{"id":7782,"date":"2023-10-13T10:14:10","date_gmt":"2023-10-13T01:14:10","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=7782"},"modified":"2025-09-02T15:40:52","modified_gmt":"2025-09-02T06:40:52","slug":"what-is-einstein-conversation-insight","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/blog\/what-is-einstein-conversation-insight\/","title":{"rendered":"\u65b0\u6642\u4ee3\u306e\u5546\u8ac7\u8b70\u4e8b\u9332\uff1f\u65b0\u6a5f\u80fd\u306eEinstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u3054\u7d39\u4ecb"},"content":{"rendered":"\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>\u76ee\u6b21<\/h2><ul><li><a href=\"#h-\u65e5\u3005\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u8b70\u4e8b\u9332\u3092einstein-\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u4efb\u305b\u3089\u308c\u305f\u3089\" data-level=\"2\">\ud83d\udca1 \u65e5\u3005\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u8b70\u4e8b\u9332\u3092Einstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u4efb\u305b\u3089\u308c\u305f\u3089\uff1f<\/a><\/li><li><a href=\"#h-\u81ea\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u7279\u5b9a\u3059\u308b\" data-level=\"2\">\ud83c\udfaf \u81ea\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u7279\u5b9a\u3059\u308b<\/a><ul><li><a href=\"#h-\u30c8\u30d4\u30c3\u30af\u306e\u8a2d\u5b9a\u306b\u8ff7\u3063\u305f\u3089\" data-level=\"3\">\u2753 \u30c8\u30d4\u30c3\u30af\u306e\u8a2d\u5b9a\u306b\u8ff7\u3063\u305f\u3089<\/a><\/li><li><a href=\"#h-\u81ea\u793e\u5411\u3051\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u7279\u5b9a\u306b\u5411\u3051\u305f\u304a\u3059\u3059\u3081\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3053\u3061\u3089\" data-level=\"3\">\ud83d\udc49 \u81ea\u793e\u5411\u3051\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u7279\u5b9a\u306b\u5411\u3051\u305f\u304a\u3059\u3059\u3081\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3053\u3061\u3089<\/a><\/li><\/ul><\/li><li><a href=\"#h-\u5b9f\u969b\u306b\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3057\u3066\u8a2d\u5b9a\u3059\u308b\" data-level=\"2\">\u2699\ufe0f \u5b9f\u969b\u306b\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3057\u3066\u8a2d\u5b9a\u3059\u308b<\/a><\/li><li><a href=\"#h-\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u5206\u6790\u753b\u9762\u304b\u3089\u78ba\u8a8d\u3059\u308b\" data-level=\"2\">\ud83d\udde3\ufe0f \u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u5206\u6790\u753b\u9762\u304b\u3089\u78ba\u8a8d\u3059\u308b<\/a><\/li><\/ul><\/div>\n\n\n\n<div class=\"layout-six wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">\u751f\u6210AI\u3067\u4f1a\u8a71\u3092\u5206\u6790\u3057\u3066\u6210\u7d04\u7387\u3092\u30a2\u30c3\u30d7\uff01\u300cEinstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u3092\u89e3\u8aac<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3084\u30c1\u30fc\u30e0\u306e\u5546\u8ac7\u6210\u7d04\u7387\u30a2\u30c3\u30d7\u306b\u5f79\u7acb\u3064\u300cEinstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u306b\u3064\u3044\u3066\u3001\u30c7\u30e2\u3092\u4ea4\u3048\u3066\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/form\/demo\/sales\/einstein-conversation-insights-demo\/?d=blog-body-cta-banner3\">\u7121\u6599\u3067\u30c7\u30e2\u52d5\u753b\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/jp-smartcamp-ai-sales-transformation-cta1.png\" class=\"attachment-full size-full\" alt=\"\u751f\u6210AI\u3067\u4f1a\u8a71\u3092\u5206\u6790\u3057\u3066\u6210\u7d04\u7387\u3092\u30a2\u30c3\u30d7\uff01\u300cEinstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u3092\u89e3\u8aac\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/jp-smartcamp-ai-sales-transformation-cta1.png 