{"id":10348,"date":"2025-03-26T15:00:00","date_gmt":"2025-03-26T06:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10348"},"modified":"2025-07-28T15:41:24","modified_gmt":"2025-07-28T06:41:24","slug":"agentforce-customer-zero","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-zero\/","title":{"rendered":"Salesforce\u3001\u4e16\u754c\u6700\u5927\u898f\u6a21\u306e\u81ea\u5f8b\u578bAI\u5c0e\u5165\u4e8b\u4f8b\u3068\u3057\u3066Agentforce\u3092\u81ea\u793e\u3067\u904b\u7528"},"content":{"rendered":"\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-agentforce\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u305f-\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed-\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a-\u81ea\u793e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u904b\u7528\u3057\u5b9f\u5730\u3067\u8a66\u3057\u306a\u304c\u3089-\u3088\u308a\u5e83\u7bc4\u306e\u666e\u53ca\u3092\u53ef\u80fd\u306b\">Agentforce\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u305f\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u81ea\u793e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u904b\u7528\u3057\u5b9f\u5730\u3067\u8a66\u3057\u306a\u304c\u3089\u3001\u3088\u308a\u5e83\u7bc4\u306e\u666e\u53ca\u3092\u53ef\u80fd\u306b<\/h6>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e741\u670816\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">The World\u2019s Largest Agentic AI Deployment? Salesforce Is Running It on Itself<\/a>\u306e\u6284\u8a33\u3067\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u30df\u30b9\u30c6\u30a3\u30fb\u30d5\u30a3\u30a8\u30ed\uff08Misty Fierro\uff09\u6c0f\u306f\u3001\u7b54\u3048\u3092\u63a2\u3059\u82e6\u52b4\u3092\u77e5\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>IT\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3042\u308bYudrio\u306e\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u306e\u30ea\u30fc\u30c0\u30fc\u3068\u3057\u3066\u3001\u5f7c\u5973\u306f\u653f\u5e9c\u6a5f\u95a2\u306e\u9867\u5ba2\u304cSalesforce\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u652f\u63f4\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001Salesforce\u95a2\u9023\u306e\u8907\u6570\u306e\u8077\u52d9\u306b\u9577\u5e74\u643a\u308f\u308b\u4e2d\u3067\u3001\u5f7c\u5973\u306f\u9867\u5ba2\u306e\u305f\u3081\u306b<a href=\"http:\/\/help.salesforce.com\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">help.salesforce.com<\/a>\uff08\u82f1\u8a9e\uff09\u3067\u5b8c\u5168\u304b\u3064\u9069\u5207\u306a\u30b5\u30dd\u30fc\u30c8\u60c5\u5831\u3092\u5165\u624b\u3059\u308b\u3053\u3068\u306b\u82e6\u52b4\u3059\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u300c\u5fc5\u8981\u306a\u3082\u306e\u3092\u5f97\u308b\u305f\u3081\u306b\u306f\u3001\u5927\u91cf\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3084\u30ea\u30f3\u30af\u3092\u304f\u307e\u306a\u304f\u8abf\u3079\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u300d\u3068\u3001\u5143\u7c73\u8ecd\u6280\u8853\u5c02\u9580\u5bb6\u306e\u5f7c\u5973\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001\u6628\u5e74\u672b\u306bSalesforce\u304c\u30b5\u30dd\u30fc\u30c8\u30b5\u30a4\u30c8\u306e\u5f37\u5316\u306b\u72ec\u81ea\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3067\u3042\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a>\u3092\u63a1\u7528\u3057\u305f\u3053\u3068\u3067\u3001\u3059\u3079\u3066\u304c\u4e00\u5909\u3057\u307e\u3057\u305f\u300224\u6642\u9593365\u65e5\u7a3c\u50cd\u3059\u308bAI\u30b3\u30f3\u30b7\u30a7\u30eb\u30b8\u30e5\u3067\u3042\u308bAgentforce\u306f\u3001\u6bce\u9031\u6570\u5343\u4ef6\u306b\u4e0a\u308b\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u3067\u3001\u3088\u308a\u5b9f\u7528\u7684\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3057\u3001\u9a5a\u304f\u3088\u3046\u306a\u7d50\u679c\u3092\u3082\u305f\u3089\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u30d5\u30a3\u30a8\u30ed\u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4eca\u3067\u306f\u8cea\u554f\u3092\u5165\u529b\u3059\u308b\u3068\u3001\u307b\u307c\u77ac\u6642\u306b\u79c1\u304c\u672c\u5f53\u306b\u5fc5\u8981\u3068\u3057\u3066\u3044\u308b\u3082\u306e\u3001\u3064\u307e\u308a\u5b8c\u5168\u304b\u3064\u5b9f\u884c\u53ef\u80fd\u306a\u4fe1\u983c\u3067\u304d\u308b\u60c5\u5831\u3092\u5165\u624b\u3067\u304d\u307e\u3059\u3002Agentforce\u306f\u79c1\u306e\u30c4\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u52a0\u308f\u3063\u305f\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3068\u3066\u3082\u5f79\u306b\u7acb\u3064\u306e\u3067\u3001\u3067\u304d\u308b\u9650\u308a\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Agentforce\u306f\u79c1\u306e\u30c4\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u52a0\u308f\u3063\u305f\u65b0\u3057\u3044\u30c4\u30fc\u30eb\u3067\u3059\u3002\u3068\u3066\u3082\u5f79\u306b\u7acb\u3064\u306e\u3067\u3001\u3067\u304d\u308b\u9650\u308a\u3042\u3089\u3086\u308b\u5834\u9762\u3067\u6d3b\u7528\u3057\u3066\u3044\u307e\u3059<\/strong><\/p>\n<cite><strong>Yudrio \u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u30ea\u30fc\u30c0\u30fc\u3001\u30df\u30b9\u30c6\u30a3\u30fb\u30d5\u30a3\u30a8\u30ed\u6c0f<\/strong><\/cite><\/blockquote>\n\n\n\n<p>\u3055\u3089\u306b\u3001\u30d5\u30a3\u30a8\u30ed\u6c0f\u306f\u3053\u306e\u30b5\u30a4\u30c8\u3067\u6bce\u9031\u5c0b\u306d\u308b\u6570\u5341\u3082\u306e\u8cea\u554f\u306b\u7d20\u65e9\u304f\u56de\u7b54\u304c\u5f97\u3089\u308c\u308b\u3053\u3068\u306b\u975e\u5e38\u306b\u6e80\u8db3\u3057\u3066\u304a\u308a\u3001\u4ed6\u306e\u91cd\u8981\u306a\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u305f\u3081\u3001\u9867\u5ba2\u306b\u3082\u305c\u3072\u8a66\u3057\u3066\u307f\u308b\u3088\u3046\u52e7\u3081\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u306b\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30ac\u30a4\u30c0\u30f3\u30b9\u304c\u6b63\u3057\u3044\u3053\u3068\u3092\u793a\u3059\u305f\u3081\u306b\u3082\u3001\u3053\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30d5\u30a3\u30a8\u30ed\u6c0f\u306f\u6700\u8fd1\u3001Agentforce\u306bSalesforce\u4e0a\u3067\u9867\u5ba2\u304c\u5229\u7528\u3067\u304d\u308b\u7d71\u5408\u30d1\u30bf\u30fc\u30f3\u306e\u3055\u307e\u3056\u307e\u306a\u7a2e\u985e\u306b\u3064\u3044\u3066\u8a73\u7d30\u3092\u554f\u3044\u5408\u308f\u305b\u307e\u3057\u305f\u3002\u3059\u308b\u3068Agentforce\u306f\u3001\u540c\u793e\u306e\u300cIntegration Patterns and Practices\u300d\u30ac\u30a4\u30c9\u304b\u3089\u8a73\u7d30\u60c5\u5831\u3092\u5165\u624b\u3057\u3001\u5f7c\u5973\u306e\u8cea\u554f\u306b\u76f4\u63a5\u56de\u7b54\u3057\u3001\u3069\u306e\u88fd\u54c1\u306b\u95a2\u9023\u3059\u308b\u304b\u3092\u8aac\u660e\u3057\u3001\u7279\u5b9a\u306e\u30d1\u30bf\u30fc\u30f3\u306b\u3064\u3044\u3066\u3055\u3089\u306b\u8a73\u3057\u304f\u8abf\u3079\u305f\u3044\u304b\u3069\u3046\u304b\u5c0b\u306d\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u300c\u79c1\u306f\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u3053\u3046\u4f1d\u3048\u3066\u3044\u307e\u3059\u3002\u300e\u3082\u3057\u79c1\u306e\u8a00\u3046\u3053\u3068\u304c\u4fe1\u3058\u3089\u308c\u306a\u3044\u306e\u3067\u3042\u308c\u3070\u3001Agentforce\u3092\u898b\u3066\u304f\u3060\u3055\u3044\u3002\u672c\u5f53\u306e\u3053\u3068\u304c\u5206\u304b\u308a\u307e\u3059\u3002Salesforce\u306e\u30c4\u30fc\u30eb\u3067\u3001\u79c1\u304c\u8a00\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u691c\u8a3c\u3067\u304d\u307e\u3059\u300f\u300d\u3068\u30d5\u30a3\u30a8\u30ed\u6c0f\u306f\u8a00\u3044\u307e\u3059\u3002\u300c\u60c5\u5831\u3092\u691c\u8a3c\u3059\u308b\u306e\u304c\u3044\u304b\u306b\u7c21\u5358\u304b\u3092\u5206\u304b\u3063\u3066\u3082\u3089\u3048\u308c\u3070\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3068\u79c1\u81ea\u8eab\u306e\u4e21\u65b9\u3092\u4fe1\u983c\u3057\u3066\u3082\u3089\u3048\u307e\u3059\u3002\u4fe1\u983c\u3092\u5f97\u308b\u3053\u3068\u3001\u3053\u308c\u304c\u79c1\u306e\u4ed5\u4e8b\u3067\u6700\u3082\u96e3\u3057\u3044\u90e8\u5206\u3067\u3059\u300d<\/p>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--curious-einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\t\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001Agentforce\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/agentforce\/?d=cta-body-promo-8\" target=\"_blank\">\n\t\t\t\t<span>\u8a73\u7d30\u306f\u3053\u3061\u3089<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-curious-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-curious-einstein-large@1x.png\"\n\t\talt=\"\u30a4\u30e9\u30b9\u30c8\uff1a curious-einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p>\u30d5\u30a3\u30a8\u30ed\u6c0f\u306e\u7d4c\u9a13\u306f\u3001Salesforce\u304c\u591a\u304f\u306e\u88fd\u54c1\u306b\u304a\u3044\u3066\u300c<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/how-salesforce-uses-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed<\/a>\u300d\u3067\u3042\u308b\u4e00\u4f8b\u306b\u904e\u304e\u307e\u305b\u3093\u3002Salesforce\u306f\u3001\u81ea\u793e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u8a66\u9a13\u7684\u306b\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001Agentforce\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u304b\u3089\u5373\u5ea7\u306b\u5229\u76ca\u3092\u5f97\u308b\u306e\u3068\u540c\u6642\u306b\u3001\u81ea\u793e\u88fd\u54c1\u306e\u6539\u826f\u3084\u3001\u3088\u308a\u5e45\u5e83\u3044\u5c0e\u5165\u306b\u5411\u3051\u305f\u6f5c\u5728\u80fd\u529b\u3092\u793a\u3059\u305f\u3081\u306b\u3001\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u96c6\u3081\u3066\u3044\u307e\u3059\u3002\u5b9f\u969b\u3001Agentforce\u3092\u5c55\u958b\u3057\u3066\u81ea\u793e\u306e\u81a8\u5927\u306a\u9867\u5ba2\u57fa\u76e4\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3067\u3001Salesforce\u306f\u73fe\u5728\u307e\u3067\u306b\u4e16\u754c\u6700\u5927\u898f\u6a21\