{"id":35127,"date":"2026-11-04T09:54:59","date_gmt":"2026-11-04T00:54:59","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=35127"},"modified":"2026-11-04T09:55:00","modified_gmt":"2026-11-04T00:55:00","slug":"jp-ucc-agentforce-sales","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/jp-ucc-agentforce-sales\/","title":{"rendered":"\u3010\u7121\u6599\u30a6\u30a7\u30d3\u30ca\u30fc\u516c\u958b\u4e2d\u3011AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u55b6\u696d\u3092\u5909\u3048\u305fUCC\u306e\u751f\u3005\u3057\u3044\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d"},"content":{"rendered":"\n<section class=\"key-takeaways wp-block-salesforce-blog-key-takeaways\" aria-label=\"Key Takeaways\">\n\t<div class=\"wp-block-salesforce-blog-key-takeaways__inner\">\n\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__header\">\n\t\t\t<div class=\"wp-block-salesforce-blog-key-takeaways__title\">\n\t\t\t\t<h2 class=\"wp-block-salesforce-blog-key-takeaways__title-text\">\n\t\t\t\t\tKey Takeaways\t\t\t\t<\/h2>\n\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<button \n\t\t\tid=\"wp-block-salesforce-blog-key-takeaways-button\"\n\t\t\tclass=\"wp-block-salesforce-blog-key-takeaways__button\"\n\t\t\taria-controls=\"wp-block-salesforce-blog-key-takeaways-content\"\n\t\t\taria-expanded=\"false\"\n\t\t\taria-label=\"\n\t\t\tToggle Key Takeaways content\t\t\t\"\n\t\t>\n\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"22\" fill=\"none\" viewbox=\"0 0 22 22\" aria-hidden=\"true\"><path fill=\"url(#a)\" d=\"M17.401 6.445a1.525 1.525 0 0 1 2.153 0 1.517 1.517 0 0 1 0 2.149l-7.977 7.961a1.526 1.526 0 0 1-2.154 0L1.446 8.594a1.517 1.517 0 0 1 0-2.149 1.524 1.524 0 0 1 2.153 0l6.9 6.886z\" \/><defs><linearGradient id=\"a\" x2=\"10.5\" y2=\"17\" gradientunits=\"userSpaceOnUse\"><stop stop-color=\"#BA01FF\" \/><stop offset=\"1\" stop-color=\"#0250D9\" \/><\/linearGradient><\/defs><\/svg>\n\t\t<\/button>\n\n\t\t\t\t\t<div id=\"wp-block-salesforce-blog-key-takeaways-content\" class=\"wp-block-salesforce-blog-key-takeaways__content\" aria-hidden=\"true\">\n\t\t\t\t\n\n<ul class=\"wp-block-list\">\n<li>AI\u6d3b\u7528\u306f\u300c\u691c\u8a0e\u300d\u304b\u3089\u300c\u5b9f\u884c\u300d\u306e\u6bb5\u968e\u3078\u3002\u691c\u8a3c\u3067\u6b62\u307e\u308b\u4f01\u696d\u3068\u672c\u756a\u3067\u6210\u679c\u3092\u51fa\u3059\u4f01\u696d\u3092\u5206\u3051\u308b\u306e\u306f\u3001\u6280\u8853\u3088\u308a\u3082\u904b\u7528\u3068\u7d4c\u55b6\u306e\u899a\u609f\u3002<\/li>\n\n\n\n<li>\u300c\u50cd\u304d\u65b9\u6539\u9769\u300d\u3067\u306f\u306a\u304f\u3001\u6210\u7d04\u7387\u3092\u4e0a\u3052\u308b\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u3002AI\u3092\u55b6\u696d\u6226\u7565\u306e\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30b7\u30b9\u30c6\u30e0\u3068\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u304c\u51fa\u767a\u70b9\u3002<\/li>\n\n\n\n<li>AI\u304c\u5b9a\u7740\u3059\u308b\u304b\u3069\u3046\u304b\u306f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u57cb\u3081\u8fbc\u307e\u308c\u3066\u3044\u308b\u304b\u3067\u6c7a\u307e\u308b\u3002\u65e5\u3005\u5fc5\u305a\u5fc5\u8981\u306a\u4ed5\u7d44\u307f\u307b\u3069\u73fe\u5834\u306b\u6839\u3065\u304f\u3002<\/li>\n\n\n\n<li>\u300c\u55b6\u696d\u304cAI\u3092\u4f7f\u3044\u3053\u306a\u305b\u306a\u3044\u300d\u306e\u3067\u306f\u306a\u304f\u3001\u300c\u55b6\u696d\u304c\u5fc5\u8981\u3068\u3059\u308b\u30c7\u30fc\u30bf\u304c\u307e\u3060AI\u306b\u5165\u3063\u3066\u3044\u306a\u3044\u300d\u3002\u5b9a\u7740\u306e\u58c1\u306f\u30b9\u30ad\u30eb\u3067\u306f\u306a\u304f\u30c7\u30fc\u30bf\u3002<\/li>\n\n\n\n<li>\u904b\u7528\u3067\u89e3\u3051\u308b\u8ab2\u984c\u3092\u958b\u767a\u306b\u56de\u3059\u306e\u304c\u6700\u5927\u306e\u7121\u99c4\u3002\u300c3\u3064\u306e\u554f\u3044\u300d\u3067\u8ab2\u984c\u3092\u4ed5\u5206\u3051\u308c\u3070\u3001\u5de5\u6570\u306f\u672c\u5f53\u306b\u5fc5\u8981\u306a\u958b\u767a\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3002<\/li>\n<\/ul>\n\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<footer class=\"wp-block-salesforce-blog-key-takeaways__footer\">\n\t\t\t\t\tThis summary was created with AI and reviewed by an editor.\t\t\t\t<\/footer>\n\t\t\t\t\t\t<\/div>\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\">UCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3002\u696d\u52d9\u7528\u3067\u53d6\u308a\u6271\u3046\u30b3\u30fc\u30d2\u30fc\u95a2\u9023\u5546\u54c1\u306f\u7d046\u4e07SKU\uff08\u54c1\u76ee\uff09\u3001\u9867\u5ba2\u57fa\u76e4\u306f\u7d0410\u4e07\u53e3\u5ea7\u306b\u306e\u307c\u308a\u307e\u3059\u3002\u3053\u306e\u5de8\u5927\u306a\u4e8b\u696d\u3092\u3001\u7d04500\u4eba\u306e\u55b6\u696d\u3068AI\u3067\u52d5\u304b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2018\u5e74\u304b\u3089Salesforce\u3092\u5c0e\u5165\u3057\u3066\u304d\u305f\u540c\u793e\u3067\u3059\u304c\u3001<strong>\u904e\u53bb2\u56de\u3001\u5b9a\u7740\u306b\u81f3\u3089\u305a\u62e1\u5927\u3092\u65ad\u5ff5\u3057\u305f\u7d4c\u9a13\u3092\u6301\u3061\u307e\u3059\u30023\u5ea6\u76ee\u306e\u6311\u6226\u3067\u9078\u3093\u3060\u306e\u304c\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-what-is-aiagent\/\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/a>\u3067\u3057\u305f\u3002<\/strong><\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-ai-\u6d3b\u7528\u306f-\u691c\u8a0e-\u304b\u3089-\u5b9f\u884c-\u306e\u6bb5\u968e\u3078\" data-level=\"2\">AI \u6d3b\u7528\u306f\u300c\u691c\u8a0e\u300d\u304b\u3089\u300c\u5b9f\u884c\u300d\u306e\u6bb5\u968e\u3078<\/a><\/li><li><a href=\"#h-\u904e\u53bb2\u56de\u65ad\u5ff5\u3057\u305f\u4f1a\u793e\u304c-3\u5ea6\u76ee\u306b\u9078\u3093\u3060\u3082\u306e\" data-level=\"2\">\u904e\u53bb2\u56de\u65ad\u5ff5\u3057\u305f\u4f1a\u793e\u304c\u30013\u5ea6\u76ee\u306b\u9078\u3093\u3060\u3082\u306e<\/a><\/li><li><a