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/jp-smartcamp-ai-sales-transformation-cta1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2024\/07\/jp-smartcamp-ai-sales-transformation-cta1.png?w=150&amp;h=84 150w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t<\/div>\n\t<\/div>\n\n\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u65e5\u3005\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u8b70\u4e8b\u9332\u3092einstein-\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u4efb\u305b\u3089\u308c\u305f\u3089\">\ud83d\udca1 \u65e5\u3005\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u8b70\u4e8b\u9332\u3092Einstein 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\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8<\/a>\u306f\u304a\u5ba2\u69d8\u3068\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u3092\u6587\u5b57\u8d77\u3053\u3057\u3057\u3001\u81ea\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u300c\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u3068\u3057\u3066\u30bf\u30b0\u3065\u3051\u3057\u3066\u304f\u308c\u308b\u306e\u3067\u3001\u3082\u3046\u4f1a\u8b70\u306e\u305f\u3073\u306b\u8b70\u4e8b\u9332\u4f5c\u6210\u3092\u884c\u3046\u5fc5\u8981\u306f\u3042\u308a\u307e\u305b\u3093\uff01\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u30bf\u30b0\u304c\u4ed8\u304f\u3053\u3068\u3067\u3001\u7c21\u5358\u306b\u4f1a\u8b70\u306e\u632f\u308a\u8fd4\u308a\u3092\u884c\u3063\u305f\u308a\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u3084\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3068\u4e8b\u5b9f\u306b\u57fa\u3065\u3044\u305f\u4f1a\u8a71\u3084\u6226\u7565\u3092\u8003\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u5206\u6790\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u3001<strong>\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u7531\u306b\u8a2d\u5b9a\u3067\u304d\u308b<\/strong>\u3063\u3066\u3054\u5b58\u77e5\u3067\u3057\u305f\u304b\uff1f\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u305d\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3054\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\uff01<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>Einstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8<\/strong><\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Einstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u5f97\u3089\u308c\u308b\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30b9\u30ad\u30eb\u30a2\u30c3\u30d7\u3084\u3001\u3088\u308a\u591a\u304f\u306e\u5546\u8ac7\u306e\u8fc5\u901f\u306a\u6210\u7acb\u306b\u5f79\u7acb\u3064\u55b6\u696d\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\uff01<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/jp\/products\/sales-cloud\/tools\/einstein-conversation-insights\/?d=blog-body-cta-banner\">\u88fd\u54c1\u30da\u30fc\u30b8\u3092\u898b\u308b<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u81ea\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u7279\u5b9a\u3059\u308b\">\ud83c\udfaf \u81ea\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u7279\u5b9a\u3059\u308b<\/h2>\n\n\n\n<p>\u81ea\u793e\u306e\u55b6\u696d\u62c5\u5f53\u8005\u304c\u304a\u5ba2\u69d8\u3068\u4f1a\u8a71\u3057\u3066\u3044\u308b\u969b\u306b\u3001\u3069\u3093\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u4f7f\u3063\u3066\u63d0\u6848\u3057\u305f\u308a\u4ea4\u6e09\u3057\u3066\u3044\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u696d\u754c\u7279\u6709\u306e\u8a00\u8449\u3001\u81ea\u793e\u56fa\u6709\u306e\u8a00\u8449\u3001\u4e00\u822c\u7684\u306a\u55b6\u696d\u7528\u8a9e\u3001\u307e\u305f\u306f\u304a\u5ba2\u69d8\u306e\u6e29\u5ea6\u611f\u3092\u77e5\u308b\u305f\u3081\u306e\u8a00\u8449&#8230;\u3002\u304d\u3063\u3068\u5168\u3066\u306e\u4f1a\u793e\u3067\u3001\u81ea\u5206\u305f\u3061\u3060\u3051\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u8a2d\u5b9a\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3088\u306d\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/jp\/products\/sales-cloud\/tools\/einstein-conversation-insights\/\" target=\"_blank\" rel=\"noreferrer