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5c55\u958b\u3092\u9032\u3081\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u3092\u53d7\u3051\u5165\u308c\u308b\u3053\u3068\"><strong>\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u3092\u53d7\u3051\u5165\u308c\u308b\u3053\u3068<\/strong><\/h2>\n\n\n\n<p>\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u696d\u754c\u3067\u306f\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u306e\u3088\u3046\u306a\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u300c\u81ea\u793e\u306e\u30c9\u30c3\u30b0\u30d5\u30fc\u30c9\u3092\u98df\u3079\u308b\u300d\u3068\u8a00\u3044\u307e\u3059\u304c\u3001Agentforce\u304c\u4f01\u696d\u306e\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u3092\u751f\u307f\u51fa\u3059\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u73fe\u5728\u3001\u3053\u306e\u300c\u81ea\u793e\u306e\u30c9\u30c3\u30b0\u30d5\u30fc\u30c9\u3092\u98df\u3079\u308b\u300d\u3068\u3044\u3046\u8003\u3048\u65b9\u306f\u304b\u3064\u3066\u306a\u3044\u307b\u3069\u91cd\u8981\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u5b9f\u969b\u3001Agentforce\u306f\u3001\u7d44\u7e54\u306e\u4eba\u54e1\u914d\u7f6e\u3084\u4eba\u3005\u306e\u4ed5\u4e8b\u306e\u3084\u308a\u65b9\u3092\u5b8c\u5168\u306b\u5909\u3048\u308b\u3001\u9769\u65b0\u7684\u306a<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/agentic-systems\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30b7\u30b9\u30c6\u30e0<\/a>\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u7d42\u7684\u306b\u306f\u3001\u3042\u3089\u3086\u308b\u4f01\u696d\u304c\u300cAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30d5\u30a1\u30fc\u30b9\u30c8\u300d\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u63a1\u7528\u3057\u3001\u4eba\u9593\u3068AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u9023\u643a\u3057\u3066\u9867\u5ba2\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u6210\u529f\u306b\u5c0e\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002Salesforce\u306f\u3001\u81ea\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u3068\u30b5\u30dd\u30fc\u30c8\u304b\u3089\u59cb\u3081\u308b\u3053\u3068\u3067\u3001\u3053\u306e\u5909\u9769\u3092\u30ea\u30fc\u30c9\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30bb\u30fc\u30eb\u30b9\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u305d\u306e\u4ed6\u591a\u304f\u306e\u91cd\u8981\u306a\u9818\u57df\u306b\u307e\u3067\u62e1\u5927\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306b\u95a2\u3059\u308bAgentforce\u306e\u5927\u80c6\u306a\u30d3\u30b8\u30e7\u30f3\u304c\u3069\u306e\u3088\u3046\u306b\u30d3\u30b8\u30cd\u30b9\u3092\u5909\u9769\u3067\u304d\u308b\u304b\u3092\u793a\u305d\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002\u300c\u79c1\u305f\u3061\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u306b\u306a\u3089\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002\u5f53\u793e\u304c\u305d\u308c\u3092\u5b9f\u884c\u3059\u308b\u3064\u3082\u308a\u3067\u3042\u308b\u3053\u3068\u3092\u793a\u305b\u306a\u3051\u308c\u3070\u3001\u672c\u5f53\u306b\u5b9f\u73fe\u3059\u308b\u3053\u3068\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u300d\u3068\u3001\u6628\u5e7412\u6708\u306b<a href=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2024\/12\/17\/agentforce-2-0-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce 2.0<\/a>\u3092\u767a\u8868\u3057\u305f\u969b\u3001Salesforce\u306e\u4f1a\u9577\u517cCEO\u3067\u3042\u308b\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u300c\u73fe\u5728\u3001\u4f55\u5343\u3082\u306e\u9867\u5ba2\u304c\u4f55\u5343\u3082\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u9023\u643a\u3057\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4f55\u5343\u3082\u306e\u4eba\u3068\u9023\u643a\u3057\u3001\u3059\u3079\u3066\u304c\u540c\u6642\u9032\u884c\u3057\u3066\u3044\u307e\u3059\u300d\u3068\u30d9\u30cb\u30aa\u30d5\u306f\u7d9a\u3051\u307e\u3057\u305f\u3002\u300cCEO\u3068\u3057\u3066\u3001\u79c1\u306f\u4eba\u3060\u3051\u3067\u306a\u304fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3082\u7ba1\u7406\u3057\u3066\u3044\u307e\u3059\u3002Salesforce\u306e\u30b5\u30dd\u30fc\u30c8\u306e\u5468\u308a\u306b\u306f\u73fe\u5728\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ec\u30a4\u30e4\u30fc\u304c\u3042\u308b\u306e\u3067\u3059\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u73fe\u5728\u3001\u4f55\u5343\u3082\u306e\u9867\u5ba2\u304c\u4f55\u5343\u3082\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3068\u9023\u643a\u3057\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4f55\u5343\u3082\u306e\u4eba\u3068\u9023\u643a\u3057\u3001\u3059\u3079\u3066\u304c\u540c\u6642\u9032\u884c\u3057\u3066\u3044\u307e\u3059\u3002CEO\u3068\u3057\u3066\u3001\u79c1\u306f\u4eba\u3060\u3051\u3067\u306a\u304fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3082\u7ba1\u7406\u3057\u3066\u3044\u307e\u3059\u3002Salesforce\u306e\u30b5\u30dd\u30fc\u30c8\u306e\u5468\u308a\u306b\u306f\u73fe\u5728\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30ec\u30a4\u30e4\u30fc\u304c\u3042\u308b\u306e\u3067\u3059<\/strong><\/p>\n<cite><strong>Salesforce