href=\"#h-\u50cd\u304d\u65b9\u6539\u9769-\u304b\u3089-\u52dd\u3061\u65b9\u6539\u9769-\u3078\" data-level=\"2\">\u300c\u50cd\u304d\u65b9\u6539\u9769\u300d\u304b\u3089\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u3078<\/a><\/li><li><a href=\"#h-\u5229\u7528\u738771-\u3060\u304c\u6bce\u65e5\u4f7f\u3046\u306e\u306f15\" data-level=\"2\">\u5229\u7528\u738771%\u3001\u3060\u304c\u6bce\u65e5\u4f7f\u3046\u306e\u306f15%<\/a><\/li><li><a href=\"#h-\u7121\u99c4\u306a\u958b\u767a\u3092\u306a\u304f\u3059-3\u3064\u306e\u554f\u3044\" data-level=\"2\">\u7121\u99c4\u306a\u958b\u767a\u3092\u306a\u304f\u3059\u300c3\u3064\u306e\u554f\u3044\u300d<\/a><\/li><li><a href=\"#h-ai-\u3092-\u771f\u306e\u76f8\u68d2-\u306b\u80b2\u3066\u308b3\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\" data-level=\"2\">AI \u3092\u300c\u771f\u306e\u76f8\u68d2\u300d\u306b\u80b2\u3066\u308b3\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 id=\"h-ai-\u6d3b\u7528\u306f-\u691c\u8a0e-\u304b\u3089-\u5b9f\u884c-\u306e\u6bb5\u968e\u3078\" class=\"wp-block-heading\"><strong>AI<\/strong><strong>\u6d3b\u7528\u306f\u300c\u691c\u8a0e\u300d\u304b\u3089\u300c\u5b9f\u884c\u300d\u306e\u6bb5\u968e\u3078<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u52b4\u50cd\u529b\u4e0d\u8db3\u3068\u7af6\u4e89\u6fc0\u5316\u3092\u80cc\u666f\u306b\u3001AI\u6d3b\u7528\u306f\u300c\u691c\u8a0e\u300d\u304b\u3089\u300c\u5b9f\u884c\u300d\u306e\u6bb5\u968e\u3078\u79fb\u308a\u3064\u3064\u3042\u308a\u307e\u3059\u3002\u672c\u756a\u3067\u6210\u679c\u3092\u4e0a\u3052\u308b\u4f01\u696d\u304c\u5b58\u5728\u3059\u308b\u4e00\u65b9\u3067\u3001\u300c\u6982\u5ff5\u5b9f\u8a3c\u300d\u304b\u3089\u5148\u3078\u9032\u3081\u306a\u3044\u4f01\u696d\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u4e21\u8005\u3092\u5206\u3051\u308b\u3082\u306e\u306f\u4f55\u304b\u3002\u3053\u306e\u554f\u3044\u304c\u3001\u4eca\u56de\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u901a\u594f\u4f4e\u97f3\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u88fd\u54c1\u7d71\u62ec\u4e8b\u696d\u672c\u90e8 \u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8&amp;\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8\u3067\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b7\u30cb\u30a2\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3092\u52d9\u3081\u308b\u738b\u5c0f\u82ac\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\">Agentforce<\/a>\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u300d\u3092\u3053\u3046\u4f4d\u7f6e\u3065\u3051\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-oh-icon.jpg?w=500\" alt=\"\" class=\"wp-image-35163\" style=\"aspect-ratio:1;object-fit:cover;width:350px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-oh-icon.jpg 500w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-oh-icon.jpg?w=150&amp;h=150 150w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-oh-icon.jpg?w=300&amp;h=300 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">\u738b \u5c0f\u82ac<br>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3<br>\u88fd\u54c1\u7d71\u62ec\u4e8b\u696d\u672c\u90e8 \u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8&amp;<br>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30b7\u30cb\u30a2\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\">Agentforce<\/a>\u306f\u3001\u672c\u756a\u7a3c\u50cd\u306e\u958b\u59cb\u4ef6\u6570\u306f\u524d\u56db\u534a\u671f\u6bd470%\u5897\u3001\u5e74\u9593\u7d4c\u5e38\u53ce\u76ca\uff08ARR\uff09\u306e\u30e9\u30f3\u30ec\u30fc\u30c8\u306f15\u5104\u30c9\u30eb\u3092\u8d85\u3048\u3001\u63d0\u4f9b\u3057\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u4f5c\u696d\u5358\u4f4d\uff08AWU\uff09\u306f70\u5104\u3092\u4e0a\u56de\u308a\u307e\u3057\u305f\uff082026\u5e748\u6708\u6642\u70b9\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u5c0e\u5165\u306f\u5168\u4e16\u754c\u30672\u4e077000\u793e\u3092\u8d85\u3048\u3001\u30c7\u30a3\u30ba\u30cb\u30fc\u3084\u5bcc\u58eb\u901a\u3001\u30de\u30ea\u30aa\u30c3\u30c8\u3001\u30da\u30a4\u30d1\u30eb\u306a\u3069\u3001\u63a1\u7528\u4f01\u696d\u306f\u5e83\u304c\u308a\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\">Agentforce<\/a>\u306f\u3001\u4fe1\u983c\u3067\u304d\u308b\u696d\u52d9\u30c7\u30fc\u30bf\u3092\u571f\u53f0\u306b\u3001\u4eba\u3068\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u53d7\u3051\u6e21\u3057\u3068\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u54c1\u8cea\u306e\u5236\u5fa1\u30fb\u76e3\u8996\u3092\u5099\u3048\u308b\u69cb\u9020\u3002\u3055\u3089\u306b\u65b0\u305f\u306b\u52a0\u308f\u3063\u305f\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-introducing-agentforce-coworker\/\">Agentforce Coworker<\/a>\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9 \u30b3\u30ef\u30fc\u30ab\u30fc\uff09\u300d\u306f\u3001\u5c0e\u5165\u521d\u65e5\u304b\u3089\u696d\u52d9\u3092\u7406\u89e3\u3057\u3001\u4eba\u306b\u4ee3\u308f\u3063\u3066\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u884c\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UCC\u306f\u3001\u3053\u306e\u300c\u5b9f\u884c\u300d\u306b\u8e0f\u307f\u8fbc\u3093\u30601\u793e<\/strong>\u3067\u3059\u30024\u4eba\u306e\u767b\u58c7\u8005\u304c\u8a9e\u308b45\u5206\u306e\u5168\u7de8\u306f\u3001\u7121\u6599\u30fb\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u3067\u516c\u958b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>UCC\u306b\u5b66\u3076<\/strong><br><strong>AI\u3067\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u3092\u4f5c\u308b\u8853<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">7\u5e74\u306e\u8a66\u884c\u932f\u8aa4\u3001\u5305\u307f\u96a0\u3055\u305a\u958b\u793a\u3055\u308c\u305f\u6570\u5b57\u3001\u305d\u3057\u3066