noopener\">Einstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8<\/a>\u3067\u306f\u3001Salesforce\u5074\u304c\u7528\u610f\u3059\u308b\u6a19\u6e96\u306e\u81ea\u52d5\u30a4\u30f3\u30b5\u30a4\u30c8\u306b\u52a0\u3048\u3066\u3001\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u7c21\u5358\u306b\u4f5c\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\uff01<br>\u8a2d\u5b9a\u3067\u306f\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u30c8\u30d4\u30c3\u30af\u3068\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u305d\u308c\u305e\u308c\u5fc5\u8981\u306b\u306a\u308b\u306e\u3067\u3001\u81ea\u793e\u306b\u5fc5\u8981\u306a\u60c5\u5831\u3092\u6574\u7406\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<br>\u4f8b\u3048\u3070\u3001\u30c8\u30d4\u30c3\u30af\u304c\u300c\u4fa1\u683c\u300d\u3001\u5b9f\u969b\u306b\u62bd\u51fa\u3057\u305f\u3044\u30ad\u30fc\u30ef\u30fc\u30c9\u306f\u300c\u91d1\u984d\u3001\u4fa1\u683c\u3001\u8cfc\u5165\u3001\u898b\u7a4d\u300d\u3068\u3044\u3063\u305f\u5177\u5408\u3067\u3059\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d586ba24f7a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d586ba24f7a\" class=\"wp-block-image aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"625\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img01.png?w=1000\" alt=\"\" class=\"wp-image-7797\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img01.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img01.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img01.png?w=768&amp;h=480 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img01.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">\u8a2d\u5b9a\u753b\u9762\u3067\u300c\u901a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u3068\u691c\u7d22 \ud83d\udd0d<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u30c8\u30d4\u30c3\u30af\u306e\u8a2d\u5b9a\u306b\u8ff7\u3063\u305f\u3089\">\u2753 \u30c8\u30d4\u30c3\u30af\u306e\u8a2d\u5b9a\u306b\u8ff7\u3063\u305f\u3089<\/h3>\n\n\n\n<p>\u3082\u3057\u3082\u30c8\u30d4\u30c3\u30af\u304c\u601d\u3044\u6d6e\u304b\u3070\u306a\u3044\uff01\u3068\u3044\u3046\u65b9\u306f\u3001\u6700\u521d\u306e\u4e00\u6b69\u3068\u3057\u3066\u81ea\u52d5\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u53c2\u8003\u306b\u6c7a\u3081\u308b\u306e\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\uff1f\u73fe\u5728\u65e5\u672c\u8a9e\u306f\u300c\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u300d\u306e\u307f\u304c\u5bfe\u5fdc\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u3060\u65e5\u672c\u8a9e\u5bfe\u5fdc\u3057\u3066\u3044\u306a\u3044\u300c\u81ea\u52d5\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u304b\u3089\u30d2\u30f3\u30c8\u3092\u5f97\u3066\u30c8\u30d4\u30c3\u30af\u3092\u8a2d\u5b9a\u3057\u3001\u305d\u306e\u30c8\u30d4\u30c3\u30af\u306b\u5f53\u3066\u306f\u307e\u308b\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u8003\u3048\u308b\u306e\u3082\u624b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p><strong>\u81ea\u52d5\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u4e00\u4f8b<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8ab2\u984c<\/li>\n\n\n\n<li>\u30c8\u30ec\u30f3\u30c9<\/li>\n\n\n\n<li>\u30aa\u30d6\u30b8\u30a7\u30af\u30b7\u30e7\u30f3 &#8211; \u4e88\u7b97<\/li>\n\n\n\n<li>\u30aa\u30d6\u30b8\u30a7\u30af\u30b7\u30e7\u30f3 &#8211; \u30cb\u30fc\u30ba<\/li>\n\n\n\n<li>\u30aa\u30d6\u30b8\u30a7\u30af\u30b7\u30e7\u30f3 &#8211; \u30bf\u30a4\u30df\u30f3\u30b0<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-\u81ea\u793e\u5411\u3051\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u7279\u5b9a\u306b\u5411\u3051\u305f\u304a\u3059\u3059\u3081\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3053\u3061\u3089\">\ud83d\udc49 \u81ea\u793e\u5411\u3051\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u7279\u5b9a\u306b\u5411\u3051\u305f\u304a\u3059\u3059\u3081\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u3053\u3061\u3089<\/h3>\n\n\n\n<p>\u3082\u3046\u793e\u5185\u306b\u7528\u8a9e\u96c6\u304c\u3042\u308b\u5834\u5408\u306f\u6b21\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u306e\u8a2d\u5b9a\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3054\u89a7\u304f\u3060\u3055\u3044\uff01\u307e\u3060\u793e\u5185\u306b\u30a2\u30a4\u30c7\u30a2\u304c\u306a\u3044&#8230;\u3068\u3044\u3046\u65b9\u306f\u3053\u306e\u307e\u307e\u304a\u4ed8\u304d\u5408\u3044\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u81ea\u793e\u306e\u55b6\u696d\uff08\u7279\u306b\u30c8\u30c3\u30d7\u30d1\u30d5\u30a9\u30fc\u30de\u30fc\uff09\u306b\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u884c\u3046<\/strong><br>\u2192\u3088\u308a\u73fe\u5834\u306b\u5373\u3057\u305f\u8cb4\u793e\u306e\u30c8\u30d4\u30c3\u30af\u3068\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u898b\u3064\u304b\u308b\u306f\u305a\u3067\u3059<\/li>\n\n\n\n<li><strong>ChatGPT\u306b\u30a2\u30a4\u30c7\u30a2\u51fa\u3057\u3092\u3057\u3066\u3082\u3089\u3044\u3001\u55b6\u696d\u30e1\u30f3\u30d0\u30fc\u304b\u3089\u610f\u898b\u3092\u3082\u3089\u3046<\/strong><br>\u2192\u53e9\u304d\u304c\u3042\u308b\u306e\u3067\u55b6\u696d\u30e1\u30f3\u30d0\u30fc\u3082\u30b3\u30e1\u30f3\u30c8\u3092\u3057\u3084\u3059\u3044\u304b\u3082\u3057\u308c\u307e\u305b\u3093<\/li>\n<\/ol>\n\n\n\n<p>\u8a66\u3057\u306b\u3001ChatGPT\u306b\u8cea\u554f\u3092\u6295\u3052\u3066\u307f\u307e\u3057\u3087\u3046\uff01<\/p>\n\n\n\n<p>\u4e00\u4f8b\u3067\u306f\u3042\u308a\u307e\u3059\u304c\u3001\u4eca\u56de\u306f\u300c\u6587\u5b57\u8d77\u3053\u3057\u30c4\u30fc\u30eb\u306e\u5229\u7528\u3092\u958b\u59cb\u3059\u308b\u306b\u3042\u305f\u308a\u3001\u55b6\u696d\u6587\u8108\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u8a2d\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u304c\u81ea\u793e\u88fd\u54c1\u3092\u691c\u8a0e\u3059\u308b\u969b\u306b\u767a\u8a00\u3059\u308b\u300c\u30cb\u30fc\u30ba\u300d\u306b\u95a2\u308f\u308b\u30ad\u30fc\u30ef\u30fc\u30c9\u306e\u4f8b\u309210\u500b\u4ee5\u4e0a\u6319\u3052\u3066\u304f\u3060\u3055\u3044\u3002\u300d\u3068\u3044\u3046\u30d7\u30ed\u30f3\u30d7\u30c8\u3092\u6295\u3052\u3066\u307f\u307e\u3057\u305f\u3002<br>\u3059\u308b\u306810\u500b\u3068\u8a00\u308f\u305a20\u500b\u8fd1\u304f\u95a2\u9023\u3057\u305d\u3046\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u63d0\u793a\u3057\u3066\u304f\u308c\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5b9f\u969b\u306e\u30e6\u30fc\u30b9\u30b1\u30fc\u30b9\u3067\u306f\u3001\u300cXX\u696d\u754c\u306e\u300d\u300c\u5275\u696dX\u5e74\u306e\u3007\u3007\u30d5\u30a7\u30fc\u30ba\u306e\u4f01\u696d\u300d\u300c30\u540d\u306e\u55b6\u696d\u7d44\u7e54\u3067\u300d\u306a\u3069\u81ea\u793e\u306e\u5177\u4f53\u7684\u306a\u7279\u5fb4\u3082\u30d7\u30ed\u30f3\u30d7\u30c8\u306b\u76db\u308a\u8fbc\u3080\u3053\u3068\u3067\u3001\u3088\u308a\u89e3\u50cf\u5ea6\u306e\u9ad8\u3044\u30ad\u30fc\u30ef\u30fc\u30c9\u4f8b\u3092\u3082\u3089\u3048\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u53e9\u304d\u3092\u5f97\u305f\u3068\u3053\u308d\u3067\u3001\u5b9f\u969b\u306b\u55b6\u696d\u7d44\u7e54\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u884c\u3063\u305f\u308a\u3001\u30c7\u30a3\u30b9\u30ab\u30c3\u30b7\u30e7\u30f3\u3057\u3066\u307f\u308b\u3068\u3055\u3089\u306b\u73fe\u5834\u306b\u5373\u3057\u305f\u30ad\u30fc\u30ef\u30fc\u30c9\u8a2d\u5b9a\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d586ba26273&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d586ba26273\" class=\"wp-block-image aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"625\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img02.png?w=1000\" alt=\"\" class=\"wp-image-7803\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img02.