CEO\u3001\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\uff08Marc Benioff\uff09<\/strong><\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u3059\u3050\u306b\u5f97\u3089\u308c\u308b\u52b9\u679c\"><strong>\u3059\u3050\u306b\u5f97\u3089\u308c\u308b\u52b9\u679c<\/strong><\/h2>\n\n\n\n<p>Salesforce\u306f\u3001\u3059\u3067\u306b<a href=\"https:\/\/www.salesforce.com\/agentforce\/case-study\/customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce\u306e\u5c0e\u5165<\/a>\uff08\u82f1\u8a9e\uff09\u304b\u3089\u5927\u304d\u306a\u4fa1\u5024\u3092\u5f97\u3066\u3044\u307e\u3059\u3002Salesforce\u3067\u306f\u73fe\u5728\u3001\u4e00\u9031\u9593\u3042\u305f\u308a\u7d0432,000\u4ef6\u306e\u9867\u5ba2\u3068\u306e\u4f1a\u8a71\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001\u305d\u306e\u89e3\u6c7a\u7387\u306f83%\u306b\u9054\u3057\u3066\u3044\u307e\u3059\u3002\u91cd\u8981\u306a\u306e\u306f\u3001\u30b3\u30b9\u30c8\u306e\u304b\u304b\u308b\u4eba\u9593\u3078\u306e\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u304c\u534a\u6e1b\u3057\u3001\u4eba\u9593\u3068\u8a71\u3059\u5fc5\u8981\u304c\u3042\u308b\u9867\u5ba2\u306f\u308f\u305a\u304b1%\u306b\u3068\u3069\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u3067\u3059\u3002\u30d1\u30b9\u30ef\u30fc\u30c9\u306e\u30ea\u30bb\u30c3\u30c8\u3084\u4e00\u822c\u7684\u306a\u88fd\u54c1\u306b\u95a2\u3059\u308b\u8cea\u554f\u306a\u3069\u306e\u5b9a\u578b\u696d\u52d9\u306f\u73fe\u5728\u3001Agentforce\u306b\u3088\u3063\u3066\u81ea\u5f8b\u7684\u306b\u51e6\u7406\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u4eca\u5f8c\u3082\u6539\u5584\u3092\u7d9a\u3051\u3001\u6848\u4ef6\u3092\u4eba\u9593\u306b\u5f15\u304d\u7d99\u3050\u5fc5\u8981\u6027\u3092\u3055\u3089\u306b\u6e1b\u3089\u3057\u3066\u3044\u304f\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u300d\u3068\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2\u30c1\u30fc\u30e0\u3092\u7387\u3044\u308bSalesforce\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53EVP\u306e\u30b5\u30f3\u30b8\u30a7\u30a4\u30fb\u30d0\u30e9\u30af\u30ea\u30b7\u30e5\u30ca\u30f3\uff08Sanjeev Balakrishnan\uff09\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002&nbsp;<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13264\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/salesforce-headless-360-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=1024\" class=\"content-card__image\" alt=\"Salesforce Announces Salesforce Headless 360\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/Agentforce-Developer-Experience-TDX-Release.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/salesforce-headless-360-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u300cSalesforce Headless 360\u300d\u3092\u767a\u8868 \u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u3092\u30d7\u30ed\u30b0\u30e9\u30e0\u53ef\u80fd\u306b\u3059\u308b\u958b\u767a\u8005\u3068AI\u306e\u305f\u3081\u306e\u65b0\u3057\u3044\u57fa\u76e4\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t16\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13077\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-sales-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1.jpg?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-sales-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce\u3001\u5bfe\u9762\u5546\u8ac7\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u8a18\u9332\u30fb\u30c7\u30fc\u30bf\u5316\u3059\u308b\u65b0\u6a5f\u80fd\u300c\u5bfe\u9762\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u300d\u306e\u63d0\u4f9b\u3092\u958b\u59cb\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t9\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/jp\/news\/wp-json\/wp\/v2\/posts\/10348\/page\/2\/?bc=OTH#section-title\">\n\t\t\t\u65e5\u4ed8\u9806\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u3088\u308b\u696d\u52d9\u52b9\u7387\u5316\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306f\u9867\u5ba2\u3068\u306e\u5bc6\u63a5\u306a\u95a2\u308f\u308a\u306b\u96c6\u4e2d\u3057\u3001\u5c02\u9580\u30b9\u30ad\u30eb\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306e\u6642\u9593\u3092\u3088\u308a\u591a\u304f\u78ba\u4fdd\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3001\u3068\u540c\u6c0f\u306f\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u5bfe\u5fdc\u80fd\u529b\u306e\u9ad8\u3044\u5f93\u696d\u54e1\u306f\u3001\u30ad\u30e3\u30ea\u30a2\u30a2\u30c3\u30d7\u306b\u3064\u306a\u304c\u308b\u65b0\u898f\u4e8b\u696d\u3084\u55b6\u696d\u958b\u767a\u306e\u5f79\u5272\u306b\u5c31\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/12\/17\/vivint-agentforce-scale-customer-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vivint<\/a>\uff08\u82f1\u8a9e\uff09\u3084Adecco