6240\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u5404\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u72ec\u81ea\u306e\u4f53\u9a13\u3092\u69cb\u7bc9\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n<\/blockquote>\n<span class=\"citation-role\"><strong>\u30d6\u30e9\u30c3\u30c9\u30fb\u30ea\u30f3\u30ac\u30fc<\/strong><br>AT&amp;T \u4e3b\u5e2d\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30a8\u30f3\u30b8\u30cb\u30a2<\/span>\n<div 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href=\"https:\/\/docs.mulesoft.com\/jp\/cloudhub\/\">CloudHub<\/a>\uff08\u30de\u30cd\u30fc\u30b8\u30c9\u30b5\u30fc\u30d3\u30b9\uff09\u3092\u6d3b\u7528\u3057\u3066\u30bb\u30ad\u30e5\u30a2\u306a\u9023\u643aAPI\u30922.5\u304b\u6708\u3067\u5b9f\u88c5\u3002Salesforce\u4e0a\u306b\u300cC360\uff08\u9867\u5ba2360\u5ea6\u30d3\u30e5\u30fc\uff09\u300d\u306e\u30c7\u30fc\u30bf\u57fa\u76e4\u3092\u69cb\u7bc9\u3057\u305f\u3002<\/li>\n\n\n\n<li><strong>\u6210\u679c<\/strong>\uff1a<strong>\u5f93\u696d\u54e1\u306e\u7a3c\u50cd\u6642\u9593\u3092\u5e74\u9593200\u4e07\u6642\u9593\u524a\u6e1b<\/strong>\u3059\u308b\u3053\u3068\u306b\u6210\u529f\u3002\u3055\u3089\u306b\u3001<strong>\u65b0\u30b5\u30fc\u30d3\u30b9\u306e\u30ea\u30ea\u30fc\u30b9\u30b9\u30d4\u30fc\u30c9\u306f\u5f93\u6765\u306e1\u5e74\u304b\u30896\u9031\u9593\u3078\u30688\u500d\u9ad8\u901f\u5316<\/strong>\u3057\u3001API\u306e\u518d\u5229\u7528\u7387\u306f75%\u3092\u9054\u6210\u3057\u305f\u3002<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"\u3010\u304a\u5ba2\u69d8\u4e8b\u4f8b-\u4ea4\u901a\u30fb\u901a\u4fe1\u30fb\u30a4\u30f3\u30d5\u30e9\u696d\u754c\u3011AT&amp;T Customer Story\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/qCKy1zQ9EtQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 id=\"h-\u2461-\u7c73lumen-\u521d\u5e74\u5ea6560\u4e07\u30c9\u30eb\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u3068b2b\u30d7\u30ed\u30bb\u30b9\u306e\u5287\u7684\u7c21\u7d20\u5316\" class=\"wp-block-heading\"><strong>\u2461 \u3010\u7c73Lumen\u3011\u521d\u5e74\u5ea6560\u4e07\u30c9\u30eb\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u3068B2B\u30d7\u30ed\u30bb\u30b9\u306e\u5287\u7684\u7c21\u7d20\u5316<\/strong><\/h3>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9901c1aa92e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9901c1aa92e\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"561\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_lumen.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-32941\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_lumen.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_lumen.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_lumen.jpg?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_lumen.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8ab2\u984c<\/strong>\uff1a\u6cd5\u4eba\u5411\u3051\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u3001\u8907\u96d1\u306aPDF\u5951\u7d04\u66f8\u306e\u5185\u5bb9\u3068\u30aa\u30fc\u30c0\u30fc\u30b7\u30b9\u30c6\u30e0\u306b\u624b\u5165\u529b\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u76ee\u8996\u3067\u30c1\u30a7\u30c3\u30af\u30fb\u691c\u8a3c\u3059\u308b\u30a2\u30ca\u30ed\u30b0\u696d\u52d9\u306b\u3001\u6bce\u9031\u81a8\u5927\u306a\