{"id":10656,"date":"2025-05-20T11:00:00","date_gmt":"2025-05-20T02:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=10656"},"modified":"2025-05-19T22:31:39","modified_gmt":"2025-05-19T13:31:39","slug":"public-sector-interaction-stats","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/jp\/news\/stories\/public-sector-interaction-stats\/","title":{"rendered":"Salesforce\u3001\u516c\u5171\u30b5\u30fc\u30d3\u30b9\u306e\u73fe\u72b6\u3068\u81ea\u5f8b\u578bAI \u306e\u672a\u6765\u306b\u95a2\u3059\u308b\u6700\u65b0\u306e\u8abf\u67fb\u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ac\u30d0\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u300d\u3092\u767a\u8868"},"content":{"rendered":"\n<h6 class=\"wp-block-heading has-text-align-center\" id=\"h-\u65e5\u672c\u4eba\u306e53-\u304c\u516c\u5171\u30b5\u30fc\u30d3\u30b9\u306e\u624b\u7d9a\u304d\u306b\u81ea\u5f8b\u578bai\u306e\u6d3b\u7528\u3092\u5e0c\u671b\">\u65e5\u672c\u4eba\u306e53%\u304c\u516c\u5171\u30b5\u30fc\u30d3\u30b9\u306e\u624b\u7d9a\u304d\u306b\u81ea\u5f8b\u578bAI\u306e\u6d3b\u7528\u3092\u5e0c\u671b<\/h6>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u203b\u672c\u8a18\u4e8b\u306f2025\u5e743\u670819\u65e5\u306b\u7c73\u56fd\u3067\u516c\u958b\u3055\u308c\u305f<a href=\"https:\/\/www.salesforce.com\/news\/stories\/public-sector-interaction-stats\/\" target=\"_blank\" rel=\"noreferrer noopener\">Could AI Agents Address Billions in Unclaimed Government Benefits? New Research Weighs In<\/a>\u3092\u65e5\u672c\u306e\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u7de8\u96c6\u3057\u3066\u3044\u307e\u3059\u3002\u672c\u8a18\u4e8b\u306e\u6b63\u5f0f\u8a00\u8a9e\u306f\u82f1\u8a9e\u3067\u3042\u308a\u3001\u305d\u306e\u5185\u5bb9\u304a\u3088\u3073\u89e3\u91c8\u306b\u3064\u3044\u3066\u306f\u82f1\u8a9e\u304c\u512a\u5148\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\u682a\u5f0f\u4f1a\u793e\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30b8\u30e3\u30d1\u30f3\uff08\u672c\u793e\uff1a\u6771\u4eac\u90fd\u5343\u4ee3\u7530\u533a\u3001\u4ee3\u8868\u53d6\u7de0\u5f79\u4f1a\u9577\u517c\u793e\u9577 \u5c0f\u51fa \u4f38\u4e00\u3001\u4ee5\u4e0b Salesforce\uff09\u306f\u672c\u65e5\u3001\u516c\u5171\u30b5\u30fc\u30d3\u30b9\u306e\u73fe\u72b6\u3068\u81ea\u5f8b\u578bAI\u306e\u672a\u6765\u306b\u95a2\u3059\u308b\u6700\u65b0\u306e\u8abf\u67fb\u300c\u30b3\u30cd\u30af\u30c6\u30c3\u30c9\u30ac\u30d0\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u300d\u3092\u767a\u8868\u3057\u3001\u65e5\u672c\u4eba1,000\u4eba\u3092\u542b\u3080\u4e16\u754c\u306e11,500\u4eba\u3092\u5bfe\u8c61\u306b\u3057\u305f\u8abf\u67fb\u304b\u3089\u5f97\u3089\u308c\u305f\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u516c\u958b\u3057\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<p>\u5275\u696d\u652f\u63f4\u88dc\u52a9\u91d1\u3092\u7533\u8acb\u3059\u308b\u8d77\u696d\u5bb6\u3001\u4f4f\u5b85\u30ed\u30fc\u30f3\u63a7\u9664\u3092\u7533\u8acb\u3059\u308b\u4f4f\u5b85\u6240\u6709\u8005\u306a\u3069\u3001\u591a\u304f\u306e\u4eba\u3005\u306b\u3068\u3063\u3066\u884c\u653f\u624b\u7d9a\u304d\u306f\u8907\u96d1\u3067\u96e3\u89e3\u3067\u3059\u3002Salesforce\u306e\u6700\u65b0\u306e\u8abf\u67fb\u306b\u3088\u308b\u3068\u3001\u65e5\u672c\u4eba\u306e45%\u304c\u3053\u3046\u3057\u305f\u624b\u7d9a\u304d\u3092\u300c\u975e\u5e38\u306b\u8907\u96d1\