\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u306e\u5168\u8c8c\u3002\u8a18\u4e8b\u3067\u89e6\u308c\u305fAI\u304c\u63d0\u6848\u6587\u3092\u66f8\u304d\u4e0a\u3052\u308b\u77ac\u9593\u306e\u64cd\u4f5c\u3084\u3001\u767b\u58c7\u80054\u4eba\u306e\u8a9e\u308a\u3068\u71b1\u91cf\u306f\u300145\u5206\u306e\u672c\u7de8\u3067\u3053\u305d\u4f1d\u308f\u308a\u307e\u3059\u3002\u8996\u8074\u306f\u7121\u6599\u3002\u6c17\u306b\u306a\u3063\u305f\u3068\u3053\u308d\u304b\u3089\u3001\u3044\u3064\u3067\u3082\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/events\/webinars\/ucc-agentforce-story-ondemand\/?d=blog-body-cta-banner1\">\u30a2\u30fc\u30ab\u30a4\u30d6\u3092\u8996\u8074\u3059\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-main.jpg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u904e\u53bb2\u56de\u65ad\u5ff5\u3057\u305f\u4f1a\u793e\u304c-3\u5ea6\u76ee\u306b\u9078\u3093\u3060\u3082\u306e\" class=\"wp-block-heading\"><strong>\u904e\u53bb2\u56de\u65ad\u5ff5\u3057\u305f\u4f1a\u793e\u304c\u30013\u5ea6\u76ee\u306b\u9078\u3093\u3060\u3082\u306e<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">UCC\u30b0\u30eb\u30fc\u30d7\u306f\u3001\u30b3\u30fc\u30d2\u30fc\u306e\u683d\u57f9\u304b\u3089\u539f\u6599\u8abf\u9054\u3001\u7814\u7a76\u958b\u767a\u3001\u7119\u714e\u52a0\u5de5\u3001\u8ca9\u58f2\u3001\u54c1\u8cea\u4fdd\u8a3c\u307e\u3067\u3092\u4e00\u8cab\u3057\u3066\u624b\u304c\u3051\u307e\u3059\u3002\u696d\u52d9\u7528\u3067\u53d6\u308a\u6271\u3046\u5546\u54c1\u306f\u7d046\u4e07SKU\u3002\u4eca\u56de\u767b\u58c7\u3057\u305fUCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306f\u3001\u305d\u306e\u696d\u52d9\u7528\u30b5\u30fc\u30d3\u30b9\u3092\u62c5\u3046\u4e8b\u696d\u4f1a\u793e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u540c\u793e\u306eSalesforce\u6d3b\u7528\u306f\u30012018\u5e741\u6708\u306b\u59cb\u307e\u308a\u307e\u3057\u305f\u3002\u30c6\u30b9\u30c8\u652f\u5e97\u306b\u3001\u308f\u305a\u304b10\u30e9\u30a4\u30bb\u30f3\u30b9\u3002\u305d\u3053\u304b\u3089\u6bb5\u968e\u7684\u306b\u5e83\u3052\u3066\u3044\u304d\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u305d\u306e\u9053\u306e\u308a\u306f\u5e73\u5766\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002<strong>\u904e\u53bb2\u56de\u3001\u5b9a\u7740\u306b\u81f3\u3089\u305a\u3001\u62e1\u5927\u3092\u65ad\u5ff5\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3064\u307e\u305a\u3044\u305f\u7406\u7531\u306f\u3001\u6280\u8853\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u300c\u55b6\u696d\u3068\u7d4c\u55b6\u304c\u9006\u3092\u5411\u3044\u3066\u3044\u305f\u300d\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5834\u304b\u3089\u306f\u300c\u5165\u529b\u3059\u308b\u6642\u9593\u304c\u3042\u3063\u305f\u3089\u5ba2\u5148\u306b\u884c\u304f\u300d\u300c\u30a8\u30af\u30bb\u30eb\u3067\u5341\u5206\u3001\u81ea\u5206\u305f\u3061\u306f\u3061\u3083\u3093\u3068\u7ba1\u7406\u3067\u304d\u3066\u3044\u308b\u300d\u3068\u3044\u3046\u58f0\u3002\u7d4c\u55b6\u304b\u3089\u306f\u300c\u55b6\u696d\u306e\u52d5\u304d\u304c\u898b\u3048\u306a\u3044\u300d\u300c\u5c5e\u4eba\u5316\u304c\u9032\u3093\u3067\u3001\u8ab0\u304b\u304c\u8f9e\u3081\u305f\u3089\u7d42\u308f\u308a\u300d\u300c\u30c7\u30fc\u30bf\u304c\u306a\u3044\u304b\u3089\u6b21\u306e\u624b\u304c\u6253\u3066\u306a\u3044\u300d\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306e\u5c0f\u6cc9\u4e16\u9023\u30fb\u8ca9\u58f2\u4f01\u753b\u672c\u90e8\u30c7\u30b8\u30bf\u30eb\u63a8\u9032\u30c1\u30fc\u30e0 \u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306f\u3001\u3053\u306e\u300c<strong>\u55b6\u696d\u3068\u7d4c\u55b6\u306e\u300c\u69cb\u9020\u306e\u3059\u308c\u9055\u3044\u300d\u3053\u305d\u304c\u30012\u5ea6\u306e\u5931\u6557\u306e\u771f\u56e0\u3060\u3063\u305f<\/strong>\u300d\u3068\u632f\u308a\u8fd4\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-koizumi-icon.jpg?w=500\" alt=\"\" class=\"wp-image-35164\" style=\"aspect-ratio:1;object-fit:cover;width:350px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-koizumi-icon.jpg 500w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-koizumi-icon.jpg?w=150&amp;h=150 150w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-koizumi-icon.jpg?w=300&amp;h=300 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">\u5c0f\u6cc9\u4e16\u9023<br>UCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u682a\u5f0f\u4f1a\u793e<br>\u8ca9\u58f2\u4f01\u753b\u672c\u90e8\u30c7\u30b8\u30bf\u30eb\u63a8\u9032\u30c1\u30fc\u30e0 \u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u305d\u306e\u5b66\u3073\u306e\u4e0a\u306b\u7acb\u3064\u306e\u304c\u30012025\u5e744\u6708\u306b\u8e0f\u307f\u51fa\u3057\u305f\u300cStep7\u300d\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/\">Agentforce<\/a>\u306e\u5c0e\u5165\uff0810\u30e9\u30a4\u30bb\u30f3\u30b9\uff09\u3067\u3057\u305f\u3002<\/strong>\u7dcf\u62ec\u306f\u300cSFA\u5c55\u958b\u306b\u304a\u3051\u308b\u30c8\u30c3\u30d7\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u95a2\u4e0e\u306f\u5fc5\u9808\u300d\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e57\u308a\u8d8a\u3048\u3089\u308c\u305f\u7406\u7531\u306f\u30012\u3064\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1\u3064\u306f\u3001\u30c8\u30c3\u30d7\u306e\u5fb9\u5e95\u95a2\u4e0e\u3067\u3059\u3002<\/strong>\u7d4c\u55b6\u9663\u304c\u7387\u5148\u3057\u3066\u90e8\u4e0b\u306e\u30b3\u30e1\u30f3\u30c8\u306b\u8fd4\u4fe1\u3057\u3001\u6d3b\u52d5\u6570\u3092\u6570\u5024\u76ee\u6a19\u306b\u63b2\u3052\u3001\u5b9a\u4f8b\u306e\u4f1a\u8b70\u3067\u9032\u6357\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u300c\u300e\u4f7f\u308f\u306a\u304f\u3066\u3082\u304a\u548e\u3081\u306a\u3057\u300f\u3067\u306f\u7d76\u5bfe\u306b\u5b9a\u7740\u3057\u306a\u3044\u3002\u4e0a\u304c\u672c\u6c17\u3092\u898b\u305b\u308b\u3053\u3068\u304c\u3001\u3059\u3079\u3066\u306e\u8d77\u70b9\u3060\u3063\u305f\u300d\u3068\u5c0f\u6cc9\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u3082\u30461\u3064\u306f\u3001\u73fe\u5834\u304c\u697d\u306b\u306a\u308b\u3053\u3068\u3002<\/strong>\u300c\u5165\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3060\u3051\u3067\u306f\u53cd\u767a\u3092\u62db\u304f\u3002\u65e5\u5e38\u696d\u52d9\u304c\u5b9f\u969b\u306b\u697d\u306b\u306a\u308b\u6a5f\u80fd\u3092\u4e57\u305b\u3001\u300c\u4f7f\u3046\u3068\u81ea\u5206\u3082\u52a9\u304b\u308b\u300d\u3068\u3044\u3046\u4f53\u9a13\u3092\u7a4d\u307f\u91cd\u306d\u3066\u3044\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"567\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table1.