Group\u306a\u3069\u306eAgentforce\u3092\u6d3b\u7528\u3059\u308b\u9867\u5ba2\u3082\u540c\u69d8\u306e\u3053\u3068\u3092\u8003\u3048\u3066\u3044\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30db\u30fc\u30e0\u3068\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u5927\u624b\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3067\u3042\u308bVivint\u306f\u3001Agentforce\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u5f8b\u7684\u306b24\u6642\u9593365\u65e5\u7a3c\u50cd\u3057\u3001\u57fa\u672c\u7684\u306a\u9867\u5ba2\u306e\u554f\u984c\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30c1\u30fc\u30e0\u3092\u5f37\u5316\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u7d50\u679c\u3001\u3088\u308a\u8907\u96d1\u3067\u91cd\u8981\u306a\u9867\u5ba2\u306e\u61f8\u5ff5\u4e8b\u9805\u306b\u3001\u4eba\u306e\u62c5\u5f53\u8005\u304c\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002\u4eba\u6750\u696d\u754c\u5927\u624b\u306e<a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2024\/12\/17\/adecco-group-agentforce-data-cloud-recruitment\/\" target=\"_blank\" rel=\"noreferrer noopener\">Adecco Group<\/a>\uff08\u82f1\u8a9e\uff09\u306fAgentforce\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u63a1\u7528\u62c5\u5f53\u8005\u304c24\u6642\u9593\u4f53\u5236\u3067\u9867\u5ba2\u3068\u3084\u308a\u53d6\u308a\u3057\u3001\u5c65\u6b74\u66f8\u306e\u78ba\u8a8d\u3092\u884c\u3044\u3001\u6c42\u8077\u8005\u3068\u7406\u60f3\u7684\u306a\u30ad\u30e3\u30ea\u30a2\u306e\u6a5f\u4f1a\u3092\u52b9\u679c\u7684\u306b\u30de\u30c3\u30c1\u30f3\u30b0\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u63a1\u7528\u62c5\u5f53\u8005\u306f\u3088\u308a\u591a\u304f\u306e\u9867\u5ba2\u3068\u3088\u308a\u5f37\u56fa\u3067\u500b\u4eba\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u305f\u3081\u306e\u6642\u9593\u3092\u78ba\u4fdd\u3067\u304d\u308b\u3068\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Increase Customer Service Efficiency with Agentforce | Salesforce\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/ZeoqBfSYuOY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u73fe\u5834\u304b\u3089\u5f97\u3089\u308c\u305f\u6559\u8a13\"><strong>\u73fe\u5834\u304b\u3089\u5f97\u3089\u308c\u305f\u6559\u8a13<\/strong><\/h2>\n\n\n\n<p>Agentforce\u3092\u4f7f\u7528\u3057\u3066AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u69cb\u7bc9\u3068\u5c55\u958b\u306f\u3001\u8fc5\u901f\u304b\u3064\u5bb9\u6613\u306b\u5b9f\u884c\u3067\u304d\u307e\u3059\u304c\u3001\u5c55\u958b\u304c\u6700\u3082\u6210\u529f\u3059\u308b\u306e\u306f\u3001\u7d44\u7e54\u5185\u306e\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\u3068\u30e1\u30bf\u30c7\u30fc\u30bf\u304c\u7d71\u4e00\u3055\u308c\u3001\u5b89\u5168\u306b\u7ba1\u7406\u3055\u308c\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u63a8\u8ad6\u3084\u8a08\u753b\u3092\u884c\u3046\u969b\u306b\u4f7f\u7528\u3059\u308b\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff08<a href=\"https:\/\/www.salesforce.com\/blog\/what-are-large-language-models\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">LLM\uff08\u82f1\u8a9e\uff09<\/a>\uff09\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u5834\u5408\u3067\u3059\u3002AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u52b9\u679c\u7684\u306b\u4ed5\u4e8b\u3092\u884c\u3046\u306b\u306f\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u3068\u30b3\u30f3\u30c6\u30af\u30b9\u30c8\u304c\u5fc5\u8981\u3067\u3059\u3002\u30d0\u30e9\u30af\u30ea\u30b7\u30e5\u30ca\u30f3\u306f\u3001\u30c1\u30fc\u30e0\u306e\u4ed5\u4e8b\u304b\u3089\u5f97\u305f\u91cd\u8981\u306a\u6559\u8a13\u306e1\u3064\u306f\u3001\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u65e9\u671f\u6bb5\u968e\u304b\u3089\u3001\u305d\u3057\u3066\u305d\u306e\u5f8c\u3082\u983b\u7e41\u306b\u691c\u8a0e\u3057\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/data\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Data Cloud<\/a>\u3092\u901a\u3058\u3066\u3059\u3079\u3066\u30921\u304b\u6240\u306b\u96c6\u3081\u308b\u3053\u3068\u306e\u91cd\u8981\u6027\u3067\u3042\u308b\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Data Cloud\u306f\u3001Salesforce\u306e\u30cf\u30a4\u30d1\u30fc\u30b9\u30b1\u30fc\u30eb\u30c7\u30fc\u30bf\u30a8\u30f3\u30b8\u30f3\u3067\u3042\u308a\u3001\u3042\u3089\u3086\u308b\u30bd\u30fc\u30b9\u304b\u3089\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u53ce\u96c6\u3057\u3001\u305d\u308c\u3089\u3092\u7d71\u5408\u3057\u3066<a href=\"https:\/\/www.salesforce.com\/blog\/unified-customer-profile\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d71\u5408\u3055\u308c\u305f\u9867\u5ba2\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb<\/a>\uff08\u82f1\u8a9e\uff09\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/platform\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0<\/a>\u5168\u4f53\u3067\u3001\u3042\u3089\u3086\u308bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3001\u81ea\u52d5\u5316\u3001\u30a4\u30f3\u30b5\u30a4\u30c8\u306e\u57fa\u76e4\u3068\u306a\u308b\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u30c7\u30fc\u30bf\u30bd\u30fc\u30b9\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3082\u3061\u308d\u3093\u3001Salesforce\u306f2024\u5e749\u6708\u306b<a