u300d\u3068\u611f\u3058\u3066\u304a\u308a\u30013\u5206\u306e1\u4ee5\u4e0a\u306e\u4eba\u304c\u3069\u306e\u516c\u7684\u652f\u63f4\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5229\u7528\u3067\u304d\u308b\u306e\u304b\u7406\u89e3\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u7b54\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3057\u304b\u3057\u3001<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578bAI<\/a>\u306e\u767b\u5834\u306f\u3001\u3053\u3046\u3057\u305f\u4f53\u9a13\u3092\u6839\u672c\u7684\u306b\u5909\u3048\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u307e\u3059\u3002Salesforce\u304c\u65e5\u672c\u4eba1,000\u4eba\u3092\u542b\u3080\u4e16\u754c\u306e11,500\u4eba\u3092\u5bfe\u8c61\u306b\u5b9f\u65bd\u3057\u305f\u8abf\u67fb\u3067\u306f\u3001\u30d7\u30ed\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u30b5\u30fc\u30d3\u30b9\u3068<a href=\"https:\/\/www.salesforce.com\/jp\/agentforce\/what-are-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u81ea\u5f8b\u578bAI<\/a>\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u8fc5\u901f\u304b\u306424\u6642\u9593365\u65e5\u5bfe\u5fdc\u53ef\u80fd\u306a\u652f\u63f4\u304c\u5b9f\u73fe\u3057\u3001\u6709\u6a29\u8005\u306b\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>\u81ea\u5f8b\u578bAI\u306f\u3001\u516c\u52d9\u54e1\u306e\u4ed5\u4e8b\u3092\u62e1\u5f35\u3059\u308b<\/strong><a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-reshapes-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b<\/strong><\/a><strong>\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3001\u5c02\u9580\u6027\u3068\u5171\u611f\u529b\u3092\u3082\u3063\u3066\u4f4f\u6c11\u306b\u5bfe\u5fdc\u3059\u308b\u672c\u6765\u306e\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059<\/strong><\/p>\n<cite><strong>Salesforce \u516c\u5171\u6a5f\u95a2\u62c5\u5f53EVP\u517cGM\u3001\u30ca\u30b8\u30fb\u30b8\u30e3\u30b6\u30a4\u30a8\u30ea\uff08Nasi Jazayeri\uff09<\/strong><\/cite><\/blockquote>\n\n\n\n<p>Salesforce \u516c\u5171\u6a5f\u95a2\u62c5\u5f53EVP\u517cGM\u306e\u30ca\u30b8\u30fb\u30b8\u30e3\u30b6\u30a4\u30a8\u30ea\uff08Nasi Jazayeri\uff09\u306f\u3001\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u81ea\u5f8b\u578bAI\u306f\u3001\u516c\u52d9\u54e1\u306e\u4ed5\u4e8b\u3092\u62e1\u5f35\u3059\u308b<a href=\"https:\/\/www.salesforce.com\/jp\/news\/stories\/agentic-ai-reshapes-workforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30c7\u30b8\u30bf\u30eb\u52b4\u50cd\u529b<\/a>\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3001\u5c02\u9580\u6027\u3068\u5171\u611f\u529b\u3092\u3082\u3063\u3066\u4f4f\u6c11\u306b\u5bfe\u5fdc\u3059\u308b\u672c\u6765\u306e\u696d\u52d9\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305fAI\u30c1\u30fc\u30e0\u306f\u3001\u65e5\u5e38\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b24\u6642\u9593\u5bfe\u5fdc\u3057\u3001\u516c\u5171\u6a5f\u95a2\u304c\u63d0\u4f9b\u3059\u308b\u3059\u3079\u3066\u306e\u30b5\u30fc\u30d3\u30b9\u3084\u652f\u63f4\u3092\u4f4f\u6c11\u304c\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u8077\u54e1\u306f\u5224\u65ad\u529b\u3084\u5275\u9020\u529b\u3001\u305d\u3057\u3066\u4eba\u3068\u306e\u5bfe\u8a71\u304c\u6c42\u3081\u3089\u308c\u308b\u8907\u96d1\u306a\u6848\u4ef6\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4eba\u9593\u306e\u