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u304c\u596a\u308f\u308c\u3066\u3044\u305f\u3002<\/li>\n\n\n\n<li><strong>\u610f\u601d\u6c7a\u5b9a<\/strong>\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/artificial-intelligence\/\">Agentforce<\/a>\u3092\u6d3b\u7528\u3002PDF\u5951\u7d04\u66f8\u306e\u30c7\u30fc\u30bf\u3092AI\u304c\u81ea\u5f8b\u7684\u306b\u69cb\u9020\u5316\u3057\u3066\u8aad\u307f\u53d6\u308a\u3001\u6ce8\u6587\u30b7\u30b9\u30c6\u30e0\u3068\u81ea\u52d5\u7167\u5408\uff08\u691c\u8a3c\uff09\u3057\u3066\u8aa4\u5165\u529b\u3092\u7279\u5b9a\u3059\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3002\u307e\u305f\u3001\u5951\u7d04\u66f4\u65b0\u9593\u8fd1\u306e\u9867\u5ba2\u3078AI\u304c\u81ea\u5f8b\u7684\u306b\u81ea\u52d5\u66f4\u65b0\u6848\u5185\u3092\u30e1\u30fc\u30eb\u3067\u9001\u4ed8\u3057\u3001<strong>\u76f4\u63a5\u306e\u8fd4\u4fe1\u3092\u53d7\u3051\u53d6\u3063\u3066\u66f4\u65b0\u51e6\u7406\u307e\u3067\u81ea\u5f8b\u5b9f\u884c\u3059\u308b\u300c\u30bc\u30ed\u30bf\u30c3\u30c1\u66f4\u65b0\u300d\u3092\u5b9f\u73fe\u3057\u305f\u3002<\/strong><\/li>\n\n\n\n<li><strong>\u6210\u679c<\/strong>\uff1a<strong>\u62c5\u5f53\u8005\u306e\u751f\u7523\u6027\u3092\u6bce\u9031300\u6642\u9593\u4ee5\u4e0a\u5275\u51fa\u3002B2B\u306e\u898b\u7a4d\u4f5c\u6210\u6642\u9593\u306f97%\u77ed\u7e2e\u3001\u521d\u5e74\u5ea6\u306e\u307f\u3067560\u4e07\u30c9\u30eb\uff08$5.6M\uff09\u306e\u30b3\u30b9\u30c8\u3092\u524a\u6e1b<\/strong>\u3057\u305f\u3002<\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-\u2462-one-nz-vodafone-new-zealand-5\u9031\u9593\u3067\u6599\u91d1\u30d7\u30e9\u30f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\" class=\"wp-block-heading\"><strong>\u2462 \u3010One.nz (Vodafone New Zealand\uff09\u30115\u9031\u9593\u3067\u6599\u91d1\u30d7\u30e9\u30f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9<\/strong><\/h3>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9901c1ac217&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9901c1ac217\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"563\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_one-nz.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-32942\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_one-nz.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_one-nz.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_one-nz.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_one-nz.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8ab2\u984c<\/strong>\uff1a\u9577\u5e74\u306b\u308f\u305f\u308b\u5237\u65b0\u306e\u7e70\u308a\u8fd4\u3057\u3067\u3001\u65b0\u65e7\u30d7\u30e9\u30f3\u304c\u8907\u96d1\u306b\u6df7\u5728\u3002100\u4e07\u4eba\u3092\u8d85\u3048\u308b\u30d7\u30ea\u30da\u30a4\u30c9\u9867\u5ba2\u304c\u6700\u9069\u306a\u30d7\u30e9\u30f3\u3092\u898b\u3064\u3051\u3089\u308c\u305a\u306bWeb\u30b5\u30a4\u30c8\u304b\u3089\u96e2\u8131\u3059\u308b\u30ea\u30b9\u30af\u304c\u9ad8\u307e\u308a\u3001\u5e97\u8217\u30fb\u96fb\u8a71\u30b5\u30dd\u30fc\u30c8\u306e\u9650\u754c\u304c\u8fd1\u3065\u3044\u3066\u3044\u305f\u3002<\/li>\n\n\n\n<li><strong>\u610f\u601d\u6c7a\u5b9a<\/strong>\uff1aCEO\u306eJason Paris\u6c0f\u306e\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u306e\u3082\u3068\u3001\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/cloud\/\">Agentforce