href=\"https:\/\/www.salesforce.com\/news\/stories\/agentforce-news-stories-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce\u3092\u7acb\u3061\u4e0a\u3052\u305f<\/a>\uff08\u82f1\u8a9e\uff09\u6642\u70b9\u3067\u3001Data Cloud\u3092\u901a\u3058\u3066\u30c7\u30fc\u30bf\u306e\u7d71\u5408\u3092\u304b\u306a\u308a\u9032\u3081\u3066\u3044\u307e\u3057\u305f\u3002\u30c7\u30fc\u30bf\u79fb\u884c\u3092\u59cb\u3081\u305f\u3070\u304b\u308a\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u3001\u30d0\u30e9\u30af\u30ea\u30b7\u30e3\u30f3\u306f\u5f90\u3005\u306b\u53d6\u308a\u7d44\u307f\u59cb\u3081\u308b\u3053\u3068\u3092\u63a8\u5968\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u3059\u3079\u3066\u3092\u4e00\u5ea6\u306b\u5b8c\u74a7\u306b\u6574\u3048\u3088\u3046\u3068\u3057\u306a\u3044\u3053\u3068\u3067\u3059\u3002\u624b\u5143\u306b\u3042\u308b\u3082\u306e\u3001\u3064\u307e\u308a\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u3084\u88fd\u54c1\u30c9\u30ad\u30e5\u30e1\u30f3\u30c8\u304b\u3089\u59cb\u3081\u3066\u3001\u305d\u3053\u304b\u3089\u69cb\u7bc9\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u300d\u3068\u5f7c\u306f\u8a9e\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u540c\u69d8\u306b\u3001\u512a\u5148\u9806\u4f4d\u306e\u9ad8\u3044\u30b5\u30fc\u30d3\u30b9\u304a\u3088\u3073\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u7279\u5b9a\u3057\u3001\u95a2\u9023\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u304a\u3088\u3073\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6570\u304b\u6708\u306b\u308f\u305f\u3063\u3066Data Cloud\u306b\u79fb\u884c\u3059\u308b\u3053\u3068\u3092\u63d0\u6848\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>Data Cloud\u306e<a href=\"https:\/\/www.salesforce.com\/jp\/data\/zero-copy-partner-network\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">Zero Copy Partner Network<\/a>\u3092\u5229\u7528\u3059\u308c\u3070\u3001\u9867\u5ba2\u306f\u30c7\u30fc\u30bf\u3092\u7d20\u65e9\u304f\u53ce\u96c6\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306b\u3088\u308a\u3001\u4f01\u696d\u306fSnowflake\u3001Google\u3001Amazon\u3001DataBricks\u306a\u3069200\u793e\u4ee5\u4e0a\u306e\u30c7\u30fc\u30bf\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u304b\u3089\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u7d71\u5408\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u8907\u96d1\u3067\u30b3\u30b9\u30c8\u306e\u304b\u304b\u308b\u30c7\u30fc\u30bf\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306f\u4e0d\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p>Salesforce\u306e\u30c7\u30b8\u30bf\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53VP\u306e\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30b9\u30ed\u30fc\u30a4\u30fc\uff08Bernard Slowey\uff09\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cData Cloud\u3092\u4f7f\u3063\u3066\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3059\u308c\u3070\u3059\u308b\u307b\u3069\u3001Agentforce\u306f\u3088\u308a\u5f37\u529b\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u9593\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002\u8cea\u306e\u9ad8\u3044\u95a2\u9023\u6027\u306e\u9ad8\u3044\u30b3\u30f3\u30c6\u30f3\u30c4\u306f\u3001\u52b9\u679c\u7684\u306aAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u80b2\u6210\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u300d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Data Cloud\u3092\u4f7f\u3063\u3066\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3068\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3059\u308c\u3070\u3059\u308b\u307b\u3069\u3001Agentforce\u306f\u3088\u308a\u5f37\u529b\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u9593\u9055\u3044\u3042\u308a\u307e\u305b\u3093\u3002\u8cea\u306e\u9ad8\u3044\u95a2\u9023\u6027\u306e\u9ad8\u3044\u30b3\u30f3\u30c6\u30f3\u30c4\u306f\u3001\u52b9\u679c\u7684\u306aAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u80b2\u6210\u3059\u308b\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3059<\/strong><\/p>\n<cite>Salesforce \u30c7\u30b8\u30bf\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53VP\u3001\u30d0\u30fc\u30ca\u30fc\u30c9\u30fb\u30b9\u30ed\u30fc\u30a4\u30fc\uff08Bernard