5c02\u9580\u6027\u3068<a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/?d=cta-body-promo-8\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>\uff08\u82f1\u8a9e\uff09\u304c\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u3059\u3079\u3066\u306e\u56fd\u6c11\u306b\u5bfe\u3057\u3066\u5fdc\u7b54\u6027\u304c\u9ad8\u304f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u300d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\u65e5\u672c\u4eba\u306f-\u653f\u5e9c\u3068\u306e\u3084\u308a\u53d6\u308a\u3092-\u96e3\u3057\u3044-\u308f\u304b\u308a\u306b\u304f\u3044-\u6642\u9593\u304c\u304b\u304b\u308b-\u3068\u611f\u3058\u3066\u3044\u308b\"><strong>\u65e5\u672c\u4eba\u306f\u3001\u653f\u5e9c\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u300c\u96e3\u3057\u3044\u300d\u300c\u308f\u304b\u308a\u306b\u304f\u3044\u300d\u300c\u6642\u9593\u304c\u304b\u304b\u308b\u300d\u3068\u611f\u3058\u3066\u3044\u308b<\/strong><\/h2>\n\n\n\n<p>\u707d\u5bb3\u652f\u63f4\u304b\u3089\u5730\u57df\u6539\u5584\u30d7\u30ed\u30b0\u30e9\u30e0\u307e\u3067\u30013\u5206\u306e1\u4ee5\u4e0a\u306e\u65e5\u672c\u4eba\u304c\u5fc5\u8981\u306a\u30b5\u30fc\u30d3\u30b9\u306e\u767a\u898b\u3084\u5229\u7528\u306b\u82e6\u52b4\u3057\u3066\u304a\u308a\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u6319\u3052\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u81ea\u5206\u306e\u30cb\u30fc\u30ba\u306b\u5408\u3063\u305f\u516c\u7684\u30b5\u30fc\u30d3\u30b9\u3092\u898b\u3064\u3051\u308b\u306e\u304c\u96e3\u3057\u3044\uff0840\uff05\uff09<\/li>\n\n\n\n<li>\u3069\u3093\u306a\u516c\u7684\u652f\u63f4\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u5229\u7528\u53ef\u80fd\u304b\u7406\u89e3\u3067\u304d\u306a\u3044\uff0838\uff05\uff09<\/li>\n\n\n\n<li>\u8cea\u554f\u304c\u3042\u308b\u3068\u304d\u3084\u652f\u63f4\u304c\u5fc5\u8981\u306a\u3068\u304d\u306b\u653f\u5e9c\u3068\u3084\u308a\u53d6\u308a\u3059\u308b\u306e\u304c\u96e3\u3057\u3044\uff0828\uff05\uff09<\/li>\n<\/ul>\n\n\n\n<p>\u6700\u5927\u306e\u969c\u58c1\u306e\u3072\u3068\u3064\u306f\u300c\u6df7\u4e71\u300d\u3067\u3059\u3002\u56de\u7b54\u8005\u306e34\uff05\u306f\u3001\u624b\u7d9a\u304d\u304c\u3042\u307e\u308a\u306b\u3082\u7169\u96d1\u3067\u3001\u3069\u3053\u304b\u3089\u59cb\u3081\u308c\u3070\u3088\u3044\u306e\u304b\u3059\u3089\u308f\u304b\u3089\u306a\u3044\u3068\u56de\u7b54\u3057\u3066\u3044\u307e\u3059\u3002\u307e\u305f\u300137\uff05\u306e\u56de\u7b54\u8005\u304c\u300c\u624b\u7d9a\u304d\u306e\u8907\u96d1\u3055\u30fb\u308f\u304b\u308a\u3065\u3089\u3055\u300d\u304c\u539f\u56e0\u3067\u7de0\u5207\u3092\u9003\u3057\u305f\u7d4c\u9a13\u304c\u3042\u308b\u3068\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n<div 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href=\"https:\/\/www.salesforce.com\/jp\/form\/industries\/connected-government-report\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n\n\n\n<li>Salesforce\u306e\u516c\u5171\u6a5f\u95a2\u5411\u3051\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3064\u3044\u3066\u306f<a href=\"https:\/\/www.salesforce.com\/jp\/solutions\/industries\/government\/products\/public-sector-applications\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u3053\u3061\u3089<\/a>\u3002<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" 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