Communications<\/a>\uff08\u65e7Communications Cloud\uff09\u300d\u3092\u6d3b\u7528\u3057\u3066\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u30b7\u30b9\u30c6\u30e0\u3068\u81ea\u5f8b\u9023\u643a\u3059\u308b\u30d7\u30e9\u30f3\u5909\u66f4\u30fb\u6ce8\u6587\u81ea\u52d5\u5b9f\u884c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\u3002<\/li>\n\n\n\n<li><strong>\u6210\u679c<\/strong>\uff1a\u308f\u305a\u304b5\u9031\u9593\u3067\u6599\u91d1\u30d7\u30e9\u30f3\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\u30fb\u5c55\u958b\u3002<strong>\u5f93\u6765\u306e\u30c1\u30e3\u30cd\u30eb\u6bd4\u30674\u500d\u9ad8\u3044\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9054\u6210\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u5bfe\u5fdc\u6642\u9593\u309240%\u77ed\u7e2e\u3001\u8cfc\u5165\u30b8\u30e3\u30fc\u30cb\u30fc\u306e\u30af\u30ea\u30c3\u30af\u6570\u309260%\u524a\u6e1b\u3057\u305f\u3002<\/strong><\/li>\n<\/ul>\n\n\n\n<h3 id=\"h-\u2463-personal-\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3-\u73fe\u5834\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u30b3\u30fc\u30eb\u306e20-30-\u524a\u6e1b\" class=\"wp-block-heading\"><strong>\u2463\u3010Personal (\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3\u3011\u73fe\u5834\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u30b3\u30fc\u30eb\u306e20-30%\u524a\u6e1b<\/strong><\/h3>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a9901c1adaa5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a9901c1adaa5\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"561\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on--pointerdown=\"actions.preloadImage\" data-wp-on--pointerenter=\"actions.preloadImageWithDelay\" data-wp-on--pointerleave=\"actions.cancelPreload\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_personal.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-32943\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_personal.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_personal.jpg?w=300&amp;h=168 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_personal.jpg?w=768&amp;h=431 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/09\/jp-industry-advisor-next-generation-communications_personal.jpg?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\tdata-wp-bind--aria-label=\"state.thisImage.triggerButtonAriaLabel\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.thisImage.buttonRight\"\n\t\t\tdata-wp-style--top=\"state.thisImage.buttonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8ab2\u984c<\/strong>\uff1a\u73fe\u5834\u3067\u767a\u751f\u3059\u308b\u969c\u5bb3\u30c8\u30e9\u30d6\u30eb\u5bfe\u5fdc\u306b\u304a\u3044\u3066\u3001\u6280\u8853\u8005\u304c\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u73fe\u5834\u3067\u78ba\u8a8d\u3059\u308b\u624b\u9593\u304c\u767a\u751f\u3057\u3001\u4f5c\u696d\u306e\u30df\u30b9\u30de\u30c3\u30c1\u304c\u591a\u767a\u3057\u3066\u3044\u305f\u3002<\/li>\n\n\n\n<li><strong>\u610f\u601d\u6c7a\u5b9a<\/strong>\uff1a<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/artificial-intelligence\/\">Agentforce<\/a>\u3092\u73fe\u5834\u6280\u8853\u8005\u5bfe\u5fdc\u7528\u306e\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306