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-35165\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table1.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table1.jpg?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table1.jpg?w=768&amp;h=435 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table1.jpg?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">UCC\u306eSalesforce\u5c55\u958b\u306e7\u5e74\u30022018\u5e74\u306e10\u30e9\u30a4\u30bb\u30f3\u30b9\u304b\u3089\u3001\u904e\u53bb2\u56de\u306e\u65ad\u5ff5\u3092\u7d4c\u3066\u30012025\u5e74\u306eAgentforce\u5c0e\u5165\uff08Step7\uff09\u306b\u81f3\u308b\u6b69\u307f\uff08\u63d0\u4f9b\uff1aUCC\uff09<\/figcaption><\/figure>\n\n\n\n<h2 id=\"h-\u50cd\u304d\u65b9\u6539\u9769-\u304b\u3089-\u52dd\u3061\u65b9\u6539\u9769-\u3078\" class=\"wp-block-heading\"><strong>\u300c\u50cd\u304d\u65b9\u6539\u9769\u300d\u304b\u3089\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u3078<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u7d0410\u4e07\u53e3\u5ea7\u306e\u9867\u5ba2\u3092\u3001\u7d04500\u4eba\u306e\u55b6\u696d\u3068AI\u3067\u652f\u3048\u308b\u3002<\/strong>\u52b9\u7387\u7684\u306a\u55b6\u696d\u624b\u6cd5\u304c\u6c42\u3081\u3089\u308c\u308b\u4e2d\u3001UCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306f\u9867\u5ba2\u30923\u5c64\u306b\u533a\u5206\u3051\u3002\u55b6\u696d\u304c\u76f4\u63a5\u5bfe\u5fdc\u3059\u308b\u6700\u512a\u5148\u306e\u300cTier1\uff08\u9867\u5ba2\u6570\u306e35%\u3067\u58f2\u4e0a\u306e75%\uff09\u300d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u304c\u652f\u3048\u308b\u300cTier2\u300d\u3001EC\u3067\u5b8c\u7d50\u3057AI\u304c\u81ea\u52d5\u5bfe\u5fdc\u3059\u308b\u300cTier3\u300d\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9650\u3089\u308c\u305f\u4eba\u54e1\u3092\u5927\u53e3\u306b\u96c6\u4e2d\u3055\u305b\u308c\u3070\u3001\u5c0f\u898f\u6a21\u306a\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u306f\u624b\u8584\u306b\u306a\u308a\u3001\u58f2\u4e0a\u3092\u53d6\u308a\u3053\u307c\u3059\u3002\u3053\u306e\u69cb\u9020\u7684\u306a\u8ab2\u984c\u304c\u51fa\u767a\u70b9\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u55b6\u696d\u306e\u5f79\u5272\u306b\u3064\u3044\u3066\u3001UCC\u30b3\u30fc\u30d2\u30fc\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u306e\u793e\u9577\u304b\u3089\u306f\u660e\u78ba\u306a\u65b9\u91dd\u304c\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u300c\u3053\u308c\u304b\u3089\u306e\u55b6\u696d\u306b\u6c42\u3081\u308b\u306e\u306f\u3001\u304a\u5ba2\u69d8\u304c\u63d0\u6848\u3092\u805e\u3044\u3066\u304f\u308c\u308b\u5834\u3092\u30bb\u30c3\u30c6\u30a3\u30f3\u30b0\u3059\u308b\u3053\u3068\u3002<strong>\u95a2\u4fc2\u69cb\u7bc9\u304c\u4eba\u306e\u5f79\u5272\u3067\u3001\u63d0\u6848\u3084\u30d2\u30a2\u30ea\u30f3\u30b0\u306fAI\u306b\u306a\u308b<\/strong>\u300d\u3002\u4eba\u304c\u3084\u308b\u3079\u304d\u3053\u3068\u3068\u3001AI\u306b\u59d4\u306d\u308b\u3053\u3068\u3092\u3001\u7d4c\u55b6\u304c\u7dda\u5f15\u304d\u3057\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u308c\u3092\u53d7\u3051\u3066\u3001UCC\u30b0\u30eb\u30fc\u30d7\u306eIT\u5b50\u4f1a\u793e\u3067\u3042\u308b\u30e6\u30fc\u30b3\u30c3\u30c8\u30fb\u30a4\u30f3\u30d5\u30a9\u30c6\u30af\u30ce\u306e\u30d3\u30b8\u30cd\u30b9\u30c7\u30b6\u30a4\u30f3\uff06\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u672c\u90e8\u3001\u6728\u6751 \u667a\u8cb4\u30fb\u30d3\u30b8\u30cd\u30b9\u30c7\u30b6\u30a4\u30f3\u90e8\u4fc2\u9577\u304c\u63b2\u3052\u305f\u306e\u304c\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-kimura-icon.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-35166\" style=\"aspect-ratio:1;object-fit:cover;width:350px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-kimura-icon.jpg 500w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-kimura-icon.jpg?w=150&amp;h=150 150w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-kimura-icon.jpg?w=300&amp;h=300 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">\u6728\u6751\u667a\u8cb4<br>\u682a\u5f0f\u4f1a\u793e\u30e6\u30fc\u30b3\u30c3\u30c8\u30fb\u30a4\u30f3\u30d5\u30a9\u30c6\u30af\u30ce<br>\u30d3\u30b8\u30cd\u30b9\u30c7\u30b6\u30a4\u30f3\uff06\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u672c\u90e8<br>\u30d3\u30b8\u30cd\u30b9\u30c7\u30b6\u30a4\u30f3\u90e8\u4fc2\u9577<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u300c\u50cd\u304d\u65b9\u6539\u9769\u300d\u3067\u306f\u306a\u304f\u3001\u6210\u7d04\u7387\u305d\u306e\u3082\u306e\u3092\u4e0a\u3052\u308b\u6539\u9769\u3067\u3001<strong>\u307e\u305a\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u3067\u52b9\u679c\u3092\u691c\u8a3c<\/strong>\u3057\u307e\u3057\u305f\uff08Step1\uff09\u3002\u8a66\u3057\u305f\u306e\u306f\u3001\u3042\u3048\u3066\u55b6\u696d\u672a\u7d4c\u9a13\u306e\u30e1\u30f3\u30d0\u30fc\u3002\u5546\u6750\u77e5\u8b58\u3082\u8584\u3044\u5e03\u9663\u3067\u3001AI\u306e\u652f\u63f4\u3067\u63d0\u6848\u304b\u3089\u53d7\u6ce8\u307e\u3067\u5230\u9054\u3067\u304d\u308b\u304b\u3092\u8a66\u