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img02.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img02.png?w=768&amp;h=480 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img02.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">ChatGPT\u306f\u30d7\u30ed\u30f3\u30d7\u30c8\u304c\u547d\uff01\u8cea\u554f\u306e\u6295\u3052\u65b9\u3082\u6a21\u7d22\u3059\u308b\u3068\u6b32\u3057\u3044\u793a\u5506\u3092\u5f97\u3089\u308c\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u5b9f\u969b\u306b\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3057\u3066\u8a2d\u5b9a\u3059\u308b\">\u2699\ufe0f \u5b9f\u969b\u306b\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3057\u3066\u8a2d\u5b9a\u3059\u308b<\/h2>\n\n\n\n<p>\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u65e9\u901fEinstein 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class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d586ba26b9b&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d586ba26b9b\" class=\"wp-block-image aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"625\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img03.png?w=1000\" alt=\"\" class=\"wp-image-7801\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img03.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img03.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img03.png?w=768&amp;h=480 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img03.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">\u30c8\u30d4\u30c3\u30af\u304b\u3089\u81ea\u7531\u306b\u6c7a\u3081\u305f\u3044\u5834\u5408\u306f\u300c\u30ab\u30b9\u30bf\u30e0\u30a4\u30f3\u30b5\u30a4\u30c8\u300d\u3092\u9078\u629e\uff01<br>\u8a00\u8a9e\u304c\u65e5\u672c\u8a9e\u3067\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u304f\u3060\u3055\u3044\u306d<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u6c7a\u307e\u3063\u305f\u3089\u3001\u65e9\u901fEinstein 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class=\"wp-block-list\">\n<li>\u8a71\u8005\uff08\u8ab0\u306e\u767a\u8a00\u306e\u6642\u306b\u691c\u51fa\u3057\u305f\u3044\u304b\uff09<\/li>\n\n\n\n<li>\u30ab\u30c6\u30b4\u30ea\uff08\u55b6\u696d\u6587\u8108\u306e\u30bb\u30fc\u30eb\u30b9\u304b\u554f\u3044\u5408\u308f\u305b\u306a\u3069\u306e\u30b5\u30fc\u30d3\u30b9\u6587\u8108\u304b\uff09<\/li>\n\n\n\n<li>\u30a4\u30f3\u30b5\u30a4\u30c8\u8868\u793a\u30e9\u30d9\u30eb\uff08\u5206\u6790\u753b\u9762\u4e0a\u306b\u8868\u793a\u3055\u308c\u307e\u3059\uff09<\/li>\n\n\n\n<li>\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u8aac\u660e\uff08\u4ed6\u306e\u30e1\u30f3\u30d0\u30fc\u306b\u308f\u304b\u308a\u3084\u3059\u3044\u3088\u3046\u306b\u6ce8\u91c8\u3092\u5165\u308c\u307e\u3059\uff09<\/li>\n\n\n\n<li>\u30ad\u30fc\u30ef\u30fc\u30c9\uff08\u30ad\u30fc\u30ef\u30fc\u30c9 + Enter\u3067\u8ffd\u52a0\u3067\u304d\u307e\u3059\uff09<\/li>\n\n\n\n<li>\u6709\u52b9\u5316\uff08\u3053\u3053\u304con\u306b\u306a\u3063\u3066\u3044\u306a\u3044\u3068\u4f7f\u3048\u307e\u305b\u3093\uff09<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d586ba275b8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d586ba275b8\" class=\"wp-block-image aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"625\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img04.png?w=1000\" alt=\"\" class=\"wp-image-7802\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img04.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img04.