b\u76f4\u63a5\u7d44\u307f\u8fbc\u307f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u969c\u5bb3\u691c\u77e5\u3068\u3001\u4f5c\u696d\u624b\u9806\u306e\u30c7\u30b8\u30bf\u30eb\u6848\u5185\u3001\u30a8\u30e9\u30fc\u306e\u81ea\u52d5\u30c1\u30a7\u30c3\u30af\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u5f8b\u7684\u306b\u5b9f\u65bd\u3002<\/li>\n\n\n\n<li><strong>\u6210\u679c<\/strong>\uff1a<strong>\u6280\u8853\u8005\u304b\u3089\u672c\u90e8\u3078\u306e\u30b5\u30dd\u30fc\u30c8\u5bfe\u5fdc\u30b3\u30fc\u30eb\u309220%\u301c30%\u524a\u6e1b\u3059\u308b\u3053\u3068\u306b\u6210\u529f<\/strong>\u3057\u305f\u3002<\/li>\n<\/ul>\n\n\n\n<h2 id=\"h-\u3088\u304f\u3042\u308b\u8cea\u554f-\u3067\u304a\u3055\u3089\u3044\" class=\"wp-block-heading\"><strong>\u300c\u3088\u304f\u3042\u308b\u8cea\u554f\u300d\u3067\u304a\u3055\u3089\u3044<\/strong><\/h2>\n\n\n<div class=\"accordion-v2 \">\n\t\n\n<button class=\"accordion-header accordion-v2__header\" role=\"button\">\n\t<strong>Q. AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u81ea\u5f8b\u7684\u306b\u52d5\u304b\u3059\u306b\u306f\u3001\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3092\u3059\u3079\u3066\u30ea\u30d7\u30ec\u30a4\u30b9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u304b\uff1f<\/strong><\/button>\n<div class=\"accordion-content accordion-v2__content\">\n\t\n\n<p class=\"wp-block-paragraph\"><strong>A. \u3044\u3044\u3048\u3001\u81a8\u5927\u306aBSS\/OSS\u30b7\u30b9\u30c6\u30e0\u3092\u3059\u3079\u3066\u6368\u3066\u3066\u4e00\u304b\u3089\u518d\u69cb\u7bc9\u3059\u308b\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u65e2\u5b58\u306e\u30ec\u30ac\u30b7\u30fc\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3084\u3001\u3044\u308f\u3086\u308b\u300cIT\u30b9\u30d1\u30b2\u30c6\u30a3\u300d\u3092\u7269\u7406\u7684\u306b\u89e3\u4f53\u3057\u306a\u304f\u3066\u3082\u3001\u5f93\u6765\u306e\u6280\u8853\u3067\u3042\u308bCDP, ETL, iPaas\u306a\u3069\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u65e2\u5b58\u306e\u8cc7\u7523\u3092\u6d3b\u304b\u3057\u305f\u307e\u307e\u300cAI Ready\u300d\u306a\u300c\u4fe1\u983c\u3067\u304d\u308b\u4e00\u3064\u306e\u60c5\u5831\u6e90\uff08SSOT\uff09\u300d\u3092\u6700\u901f\u3067\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AT&amp;T\u304ciPaas\u3092\u6d3b\u7528\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u3063\u3066\u308f\u305a\u304b2.5\u304b\u6708\u3067API\u9023\u643a\u3092\u679c\u305f\u3057\u3001\u5287\u7684\u306a\u751f\u7523\u6027\u5411\u4e0a\u3092\u5f97\u305f\u4e8b\u5b9f\u304c\u3001\u305d\u306e\u5b9f\u73fe\u53ef\u80fd\u6027\u3092\u660e\u78ba\u306b\u88cf\u4ed8\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header accordion-v2__header\" role=\"button\">\n\t<strong>Q. AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u300c\u81ea\u5f8b\u5b9f\u884c\u300d\u306f\u3001\u5f93\u6765\u306eCopilot\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u4f55\u304c\u9055\u3046\u306e\u3067\u3059\u304b\uff1f<\/strong><\/button>\n<div class=\"accordion-content accordion-v2__content\">\n\t\n\n<p