3057\u305f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u63d0\u6848\u5230\u9054\u5f8c\u306e\u53d7\u6ce8\u7387\u306f7%\u3002BtoB\u306e\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u3067\u306f\u5546\u8ac7\u5316\u7387\u304c\u4e00\u822c\u7684\u306b5\u301c10%\u3068\u3055\u308c\u3001\u53d7\u6ce8\u7387\u306f\u3055\u3089\u306b\u4f4e\u3044\u3053\u3068\u306b\u7167\u3089\u305b\u3070\u300c\u6c7a\u3057\u3066\u4f4e\u304f\u306a\u3044\u300d\u3068\u540c\u793e\u306f\u53d7\u3051\u6b62\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305f\u3060\u3057\u3001<strong>\u300c\u63d0\u6848\u307e\u3067\u5230\u9054\u3059\u308b\u7387\u306b\u306f\u307e\u3060\u8ab2\u984c\u304c\u6b8b\u308b\u300d<\/strong>\u3068\u3082\u6b63\u76f4\u306b\u6dfb\u3048\u307e\u3057\u305f\u3002\u57fa\u5e79\u306e\u8cfc\u8cb7\u5c65\u6b74\u3092\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/data\/\">Data 360<\/a>\u300d\u306b\u9023\u643a\u3057\u3001\u6ce8\u6587\u304c\u6e1b\u3063\u3066\u3044\u308b\u9867\u5ba2\u3092\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u304c\u898b\u3064\u3051\u3066\u63d0\u6848\u3059\u308b\u3002\u305d\u3093\u306a\u6d41\u308c\u3082\u52d5\u304d\u59cb\u3081\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u691c\u8a3c\u3092\u7d4c\u3066\u3001<strong>\u7d4c\u55b6\u306f\u30d5\u30a3\u30fc\u30eb\u30c9\u55b6\u696d\u3078\u306e\u5c55\u958b\uff08Step 2\uff09\u306b\u8e0f\u307f\u5207\u308a\u307e\u3059\u3002<\/strong>\u5224\u65ad\u306e\u8ef8\u306f\u660e\u5feb\u3067\u3057\u305f\u3002\u300c\u30c8\u30c3\u30d7\u55b6\u696d\u3092\u5897\u3084\u3059\u3088\u308a\u3001\u5e73\u5747\u70b9\u3092\u5e95\u4e0a\u3052\u3057\u305f\u307b\u3046\u304c\u7d4c\u55b6\u30a4\u30f3\u30d1\u30af\u30c8\u304c\u5927\u304d\u3044\u300d\u3002<strong>\u76ee\u6307\u3057\u305f\u306e\u306f\u300c\u8ab0\u3082\u304c70\u301c80\u70b9\u306e\u63d0\u6848\u3092\u3067\u304d\u308b\u72b6\u614b\u300d<\/strong>\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u306e\u305f\u3081\u306bUCC\u304c\u7bc9\u3044\u305f\u306e\u306f\u3001\u55b6\u696d\u306e\u96a3\u308a\u306b\u4e26\u3076\u300c\u76f8\u68d2\u300d\u306e\u3088\u3046\u306aAI\u7fa4\u3002\u30dc\u30bf\u30f3\u3072\u3068\u3064\u3067\u4f7f\u3048\u308b\u5f97\u610f\u5148\u30b5\u30de\u30ea\u3084\u8a2a\u554f\u30a2\u30b8\u30a7\u30f3\u30c0\u3001\u81ea\u7136\u8a00\u8a9e\u3067\u76f8\u8ac7\u3067\u304d\u308b\u30b3\u30fc\u30d2\u30fc\u306e\u5c02\u9580AI\u3001\u6d3b\u52d5\u3092\u81ea\u52d5\u3067\u8a18\u9332\u3057\u30ec\u30d3\u30e5\u30fc\u3059\u308bAI\u3002\u300c\u5168\u5546\u8ac7\u306b\u30b3\u30fc\u30d2\u30fc\u30de\u30a4\u30b9\u30bf\u30fcAI\u304c\u540c\u5e2d\u3057\u3066\u304f\u308c\u308b\u672a\u6765\u300d\u3002\u305d\u308c\u304c\u3001\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306e\u63b2\u3052\u308b\u30c6\u30fc\u30de\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u30c7\u30e2\u3067\u306f\u3001\u3042\u308b\u98f2\u98df\u5e97\u306e\u5f97\u610f\u5148\u306b\u5bfe\u3057AI\u304c\u305d\u306e\u5834\u3067\u63d0\u6848\u6587\u3068\u8a2a\u554f\u30a2\u30b8\u30a7\u30f3\u30c0\u3092\u751f\u6210<\/strong>\u3057\u3066\u307f\u305b\u307e\u3057\u305f\u3002\u62c5\u5f53\u8005\u304c\u3059\u308b\u3053\u3068\u306f\u3001\u81ea\u7136\u8a00\u8a9e\u3067\u6307\u793a\u3059\u308b\u3060\u3051\u3002\u88cf\u5074\u3067\u6700\u9069\u306aAI\u304c\u52d5\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AI\u304c\u305d\u306e\u5834\u3067\u63d0\u6848\u6587\u3092\u66f8\u304d\u4e0a\u3052\u308b\u305d\u306e\u77ac\u9593\u3002\u3053\u306e\u753b\u9762\u64cd\u4f5c\u306e\u30c6\u30f3\u30dd\u306f\u3001\u30c6\u30ad\u30b9\u30c8\u3067\u306f\u518d\u73fe\u3067\u304d\u307e\u305b\u3093\u3002AI\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u652f\u63f4\u3057\u3066\u304f\u308c\u308b\u69d8\u5b50\u306f\u3001\u30a2\u30fc\u30ab\u30a4\u30d6\u6620\u50cf\u3067\u3054\u78ba\u8a8d\u304f\u3060\u3055\u3044\u3002<\/strong><\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>UCC\u306b\u5b66\u3076<\/strong><br><strong>AI\u3067\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u3092\u4f5c\u308b\u8853<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">7\u5e74\u306e\u8a66\u884c\u932f\u8aa4\u3001\u5305\u307f\u96a0\u3055\u305a\u958b\u793a\u3055\u308c\u305f\u6570\u5b57\u3001\u305d\u3057\u3066\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u306e\u5168\u8c8c\u3002\u8a18\u4e8b\u3067\u89e6\u308c\u305fAI\u304c\u63d0\u6848\u6587\u3092\u66f8\u304d\u4e0a\u3052\u308b\u77ac\u9593\u306e\u64cd\u4f5c\u3084\u3001\u767b\u58c7\u80054\u4eba\u306e\u8a9e\u308a\u3068\u71b1\u91cf\u306f\u300145\u5206\u306e\u672c\u7de8\u3067\u3053\u305d\u4f1d\u308f\u308a\u307e\u3059\u3002\u8996\u8074\u306f\u7121\u6599\u3002\u6c17\u306b\u306a\u3063\u305f\u3068\u3053\u308d\u304b\u3089\u3001\u3044\u3064\u3067\u3082\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/events\/webinars\/ucc-agentforce-story-ondemand\/?d=blog-body-cta-banner2\">\u30a2\u30fc\u30ab\u30a4\u30d6\u3092\u8996\u8074\u3059\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-main.jpg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u5229\u7528\u738771-\u3060\u304c\u6bce\u65e5\u4f7f\u3046\u306e\u306f15\" class=\"wp-block-heading\"><strong>\u5229\u7528\u738771%\u3001\u3060\u304c\u6bce\u65e5\u4f7f\u3046\u306e\u306f15%<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UCC\u306e\u4e8b\u4f8b\u304c\u8aa0\u5b9f\u306a\u306e\u306f\u3001\u304d\u308c\u3044\u306a\u6210\u529f\u8b5a\u3067\u7d42\u3048\u3066\u3044\u306a\u3044\u70b9\u3067\u3059\u3002\u5c0e\u5165\u73fe\u5834\u306e\u6570\u5b57\u3092\u3001\u305d\u306e\u307e\u307e\u958b\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5229\u7528\u7387\u306f71%\uff0866\u4eba\u4e2d47\u4eba\uff09\u3002\u4e00\u65b9\u3067\u300c\u6e80\u8db3\u300d\u4ee5\u4e0a\u3068\u7b54\u3048\u305f\u306e\u306f43%\u306b\u3068\u3069\u307e\u308a\u3001\u904e\u534a\u306f\u300c\u3069\u3061\u3089\u3068\u3082\u3044\u3048\u306a\u3044\u300d\u3002\u6bce\u65e5\u4f7f\u3046\u300c\u672c\u5f53\u306e\u5b9a\u7740\u5c64\u300d\u306f15%\uff087\u4eba\uff09\u3067\u3057\u305f\u3002\u6570\u56de\u3067\u6b62\u307e\u3063\u305f\u4eba\u308223%\u3044\u307e\u3059\u3002\u3057\u304b\u3082\u3001\u6d3b\u7528\u306f\u5f79\u5272\u3067\u4e8c\u6975\u5316\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u652f\u5e97\u8cac\u4efb\u8005\u306f\u5229\u7528\u738780%\u3001\u6bce\u65e5\u306e\u5229\u7528\u7387\u306f33%\u3002\u55b6\u696d\u793e\u54e1\u306e\u5229\u7528\u738770%\u3001\u6bce\u65e5\u5229\u7528\u306f9%\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"568\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table2.