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img04.png?w=768&amp;h=480 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img04.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">1\u3064\u306e\u30a4\u30f3\u30b5\u30a4\u30c8\u8868\u793a\u30e9\u30d9\u30eb\u306b\u5bfe\u3057\u3066\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u6700\u592725\u500b\u307e\u3067\u8a2d\u5b9a\u3067\u304d\u307e\u3059<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u5206\u6790\u753b\u9762\u304b\u3089\u78ba\u8a8d\u3059\u308b\">\ud83d\udde3\ufe0f \u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u5206\u6790\u753b\u9762\u304b\u3089\u78ba\u8a8d\u3059\u308b<\/h2>\n\n\n\n<p>Einstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u306f\u3001Zoom\u306b\u3088\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u5206\u6790\u306f\u300c\u30d3\u30c7\u30aa\u901a\u8a71\u300d\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u306b\u3001\u97f3\u58f0\u5206\u6790\u306f\u300c\u97f3\u58f0\u901a\u8a71\u300d\u30aa\u30d6\u30b8\u30a7\u30af\u30c8\u306b\u305d\u308c\u305e\u308c\u84c4\u7a4d\u3055\u308c\u3066\u3044\u304d\u307e\u3059\u3002<br>\u4eca\u56de\u306fZoom\u306b\u3088\u308b\u300c\u30d3\u30c7\u30aa\u901a\u8a71\u300d\u30ec\u30b3\u30fc\u30c9\u3092\u4f8b\u306b\u307f\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>Zoom\u9023\u643a\u306e\u8a2d\u5b9a\u304c\u3046\u307e\u304f\u3044\u3063\u3066\u3044\u308b\u5834\u5408\u3001Zoom\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u3092\u7d42\u3048\u30661\u6642\u9593\u4ee5\u5185\u3092\u76ee\u5b89\u306b\u81ea\u52d5\u7684\u306b\u300c\u30d3\u30c7\u30aa\u901a\u8a71\u300d\u30ec\u30b3\u30fc\u30c9\u304c\u4f5c\u6210\u3055\u308c\u307e\u3059\u3002<br>\u30ec\u30b3\u30fc\u30c9\u540d\u306fZoom\u5074\u3067\u8a2d\u5b9a\u3057\u305f\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u540d\u304c\u5f15\u304d\u7d99\u304c\u308c\u308b\u305f\u3081\u3001\u5f8c\u304b\u3089\u898b\u3066\u308f\u304b\u308a\u3084\u3059\u3044\u540d\u524d\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u3092\u304a\u3059\u3059\u3081\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30ec\u30b3\u30fc\u30c9\u753b\u9762\u3067\u306f\u3001\u753b\u9762\u5de6\u5074\u306b\u30a4\u30f3\u30b5\u30a4\u30c8\u304c\u307e\u3068\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u30a4\u30f3\u30b5\u30a4\u30c8\u8868\u793a\u30e9\u30d9\u30eb\u306b\u8a2d\u5b9a\u3057\u305f\u540d\u524d\u3068\u3001\u305d\u308c\u306b\u7d10\u3065\u304f\u5177\u4f53\u7684\u306a\u30ad\u30fc\u30ef\u30fc\u30c9\u304c\u8a18\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br>\u307e\u305f\u3001\u753b\u9762\u53f3\u5074\u3067\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u4e2d\u306b\u8a71\u3057\u305f\u5185\u5bb9\u304c\u65e5\u672c\u8a9e\u3067\u6587\u5b57\u8d77\u3053\u3057\u3055\u308c\u3001\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u3068\u3057\u3066\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<br>\u30ad\u30fc\u30ef\u30fc\u30c9\u306e\u691c\u51fa\u306f\u3053\u306e\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u57fa\u3065\u3044\u3066\u304a\u308a\u3001\u6c17\u306b\u306a\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u30dc\u30bf\u30f3\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u3001\u8a72\u5f53\u7b87\u6240\u304c\u9ec4\u8272\u304f\u30cf\u30a4\u30e9\u30a4\u30c8\u3055\u308c\u307e\u3057\u305f\u3002<br>\u3055\u3089\u306b\u3001\u30ad\u30fc\u30ef\u30fc\u30c9\u3092\u30af\u30ea\u30c3\u30af\u3059\u308b\u3068\u30c8\u30e9\u30f3\u30b9\u30af\u30ea\u30d7\u30c8\u306b\u76f8\u5f53\u3059\u308b\u7b87\u6240\u306b\u30d3\u30c7\u30aa\u5074\u3082\u9077\u79fb\u3059\u308b\u305f\u3081\u3001\u6c17\u306b\u306a\u308b\u767a\u8a00\u7b87\u6240\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u7c21\u5358\u306b\u5185\u5bb9\u306e\u632f\u308a\u8fd4\u308a\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6642\u9593\u304c\u306a\u304f\u3001\u5168\u3066\u306e\u30e1\u30f3\u30d0\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306b\u540c\u5e2d\u3067\u304d\u306a\u3044\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u3082\u3001\u975e\u5e38\u306b\u52a9\u304b\u308b\u6a5f\u80fd\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69d586ba27eb2&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69d586ba27eb2\" class=\"wp-block-image