Slowey\uff09<\/cite><\/blockquote>\n\n\n\n<p>Salesforce\u306e\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u30d7\u30ed\u30b0\u30e9\u30e0\u304b\u3089\u5f97\u3089\u308c\u305f2\u3064\u76ee\u306e\u6559\u8a13\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c55\u958b\u3059\u308b\u969b\u306b\u306f\u30e6\u30fc\u30b6\u30fc\u4f53\u9a13\u3092\u512a\u5148\u3055\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3042\u308b\u3068\u3044\u3046\u3053\u3068\u3067\u3059\u3002\u5f53\u521d\u3001Agentforce\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306f\u5358\u306a\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u3088\u3046\u306b\u898b\u3048\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u305d\u308c\u304c\u5f93\u6765\u306e\u3082\u306e\u3068\u306f\u7570\u306a\u308b\u30e6\u30cb\u30fc\u30af\u306a\u3082\u306e\u3067\u3042\u308b\u3053\u3068\u306b\u6c17\u3065\u3044\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u3053\u308c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u3001\u30a8\u30f3\u30b8\u30cb\u30a2\u306fhelp.salesforce.com\u3092\u691c\u7d22\u30a8\u30f3\u30b8\u30f3\u306b\u4f3c\u305f\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u5237\u65b0\u3057\u3001\u82f1\u8a9e\u306e\u30b5\u30a4\u30c8\u304b\u3089\u300c\u30b5\u30dd\u30fc\u30c8\u306b\u9023\u7d61\uff08Contact Support\uff09\u300d\u30dc\u30bf\u30f3\u3092\u524a\u9664\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u4eca\u3067\u306f\u3001\u307b\u3068\u3093\u3069\u306e\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u306b\u95a2\u3059\u308b\u8cea\u554f\u3092\u3059\u308b\u969b\u3001\u307e\u305aAgentforce\u3092\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u6700\u5f8c\u306b\u3001Salesforce\u306fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u4f55\u304c\u3067\u304d\u3001\u5f93\u6765\u306eAI\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u3069\u306e\u3088\u3046\u306b\u7570\u306a\u308b\u306e\u304b\u3092\u30e6\u30fc\u30b6\u30fc\u306b\u6559\u80b2\u3059\u308b\u3053\u3068\u306e\u91cd\u8981\u6027\u3092\u5b66\u3093\u3060\u3001\u3068\u30b9\u30ed\u30fc\u30a4\u30fc\u306f\u6307\u6458\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u300c\u9867\u5ba2\u306fAgentforce\u3092\u76ee\u306b\u3059\u308b\u3068\u3001\u3053\u308c\u307e\u3067\u306b\u7d4c\u9a13\u3057\u305f\u3072\u3069\u3044<a href=\"https:\/\/www.salesforce.com\/service\/customer-service-chatbot\/what-is-a-chatbot\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/a>\uff08\u82f1\u8a9e\uff09\u306e\u4f53\u9a13\u3092\u601d\u3044\u51fa\u3059\u306e\u3067\u3059\u300d\u3068\u30b9\u30ed\u30fc\u30a4\u30fc\u306f\u8ff0\u3079\u307e\u3057\u305f\u3002\u300c\u305d\u306e\u305f\u3081\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5f93\u6765\u306eAI\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3068\u3069\u3046\u9055\u3046\u306e\u304b\u3001\u81a8\u5927\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3067\u3069\u306e\u3088\u3046\u306b\u8a13\u7df4\u3055\u308c\u3066\u3044\u308b\u306e\u304b\u3001\u3088\u308a\u4eba\u9593\u3089\u3057\u3044\u77e5\u6027\u3092\u6301\u3063\u3066\u3044\u308b\u3053\u3068\u3001\u3088\u308a\u8fc5\u901f\u306b\u7684\u78ba\u306a\u56de\u7b54\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3053\u3068\u3092\u793a\u3055\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u300d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u3055\u3089\u306a\u308b\u9032\u5316\u3078\"><strong>\u3055\u3089\u306a\u308b\u9032\u5316\u3078<\/strong><\/h2>\n\n\n\n<p>\u5927\u304d\u306a\u9032\u6b69\u306f\u3042\u3063\u305f\u3082\u306e\u306e\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3084\u30b5\u30dd\u30fc\u30c8\u306b\u9769\u547d\u3092\u3082\u305f\u3089\u3059Agentforce\u306e\u5e83\u5927\u306a\u6f5c\u5728\u80fd\u529b\u306f\u3001\u307e\u3060Salesforce\u306b\u3088\u3063\u3066\u305d\u306e\u4e00\u90e8\u3057\u304b\u89e3\u304d\u653e\u305f\u308c\u3066\u3044\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>Salesforce Platform\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30ec\u30a4\u30e4\u30fc\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u3042\u3089\u3086\u308b\u90e8\u5206\u3067\u6d3b\u7528\u3067\u304d\u308b\u305f\u3081\u3001\u5f53\u793e\u306f\u3001\u30bb\u30fc\u30eb\u30b9\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u4eba\u4e8b\u3001\u305d\u306e\u4ed6\u69d8\u3005\u306a\u90e8\u9580\u3067\u5f93\u696d\u54e1\u304c\u65e5\u3005\u884c\u3046\u696d\u52d9\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u5c0e\u5165\u3059\u308b\u52d5\u304d\u3092\u9032\u3081\u3066\u3044\u307e\u3059\u3002\u300c\u3053\u308c\u306f\u5358\u306a\u308b\u8a87\u5927\u5ba3\u4f1d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u300d\u3068\u3001\u30d9\u30cb\u30aa\u30d5\u306f<a href=\"https:\/\/www.cnbc.com\/video\/2024\/12\/18\/salesforce-ceo-marc-benioff-were-seeing-the-future-of-work-with-agentforce-2-point-0.