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-35167\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table2.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table2.jpg?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table2.jpg?w=768&amp;h=436 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table2.jpg?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">\u5c0e\u5165\u73fe\u5834\u306e\u6d3b\u7528\u72b6\u6cc1\u3002\u5229\u7528\u738771%\u306e\u4e00\u65b9\u3067\u3001\u6bce\u65e5\u4f7f\u3046\u300c\u672c\u5f53\u306e\u5b9a\u7740\u5c64\u300d\u306f15%\u3002\u6d3b\u7528\u306f\u5f79\u5272\u306b\u3088\u3063\u3066\u4e8c\u6975\u5316\u3057\u3066\u3044\u305f\uff08\u63d0\u4f9b\uff1aUCC\uff09\u3002<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u306a\u305c\u5dee\u304c\u3064\u304f\u306e\u304b\u3002<strong>UCC\u304c\u305f\u3069\u308a\u7740\u3044\u305f\u7b54\u3048\u306f\u3001\u901a\u8aac\u3092\u88cf\u8fd4\u3059\u3082\u306e<\/strong>\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u300c\u55b6\u696d\u304cAI\u3092\u4f7f\u3044\u3053\u306a\u305b\u306a\u3044\u300d\u306e\u3067\u306f\u306a\u3044\u3002\u300c\u55b6\u696d\u304c\u5fc5\u8981\u3068\u3059\u308b\u30c7\u30fc\u30bf\u304c\u3001\u307e\u3060AI\u306b\u5165\u3063\u3066\u3044\u306a\u3044\u300d\u306e\u3060\u3068\u3002\u652f\u5e97\u8cac\u4efb\u8005\u306f\u300c\u6ede\u7559\u5546\u8ac7\u3092\u62bd\u51fa\u3059\u308b\u300d\u3068\u3044\u3063\u305f\u6bce\u65e5\u767a\u751f\u3059\u308b\u5b9a\u578b\u306e\u554f\u3044\u3092\u6301\u3064\u304b\u3089\u4f7f\u3044\u7d9a\u3051\u308b\u3002\u55b6\u696d\u793e\u54e1\u304c\u672c\u5f53\u306b\u6b32\u3057\u3044\u306e\u306f\u5546\u54c1\u60c5\u5831\u3084\u5728\u5eab\u3001\u7d0d\u54c1\u5b9f\u7e3e\u3067\u3059\u3002\u305d\u3046\u3057\u305f\u30c7\u30fc\u30bf\u304c\u307e\u3060AI\u306b\u4f9b\u7d66\u3055\u308c\u3066\u3044\u306a\u3044\u3060\u3051\u3067\u3057\u305f\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u3053\u304b\u3089\u3001\u3072\u3068\u3064\u306e\u5b66\u3073\u304c\u7acb\u3061\u4e0a\u304c\u308a\u307e\u3059\u3002\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u4e00\u304b\u3089\u8003\u3048\u308b\u6a5f\u80fd\u306f\u4f7f\u3044\u624b\u306e\u30b9\u30ad\u30eb\u306b\u5de6\u53f3\u3055\u308c\u3001\u5b9a\u7740\u3057\u306b\u304f\u3044\u3002\u8a2a\u554f\u524d\u306e\u8981\u7d04\u306f\u597d\u8a55\u3067\u3082\u7cbe\u5ea6\u306b\u500b\u4eba\u5dee\u304c\u51fa\u308b\u3002\u305d\u308c\u306b\u5bfe\u3057\u3066\u3001\u6d3b\u52d5\u3092\u4f5c\u308c\u3070\u5fc5\u305a\u8d77\u52d5\u3059\u308b\u81ea\u52d5\u30ec\u30d3\u30e5\u30fc\u306f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u305d\u306e\u3082\u306e\u306b\u5165\u308a\u8fbc\u3080\u304b\u3089\u5b9a\u7740\u3059\u308b\u3002\u696d\u52d9\u306b\u57cb\u3081\u8fbc\u307e\u308c\u305fAI\u307b\u3069\u3001\u73fe\u5834\u306b\u6839\u3065\u304f\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u652f\u5e97\u8cac\u4efb\u8005\u3068\u55b6\u696d\u793e\u54e1\u3067\u3001\u306a\u305c\u3053\u308c\u307b\u3069\u5dee\u304c\u958b\u3044\u305f\u306e\u304b\u3002\u767b\u58c7\u8005\u304c\u6570\u5b57\u306e\u88cf\u5074\u3092\u8a9e\u308b\u5834\u9762\u306f\u3001\u672c\u7de8\u3067\u3058\u3063\u304f\u308a\u3054\u89a7\u304f\u3060\u3055\u3044<\/strong>\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>UCC\u306b\u5b66\u3076<\/strong><br><strong>AI\u3067\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u3092\u4f5c\u308b\u8853<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">7\u5e74\u306e\u8a66\u884c\u932f\u8aa4\u3001\u5305\u307f\u96a0\u3055\u305a\u958b\u793a\u3055\u308c\u305f\u6570\u5b57\u3001\u305d\u3057\u3066\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u306e\u5168\u8c8c\u3002\u8a18\u4e8b\u3067\u89e6\u308c\u305fAI\u304c\u63d0\u6848\u6587\u3092\u66f8\u304d\u4e0a\u3052\u308b\u77ac\u9593\u306e\u64cd\u4f5c\u3084\u3001\u767b\u58c7\u80054\u4eba\u306e\u8a9e\u308a\u3068\u71b1\u91cf\u306f\u300145\u5206\u306e\u672c\u7de8\u3067\u3053\u305d\u4f1d\u308f\u308a\u307e\u3059\u3002\u8996\u8074\u306f\u7121\u6599\u3002\u6c17\u306b\u306a\u3063\u305f\u3068\u3053\u308d\u304b\u3089\u3001\u3044\u3064\u3067\u3082\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/events\/webinars\/ucc-agentforce-story-ondemand\/?d=blog-body-cta-banner3\">\u30a2\u30fc\u30ab\u30a4\u30d6\u3092\u8996\u8074\u3059\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-main.jpg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 