class=\"wp-block-paragraph\"><strong>A. \u6700\u5927\u306e\u9055\u3044\u306f\u3001AI\u304c\u5358\u306a\u308b\u300c\u60c5\u5831\u63d0\u4f9b\u300d\u306b\u3068\u3069\u307e\u308b\u304b\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u8de8\u3050\u696d\u52d9\u306e\u300c\u81ea\u5f8b\u5b9f\u884c\u5f79\u300d\u3092\u62c5\u3048\u308b\u304b\u306b\u3042\u308a\u307e\u3059\u3002<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084Copilot\u306f\u3001\u30ca\u30ec\u30c3\u30b8\u3092\u691c\u7d22\u30fb\u8981\u7d04\u3057\u3066\u753b\u9762\u306b\u8868\u793a\u3057\u3001\u300c\u4eba\u9593\u304c\u51e6\u7406\u3092\u884c\u3046\u306e\u3092\u52a9\u3051\u308b\u300d\u30ec\u30d9\u30eb\u306e\u3082\u306e\u3067\u3057\u305f\u3002\u4e00\u65b9\u3067\u3001\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u7d71\u5408\u30c7\u30fc\u30bf\u3068\u30b7\u30b9\u30c6\u30e0\u63a5\u7d9a\u3092\u30d9\u30fc\u30b9\u3068\u3057\u3001\u672c\u4eba\u306e\u610f\u56f3\u304b\u3089\u6700\u9069\u306a\u300c\u696d\u52d9\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u300d\u3092\u81ea\u3089\u9078\u629e\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u306b\u3088\u308a\u3001\u4eba\u9593\u304c\u4e00\u5207\u4ecb\u5728\u3057\u306a\u3044\u72b6\u614b\uff08\u30bc\u30ed\u30bf\u30c3\u30c1\uff09\u3067\u5951\u7d04\u66f4\u65b0\u3092\u5b8c\u4e86\u3057\u305f\u308a\u3001\u6ce8\u6587\u691c\u8a3c\u3001\u3042\u308b\u3044\u306f\u30a4\u30f3\u30d5\u30e9\u306e\u969c\u5bb3\u8fc2\u56de\u3068\u3044\u3063\u305f\u8907\u96d1\u306a\u51e6\u7406\u3092\u81ea\u5f8b\u7684\u306b\u5b8c\u4e86\u3055\u305b\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u524d\u8ff0\u306eOne NZ\u306f\u3001\u307e\u3055\u306b<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-aiagent\/\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\uff08Agerntforce\uff09\u304c\u7d71\u5408\u9867\u5ba2\u30c7\u30fc\u30bf(<a href=\"https:\/\/www.salesforce.com\/jp\/data\/\">Data360<\/a>)\u304b\u3089\u306e\u60c5\u5831\u3092\u5143\u306b\u51e6\u7406\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\uff08<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/cloud\/\">Agentforce Communciations<\/a>\uff09\u3092\u9078\u629e\u3057\u3001\u6599\u91d1\u30d7\u30e9\u30f3\u306e\u51e6\u7406\u3092\u81ea\u5f8b\u5b8c\u4e86\u3055\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n\n<\/div>\n\n\n\n<button class=\"accordion-header accordion-v2__header\" role=\"button\">\n\t<strong>Q. \u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u3001\u304a\u3088\u3073EU AI\u6cd5\u3084\u5404\u56fd\u306e\u30c7\u30fc\u30bf\u6cd5\u898f\u5236\u306a\u3069\u306e\u300cAI\u30ac\u30d0\u30ca\u30f3\u30b9\u300d\u306b\u306f\u3069\u306e\u3088\u3046\u306b\u5bfe\u5fdc\u3059\u308c\u3070\u3088\u3044\u3067\u3059\u304b\uff1f<\/strong><\/button>\n<div class=\"accordion-content accordion-v2__content\">\n\t\n\n<p class=\"wp-block-paragraph\"><strong>A. \u4fe1\u983c\u3067\u304d\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u300cTrust Layer\u300d\u304a\u3088\u3073\u30bb\u30ad\u30e5\u30a2\u306a\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u304c\u5fc5\u9808\u3068\u306a\u308a\u307e\u3059\u3002<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u300c<a href=\"https:\/\/www.mulesoft.com\/jp\/ai\/agent-fabric\" target=\"_blank\" rel=\"noreferrer noopener\">MuleSoft Agent