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u6700\u8fd1<\/a>\u8a9e\u3063\u3066\u3044\u307e\u3059\u3002\u300c\u3053\u308c\u306f\u3001\u30b3\u30b9\u30c8\u524a\u6e1b\u3084\u696d\u52d9\u306e\u7c21\u7d20\u5316\u3092\u5b9f\u73fe\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b\u306e\u30d3\u30b8\u30e7\u30f3\u3092\u4f01\u696d\u3078\u3001\u4eca\u3059\u3050\u306b\u3067\u3082\u63d0\u4f9b\u3067\u304d\u308b\u73fe\u5b9f\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306a\u306e\u3067\u3059\u300d<\/p>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">\u95a2\u9023\u8a18\u4e8b<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13117\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/04\/13\/cyberagentamebalife\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/04\/image1_a415ad.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/04\/13\/cyberagentamebalife\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\u30b5\u30a4\u30d0\u30fc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3001Salesforce\u306e\u300cAgentforce\u300d\u3092\u5c0e\u5165\u55b6\u696d\u30b9\u30bf\u30c3\u30d5\u306e\u5c5e\u4eba\u5316\u3057\u304c\u3061\u306a\u60c5\u5831\u3092\u7d44\u7e54\u306e\u8cc7\u7523\u306b\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13122\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024\" class=\"content-card__image\" alt=\"image\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png 1200w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/jp\/news\/wp-content\/uploads\/sites\/21\/2026\/03\/image1_2039fb.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/jp\/news\/press-releases\/2026\/03\/31\/tapp-customer-news\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tTAPP\u3001\u300cAgentforce\u300d\u3092\u5c0e\u5165\u3057\u3001\u30bb\u30df\u30ca\u30fc\u306e\u9867\u5ba2\u4f53\u9a13\u3092AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u5237\u65b0\u3002\u554f\u3044\u5408\u308f\u305b\u89e3\u6c7a\u7387\u7d0490.3%\u306a\u3069\u306e\u6210\u679c\u3092\u5b9f\u73fe\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6\u5206 (\u8aad\u307f\u7d42\u308f\u308b\u307e\u3067)\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a 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href=\"https:\/\/podcasts.apple.com\/us\/podcast\/marc-benioff-weighs-in-on-the-ai-powered-future\/id1501891506?i=1000680670461\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n\n\n\n<li>Agentforce\u5c0e\u5165\u306b\u3088\u308bROI\u3092\u8a66\u7b97\u3059\u308b\u306b\u306f\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/ai-agents-roi-calculator\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>\u65b0\u3057\u3044Agentblazer\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306b\u53c2\u52a0\u3059\u308b\u306b\u306f\u3001<a href=\"https:\/\/trailhead.salesforce.com\/trailblazer-community\/groups\/0F94V0000002E89?tab=members&amp;sort=LAST_MODIFIED_DATE_DESC&amp;_ga=2.64770476.2099056081.1740432985-1067615231.1714538766\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n\n\n\n<li>\u65b0\u3057\u3044Datablazer\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306b\u53c2\u52a0\u3059\u308b\u306b\u306f\u3001<a href=\"https:\/\/trailhead.salesforce.com\/trailblazer-community\/groups\/0F94V000000DYhhSAG?tab=discussion&amp;_ga=2.64770476.2099056081.1740432985-1067615231.1714538766&amp;sort=LAST_MODIFIED_DATE_DESC\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\uff08\u82f1\u8a9e\uff09\u3002<\/li>\n<\/ul>\n\n\n\n<p>\u672c\u8a18\u4e8b\u3001\u307e\u305f\u306f\u516c\u5f0f\u306b\u8a00\u53ca\u3055\u308c\u3066\u3044\u308b\u672a\u63d0\u4f9b\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u306f\u73fe\u5728\u5229\u7528\u3067\u304d\u306a\u3044\u3082\u306e\u3067\u3042\u308a\u3001\u4e88\u5b9a\u901a\u308a\u306b\u3001\u307e\u305f\u306f\u5168\u304f\u63d0\u4f9b\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u304a\u5ba2\u69d8\u306f\u3001\u73fe\u5728\u5229\u7528\u53ef\u80fd\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u8cfc\u5165\u3092\u3054\u5224\u65ad\u304f\u3060\u3055\u3044\u307e\u3059\u3088\u3046\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Agentforce\u306e\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u6d3b\u7528\u3057\u305f\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u3088\u308a\u3001\u81ea\u793e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u904b\u7528\u3057\u5b9f\u5730\u3067\u8a66\u3057\u306a\u304c\u3089\u3001\u3088\u308a\u5e83\u7bc4\u306e\u666e\u53ca\u3092\u53ef\u80fd\u306b 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Salesforce\u306f\u81ea\u5f8b\u578bAI\u306e\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30bc\u30ed\u300d\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3068\u3057\u3066\u81ea\u793e\u3067Agentforce\u3092\u5c0e\u5165\u3001\u904b\u7528\u3057\u3001\u5b9f\u5730\u3067\u306e\u691c\u8a3c\u3092\u91cd\u306d\u3066\u3044\u307e\u3059\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentforce-customer-zero\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce\u3001\u4e16\u754c\u6700\u5927\u898f\u6a21\u306e\u81ea\u5f8b\u578bAI\u5c0e\u5165\u4e8b\u4f8b\u3068\u3057\u3066Agentforce\u3092\u81ea\u793e\u3067\u904b\u7528\" \/>\n<meta property=\"og:description\" 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