aligncenter size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"625\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img05.png?w=1000\" alt=\"\" class=\"wp-image-7804\" srcset=\"https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img05.png 1000w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img05.png?w=300&amp;h=188 300w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img05.png?w=768&amp;h=480 768w, https:\/\/www.salesforce.com\/jp\/blog\/wp-content\/uploads\/sites\/10\/2023\/09\/what-is-einstein-conversation-insight-img05.png?w=150&amp;h=94 150w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u91cd\u8981\u306a\u767a\u8a00\u3092\u30a4\u30f3\u30b5\u30a4\u30c8\u3067\u691c\u51fa\u3057\u3001\u30af\u30ea\u30c3\u30af\u3057\u3066\u5373\u5ea7\u306b\u5185\u5bb9\u78ba\u8a8d<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p>Einstein\u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u6d3b\u7528\u3057\u3066\u3001\u65e5\u3005\u306e\u55b6\u696d\u6d3b\u52d5\u3067\u5fc5\u305a\u767a\u751f\u3059\u308b\u8b70\u4e8b\u9332\u304b\u3089\u89e3\u653e\u3055\u308c\u3001\u4e00\u6b69\u8e0f\u307f\u8fbc\u3093\u3060\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304f\u4f1a\u8a71\u5206\u6790\u3092\u5b9f\u73fe\u3057\u307e\u305b\u3093\u304b\u3002<\/p>\n\n\n\n<p>\u6b21\u56de\u306f\u3053\u306e\u5185\u5bb9\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u300cSalesforce\u3068Zoom\u5074\u306e\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u300d\u307e\u3068\u3081\u3066\u3044\u304d\u307e\u3059\uff01<\/p>\n\n\n\n<div class=\"layout-einstein 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 345.8 82.8\" aria-hidden=\"true\" class=\"related-trail__logo\"><path fill=\"#1d3767\" d=\"M96.6 33h9v22.6h4.8V33h8.8v-4.3H96.6zm49.8 5.3c0-5.7-3.6-9.6-10.8-9.6H127v27h4.8v-7.9h3l2.3-.1 5.7 8h5.6l-7-9.2c3.4-1.6 5-4.5 5-8.2m-11.1 5.3h-3.6V33h3.6c4.4 0 6 2.3 6 5.3s-1.6 5.3-6 5.3m30.8-15.2-12.6 27.2h5l2.3-5.3h11.6l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm25.2-17.7h4.8v27h-4.8zm20.7 0h-4.8v27h17.6v-4.4h-12.8zm38.4 12.1h-13.2V28.7H229v27h4.7V45h13.2v10.6h4.7V28.7h-4.7zm15.9 14.8h17.5v-4.4h-12.7v-6.4H279v-4.2h-11.5v-7.5h12.7v-4.4h-17.5zm36.9-27.2L287 55.6h5l2.3-5.3H306l2.4 5.3h5l-12.6-27.1zm-3.6 18 4.1-9.2 4.1 9.3zm35.4-17.7h-10.2v27h10.2c8.2 0 14.4-5.9 14.4-13.6s-6-13.4-14.4-13.4m0 22.6H326V33h5.4a9.1 9.1 0 1 1 0 18.1z\" \/><path fill=\"#1d315f\" d=\"M43 82.8h.1a74 74 0 0 0 38.5-12.3 3 3 0 0 0 1.3-2.4v-6A66.2 66.2 0 0 0 42.5.2a3 3 0 0 0-2.3 0A66.2 66.2 0 0 0 0 62.2V68a3 3 0 0 0 1.2 2.4 74 74 0 0 0 40.2 12.4z\" \/><path fill=\"#8ed1f4\" d=\"M13.8 51.8a.3.3 0 0 0 0-.1L33 23.6a3.1 3.1 0 0 1 .8-.8 3 3 0 0 1 4 .8l9.5 13.8 3.5-5a3 3 0 0 1 4.9 0L69 51.6a.3.3 0 0 1 .1.3h7C70.7 17.7 43.7 7.2 41.4 6.2c0 0-11.2 4-21.2 16A59.6 59.6 0 0 0 6.8 51.8zm21.7-21.3\" \/><path fill=\"#aa76b3\" d=\"m62 51.9-8.7-12.6-4.2 6.1 4.8 6.4z\" \/><path fill=\"#722a87\" d=\"m49 45.4-4.4 6.4H54z\" \/><path fill=\"#8ed1f4\" d=\"m37 32.6-1.5-2.1z\" \/><path fill=\"#aa76b3\" d=\"m28 41.4 7.6 10.4h1.8l6.4-9.2-6.8-10-1.5-2.1z\" \/><path fill=\"#722a87\" d=\"m28 41.4-7 10.4h14.6z\" \/><path fill=\"#069a49\" d=\"M43.8 72.5a1.8 1.8 0 0 0-1-2.4L40.1 69a8 8 0 0 1-1-.5 7.8 7.8 0 0 1-2.4-10.7H6a44 44 0 0 0-.2 4.4v4.4A70 70 0 0 0 26 75a70 70 0 0 0 15.2 2l2.4-4.3zm33-14.8H44.3l-2.5 