id=\"h-\u7121\u99c4\u306a\u958b\u767a\u3092\u306a\u304f\u3059-3\u3064\u306e\u554f\u3044\" class=\"wp-block-heading\"><strong>\u7121\u99c4\u306a\u958b\u767a\u3092\u306a\u304f\u3059\u300c3\u3064\u306e\u554f\u3044\u300d<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u73fe\u5834\u304b\u3089\u6319\u304c\u3063\u305f\u8ab2\u984c\u306f19\u4ef6\u3002UCC\u306f\u3053\u308c\u30923\u3064\u306e\u554f\u3044\u3067\u9806\u756a\u306b\u3075\u308b\u3044\u306b\u304b\u3051\u307e\u3057\u305f\u3002<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q1\uff1a<\/strong>\u300c\u4ed5\u7d44\u307f\u3092\u5909\u3048\u305a\u3001\u4f1d\u3048\u65b9\u30fb\u4f7f\u3044\u65b9\u3067\u89e3\u3051\u308b\u304b\u300d\u3002\u89e3\u3051\u308b\u306a\u3089\u904b\u7528\u3067\u30ab\u30d0\u30fc\u3057\u3001\u958b\u767a\u306f\u3057\u307e\u305b\u3093\uff085\u4ef6\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q2\uff1a<\/strong>\u300cSalesforce\u306e\u6a19\u6e96\u6a5f\u80fd\u304c\u63d0\u4f9b\u3055\u308c\u308b\u898b\u8fbc\u307f\u304c\u3042\u308b\u304b\u300d\u3002\u3042\u308b\u306a\u3089\u4f5c\u3089\u305a\u3001\u6a19\u6e96\u63d0\u4f9b\u3092\u5f85\u3061\u307e\u3059\uff086\u4ef6\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Q3\uff1a<\/strong>\u300c\u81ea\u793e\u56fa\u6709\u306e\u30c7\u30fc\u30bf\u3084\u696d\u52d9\u30ed\u30b8\u30c3\u30af\u304c\u8981\u308b\u304b\u300d\u3002\u8981\u308b\u3082\u306e\u3060\u3051\u3092\u3001\u81ea\u793e\u3067\u958b\u767a\u3059\u308b\uff088\u4ef6\uff09\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u300c\u904b\u7528\u3067\u89e3\u3051\u308b\u8ab2\u984c\u3092\u958b\u767a\u306b\u56de\u3059\u306e\u304c\u3001\u6700\u5927\u306e\u7121\u99c4\u300d\u3002\u3053\u306e\u5224\u65ad\u57fa\u6e96\u306f\u3001AI\u6295\u8cc7\u306e\u512a\u5148\u9806\u4f4d\u306b\u60a9\u3080\u3069\u306e\u4f01\u696d\u306b\u3082\u52b9\u304f\u306f\u305a\u3067\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UCC\u304c\u898b\u636e\u3048\u308b\u5148\u306f\u3001\u6563\u5728\u3059\u308b\u500b\u5225\u30dc\u30bf\u30f3\u578b\u306eAI\u3092\u3001\u81ea\u7136\u8a00\u8a9e\u3067\u8a71\u3057\u304b\u3051\u308b\u3060\u3051\u306e\u7d71\u5408\u30cf\u30d6\u3078\u307e\u3068\u3081\u308b\u3053\u3068\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u8a71\u3057\u304b\u3051\u308b\u3060\u3051\u3001\u88cf\u3067\u6700\u9069\u306a\u30b5\u30d6\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u52d5\u304f\u3002\u300c<strong>\u500b\u5225\u306e\u30bf\u30b9\u30af\u81ea\u52d5\u5316\u304b\u3089\u3001\u55b6\u696d\u6226\u7565\u5168\u4f53\u306e\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30b7\u30b9\u30c6\u30e0\u3078\u306e\u6607\u683c\u300d\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u69cb\u60f3\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-introducing-agentforce-coworker\/\">Agentforce Coworker<\/a>\u304c\u63cf\u304f\u65b9\u5411\u3068\u91cd\u306a\u308a\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<h2 id=\"h-ai-\u3092-\u771f\u306e\u76f8\u68d2-\u306b\u80b2\u3066\u308b3\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\" class=\"wp-block-heading\"><strong>AI<\/strong><strong>\u3092\u300c\u771f\u306e\u76f8\u68d2\u300d\u306b\u80b2\u3066\u308b3\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c0f\u6cc9\u6c0f\u306f\u3001\u3053\u308c\u304b\u3089AI\u5b9f\u88c5\u306b\u53d6\u308a\u7d44\u3080\u4f01\u696d\u3078\u30013\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u6b8b\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"568\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table3.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-35169\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table3.jpg 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table3.jpg?w=300&amp;h=170 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table3.jpg?w=768&amp;h=436 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-table3.jpg?w=150&amp;h=85 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><figcaption class=\"wp-element-caption\">\u3053\u308c\u304b\u3089AI\u5b9f\u88c5\u306b\u53d6\u308a\u7d44\u3080\u4f01\u696d\u3078\u306e3\u3064\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3002\u76ee\u7684\u306e\u518d\u5b9a\u7fa9\u3001\u904b\u7528\u4f53\u5236\u306e\u899a\u609f\u3001\u305d\u3057\u3066\u73fe\u5834\u3068\u306e\u5411\u304d\u5408\u3044\u65b9(\u63d0\u4f9b\uff1aUCC\uff09\u3002<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1\u3064\u76ee\u306f\u3001\u76ee\u7684\u306e\u518d\u5b9a\u7fa9\u3002<\/strong>\u696d\u52d9\u52b9\u7387\u5316\u306e\u300c\u50cd\u304d\u65b9\u6539\u9769\u300d\u304b\u3089\u3001\u6210\u7d04\u7387\u3092\u4e0a\u3052\u308b\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u3078\u3002\u7d4c\u55b6\u9663\u304c\u81ea\u3089\u30b3\u30df\u30c3\u30c8\u3057\u3001\u30c8\u30c3\u30d7\u55b6\u696d\u306e\u77e5\u6075\u3092\u5168\u54e1\u306b\u6388\u3051\u308b\u3001\u58f2\u4e0a\u306b\u76f4\u7d50\u3057\u305f\u300c\u55b6\u696d\u6226\u7565\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u30b7\u30b9\u30c6\u30e0\u300d\u3068\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2\u3064\u76ee\u306f\u3001\u904b\u7528\u306e\u899a\u609f\u3002<\/strong>\u5168\u54e1\u306b\u914d\u3063\u3066\u7d42\u308f\u308a\u306b\u306f\u3057\u306a\u3044\u3002\u71b1\u91cf\u306e\u3042\u308b\u30e1\u30f3\u30d0\u30fc\u3092\u300c\u5b8c\u5168\u6319\u624b\u5236\u300d\u3067\u9078\u3073\u3001\u300c2\u9031\u9593\u4f7f\u308f\u306a\u3051\u308c\u3070\u30e9\u30a4\u30bb\u30f3\u30b9\u306f\u5373\u6642\u5265\u596a\u300d\u3068\u3044\u3046\u53b3\u683c\u306a\u30eb\u30fc\u30eb\u3067\u7a3c\u50cd\u7387\u3092\u4fdd\u3064\u3002\u3082\u3063\u3068\u3082\u5c0f\u6cc9\u6c0f\u306f\u3001\u7a3c\u50cd\u7387100%\u306f\u3042\u304f\u307e\u3067\u63b2\u3052\u305f\u57fa\u6e96\u3067\u3042\u308a\u3001\u73fe\u6642\u70b9\u3067\u306f\u672a\u9054\u3060\u3068\u3082\u7387\u76f4\u306b\u8a8d\u3081\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3\u3064\u76ee\u306f\u3001\u73fe\u5834\u3068\u306e\u5411\u304d\u5408\u3044\u65b9\u3002<\/strong>\u6700\u521d\u304b\u3089\u5b8c\u74a7\u306aAI\u3092\u6c42\u3081\u305a\u3001\u5404\u62e0\u70b9\u306b1\u4eba\u305a\u3064\u7f6e\u3044\u305f\u73fe\u5834\u306e\u300c\u30c7\u30b8\u30bf\u30eb\u30ad\u30e3\u30d7\u30c6\u30f3\u300d\u3092\u4e2d\u5fc3\u306b\u3001\u9694\u9031\u30fb\u9031\u6b21\u3067\u8ab2\u984c\u3092\u62fe\u3044\u3001\u30c8\u30d4\u30c3\u30af\u4fee\u6b63\u3084\u30c7\u30fc\u30bf\u9023\u643a\u306e\u6539\u5584\u3092\u6ce5\u81ed\u304f\u7e70\u308a\u8fd4\u3059\u3002\u3053\u306e\u300c\u5171\u306b\u80b2\u3066\u308b\u30eb\u30fc\u30d7\u300d\u3053\u305d\u304c\u3001AI\u3092&#8221;\u771f\u306e\u76f8\u68d2&#8221;\u306b\u9032\u5316\u3055\u305b\u308b\u3001\u3068\u5c0f\u6cc9\u6c0f\u306f\u8a9e\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UCC\u304c\u4eca\u5411\u304b\u3046\u5148\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\u306e\u88fd\u54c1\u7d71\u62ec\u4e8b\u696d\u672c\u90e8 \u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8&amp;\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8\u3067\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3092\u52d9\u3081\u308b\u694a\u8389\u4f73\u304c\u793a\u3057\u305f<a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-introducing-agentforce-coworker\/\">Agentforce Coworker<\/a>\u306e\u9032\u5316\u3068\u5730\u7d9a\u304d\u3067\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-yo-icon.jpg?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-35173\" style=\"aspect-ratio:1;object-fit:cover;width:350px;height:auto\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-yo-icon.jpg 500w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-yo-icon.jpg?w=150&amp;h=150 150w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-yo-icon.jpg?w=300&amp;h=300 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\">\u694a \u8389\u4f73<br>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3<br>\u88fd\u54c1\u7d71\u62ec\u4e8b\u696d\u672c\u90e8 \u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30cd\u30b8\u30e1\u30f3\u30c8&amp;<br>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u672c\u90e8<br>\u30d7\u30ed\u30c0\u30af\u30c8\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30de\u30cd\u30fc\u30b8\u30e3\u30fc<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.salesforce.com\/jp\/blog\/jp-introducing-agentforce-coworker\/\">Agentforce Coworker<\/a>\u306f\u3001\u4f01\u696d\u30c7\u30fc\u30bf\u3092\u300c\u4fe1\u983c\u3067\u304d\u308b\u696d\u52d9\u30a2\u30af\u30b7\u30e7\u30f3\u300d\u306b\u5909\u3048\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3002\u300c\u3053\u306e\u30a2\u30ab\u30a6\u30f3\u30c8\u304c\u89e3\u7d04\u30ea\u30b9\u30af\u306b\u7015\u3057\u3066\u3044\u308b\u7406\u7531\u306f\u300d\u300c\u56db\u534a\u671f\u30ec\u30d3\u30e5\u30fc\u306e\u4e0b\u66f8\u304d\u3092\u4f5c\u3063\u3066\u3001\u30d7\u30e9\u30f3\u3092\u66f4\u65b0\u3057\u3066\u300d\u306a\u3069\u8ab0\u3067\u3082\u3001\u81ea\u7136\u8a00\u8a9e\u3067\u8cea\u554f\u3057\u3001\u305d\u306e\u56de\u7b54\u3092\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u694a\u304c\u6b8b\u3057\u305f\u4e00\u8a00\u306f\u3001UCC\u306e7\u5e74\u3068\u91cd\u306a\u308a\u307e\u3059\u3002\u300cAI\u306e\u4fa1\u5024\u306f\u6a5f\u80fd\u306e\u6570\u3067\u306f\u306a\u304f\u3001\u73fe\u5834\u306e\u696d\u52d9\u306b\u5165\u308a\u8fbc\u307f\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5909\u3048\u3089\u308c\u308b\u304b\u3067\u6c7a\u307e\u308b\u300d\u3002<\/strong>UCC\u304c7\u5e74\u304b\u3051\u3066\u5f97\u305f\u5b66\u3073\u3068\u3001\u305d\u306e\u5148\u306b\u5e83\u304c\u308b\u666f\u8272\u3002\u4e21\u65b9\u309245\u5206\u3067\u53d7\u3051\u53d6\u308c\u308b\u306e\u304c\u3001\u4eca\u56de\u306e\u30a2\u30fc\u30ab\u30a4\u30d6\u3067\u3059\u3002\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>UCC\u306b\u5b66\u3076<\/strong><br><strong>AI\u3067\u5f37\u3044\u55b6\u696d\u7d44\u7e54\u3092\u4f5c\u308b\u8853<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">7\u5e74\u306e\u8a66\u884c\u932f\u8aa4\u3001\u5305\u307f\u96a0\u3055\u305a\u958b\u793a\u3055\u308c\u305f\u6570\u5b57\u3001\u305d\u3057\u3066\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u306e\u5168\u8c8c\u3002\u8a18\u4e8b\u3067\u89e6\u308c\u305fAI\u304c\u63d0\u6848\u6587\u3092\u66f8\u304d\u4e0a\u3052\u308b\u77ac\u9593\u306e\u64cd\u4f5c\u3084\u3001\u767b\u58c7\u80054\u4eba\u306e\u8a9e\u308a\u3068\u71b1\u91cf\u306f\u300145\u5206\u306e\u672c\u7de8\u3067\u3053\u305d\u4f1d\u308f\u308a\u307e\u3059\u3002\u8996\u8074\u306f\u7121\u6599\u3002\u6c17\u306b\u306a\u3063\u305f\u3068\u3053\u308d\u304b\u3089\u3001\u3044\u3064\u3067\u3082\u3054\u89a7\u3044\u305f\u3060\u3051\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/events\/webinars\/ucc-agentforce-story-ondemand\/?d=blog-body-cta-banner4\">\u7121\u6599\u3067\u6620\u50cf\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2026\/11\/jp-ucc-agentforce-sales-main.jpg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>UCC\u304c\u300cAgentforce\uff08\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a9\u30fc\u30b9\uff09\u300d\u3067\u55b6\u696d\u3092\u5909\u9769\u3002\u5229\u7528\u738771%\u306e\u73fe\u5b9f\u3068\u300c\u52dd\u3061\u65b9\u6539\u9769\u300d\u306e\u5168\u8c8c\u3092\u7d39\u4ecb\u3057\u305f\u30a6\u30a7\u30d3\u30ca\u30fc\u3092\u30aa\u30f3\u30c7\u30de\u30f3\u30c9\u516c\u958b\u4e2d\u3067\u3059\u3002\u672c\u8a18\u4e8b\u3067\u306f\u305d\u306e\u30b5\u30de\u30ea\u30fc\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"author":167,"featured_media":35160,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"6ae42303d12f2254b933e1ad","post_meta_title":"","ai_synopsis":"","_sf_experience":"","footnotes":""},"sf_topic":[],"sf_content_type":[],"blog":[776,849,639,622,612,613,571,658,659,564,595,579,586,700,701],"coauthors":[401],"class_list":["post-35127","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","blog-agentforce","blog-agentic-ai","blog-ai","blog-c-suite","blog-ceo","blog-cio","blog-consumer-goods","blog-customer-stories","blog-customer-success","blog-data-culture","blog-digital-360","blog-manufacturing","blog-retail","blog-sales-operations","blog-sales-strategy"],"yoast_head":"<!-- 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