Fabric<\/a>\u300d\u3092\u306f\u3058\u3081\u3068\u3059\u308b\u30bb\u30ad\u30e5\u30a2\u306a\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b2\u30fc\u30c8\u30a6\u30a7\u30a4\u306f\u3001AI\u304c\u5b9f\u884c\u51e6\u7406\u3092\u884c\u3046\u969b\u3001\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3084\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30dd\u30ea\u30b7\u30fc\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u81ea\u52d5\u9069\u7528\u3057\u3001EU AI\u6cd5\u306a\u3069\u306e\u6700\u65b0\u306e\u30b0\u30ed\u30fc\u30d0\u30eb\u6cd5\u898f\u5236\u3092\u53b3\u683c\u306b\u9806\u62e0\u3055\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u500b\u4eba\u60c5\u5831\u306e\u4fdd\u8b77\uff08\u30de\u30b9\u30ad\u30f3\u30b0\uff09\u3084\u6a5f\u5bc6\u306e\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u306e\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u3092\u62c5\u4fdd\u3057\u305f\u300cResponsible AI Governance &amp; Security\u300d\u306e\u3082\u3068\u3067\u7a3c\u50cd\u3059\u308b\u305f\u3081\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u9818\u57df\u306b\u304a\u3051\u308b\u30c7\u30fc\u30bf\u6f0f\u6d29\u3084\u4e88\u6e2c\u4e0d\u80fd\u306aAI\u306e\u66b4\u8d70\u3092\u9632\u3050\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n<\/div>\n\n<\/div> <!-- \/.accordion-v2 -->\n\n\n\n<h2 id=\"h-\u81ea\u5f8b\u578b\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2-agentic-techco-\u3078\u306e\u5b9f\u8df5\u306b\u5411\u3051\u305f\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\" class=\"wp-block-heading\"><strong>\u81ea\u5f8b\u578b\u901a\u4fe1\u30ad\u30e3\u30ea\u30a2\uff08Agentic Techco\uff09\u3078\u306e\u5b9f\u8df5\u306b\u5411\u3051\u305f\u6b21\u306e\u30b9\u30c6\u30c3\u30d7<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u672c\u8a18\u4e8b\u3067\u63d0\u793a\u3057\u305f\u300c\u30ec\u30ac\u30b7\u30fc\u8131\u5374\u300d\u3068\u300cAI\u306e\u81ea\u5f8b\u5b9f\u884c\u5316\u300d\u306f\u3001\u3082\u306f\u3084\u672a\u6765\u306e\u8a71\u3067\u306f\u306a\u304f\u3001\u7af6\u5408\u4ed6\u793e\u304c\u3059\u3067\u306b\u6210\u679c\u3092\u4eab\u53d7\u3057\u3066\u3044\u308b\u300c\u73fe\u5728\u9032\u884c\u5f62\u306e\u73fe\u5b9f\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u81a8\u5927\u306aIT\u7dad\u6301\u30b3\u30b9\u30c8\u3092\u5782\u308c\u6d41\u3057\u7d9a\u3051\u308b\u300c\u571f\u7ba1\u306e\u63d0\u4f9b\u8005\u300d\u3067\u7d42\u308f\u308b\u304b\u3001\u81ea\u5f8b\u7684\u306a\u81ea\u793eAI\u30d5\u30a1\u30d6\u30ea\u30c3\u30af\u3092\u99c6\u4f7f\u3057\u3066\u65b0\u305f\u306a\u53ce\u76ca\u3092\u751f\u307f\u51fa\u3057\u3001AI\u6642\u4ee3\u3092\u652f\u3048\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u3001\u5727\u5012\u7684\u306a\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u7bc9\u304f\u6b21\u4e16\u4ee3\u306e\u901a\u4fe1\u4e8b\u696d\u8005\u3078\u3068\u9032\u5316\u3092\u9042\u3052\u308b\u304b\u3001\u305d\u306e\u6c7a\u65ad\u306e\u6642\u304c\u6765\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p 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decoding=\"async\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/03\/jp-mwc-2026-on-site-report-main_032d5a.jpg\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-mwc-2026-on-site-report\/\" target=\"_blank\">\n\t\t\t\t\t\t\u4e16\u754c\u6700\u5927\u7d1a\u306e\u901a\u4fe1\u30a4\u30d9\u30f3\u30c8\u300cMWC 