3a1.7 1.7 0 0 0-.2.5 1.8 1.8 0 0 0 1 2.3l2.7 1.2.7.4a7.8 7.8 0 0 1 3 10.6l-.5.9 4.8-.8a71 71 0 0 0 8.4-2.2l1.3-.4a71 71 0 0 0 14-6.7v-8.8z\" \/><path fill=\"#fff\" d=\"m46 65-.7-.3-2.7-1.2a1.8 1.8 0 0 1-1-2.4 1.7 1.7 0 0 1 .2-.4l2.5-3h-7.6A7.8 7.8 0 0 0 39 68.4a8 8 0 0 0 1 .5l2.7 1.2a1.8 1.8 0 0 1 1 2.4l-.1.2-2.5 4.3a52.5 52.5 0 0 0 7.2-.4l.5-.9A7.8 7.8 0 0 0 46 65.1z\" \/><path fill=\"#157139\" d=\"M56.9 67.3h8.8l-4.4-5zM23 71h9l-4.5-5.1zm-4.1-10.4-4.5 5h8.9z\" \/><\/svg>\n\t\t\t<h2 class=\"wp-block-related-trail__title\"><strong>\u30bb\u30fc\u30eb\u30b9\u5411\u3051 Einstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8<\/strong><\/h2>\n\t\t\t<p>Einstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u3057\u304f\u307f\u3084\u8a2d\u5b9a\u65b9\u6cd5\u306a\u3069\u3001Trailhead\u3067\u7121\u6599\u3067\u5b66\u3093\u3067\u307f\u307e\u305b\u3093\u304b\u3002<\/p>\n\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/modules\/einstein-call-coaching?d=blog-body-cta-banner\" target=\"_blank\" rel=\"noreferrer noopener\">\u7121\u6599\u3067\u5b66\u3076<\/a><\/div>\n\n\t\t<\/div>\n\t\t<div class=\"related-trail__mock\">\n\t\t\t<div class=\"related-trail__points\">+300 points<\/div>\n\t\t\t<div class=\"related-trail__eyebrow\">\u30e2\u30b8\u30e5\u30fc\u30eb<\/div>\n\t\t\t<p class=\"related-trail__trail-title h3\"><a href=\"https:\/\/trailhead.salesforce.com\/ja\/content\/learn\/modules\/einstein-call-coaching?d=blog-body-cta-banner\" target=\"_blank\" rel=\"noreferrer noopener\">\u30bb\u30fc\u30eb\u30b9\u5411\u3051 Einstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8<\/a><\/p>\n\t\t\t<p class=\"related-trail__trail-description\"><\/p>\n\t\t\t<div class=\"related-trail__actions\">\n\t\t\t\t<div class=\"related-trail__action\">\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewBox=\"0 0 10 10\" aria-hidden=\"true\"><path fill=\"#747474\" fill-rule=\"evenodd\" d=\"m4.93.69.88 2.88c.04.12.16.18.27.18h2.89c.29 0 .4.38.17.56L6.79 6.04c-.1.07-.13.2-.1.32l1.12 2.96c.08.27-.2.5-.44.33L4.85 7.77c-.1-.08-.23-.08-.34 0L1.97 9.65a.29.29 0 0 1-.45-.33L2.6 6.36a.3.3 0 0 0-.1-.32L.17 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alt=\"\">\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u65e5\u3005\u306e\u55b6\u696d\u6d3b\u52d5\u306e\u4e2d\u3067\u8b70\u4e8b\u9332\u4f5c\u6210\u3084\u6d3b\u52d5\u5831\u544a\u3092\u52b9\u7387\u5316\u3057\u3001\u3082\u3063\u3068\u4ed6\u306e\u3053\u3068\u306b\u6642\u9593\u3092\u4f7f\u3044\u305f\u3044\u3068\u601d\u3063\u3066\u3044\u307e\u305b\u3093\u304b\uff1fEinstein \u4f1a\u8a71\u30a4\u30f3\u30b5\u30a4\u30c8\u306f\u304a\u5ba2\u69d8\u3068\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u4f1a\u8b70\u306e\u6587\u5b57\u8d77\u3053\u3057\u304b\u3089\u4f1a\u8a71\u4e2d\u306e\u91cd\u8981\u30ad\u30fc\u30ef\u30fc\u30c9\u306e\u30bf\u30b0\u4ed8\u3051\u307e\u3067\u884c\u3046\u3001Sales Cloud\u306e\u65b0\u6a5f\u80fd\u3067\u3059\u3002\u6a5f\u80fd\u306e\u7d39\u4ecb\u304b\u3089\u5b9f\u969b\u306e\u8a2d\u5b9a\u65b9\u6cd5\u307e\u3067\u3001\u88fd\u54c1\u306e\u5c02\u9580\u5bb6\u304c\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\uff01<\/p>\n","protected":false},"author":53,"featured_media":8458,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"eff3e4367d6b4025ab00b436f33514fe","post_meta_title":"","ai_synopsis":"","footnotes":""},"sf_topic":[14,15,85,84,289,297],"sf_content_type":[],"blog":[603,626,639,701,705],"coauthors":[323],"class_list":["post-7782","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-future-of-work","sf_topic-ai","sf_topic-sales-cloud","sf_topic-sales","sf_topic-sales-strategy","sf_topic-seasonal-release","blog-sales-cloud","blog-sales","blog-ai","blog-sales-strategy","blog-seasonal-release"],"yoast_head":"<!-- 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