2026\u300d\u73fe\u5730\u53d6\u6750\u3002\u300c\u901a\u4fe1\u306fAI\u30a4\u30f3\u30d5\u30e9\u3078\u300d\u306e\u73fe\u5b9f\u3092\u4f53\u611f\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n\n\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/wp.sfdcdigital.com\/en-us\/wp-content\/uploads\/sites\/4\/2025\/10\/comms-overview-og-image.png?w=1024\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/\" target=\"_blank\">\n\t\t\t\t\t\t\u6700\u9ad8\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u5411\u3051\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068CRM\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n\n\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/wp.sfdcdigital.com\/en-us\/wp-content\/uploads\/sites\/4\/2026\/02\/FY27-Q1-AF-Comms-overview-Demo-Form-1200x675-1.png?w=1024\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/demos\/agentforce-communications-demo\/?d=blog-body-cta-text1\" target=\"_blank\">\n\t\t\t\t\t\tAgentforce Communications\u3067\u53ce\u76ca\u62e1\u5927\u3068\u9867\u5ba2\u96e2\u308c\u306e\u9632\u6b62\u3092\u5b9f\u73fe\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n\n\n<li class=\"card--latest card--list homepage--latest\">\n\t<article class=\"card__article\">\n\t\t\t\t\t<div class=\"card__thumbnail\">\n\t\t\t\t\t\t\t\t\t<span class=\"img-object-fit\"><img decoding=\"async\" src=\"https:\/\/wp.sfdcdigital.com\/en-us\/wp-content\/uploads\/sites\/4\/2026\/06\/comms-resource-card.png?w=1024\" alt=\"\" loading=\"lazy\" \/><\/span>\t\t\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"card__contents\">\n\t\t\t<header>\n\t\t\t\t<h3 class=\"card__title h6\">\n\t\t\t\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/communications\/free-trial\/comms-cloud-learning\/?d=blog-body-cta-text3\" target=\"_blank\">\n\t\t\t\t\t\tCommunications Cloud\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\t\t\t\t\t<\/a>\n\t\t\t\t<\/h3>\n\t\t\t<\/header>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/article>\n<\/li>\n\n\t<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u696d\u754c\u30b9\u30da\u30b7\u30e3\u30ea\u30b9\u30c8\u300cIndustry Advisor\uff08\u30a4\u30f3\u30c0\u30b9\u30c8\u30ea\u30fc\u30fb\u30a2\u30c9\u30d0\u30a4\u30b6\u30fc\uff09\u300d\u304c\u62c5\u5f53\u696d\u754c\u306e\u73fe\u5728\u3068\u672a\u6765\u3092\u5360\u3046\u9023\u8f09\u300cNext Gen 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content=\"\u300c\u5de8\u5927IT\u30b9\u30d1\u30b2\u30c6\u30a3\u300d\u3068\u30b5\u30a4\u30ed\u5316\u304b\u3089\u8131\u5374\u3002AT&amp;T\u3084BT\u306a\u3069\u306e\u4e8b\u4f8b\u304b\u3089\u5b66\u3076\u3001\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u3068\u81ea\u5f8b\u30a4\u30f3\u30d5\u30e9\u306e\u5909\u9769\u3002\" \/>\n<meta name=\"twitter:creator\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:site\" content=\"@SalesforceJapan\" \/>\n<meta name=\"twitter:label1\" content=\"\u57f7\u7b46\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Noriko Omori\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u63a8\u5b9a\u8aad\u307f\u53d6\u308a\u6642\u9593\" \/>\n\t<meta name=\"twitter:data2\" content=\"21\u5206\" \/>\n\t<meta name=\"twitter:label3\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data3\" content=\"Mikito Ogata\" \/>\n<script type=\"application\/ld+json\" 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